CMI Level 2

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (2 days)

Online Self-paced (50 hours)

CMI Level 2 Certificate in Team Leading Assessment Information

CMI Level 2 Certificate in Team Leading Training Course Outline

Our CMI Level 2 Certificate in Team Leading Training Course is thoughtfully structured to meet the 50 Guided Learning Hours requirement, providing delegates with 16 hours of comprehensive course material and 34 hours of interactive e-learning content.

Qualification Level: Certificate

Minimum Credit Value: 15

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 2001V1: Personal Development as a Team Leader (6 Credits)

Module 1: Identify Work Objectives, Skills, and Knowledge

  • Identify the Work Objectives of the Team Leader
  • Skills Required of a Team Leader to Meet Work Objectives
  • Knowledge Required of a Team Leader to Meet Work Objectives
  • Compare Existing and Required Skills
  • Compare Existing and Required Knowledge
  • Development Plan to Improve Skills and Knowledge

Module 2: Agree, Implement, and Review the Development Plan

  • Methods of Agreeing with the Development Plan
  • Setting Out the Key Activities
  • Key Dates and Issues Around Implementation
  • Review the Development Plan Against Objectives

Module 3: Team Leader’s Responsibility for Welfare in the Work

  • Team Leader’s Responsibility for Team Welfare
  • Factors Affecting Team Member Welfare
  • Review Work Area in Support of Team Welfare
  • Team Leader Actions while Identifying Factors that Affect Team

Module 4: Team Leader’s Responsibilities in Discrimination, Harassment, and Diversity

  • Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
  • Methods for Supporting Diversity and Inclusion in the Work Area
  • Diversity and Inclusion Legislation

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit 2002V1 - Communicating with a Team (5 Credits)

Module 5: Role of Communication in Leading a Team

  • Principles of Effective Communication
  • Methods for Communicating with a Team
  • Potential Barriers When Communicating with a Team
  • Ways of Reducing and Removing Potential Barriers to Communication

Module 6: Organise Team Briefings

  • Links Between Team Briefings and Work Objectives
  • Methods of Team Briefings Available to the Team Leader
  • Plan for a Team Briefing

Module 7: Lead Team Briefings

  • Objectives of a Team Briefing
  • Structure of a Team Briefing
  • Methods of Involving Team Members in the Team Briefing
  • Outcome of the Team Briefing Against its Objectives

Unit 2003V1: Monitoring Team Performance (5 Credits)

Module 8: Understand the Team Objectives and Plan for Achievement

  • How to Develop Directions into Clear Objectives?
  • Explain to the Team the Objectives and Responsibilities

Module 9: Plan to Achieve Team Objectives

  • Plan and Allocate the Work of the Team to Meet Objectives

Module 10: Monitor and Review the Team’s Performance

  • Monitor the Progress of the Team Against Objectives
  • Identify Actions to be Taken if Work Deviates from Agreed Standards
  • Encourage Team Members to Make Work Improvement Suggestions

Module 11: Understand How to Evaluate Work Performance

  • How to Give Feedback on Work Performance to an Individual or Team?
  • How to Review Any Changes to Original Work Objectives?
  • How to Give Performance Improvement Feedback?
  • How to Propose and Agree on Work Improvement Suggestions with Higher Management?

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Who should attend this CMI Level 2 Certificate in Team Leading Training Course?

The CMI Level 2 Certificate in Team Leading Course in the United States is tailored for individuals aiming to enhance their expertise in team Leadership and Management. This course is especially advantageous for the following professionals:

  • Team Leaders
  • First-line Managers
  • Supervisors
  • Shift Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 2 Certificate in Team Leading Training Course

There are no formal prerequisites for attending this CMI Level 2 Certificate in Team Leading Course.

 CMI Level 2 Certificate in Team Leading Training Course Overview

Effective Team Leadership in the United States inspires, motivates, and facilitates a conducive environment for optimal team performance, contributing to increased productivity and achieving business goals. In essence, Team Leadership forms the backbone of efficient operations, driving synergy and cohesion within teams to accomplish shared objectives.

The Knowledge Academy's 1-day CMI Level 2 Certificate in Team Leading Training in the United States equips delegates with fundamental Team Leadership abilities. This training provides practical insights into effective team communication, motivation techniques, and the principles of successful team management. Delegates will gain applicable skills vital for effective Team Leadership, enhancing their capacity to lead and manage teams confidently.

