Course information

CCNP Collaboration Training Course Outline

Module 1: Infrastructure and Design

  • Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
    • Licensing (Smart, Flex)
    • Sizing
    • Bandwidth
    • High Availability
    • Disaster Recovery
    • Dial Plan
    • Security (Certificates, SRTP, TLS)
    • QoS
  • Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
  • Configure these Network Components to Support Cisco Collaboration Solutions
    • DHCP
    • NTP
    • CDP
    • LLDP
    • LDAP
    • TFTP
    • Certificates
  • Troubleshoot these Network Components in a Cisco Collaboration Solution
    • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
    • NTP
    • LDAP Integration on Cisco UCM
  • Explain these Components to Support Cisco Collaboration Solutions
    • SNMP
    • DNS
    • Directory Connector
  • Describe Webex Control Hub Features

Module 2: Protocols, Codecs, and Endpoints

  • Troubleshoot these Elements of a SIP Conversation
    • Call Set Up and Tear Down
    • SDP
    • DTMF
  • Identify the Collaboration Codecs for a Given Scenario
  • Deploy SIP Endpoints
    • Manual
    • Self-Provisioning
    • Bulk Administration Tool (BAT)
    • Onboarding Cloud Devices
    • Device Onboarding Via Activation Codes (MRA/On-Premises)
  • Troubleshoot SIP Endpoints
  • Describe SIP OAuth on Cisco UCM

Module 3: Cisco IOS XE Gateteway and Media Resources

  • Configure Voice Gateway Elements
    • DTMF
    • Voice Translation Rules and Profiles
    • Codec Preference List
    • Dial Peers
  • Troubleshoot ISDN PRI/BRI
  • Identify the Appropriate IOS XE Media Resources
  • Describe Cloud Calling Hybrid Local Gateway

Module 4: Call Control

  • Describe the Cisco UCM Digit Analysis Process
  • Implement Toll Fraud Prevention on Cisco UCM
  • Configure Globalized Call Routing in Cisco UCM
    • Route Patterns (Traditional and +E.164)
    • Translation Patterns
    • Standard Local Route Group
    • Transforms
    • SIP Route Patterns
  • Describe Mobile and Remote Access (MRA)
  • Describe Webex Calling Dial Plan Features
    • Locations and Numbers
    • Outgoing and Incoming Permissions
    • Transfer and Forwarding Restrictions

Module 5: QoS

  • Describe Problems that can Lead to Poor Voice and Video Quality
    • Latency
    • Jitter
    • Packet Loss
    • Bandwidth
  • Describe the QoS Requirements for Voice and Video
  • Describe the Class Models for Providing QoS on a Network
    • 4/5 Class Model
    • 8 Class Model
    • QoS Baseline Model
  • Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
    • EF
    • AF41
    • AF42
    • CS3
    • CS4
  • Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
  • Describe and Determine Location-Based CAC Bandwidth Requirements
  • Configure LLQ
    • Class Map
    • Policy Map
    • Service Policy

Module 6: Collaboration Applications

  • Configure Cisco Unity Connection Mailbox and MWI
  • Configure Cisco Unity Connection SIP Integration Options to Call Control
  • Describe Cisco Unity Connection Call Handlers
  • Deploy Webex App

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Who should attend this CCNP Collaboration Training Course?

The CCNP Collaboration Course in Salt Lake City is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences. This course can be beneficial for various professionals, including:

  • Network Engineers
  • Systems Engineers
  • Network Administrators
  • IP Network Engineers
  • Cisco Technology Specialists
  • Collaboration Engineers
  • Telecommunications Engineers

Prerequisites of the CCNP Collaboration Training Course

There are no formal prerequisites for attending this CCNP Collaboration Training in Salt Lake City. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts.

CCNP Collaboration Training Course Overview

The CCNP Collaboration Training in Salt Lake City is a vital training course designed to equip professionals with the expertise needed to excel in the dynamic field of network collaboration. In today's interconnected world, where seamless communication and collaboration are crucial, this course stands as a cornerstone for those seeking to navigate and manage complex collaboration solutions.

Proficiency in CCNP Collaboration is essential for IT professionals involved in roles related to the design, implementation, and support of collaboration networks. This course in Salt Lake City is particularly beneficial for individuals who have already attained their CCNA Certification, serving as a progressive step that builds upon the foundational knowledge acquired in the CCNA Course.

