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Change Management Foundation Training Course Outline
Chapter 1: Change Management Perspective
- Change and the Individual
- Learning New Skills
- Models of Individual Change
- Motivation – What Drives and Motivates People?
- Systematic Differences Between People
- Organizational Metaphors
- Organizational Culture
- Models of the Change Process
- Emergent Change
- Key Roles in Organizational Change
Chapter 2: Change and the Organization: Defining Change
- Drivers for Change
- Cascading Decisions and Designs
- Portfolio, Programs, and Projects
- Developing Vision
- Viewpoints and Perspectives
- Writing a Vision Statement
- Vision Statement Pitfalls
Chapter 3: Benefits Management
- Benefits Management – Objectives
- Benefits Management – CSF
- Principles and Processes
Chapter 4: Stakeholder Engagement
- Leadership and Engagement
- Principles
- Stakeholders
- Segmenting Stakeholders
- CPIG Segmentation
- Stakeholder Personas
- Example Persona
- Empathy Mapping
- Stakeholder Radar
- Segmenting and Populating the Stakeholder Radar
- Managing Relationships and Mobilizing Stakeholders
- Rogers’ Innovation Adoption Model
- Listening and Mobilization
- Lead with Meaning and Emotion
- Influencing Through Demonstration
Chapter 5: Communication
- Cognitive Biases
- Feedback Mechanisms
- Communication Approaches and Methods
- AIDA
- Sponsors and Leaders of Change
- Factors to Encourage Engagement
- Barriers to Effective Communication
- Communication Effectiveness
- Appealing to Hearts and Minds
- Using Stories to Engage People
- Communication Channels
- ‘Lean’ or ‘Rich’ Communication
- Fostering Collaboration
- Using Social Media
- Effective Communications
- Communication Planning Framework
- Communication Strategy
- Communication Plan
Chapter 6: Change Impact
- Change Impact, Risk, and Continuity Model
- Categorizing Change Impacts
- Key Inputs
- McKinsey 7S Model
- Gap Analysis
- Stakeholder Impact Assessment
- Change Severity Assessment
Chapter 7: Change Readiness
- Working with Individuals in Major Changes
- Building Organizational Readiness for Change
- Preparing for Resistance
Chapter 8: Education and Learning Support: Training Planning
- Key Principles of Learning
- Defining What is to be Learned?
Who should attend this Change Management Foundation Course?
This Change Management Foundation Training Course in Albany, NY is designed for candidates to obtain a basic understanding of the principles, techniques, and approaches used in managing and implementing change within organizations. The professionals who can benefit from attending this course include:
- Change Managers
- Project Managers
- Business Analysts
- Human Resources Professionals
- Operational Team Leads
- Business Process Managers
- Business Transformation Managers
Prerequisites of the Change Management Foundation Course
There are no formal prerequisites for attending this Change Management Foundation Course.
Change Management Foundation Course Overview
Change Management is the backbone of successful transformation in today's dynamic business environment. Proficiency in Change Management is a strategic imperative for professionals across various domains. Change Managers, Project Managers, HR professionals, and leaders at all levels need to master this discipline to drive successful change initiatives.
The Change Management Foundation Course in Albany, NY, accredited by APMG, is a pivotal step on this transformative journey. It equips individuals with the skills and knowledge to orchestrate change effectively, ensuring that organizations adapt, thrive, and innovate in the face of evolving challenges. This Change Management Certification Course in Albany, NY is tailored for individuals aspiring to become change catalysts, regardless of their industry or background.
This intensive 3-day Change Management Foundation Course in Albany, NY, empowers delegates with a comprehensive understanding of Change Management principles and best practices. They will delve into the foundations of Change Management, exploring key concepts, models, and methodologies. Through interactive sessions, real-world case studies, and expert guidance, delegates will gain the expertize to plan, implement, and manage change initiatives effectively.
Course Objectives:
- To gain a comprehensive understanding of the Change Management process
- To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
- To learn how to build a sense of urgency for change and develop and implement a change management plan
- To gain the knowledge and skills needed to sustain the change
- To earn a globally recognized certification in Change Management
By the end of this training in Albany, NY, delegates will be equipped to lead and drive transformative change within their organizations, earning their Change Management Foundation Certification as a testament to their proficiency.
What’s included in this Change Management Foundation Course?
- Change Management Foundation Examination
- World-Class Training Sessions from Experienced Instructors
- Change Management Foundation Certificate
- Digital Delegate Pack
Change Management Foundation Exam Information
The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes.
- Question Type: Multiple Choice
- Total Questions: 50
- Total Marks: 50 Marks
- Pass Mark: 50%, or 25/50 Marks
- Duration: 40 Minutes
- Mode of Examination: Online
- Open Book/ Closed Book: Closed Book
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Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Training | Change Management Foundation Training in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Change Management Training | Change Management Foundation Training in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
The trainer was knowledgeable and thorough
Vincenzo Girardi
Trainer was patient and tried to involve everyone during the delivery
Ravi Kiran Upadrasta
Bikram is a brilliant and knowledgeable trainer.