Course Objectives:

  • To learn management techniques, such as task delegation and performance evaluation
  • To construct a personal development plan to enhance leadership capabilities
  • To communicate instructions and plans effectively with team members and superiors
  • To organize and lead practical team briefings, aligning with work objectives
  • To build and sustain healthy working relationships with managers and team members

Upon completing this course in the United States, delegates will possess essential team leadership skills, enabling them to effectively manage teams, foster productivity, and navigate challenges confidently, enhancing their career prospects in managerial roles.

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What’s included in this CMI Level 2 Certificate in Team Leading Training Course?

  • CMI Level 2 Certificate in Team Leading Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 2 Certificate in Team Leading Certification
  • Digital Delegate Pack

Show moredown

CMI Level 2 Certificate in Team Leading Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 1500 to 2000 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

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accredited by

Our CMI course is accredited by CMI

Online Instructor-led (1 days)

Online Self-paced (15 hours)

CMI Level 2 Award in Team Leading Assessment

CMI Level 2 Award in Team Leading Training Course Outline

Our CMI Level 2 Award in Team Leading Training Course is thoughtfully structured to meet the 15 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 7 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 5

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 2001V1: Personal Development as a Team Leader (6 Credits)

Module 1: Identify Work Objectives, Skills, and Knowledge

  • Identify the Work Objectives of the Team Leader
  • Work Objectives
  • SMART Objectives
  • Skills Required of a Team Leader to Meet Work Objectives
  • Identifying the Skills Required
  • Key Tasks
  • Role Specification
  • Competency Framework
  • Knowledge Required of a Team Leader to Meet Work Objectives
  • Identify the Knowledge Required
  • Job Requirements Specification
  • Review the Job Description
  • Self-Review Against the Requirements
  • Compare Existing and Required Skills
  • Use a Table Format
  • Compare Own Skills Against Strengths and Weaknesses
  • Compare Existing and Required Knowledge
  • Building on Response to Assessment Criteria
  • Identifying Gaps
  • Development Plan to Improve Skills and Knowledge
  • Personal Development Plan
  • Goals to Address the Gaps
  • Area and Objective of Development
  • Completion and Review

Module 2: Agree, Implement, and Review the Development Plan

  • Methods of Agreeing with the Development Plan
  • Informal Face to Face Meetings
  • Formal Meeting
  • Review Periods
  • Performance Measures
  • Implement the Development Plan
  • Setting Out the Key Activities
  • Key Dates and Issues Around Implementation
  • Review the Development Plan Against Objectives
  • How and When Development Plan is Reviewed?
  • Conduct a Review and Update the Plan

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 3: Team Leader’s Responsibility for Welfare in the Work

  • Team Leader’s Responsibility for Team Welfare
  • Staff Welfare Within the Team
  • Role of Occupational Health
  • Dealing with Stress at Work
  • Identifying and Limiting Stress
  • Management of Sickness and Absence
  • Management of Health and Safety Issues
  • Factors Affecting Team Member Welfare
  • Health and Safety at Work
  • Control of Substances Hazardous to Health
  • Analyse the Premises and Working Practices
  • Identify Potential Problems
  • Developing Health and Safety Policies and Procedures
  • Communication and Staff Welfare
  • Organizing Health and Safety Personnel
  • Allocating Individual Responsibilities
  • Review Work Area in Support of Team Welfare
  • Staff Surveys
  • Employee Satisfaction Questionnaires
  • Team Leader Actions while Identifying Factors that Affect Team Welfare
  • How to Manage Team Welfare?
  • Promoting Team Welfare as a Team Leader
  • Role of Occupational Health
  • Dealing with Stress at Work
  • Open Discussions
  • Managing Sickness Absence
  • Promoting Health and Safety Working Practices

Module 4: Team Leader’s Responsibilities in Discrimination, Harassment, and Diversity

  • Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
  • How to Work with a Team?
  • Lead and Manage Team
  • Formal and Informal Ways of Dealing with Harassment
  • Escalate Incidents of Discrimination to Line Managers
  • Methods for Supporting Diversity and Inclusion in the Work Area
  • Team Briefings That Include Diversity and Inclusion Issues
  • Organizational Policy on Diversity and Inclusion
  • Diversity and Inclusion Legislation

Show moredown

Who should attend this CMI Level 2 Award in Team Leading Training Course?