This 4-day CCNP Collaboration Training in Salt Lake City provided by The Knowledge Academy offers delegates a comprehensive learning experience in Cisco collaboration technologies. It goes beyond theoretical concepts, providing practical insights in configuring, managing, and troubleshooting collaboration solutions. Delegates will gain a deep understanding of the latest trends and best practices in collaboration technologies, ensuring they are well-prepared to implement them within their organizations.

Course Objectives

  • To provide advanced knowledge and skills in Cisco collaboration technologies
  • To empower delegates to configure, manage, and troubleshoot collaboration solutions
  • To enhance the capabilities of IT professionals in roles related to collaboration network design and implementation
  • To build upon the foundational knowledge acquired in the CCNA Course
  • To offer practical insights into the latest trends and best practices in collaboration technologies
  • To prepare delegates for the challenges of the CCNP Collaboration Certification exam

Upon completing this course in Salt Lake City, delegates will benefit by acquiring advanced skills and knowledge in Cisco collaboration technologies, enabling them to design, implement, and troubleshoot complex collaboration solutions. This certification opens doors to enhanced career opportunities and positions professionals as experts in the development of efficient and reliable communication systems. 

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What’s included in this CCNP Collaboration Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNP Collaboration Certificate
  • Digital Delegate Pack

Why choose us

Our Salt Lake City venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Salt Lake City is situated in the Wasatch Front within the north-central part of Utah, as well as it being the capital city of Utah is also one of two major urban areas within the Great Basins. SLC or Salt Lake as the city is otherwise known is the most populated city with Utah as it is home to an estimated 1,153,340 people as of 2014 as well as having a metropolitan population of around 2,423,912 people. Salt Lake City has 23 elementary, 5 middle and 3 high schools as well as a charter school. In 1847 the first classes for children within the Mormon families was held in a tent and now today salt city lake includes a number of catholic schools which include Rowland Hall-St. Mark's School which is Salt Lake City’s premier independent school and Judge Memorial Catholic High School. Some of the universities and colleges within Salt Lake City includes the LDS Business College, Westminster College, University of Utah, The Art Institute of Salt Lake City and the Salt Lake Community College. The University of Utah is renowned for the medical and research programs they run as well as holding the first artificial heart transplant within 1982 and it also worked alongside three other universities with ARPANET in 1969 where pioneer Ivan Sutherland had moved within the Computer Science department.

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Address

285 West Broadway
Salt Lake City
Utah
84101

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CCNA Training | CCNP Collaboration Training Course in Salt Lake City. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CCNA Training | CCNP Collaboration Training Course in Salt Lake City, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

CCNA Training | CCNP Collaboration Training Course in Salt Lake City FAQs

This certification is designed to validate the skills and knowledge of IT professionals in implementing and managing collaboration and video solutions, primarily in Cisco's collaboration environments.
Securing a CISCO CCNP Collaboration Certification signifies a deep understanding of collaboration solutions, enhancing job prospects in the IT sector globally. It opens doors to higher-paying roles by endorsing the holder's expertise in managing sophisticated collaboration technologies and solutions.
Choosing between CCNP and CCNA largely depends on your existing knowledge and career goals. CCNA is ideal for beginners offering foundational knowledge, while CCNP is suited for delegates with some prior experience in the field, looking to specialise and advance in their careers.
Yes, undertaking this course enables professionals to hone their skills in Cisco's collaboration solutions, potentially paving the way for advanced career opportunities and growth.
While there are no mandatory prerequisites, having a foundational understanding through CCNA certification or equivalent knowledge is advised to grasp the advanced concepts covered in the course effectively.
The Knowledge Academy’s CCNP Collaboration Certification Course spans over a duration of 4 days.
This certification equips delegates with practical skills essential in the modern workspace. It imparts knowledge on how to design, deploy, and troubleshoot Cisco collaboration solutions.
This certification requires passing two exams: Implementing Cisco Collaboration Devices (CICD) and Implementing Cisco Video Network Devices (CIVND).
After completing the CCNP Collaboration Certification, individuals can explore career opportunities in roles such as Collaboration Engineer, Solutions Architect, and Network Administrator.
The Knowledge Academy in Salt Lake City stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking a CISCO CCNP Collaboration Course.
This CCNP Collaboration Certification Course deepens knowledge in advanced collaboration technologies, including voice, video, IM, and presence solutions, enhancing design, implementation, and troubleshooting skills.
The training fees for CCNP Collaboration Training Coursein Salt Lake City starts from $4395
The Knowledge Academy is the Leading global training provider for CCNP Collaboration Training Course.
Please see our CCNA Training courses available in Salt Lake City
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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