Course information

Managing Organizational Change Effectively Course Outline

Module 1: Introduction to Managing Organizational Change

  • What is Organizational Change?

Module 2: Why is Change Necessary?

  • Overview
  • Reasons Why Change is Necessary for an Organization
  • Adapting to New Market Trends
  • Improving Efficiency
  • Responding to External Factors
  • Encouraging Innovation
  • Attracting and Retaining Talent

Module 3: Effects of Change

  • Increased Productivity
  • Improved Morale
  • Resistance to Change
  • Improved Innovation

Module 4: Nature of Organizational Change

  • Introduction
  • Characteristics of Organizational Change
  • Continuous
  • Multifaceted
  • Disruptive
  • Driven by External Factors

Module 5: Change Processes

  • Assessment
  • Planning
  • Communication
  • Implementation
  • Monitoring and Evaluation

Module 6: Required Leader Behavior (Role Model)

  • Qualities of a Good Leader
  • Situational Leadership

Module 7: Schein’s Primary Embedding Mechanisms

  • Artefacts
  • Values
  • Assumptions
  • How Leaders Spend their Time
  • How Leaders React to Problems
  • How Leaders Allocate Resources
  • How Leaders Reward/Penalize

Module 8: Leading People Through Change

  • Overview
  • Key Strategies for Leading People
  • Communicate Clearly and Frequently
  • Address Concerns and Resistance
  • Provide Support and Resources
  • Lead by Example

Module 9: People-Centered Approaches

  • Learning and the Process of Change
  • Interpersonal
  • Mass Communication

Module 10: Interpreting Behavior

  • Maslow Hierarchy of Needs
  • Survival and Learning Anxieties

Module 11: Encountering and Dealing with Resistance

  • Challenges
  • Leadership
  • Employees
  • Change Manager
  • Project Manager

Module 12: Why is there Resistance?

  • Overview
  • Common Causes of Resistance to Change

Module 13: Challenging Attitudes and Beliefs

  • Steps to Facilitate the Process
  • Identify the Problematic Attitudes and Beliefs
  • Understand the Root Cause
  • Create a Safe Space for Dialogue
  • Provide Education and Training
  • Foster a Culture of Inclusivity and Respect

Module 14: Motivating Individuals

  • Strategies that can be Used to Motivate Individuals
  • Set Clear Goals and Expectations
  • Provide Feedback and Recognition
  • Offer Incentives
  • Create Opportunities for Growth and Development
  • Foster a Positive and Supportive Workplace Culture
  • Expectancy Theory

Module 15: Effective Communication Techniques

  • Active Listening
  • Clear and Concise Language
  • Open Communication
  • Feedback
  • Clarity
  • Nonverbal Communication

Module 16: Setting and Working Towards Goals

  • Break Goals Down into Manageable Steps
  • Create a Plan of Action
  • Identify and Allocate Resources
  • Monitor Progress

Module 17: Clear Visions

  • Involve Key Stakeholders
  • Communicate the Vision
  • Align Organizational Culture with the Vision
  • Set Specific Goals and Objectives

Module 18: Converting New Practices into Habits

  • Create a Plan
  • Start Small
  • Consistent Reinforcement
  • Identify and Address Barriers

Module 19: Prioritizing

  • Overview
  • Difference Between Urgency and Importance

Module 20: Providing Support

  • Establish an Open-door Policy
  • Encourage Feedback
  • Offer Training and Development Opportunities
  • Provide Resources

Module 21: Coaching and Feedback

  • Developmental Feedback
  • Coaching
  • Feedback Mechanisms

Module 22: Monitoring and Evaluating Organizational Change

  • Change Impacts
  • Methods for Capturing Information

Module 23: Learning from Experience

  • Overview
  • Key Areas for Focus

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Who should attend this Managing Organizational Change Effectively Training Course?

The Managing Organizational Change Effectively Course in Pittsburgh is designed for managers who experience the impact of organizational change. This course can benefit a wide range of professionals including:

  • Change Managers
  • Program Managers
  • Operational Managers
  • Consultants
  • Project Managers
  • Human Resource (HR) Professionals
  • Business Analysts

Prerequisites of the Managing Organizational Change Effectively Training Course

There are no formal prerequisites for attending this Managing Organizational Change Effectively Course.