This CMI Level 2 Award in Team Leading Course in the United States is ideal for anyone who wants to develop their Leadership skills. A wide range of professionals can benefit from this, such as:

  • Team Leaders
  • First-line Managers
  • Supervisors
  • Shift Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 2 Award in Team Leading Training Course

There are no formal prerequisites to attend this CMI Level 2 Award in Team Leading Course.

CMI Level 2 Award in Team Leading Training Course Overview

Team Leading in the United States encompasses the pivotal role of guiding and supervising a group of individuals toward a common objective. It involves orchestrating team efforts, fostering collaboration, and ensuring efficient execution of tasks. The relevance of team leadership spans across industries, emphasizing its crucial contribution to organizational success.

The Knowledge Academy's 1-day CMI Level 2 Award in Team Leading Training in the United States empowers delegates with essential Team Leadership techniques. This training provides practical insights into effective communication strategies, team motivation, and the fundamentals of efficient team management. Delegates will gain valuable skills applicable to real-world scenarios, enhancing their abilities to lead and manage teams effectively.

Course Objectives:

  • To grasp fundamental Team Leadership principles
  • To understand effective communication within teams
  • To learn basic management skills for team productivity
  • To develop techniques for motivating and leading teams
  • To enhance problem-solving and decision-making abilities
  • To gain a recognized qualification for career growth

Upon completing this course in the United States, delegates will possess essential team leadership skills, enabling them to effectively manage teams, foster productivity, and navigate challenges confidently, enhancing their career prospects in managerial roles.

Show moredown

What’s included in this CMI Level 2 Award in Team Leading Training Course?

  • CMI Level 2 Award in Team Leading Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 2 Award in Team Leading Certificate
  • Digital Delegate Pack

Show moredown

CMI Level 2 Award in Team Leading Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 1500 to 2000 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Show moredown

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (4 days)

Online Self-paced (130 hours)

CMI Level 2 Diploma in Team Leading Assessment Information

CMI Level 2 Diploma in Team Leading Training Course Outline

Our CMI Level 2 Diploma in Team Leading Training Course is thoughtfully structured to meet the 130 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 98 hours of interactive e-learning content.

Qualification Level: Diploma

Minimum Credit Value: 38

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 2001V1: Personal Development as a Team Leader (6 Credits)

Module 1: Identify Work Objectives, Skills, and Knowledge

  • Work Objectives of Team Leader
  • Explore the Required Skills and Knowledge of a Team Leader to Meet Work Objectives
  • Compare Existing and Required Skills and Knowledge
  • Build a Development Plan

Module 2: Review and Implement the Development Plan to Meet Work Objectives

  • Methods of Agreeing on the Development Plan
  • Implementation of the Development Plan
  • Review the Development Plan Against Objectives

Module 3: Understand Team Leader’s Responsibility for Welfare in the Work Area

  • Explore the Team Leader’s Responsibility for Team Welfare
  • Describe Factors that can Affect the Welfare of a Team Member
  • Identify How to Review the Work Area in Support of Team Welfare
  • Team Leader Actions While Identifying Factors Which Affect Individual or Team Welfare

Module 4: Understand the Team Leader’s Responsibilities in Relation to discrimination, harassment, and Diversity

  • Identify the Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
  • Describe Methods of Supporting Diversity and Inclusion in the Work Area

Unit 2005V1: Building Work Relationships (5 Credits)

Module 5: Understand How to Maintain and Communicate Working

  • Relationships with the Manager
  • Identify Communication Methods Available to Communicate with the Manager
  • Describe the Need for Working Relationships with the Manager
  • Issues that Need to be Communicated to the Manager

After completing the Online Instructor-Led Training, we'll move to our Self-Paced Training to complete the certification.