Barbara McLaughlin
Change Management Training | Change Management Foundation Training in Albany, NY FAQs
This Change Management Foundation Training covers change theories, communication strategies, stakeholder engagement, and implementation techniques, leading to certification in Change Management Foundation.
Yes, this Change Management Foundation Certification is accredited by APMG.
The key learning objectives of this training include understanding change management principles, roles, and processes, learning effective communication and stakeholder engagement strategies, mastering change implementation techniques, and preparing for the Change Management Foundation Certification exam.
The duration of this Change Management Foundation Training spans across 3 days.
There are no formal prerequisites for attending this Change Management Foundation Training Course.
To register for this course, please visit The Knowledge Academy’s Change Management Foundation Training Course page, select your preferred dates from the Dates and Prices section, make the payment and avail the course materials.
This course is structured to cover essential concepts progressively. It includes modules on Change Management principles, theories, and models, followed by topics on stakeholder engagement, communication strategies, and change implementation techniques.
The Knowledge Academy provides flexible learning options including Online Instructor-led, Online Self-paced, Classroom, and Onsite training. These options allow you to take this Change Management Foundation Course at your preferred pace, time, and location.
Yes. Delegates will receive a Change Management Foundation Certificate upon successfully completing this course.
Change Management addresses the human aspects of transitioning to new processes or technologies within organisations, while Project Management deals with planning and executing projects. Effective coordination between the two disciplines ensures successful project implementation.
Popular Change Management tools include Prosci ADKAR Model, Kotter's 8-Step Change Model, Lewin's Change Management Model, Change Impact Assessment Tools, communication platforms, Project Management software, survey tools, and training platforms.
Yes, this certification is recognised globally and is offered by various accredited organisations and institutions. It signifies proficiency in foundational principles and practices of Change Management, making it valuable for professionals across industries and regions.
Yes, this certification is a prerequisite for pursuing advanced certifications in Change Management. It provides a strong foundation in fundamental concepts and principles, preparing individuals for more specialised or advanced training in Change Management.
Must-read Change Management books include "Leading Change" by John P. Kotter, "Managing Transitions" by William Bridges, and "Change Management: The People Side of Change" by Jeffrey M. Hiatt and Timothy J. Creasey, among others. These books offer valuable insights for professionals in the field.
This course aligns with industry standards by covering established Change Management frameworks, best practices, and methodologies widely recognised and utilised in various industries.
The Foundation Course introduces Change Management concepts, while the Practitioner Course focuses on applying techniques in real-world scenarios, with hands-on exercises and case studies, often requiring a Foundation-level certification as a prerequisite.
This course is ideal for professionals involved in organisational change initiatives, including Project Managers, Change Managers, Team Leaders, HR Professionals, Consultants, and anyone seeking to understand the foundational principles of Change Management.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Change Management Foundation Course. Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
There are no prerequisites for taking this Change Management Foundation Certification exam.
To pass the Change Management Foundation exam, study the syllabus, use official study materials, practice with sample questions, manage your time during the exam, and stay calm and focused.
To pass this exam, delegates should achieve at least 50%, or 25/50 marks.
This Change Management Foundation Certificate is valid for life.
Common interview questions for Change Management roles include experience with change initiatives, stakeholder impact assessment, strategies for overcoming resistance, successful projects led, communication methods, implementation approaches, success measurement, problem-solving, and tool utilisation.
Yes, you can use the Change Management Foundation Certificate on your resume to enhance your career opportunities.
This Change Management Foundation Training enhances professional development by imparting foundational knowledge and skills in Change Management, leading to career advancement opportunities in roles such as Change Manager, Project Manager, or Consultant.
The Knowledge Academy in Albany, NY is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Change Management Foundationin Albany, NY starts from $2595
The Knowledge Academy is the Leading global training provider for Change Management Foundation.
Please see our Change Management Certification courses available in Albany, NY
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
We are accredited by APMG for our Change Management training courses
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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What is Change Management?
Who is Change Management for?History of Change ManagementBenefits of Change Management for Businesses and EmployersBenefits of Change Management for IndividualsChange Management Case StudiesChange Management CertificationsChange Management ExaminationsHow to book a Change Management training courseHow do I receive my Change Management results?What organisations use Change Management?Change Management Job RolesWhat sectors use Change Management?How to add Change Management onto your CVHow to add your Change Management Certification to your LinkedIn
Who is Change Management for?History of Change ManagementBenefits of Change Management for Businesses and EmployersBenefits of Change Management for IndividualsChange Management Case StudiesChange Management CertificationsChange Management ExaminationsHow to book a Change Management training courseHow do I receive my Change Management results?What organisations use Change Management?Change Management Job RolesWhat sectors use Change Management?How to add Change Management onto your CVHow to add your Change Management Certification to your LinkedIn 
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