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Implementing and Operating Cisco Collaboration Core Technologies Training Overview
Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline
Module 1: Cisco Collaboration Solutions Architecture
- Introduction to Cisco Collaboration Solutions Architecture
- Collaboration Deployment Models
- Licensing
- High Availability
- Capacity Planning
- Security Requirements
- Disaster Recovery
- Dial Plan
- IP Network Protocols
- Codecs
Module 2: Call Signaling Over IP Networks Bullet
- IP Phone Initialization
- Single Site On-Cluster Calling
- Troubleshoot Single Site On-Cluster Call Setup
- Call Setup and Teardown Process
- SIP Call Signaling for Call Setup and Teardown
- Compare the Call Control Protocols
- DTMF Signaling Over IP Networks
Module 3: Integrate Cisco Unified Communications Manager LDAP
- LDAP in Cisco Unified Communications Manager
- Integration
- Synchronization
- Authentication
- Attribute Mapping
- Considerations
- Access Control Groups
- Templates of Feature Group
Module 4: Implement Cisco Unified Communications Manager Provisioning Features
- Provisioning Options
- Self-Provisioning
- Prerequisites
- Components
- Authentication Modes
- Batch-Provisioning Tools
Module 5: Codecs
- What are Codecs?
- Audio and Video Codecs
- Evaluate the Effects of Encryption on Codecs
- Call Admission Control
- Configure Regions and Locations
Module 6: Dial Plans and Endpoint Addressing
- Introduction to Dial Plan
- Dial Plan Components and Their Functions
- EndPoint Addressing
- Cisco Unified Communications Manager
- Call Routing
- Call-Routing Logic
- Address Methods and Digit Analysis
- Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
Module 7: Implement MGCP Gateways
- What are MGCP Gateways?
- MGCP Gateway Implementation
- Path Selection
- Route Groups
- Route Lists and Patterns
- Digit Manipulation
Module 8: Implement Voice Gateways
- Dial Peers
- Digit Manipulation Features on Cisco IOS Gateways
- Codec and DTMP-Relay Selection on Cisco IOS Gateways
Module 9: Configure Calling Privileges
- Calling Privileges Introduction
- Partitions and CSSs
- Considerations of Partition and CSS
- Time-of-Day Routing
- Client Matter Codes and Forced Authorization Codes
Module 10: Toll Fraud Prevention Implementation
- Introduction to Toll Fraud Prevention
- Cisco Unified Communications Manager CoS for Toll Fraud Prevention
Module 11: Globalized Call Routing Implementation
- Multisite Dial Plans
- Globalized Call Routing
- Introduction
- Number Formats
- Globalization of Localized Call Ingress
- Localization During Call Egress
Module 12: Implement and Troubleshoot Media Resources
- Media Resources Overview
- Media Resource Selection and Access Control
- Annunciator Feature
- Unicast and Multicast MOH Characteristics
- Audio and Video Conference Bridge
- Devices
- Integration Options
- MTP and Transcoder
- Devices
- Requirements
Module 13: Cisco Instant Messaging and Presence
- Cisco IM and Presence Features and Architecture
- Compare the Protocols XMPP and SIMPLE SIP
- Clustering
- Cisco Unified Communications IM and Presence Components and Communication Flows
Module 14: Enable Cisco Jabber
- Deployment Modes
- Operational Modes
Module 15: Configure Cisco Unity Connection Integration
- Introduction to Cisco Unity Connection Integration
- SIP Integration
- Typical Integration Mistakes
- Integration Considerations
Module 16: Configure Cisco Unity Connection Call Handlers
- What is Call Handler?
- System Call Handler
- Caller Input
- Operator Call Handler
- Goodbye Call Handler
- Directory Handler
- Interview Handler
Module 17: Collaboration Edge Architecture
- Collaboration Edge (Expressway -C, -E)
- Supported Services for B2B Collaboration
- Mobile and Remote Access
- Service Discovery
- Explore Expressway Settings for MRA
- Cisco Unified Border Element (CUBE)
Module 18: Quality Issues Analysis in Converged Networks
- Converged Networks
- Available Bandwidth
- Network Delay Components
- End-to-End Delay Calculations
- Jitter
- Packet Loss
Module 19: QoS and QoS Models
- What is QoS?
- Network Traffic Identification
- Categorize Network Traffic into Classes
- Policies
- QoS Mechanisms and Models
- DSCP Encoding
- Expedited Forwarding and Assured Forwarding
- Class Selector
Module 20: Implement Classification and Marking
- Classification and Marking Introduction
- Classification and Marking at the Network and Data Link Layers
- QoS Service Class
- Cisco Marking Recommendations
- QoS Markings in a SIP Call Flow
- MQC Classification and Marking Options
Module 21: Configure Classification and Marking on Cisco Catalyst Switches
- Introduction to Campus Classification and Marking
- QoS Trust Boundaries
- Ingress QoS Models
- QoS Marking and Table Maps
- Internals DSCP
Labs
- Configure IP Network Protocols
- Configure and Troubleshoot Collaboration Endpoints
- Troubleshoot Calling Issues
- Configure and Troubleshoot LDAP Integration
- Deploy an IP Phone Through Auto and Manual Registration
- Configure Self-Provisioning
- Configure Batch Provisioning
- Cisco VoIP Bandwidth Calculator
- Configure Regions and Locations
- Implement Endpoint Addressing and Call Routing
- Implement PSTN Calling Using MGCP Gateways
- Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
- Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
- Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
- Configure Calling Privileges
- Implement Toll Fraud Prevention on Cisco Unified Communications Manager
- Implement Globalized Call Routing
- Deploy an On-Premise Cisco Jabber Client for Windows
- Configure the Integration Between Unity Connection and Cisco UCM
- Manage Unity Connection Users
- EAI: Configure QoS
Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training Course?