Unit 2002V1: Communicating with a Team (5 Credits)

Module 6: Understand the Role of Communication in Leading a Team

  • Principles of Effective Communication
  • Methods Used to Communicate with a Team
  • Potential Barriers While Communicating with a Team
  • Methods of Reducing and Removing Potential Barriers to Communication

Module 7: Understand the Procedure to Organise Team Briefings

  • Explain the Links Between Work Objectives and Team Briefings
  • Recognise Methods of Team Briefings of a Team Leader
  • Explain How to Plan for a Team Briefing

Module 8: Identify the Objectives of a Team Briefing

  • Objectives of a Team Briefing
  • Structure of a Team Briefing
  • Methods of Involving Team Members in the Team Briefing
  • Evaluate the Outcome of the Team Briefing Against its Objectives

Unit 2003V1: Monitoring Team Performance (5 Credits)

Module 9: Understand the Team Objectives and Plan for Achievement

  • How to Develop Directions into Clear Objectives?
  • Explain to the Team the Objectives and Responsibilities

Module 10: Plan to Achieve Team Objectives

  • Plan and Allocate the Work of the Team to Meet Objectives

Module 11: Monitor and Review the Team’s Performance

  • Monitor the progress of the team against objectives
  • Identify Actions to be Taken if Work Deviates from Agreed Standards
  • Encourage Team Members to Make Work Improvement Suggestions

Module 12: Understand How to Evaluate Work Performance

  • How to Give Feedback on Work Performance to an Individual or Team?
  • How to Review Any Changes to Original Work Objectives?
  • How to Give Performance Improvement Feedback?
  • How to Propose and Agree on Work Improvement Suggestions with Higher Management?

Unit 2004V1: Controlling Resources (6 Credits)

Module 13: Recognise and Source Resources Needed to Achieve Team Objectives

  • Describe the Process of Identifying the Resources Needed to Achieve Team Objectives
  • Generate a Plan Identifying How the Resources will be Sourced and Utilised to Achieve Team Objectives
  • Assess the Appropriateness of the Resources in Achieving Team Objectives

Module 14: Manage Resources Effectively and Efficiently to Achieve Team Objectives

  • Methods of Communicating the Use of Resources to the Team
  • Team’s Use of Resources in Achieving their Objectives
  • Methods of Dealing with Variances in Planned Resource Use

Module 15: Identify and Reduce Resource Wastage

  • Effects of Reduce Wastage
  • Methods of Identifying Resource Wastage
  • Actions to be Taken to Reduce Resources Wastage Whilst Meeting Team Objectives

Module 16: Communicate and Maintain Working Relationships with the Team

  • Identify Issues that Need to be Communicated to the Manager
  • Identify Communication Methods Available to Communicate with the Team
  • Describe the Needs for Good Relationships with the Team
  • Identify the Need to Maintain Confidentially When Communicating with the Team
  • Describe the Need for the Team Leader to Support Management Decisions

Module 17: Develop Work Relationships Outside the Team

  • Identify Individuals Outside the Team with Whom Work Relationships could be Developed
  • Describe the Reasons for Developing Work Relationships with Individuals Outside the Team
  • Compare the Communication Methods Used with Individuals Outside the Team to Those Imply Within the Team

Unit 2006V1: Developing Team Needs (6 Credits)

Module 18: Procedure to Plan and Implement Induction for New Team Member

  • Identify the Need to Induct a New Team Member
  • Content of an Induction for a New Team Member
  • How to Implement the Induction Plan?

Module 19: Plan and Identify the Training Needs of Team Members

  • Needs to Identify Team Training
  • Process of Identifying a Training Need
  • Produce a Training Plan for a Team Member, Obtaining Agreement for the Plan

Module 20: Train a Team Member to Carry Out a Task

  • Process of Training a Team Member
  • How to Review the Progress of the Team Member During the Training?
  • Train a Team Member to Meet Legal and Organisational Requirements

Unit 2007V1: Providing Customer Service (5 Credits)

Module 21: Identify the Team’s Customers and the Level of Service Required

  • Team’s Internal and External Customers
  • Identify the Required Level of Service to be Provided to the Customers
  • Role of the Team Leader in Providing the Service to the Customer

Module 22: Identify and Resolve Customer Service Issues

  • Identify the Organisation’s Procedures for Resolving Customer Service Issues
  • Authority of the Team Leader’s in Resolving Customer Issues
  • Methods of Communicating with Customers to Resolve Issues
  • Sources of Support Available to Team Leader

Show moredown

Who should attend this CMI Level 2 Diploma in Team Leading Training Course?

This CMI Level 2 Diploma in Team Leading Course in the United States is designed for professionals who are looking to develop their skills and knowledge in team Leadership and Management. This training course is particularly beneficial for professionals such as:

  • Team Leaders
  • First-Line Managers
  • Supervisors
  • Shift Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 2 Diploma in Team Leading Training Course

There are no formal prerequisites for this CMI Level 2 Diploma in Team Leading Course.

