Cisco Training | Administering Cisco Unified Communications Manager Training in Jacksonville

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Administering Cisco Unified Communications Manager

Jacksonville

Understand the configuration of redundancy and high availability in the enterprise network
Learn how to log in to administration, serviceability, and reporting applications
Become familiarised with User configuration and user web pages

Dates & Prices Dates & Prices

Course information

Administering Cisco Unified Communications Manager Course Outline

Module 1: Administration Overview

Cisco Unified CM Administration Overview
Operating System Administration Overview
Cisco Unified Serviceability Overview
Cisco Unified Reporting Overview
Disaster Recovery System Overview
Bulk Administration Tool Overview
Sign In to Administrative Interfaces
Reset the Administrator or Security Password
Shut Down or Restart the System

Module 2: Manage Users

User Access
User Access Configuration Task Flow
Disable Inactive User Accounts
Set up a Remote Account
Manage End Users
Manage Application Users

Module 3: Manage Devices

Phone Management Overview
Phone Button Template
Phone Management Tasks
Manage Device Firmware
Manage Infrastructure Overview
Manage Infrastructure Task Flow

Module 4: Manage the System

Monitor System Status
Alarms
Audit Logs
Call Home
Serviceability Connector
Simple Network Management Protocol
Services
Trace
View Usage Records
Manage Enterprise Parameters
Manage the Server

Module 5: Manage Reports

Serviceability Reports Archive
Cisco Serviceability Reporter Configuration Task Flow
Consolidated Data Reporting
System Requirements
UI Components
Supported Reports
Diagnostics and Reporting Overview
Diagnostics and Reporting Configuration Task Flow

Module 6: Manage Security

Manage SAML Single Sign-On
Manage Certificates
Manage Bulk Certificates
Manage IPSec Policies
Manage Credential Policies

Module 7: IP Address, Hostname, and Domain Name Changes

Pre-Change Tasks and System Health Checks
IP Address and Hostname Changes
Domain Name and Node Name Changes
Post Change Tasks and Verification
Troubleshooting Address Change Issues

Module 8: Disaster Recovery

Back Up the System
Restore
Restore Task Flow
Data Authentication
Alarms and Messages
License Reservation
Restore Interactions and Restrictions

Module 9: Troubleshooting

Troubleshooting Overview
Troubleshooting Tools
Opening a Case with TAC

Who should attend this Administering Cisco Unified Communications Manager Course?

The Administering Cisco Unified Communications Manager Training Course in Jacksonville is designed for professionals responsible for deploying and managing Cisco Unified Communications Manager (CUCM) solutions. This course can be particularly beneficial for the following professionals:

Network Administrators
Unified Communications Specialists
Network Engineers
System Engineers
Telecommunications Managers and Technicians
VoIP Engineers
Network Administrators

Prerequisites of the Administering Cisco Unified Communications Manager Course

There are no formal prerequisites to attend this Administering Cisco Unified Communications Manager Training Course. However, delegates should be familiar with basic networking concepts, IP, and VoIP technologies.

Administering Cisco Unified Communication Manager Course Overview

The Cisco Unified Communication Manager (CUCM) in Jacksonville stands at the forefront of unified communications solutions, providing a robust voice, video, messaging, and mobility services platform. By understanding CUCM, professionals can effectively manage and scale communication infrastructures, ensuring seamless connectivity and advanced functionality in diverse organizational contexts.

Proficiency in this CCNP Training in Jacksonville is crucial for IT professionals, Network Engineers, and System Administrators aiming to optimize communication infrastructures. In today's interconnected world, where seamless communication is vital, proficiency in CUCM empowers professionals to configure, manage, and troubleshoot complex communication systems.

This intensive 4-day training by The Knowledge Academy in Jacksonville is designed to equip delegates with practical skills and in-depth knowledge of CUCM administration. Participants will gain hands-on experience in setup, management, and troubleshooting, enabling them to apply these skills in real-world scenarios. The course's comprehensive approach ensures that delegates leave with a thorough understanding of CUCM's capabilities.

Course Objectives:

To understand the architecture and deployment options of CUCM
To learn the configuration and management of essential features
To acquire skills in user administration and endpoint management
To gain proficiency in route planning and implementation
To master the techniques for system monitoring and reporting
To explore security features and compliance requirements

After completing this course in Jacksonville, delegates will receive a certification in Administering Cisco Unified Communication Manager. This certification enhances their professional credentials and greatly boosts their career prospects in IT and communications.