Managing Organizational Change Effectively Course Overview

The implementation of change is a daunting process for any organization, even if the change is anticipated. Likewise, change enforcement does not always run smoothly, and the impact is not always as positive as intended. Consequently, competent managers are needed to govern the application of changes within organizations, for which they need to be skillful, perceptive, and possess exceptional people skills.

Organizational Change is often met with resistance and negativity, which can cause low morale as employees are comfortable with things as they stand and do not see the need for alterations. This Change Management Certification Course, in Pittsburgh helps delegates become proficient in adopting people-focused strategies, centered around understanding their employee’s concerns and transforming their defiance into support. This course, in Pittsburgh, provides a comprehensive understanding of managing change, exploring its significance and practical applications.

This 1-day Managing Organizational Change Effectively Training Course in Pittsburgh by The Knowledge Academy provides delegates with an understanding of the importance of setting goals, so that teams have something to work towards, which makes them feel valued upon fulfilment. Similarly, delegates learn how to provide sufficient support and develop their knowledge of monitoring and evaluating changes upon implementation.

Course Objectives:

  • To gain a comprehensive understanding of the Organizational Change Management process
  • To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
  • To learn how to build a sense of urgency for change and develop and implement a change management plan
  • To gain the knowledge and skills needed to sustain the change
  • To apply the knowledge and skills learned in the course to your own organization

Upon completion of this Change Management Certification Course in Pittsburgh, the delegates will learn how to address challenges that they are likely to face and will thus emerge as proficient Organizational Change Managers.

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What’s included in this Managing Organizational Change Effectively Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Managing Organizational Change Effectively Certificate
  • Digital Delegate Pack

Why choose us

Our Pittsburgh venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Pittsburgh has around a population of 305,000 inhabitants living within the commonwealth’s second largest city. The city is located southeast of the Ohio River in the north east of the United States of America. Pittsburgh is characterized by the Appalachia border. The city is renowned for its number of bridges (446) and its steel-related businesses spanning over 300 of them. Pittsburgh has four main areas (North side, south side, east end and west end) surrounding the Golden triangle (downtown area) containing 90 neighbourhoods. The downtown area is the cultural district with art venues and theatres, sports and literature.Pittsburgh has several public schools including charter and magnet schools, City Charter High School, Pittsburgh Montessori School, Pittsburgh Gifted Center and Barack Obama Academy of International. The city also has many private schools including North Catholic High School, Bishop Canevin High School, Seton-La Salle Catholic High School and Central Catholic High School.Carnegie Mellon University is Pittsburgh main university with around, 15,000 students. It’s a private institution with 7 colleges and schools including, the College of Engineering, College of Fine Arts, Dietrich College of Humanities and Social Sciences. Carnegie was rated 24th university in the world and the best technology school in the United States.The University of Pittsburgh has 17 schools and colleges with around 28,000 enrolled students. Pittsburgh University is located within the Oakland neighbourhood working as a commonwealth system of higher education. The university has 17 undergraduate and graduate schools. There are four undergraduate schools including the western Pennsylvania: Bradford, Greensburg, Johnstown and Titusville. The university has a developed Greek system of 39 fraternities and sororities including Delta Phi, Pi Kappa Pi, Delta Zeta and Kappa Delta. The university has several sports teams including the Pittsburgh panthers (Athletics team), Football team and Pittsburgh panther’s men’s basketball team. 

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Address

Penn Center East Monroeville
201 Penn Center Boulevard
Suite 400
Pittsburgh
Pennsylvania
15235

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Training | Managing Organisational Change Effectively Training in Pittsburgh. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Change Management Training | Managing Organisational Change Effectively Training in Pittsburgh, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Change Management Training | Managing Organisational Change Effectively Training in Pittsburgh FAQs