CMI Level 2 Diploma in Team Leading Training Course Overview

Team Leading in the United States is the process of guiding and coordinating a group of individuals toward shared objectives. Its relevance extends across industries, underscoring the critical role influential Team Leaders play in organizational success. A proficient Team Leader fosters collaboration, ensures task completion, and cultivates an environment conducive to achieving collective goals.

The Knowledge Academy's 1-day CMI Level 2 Diploma in Team Leading Training in the United States equips delegates with comprehensive Team Leadership competencies. This training offers in-depth insights into effective team communication, motivation strategies, and advanced team management principles. Delegates will acquire practical skills vital for proficiently steering teams, empowering them to navigate complexities, foster cohesive team dynamics, and optimize performance.

Course Objectives:

  • To identify and reduce resource wastage while meeting team objectives
  • To review and implement development plan and assess its alignment with work objectives
  • To organize team briefings, plan and structure them to align with work objectives
  • To identify objectives of team briefings, involve team members, and evaluate outcomes
  • To resolve customer service issues, following organizational procedures and support
  • To develop self-confidence and motivation to lead with impact

Upon completing this CMI Level 2 Training Course in the United States, delegates will possess advanced team leadership skills, enabling them to effectively manage teams, foster productivity, and navigate challenges adeptly, bolstering their career prospects in managerial roles.

Show moredown

What’s included in this CMI Level 2 Diploma in Team Leading Training Course?

  • CMI Level 2 Diploma in Team Leading Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 2 Diploma in Team Leading Certification
  • Digital Delegate Pack

Show moredown

CMI Level 2 Diploma in Team Leading Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 1500 to 2000 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +1 7204454674 or Inquire.

CMI Level 2 FAQs

The CMI Level 2 Certification is an entry-level course by the Chartered Management Institute designed to introduce fundamental management and leadership skills to learners. It covers basic principles and practices, equipping individuals with the knowledge to enter management roles or further their professional development.
The Chartered Management Institute collaborates with businesses and educational institutions to cultivate a culture of adept, confident, and accomplished managers and leaders. Through strategic partnerships and tailored courses, CMI strives to nurture individuals, providing them with the necessary skills, knowledge, and confidence to excel in managerial roles.
Delegates will acquire foundational skills for effective Team Leadership from these CMI Level 2 Courses. This training includes understanding team dynamics, mastering communication strategies within teams, learning basic management techniques to enhance team productivity, and developing skills to motivate and lead teams effectively.
A CMI Level 2 Training Certification presents delegates with a wealth of benefits, including enhanced leadership skills crucial for effective team management, validated by a recognized qualification that bolsters credibility and career advancement opportunities. This training directly influences team performance, fostering cohesion and productivity and improves personal development.
CMI Level 2 Training elevates credibility within the industry and offers access to a vast professional network, fostering collaboration and learning opportunities. Furthermore, CMI ensures continuous development through its resources, facilitating ongoing learning and skill enhancement for professionals.
The highest level of accreditation offered by the Chartered Management Institute (CMI) is Level 8, which corresponds to strategic leadership and management qualifications. These advanced certifications cater to Senior Executives, Directors, and seasoned professionals aiming for strategic leadership roles within organizations.
The duration of CMI Level 2 Courses varies. Please refer to our CMI Level 2 Training Page for specific details.
A CMI Certificate carries substantial professional value, signifying industry-acknowledged expertise in management and leadership. CMI Level 2 Courses accelerate career advancement, enhancing prospects for higher-level roles while validating credibility and trustworthiness among peers and employers.
CMI Level 2 Certification Courses offer benefits like professional development essential for managerial roles and industry recognition that carries weight across diverse sectors. These certifications amplify prospects for higher-level positions while providing access to an extensive network of professionals for collaboration and continuous learning.
Eligibility for CMI exams typically requires individuals involved in management or leadership roles, whether experienced professionals, new managers, or aspiring leaders, aiming to enhance their skills and qualifications in these domains.
To obtain the CMI Level 2 Certification, delegates must take an assessment at the end of the course.
Please see our CMI Level 2 courses available in the United States
The Knowledge Academy is the Leading global training provider for CMI Level 2.
The training fees for CMI Level 2 in the United States starts from $3995
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