What’s included in this Administering Cisco Unified Communications Manager Course?

World-Class Training Sessions from Experienced Instructors
Administering Cisco Unified Communications Manager Certificate
Digital Delegate Pack

Why choose us

Our Jacksonville venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Jacksonville is the biggest city in the state of Florida. It is the biggest city by area in the United States. Jacksonville has an estimated population of around 854,000 people, making it the most populous city in Florida also. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16. Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school. At age 18, US citizens are able to engage in higher education. Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend. Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. Primary and secondary education in Jacksonville is overseen by the Duval County Public Schools board. There is roughly 125,000 pupils in the Jacksonville school district, attending 173 schools. There are approximately 62 magnet schools in this area to serve those pupils with a specialised academic or artistic interest. Three schools in Jacksonville are a regular feature in a list of the country’s top high schools. These are: Stanton College Preparatory School, Darnell-Cookman School of the Medical Arts and Paxon School for Advanced Studies. Jacksonville is home to a number of higher education institutes, such as: University of North Florida, Jacksonville University and Edwards Waters College. The latter is the United States oldest black college, it was established in 1866 in order to educate the freed former slaves. Jacksonville University is a private university, established in 1934. It offers over 70 majors and programs at the undergraduate level, as well as several Master's programs. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Jacksonville.

Address

Aetna
841 Prudential Drive
12th Floor
Jacksonville
Florida
32207

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Cisco Training | Administering Cisco Unified Communications Manager Training in Jacksonville. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Cisco Training | Administering Cisco Unified Communications Manager Training in Jacksonville, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Extremely professional trainer, that knows how to explain the material and motivate students.

Artsem Saldatsenka

Cisco Training | Administering Cisco Unified Communications Manager Training in Jacksonville FAQs

What is Cisco Unified Communications Manager (CUCM)?

Cisco Unified Communications Manager (CUCM) is a comprehensive call processing system developed by Cisco for enterprises. It provides integrated voice, video, messaging, mobility, and conferencing solutions, offering seamless communication across various platforms and devices. This system is highly scalable and designed to meet the needs of modern businesses.

Which certifications cover Cisco Unified Communications Manager?

Several Cisco certifications cover CUCM, including Cisco Certified Network Associate (CCNA) Collaboration, Cisco Certified Network Professional (CCNP) Collaboration, and Cisco Certified Internetwork Expert (CCIE) Collaboration. These certifications equip professionals with the knowledge and skills to manage and deploy Cisco's Unified Communications solutions.

What are the prerequisites?

What exams focus on Cisco Unified Communications Manager (CUCM)?

Exams like the 300-070 CIPTV1 and 300-075 CIPTV2 focus on CUCM for the CCNP Collaboration certification. These exams test your skills in configuring and troubleshooting Cisco IP Telephony and Video solutions, including CUCM.

Are there official Cisco Training Courses for CUCM?

Yes, The Knowledge Academy offers a range of official training courses for CUCM, including the Implementing Cisco Collaboration Core Technologies (CLCOR) course.

What resources are available to supplement CUCM Training?

In addition to official training, you can access online documentation, study guides, and practice labs. The Knowledge Academy offers additional resources, such as eBooks, webinars, and hands-on lab environments, to enhance your preparation.

What job roles can I expect after obtaining CUCM Certification?

After obtaining a CUCM Certification, you can pursue job roles such as Unified Communications Engineer, Network Engineer, Collaboration Engineer, and VoIP Engineer. These roles are in high demand in industries that rely on efficient communication systems.

How long is the CUCM certification valid?

CUCM-related certifications, such as CCNA and CCNP Collaboration, are valid for three years. After this period, recertification is required to ensure your skills remain up to date with the latest technologies.

What type of skills should I focus on for the CUCM exam?

For the CUCM exam, you should focus on skills related to IP telephony, call control, video and voice integration, troubleshooting, and managing CUCM environments. Practical experience with configuring and deploying CUCM is highly recommended.

Why choose The Knowledge Academy in Jacksonville over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking CUCM Certification.

What is the cost/training fees for Administering Cisco Unified Communications Manager in Jacksonville?

The training fees for Administering Cisco Unified Communications Managerin Jacksonville starts from $3795

Which is the best training institute/provider of Administering Cisco Unified Communications Manager in Jacksonville?

The Knowledge Academy is the Leading global training provider for Administering Cisco Unified Communications Manager.

What are the best Cisco Training courses in Jacksonville?

Please see our Cisco Training courses available in Jacksonville

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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