Organisational Change Management (OCM) refers to the methods and practices used to prepare, support, and help individuals, teams, and organisations in making organisational change. It involves managing the transition from current to desired future states while minimising resistance and costs and maximising the engagement and performance of team members.
Organisations need to change to remain competitive, adapt to market conditions, respond to technological advancements, and meet evolving customer expectations. Change ensures organisational growth, relevance, and the continual enhancement of services and products.
Successful changes in organisations include Apple's shift to mobile devices, Microsoft's pivot to cloud computing, and Lego's transformation in its product and market strategy. These initiatives show how embracing change can lead to significant business growth and market leadership.
Taking Organisational Change Courses equips individuals with the knowledge and skills to effectively manage and lead change initiatives. It helps in understanding the methodologies and tools necessary to drive successful change, aligning organisational objectives with employee performance and ensuring smooth transitions.
A Organisational Change Course can advance your career by providing you with the expertise to lead change initiatives, making you a valuable asset to any organisation. It enhances your leadership qualities, strategic thinking, and adaptability, skills that are highly sought after in many industries.
The most effective change management tools include the ADKAR model, Lewin's Change Management Model, and Kotter's 8 Step Change Model. These tools help in planning, implementing, and reviewing change processes, ensuring they are structured, effective, and aligned with organisational goals.
From this course, you can gain skills in leadership, communication, stakeholder engagement, conflict resolution, and strategic planning. These competencies are crucial for successfully navigating and implementing change within any organisation.
Previous experience in Change Management is not typically required for a foundational course. These Managing Organisational Change Effectively Courses are designed to introduce the basic concepts and strategies of Change Management, making them suitable for beginners or those looking to refresh their knowledge.
Before starting an Organisational Change Training Course in Organisational Change Management, it's beneficial to have a basic understanding of business and organisational structures. However, specific prerequisites often depend on the course level, with more advanced courses possibly requiring some foundational knowledge or experience.
An Organisational Change Management Foundation Course covers the basics of change management, including theories, models, and practical approaches to managing change. It also explores the impact of change on individuals and organisations and strategies to facilitate effective change.
Recommended books on change management include "Leading Change" by John P. Kotter, "Switch: How to Change Things When Change Is Hard" by Chip and Dan Heath, and "The Heart of Change" by John P. Kotter and Dan S. Cohen. These books offer in-depth insights into managing and leading change.
Change Management job interview questions might include questions about your experience with managing change, how you handle resistance, strategies for effective communication during change, and organisational change examples of successful change initiatives you've led or contributed to.
The course covers various change management models, such as Kotter's 8 Step Change Model, Lewin's Change Model, and the ADKAR model, providing a comparative understanding of their applications and effectiveness in different contexts.
The course modules delve deeper into change management strategies and applications, focusing on advanced concepts like change readiness, stakeholder engagement, and sustaining change. It builds on foundational knowledge, emphasising practical skills and strategic approaches.
Yes, case studies are incorporated into the Managing Organisational Change Effectively Course curriculum to provide real-world organisational change examples of change management in action. These help illustrate key concepts, demonstrate practical applications, and offer insights into successful strategies and common pitfalls.
The Managing Organisational Change Effectively Course covers the role of leadership in Change Management by highlighting how leaders can effectively communicate vision, motivate staff, and lead by example during transitions. It discusses strategies for leaders to facilitate and support change within their organisations.
Upon completing an Organisational Change Management Course, delegates receive a certification that recognises their knowledge and skills in Change Management. This certification can vary depending on the provider but often includes titles like Certified Change Management Professional.
Obtaining a certification in Change Management can enhance career opportunities by demonstrating a professional's expertise in managing and leading change. It can qualify individuals for roles like Change Manager, Project Manager, or Organisational Development Consultant.
The Managing Organisational Change Effectively Course can be taken in various formats, including in-person, online live classes, or self-paced online modules. This flexibility allows individuals to choose the format that best fits their learning style and schedule.
The duration of the Managing Organisational Change Effectively Course is 1 day.
Yes, we offer flexible scheduling options, including evening or weekend classes, to accommodate working professionals. Online courses also provide the flexibility to learn at one's own pace.
Organisations across various sectors benefit from change management expertise, especially those undergoing mergers, digital transformations, or strategic shifts. Industries like IT, healthcare, finance, and manufacturing often see significant benefits.
The examination format of Managing Organisational Change Effectively Course can vary but often includes multiple-choice questions, case study analyses, and essay-type questions to assess understanding of change management principles and practices.
Yes, The Knowledge Academy offers opportunities for continuous learning in Change Management, including advanced courses and specialised workshops. These courses are designed to deepen understanding, enhance skills, and keep professionals updated on the latest trends and best practices in the field.
The Managing Organisational Change Effectively includes networking opportunities, allowing delegates to connect with other professionals in the field, share experiences, and build professional relationships that can be beneficial throughout their careers.
The training fees for Managing Organisational Change Effectivelyin Pittsburgh starts from $1295
The Knowledge Academy is the Leading global training provider for Managing Organisational Change Effectively.
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We are accredited by APMG for our Change Management training courses

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Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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