The Implementing and Operating Cisco Collaboration Core Technologies Training Course in the United States is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This course is beneficial for various professionals including:
- Network Engineers
- Unified Communications (UC) Engineers
- Voice and Video Engineers
- Telephony Administrators
- Unified Communications Managers
- Network Architects
- VoIP Technicians
- Telecom Engineers
Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course
There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training Course.
Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview
The Implementing and Operating Cisco Collaboration Core Technologies Training Course in the United States offers a deep dive into the critical elements of Cisco's collaboration technology. With the rapid evolution of communication technologies, mastering Cisco's collaboration tools has become indispensable for IT professionals. This course provides comprehensive knowledge and practical skills to implement and manage Cisco's collaboration solutions effectively.
Proficiency in Cisco Collaboration Core Technologies in the United States is essential for IT professionals aspiring to excel in modern communication. This course particularly benefits Network Engineers, Systems Administrators, and Communication Technology Specialists. It equips them with the expertise required to design, implement, and manage advanced collaboration solutions, enhancing organizational communication efficiency.
This intensive 2-day training by The Knowledge Academy in the United States empowers delegates with immediate, actionable knowledge. Delegates will learn to navigate Cisco's collaboration environment, implement key technologies, and troubleshoot common issues. The course's hands-on approach ensures that attendees understand the theoretical aspects and gain practical experience, enabling them to apply their skills in real-world scenarios.
Course Objectives:
- To understand the architecture of Cisco collaboration technologies
- To implement and manage voice and video networks
- To configure advanced collaboration tools and services
- To troubleshoot and optimize collaboration solutions
- To enhance communication security in Cisco environments
- To integrate collaboration technologies with other Cisco systems
After completing this course in the United States, delegates will have the knowledge and skills to take on challenging roles in collaboration technology management. The course lays the groundwork for advanced Cisco certifications, opening doors to career advancement.
What’s included in this Implementing and Operating Cisco Collaboration Core Technologies Training Course?
- World-Class Training Sessions from Experienced Instructors
- Implementing and Operating Cisco Collaboration Core Technologies Certificate
- Digital Delegate Pack
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Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Implementing and Operating Cisco Collaboration Core Technologies Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
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Join a scheduled class with a live instructor and other delegates.
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Unlock your potential with The Knowledge Academy's Implementing and Operating Cisco Collaboration Core Technologies Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
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Mohammed Khalid Shariff
Implementing and Operating Cisco Collaboration Core Technologies Training FAQs
Cisco Hosted Collaboration Solution (HCS) is the upcoming generation UC and collaboration platform for service providers who want to deliver distinctive Cisco collaboration technologies using hosted and managed models.
Attending training for Implementing & Operating Cisco Collaboration Core Technologies is crucial as it equips professionals with the skills to manage, deploy, and troubleshoot Cisco’s collaboration solutions, ensuring seamless communication, enhanced productivity, and optimised business processes within organisations.
(HCS), which stands for Cisco Hosted Collaboration Solution, is a cloud-based platform that enables service providers to offer Cisco collaboration applications, such as voice, video, and messaging, to businesses. It provides scalable, flexible, and secure communication services without the need for extensive on-premises infrastructure.
There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training course.
The Implementing and Operating Cisco Collaboration Core Technologies Training Course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions.
Cisco HCS provides the benefits of Cisco’s collaboration solutions with operational, financial, and strategic benefits associated with cloud services.
Cisco Unified Communications Manager (Unified CM) offers secure, manageable, reliable, and scalable session management and call control.
At the end of this training, delegates will be able to implement Cisco collaboration solutions within an organisation and integrate Cisco Unified Communications Manager LDAP. They will also be able to configure calling privileges and analyse quality issues in converged networks.
In this Implementing and Operating Cisco Collaboration Core Technologies Training course, you will learn about Cisco collaboration solutions architecture, call signaling, codecs, dial plans, endpoint addressing, implementing voice gateways, enabling Cisco Jabber, and other related concepts.
No prior experience is required to attend this course. However, before attending this course, it is recommended that delegates have familiarity with IP addressing and network protocols, as well as basic knowledge of Cisco Unified Communications, will help delegates better understand the course material and applications.
This course takes 2 days to complete during which delegates participate in intensive learning sessions that cover various course topics.
Completing the Implementing and Operating Cisco Collaboration Core Technologies course enhances career prospects by qualifying professionals for roles like Collaboration Engineer, Network Administrator, and Systems Engineer, focusing on Cisco’s collaboration solutions and improving employability in communication and networking industries.
Certified in Cisco Collaboration Core (CLCOR) training offers numerous benefits, including enhanced credibility, improved job opportunities, and the ability to efficiently deploy and manage Cisco collaboration technologies, leading to better performance, productivity, and career growth in the IT sector.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
If you are unable to access this training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy in the United States stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Implementing and Operating Cisco Collaboration Core Technologies Trainingin the United States starts from $3195
The Knowledge Academy is the Leading global training provider for Implementing and Operating Cisco Collaboration Core Technologies Training.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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