Course information

CMI Level 3 Award in Principles of Management and Leadership Training Course Outline

Our CMI Level 3 Award in Principles of Management and Leadership Training Course is thoughtfully structured to meet the 17 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 9 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 4

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit (CMI 305) – Building Stakeholder Relationships Using Effective Communication (Credit Value 4)

Module 1: Purpose of Building Stakeholder Relationships

  • Range of Stakeholder Groups Relevant to the Manager
    • Internal Stakeholders
    • External Stakeholders
    • Connected Stakeholders
  • Needs and Expectations of Stakeholder Groups
    • Questioning
    • Observation
    • Meetings
    • Focus Groups
    • Agreements and Contracts
  • Benefits of Building Relationships with Stakeholders
    • Communication and Engagement
    • Greater Understanding of Goals and Objectives
    • Improved Planning

Module 2: Different Channels and Types of Communication Used to Build Relationships with Stakeholders

  • Channels of Communication Used to Build Stakeholder Relationships
    • Verbal Communication
    • Written Communication
    • Digital Channels
    • Stakeholder and Customer Management
    • Engagement Approaches
    • Relationship Building
    • Communication and Management Strategies
    • Formal and Informal Communication
    • Mass Media Communication
    • Personalised Communication
    • Real-Time and Pre-Recorded
  • Types of Verbal Communication Used with Stakeholders
    • Meetings and Briefings
    • Conversations
    • Workshops
    • Telephone Calls
    • Video Chat Applications
    • Webinars
    • Podcasts
  • Active Listening is Used to Build Stakeholder Relationships
    • Giving Full Attention
    • Processing Information
    • Responding
    • Providing Constructive Feedback
    • Remembering What is Said
    • Non-verbal Communication Skills

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

  • Types of Written Communication Used with Stakeholders
  • Traditional Written Communication
    • Letters
    • Noticeboards
    • Presentation Materials
    • Storyboards
    • Contracts
    • Memos
    • Brochures and Newsletters
    • Press Releases
    • Manuals
  • Digital Written Communication
    • Intranet
    • Websites
    • Social Media
    • Instant Messaging
  • How Meetings Can Develop and Build Effective Stakeholder Relationships?

Module 3: Respond to Barriers When Communicating with Stakeholders

  • Barriers to Effective Communication with Stakeholders
  • Tangible
    • Environment
    • Noise
    • Technology
    • Time and Timing
    • Resources
    • Language
    • Type or Channel of Communication
  • Intangible
    • Confidence in Individuals or Participants
    • Cultural Differences
    • Prejudice and Bias
    • Emotional Barriers
    • Legal Frameworks
    • Organisational Policies
  • Ways of Responding to Barriers When Communicating with Stakeholders
    • Communicating Effectively and Regularly
    • Emotional Intelligence
    • Effective Negotiation and Influence
    • Listening to and Observing the Audience
    • Reducing Distractions
    • Speaking More Clearly
    • Active Listening
    • Restating or Adjusting Language
    • Changing Pace

Module 4: Use Stakeholder Communication

  • Importance of Stakeholder Feedback
    • Avoiding Misunderstanding
    • Impact of Lack of Feedback
    • Meeting Needs
    • Relevance
    • Openness
    • Commitment
    • Involvement
    • Influence
    • Interest
  • Compare Methods of Gathering Feedback from Stakeholders
    • Written
    • Verbal
    • Digital
  • Use of Stakeholder Feedback
    • Engagement
    • Responsiveness
    • Satisfaction
    • Productivity
    • Retention
    • Motivation

 

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Who should attend this CMI Level 3 Award in Principles of Management and Leadership Training Course?

This CMI Level 3 Award in Principles of Management and Leadership Course in San Jose is designed for Junior Managers, Team Leaders, and Supervisors. It aims to equip them with foundational management skills and knowledge to improve their performance and prepare them for more senior responsibilities. Here is a list of professionals who can benefit from this course:

  • Junior Managers
  • Team Leaders
  • Human Resources (HR) Professionals
  • Project Managers
  • General Managers
  • Sales Managers
  • Marketing Managers

Prerequisites of the CMI Level 3 Award in Principles of Management and Leadership Training Course

There are no formal prerequisites to attend this CMI Level 3 Award in Principles of Management and Leadership Course.

CMI Level 3 Award in Principles of Management and Leadership Training Course Overview

The CMI Level 3 Award in Principles of Management and Leadership Training Course in San Jose offers a comprehensive introduction to the essentials of management and leadership. It is tailored for individuals seeking to develop their skills in these critical areas. This training is highly relevant in today's dynamic business environment, where effective leadership and management are key to success.

Mastering the subject matter in the CMI Level 3 Courses is vital for Emerging Managers, Team Leaders, and professionals in San Jose aspiring to obtain leadership roles. It equips them with the necessary tools and insights to manage teams effectively and lead with confidence, enhancing their career prospects and organizational impact.

The Knowledge Academy's 1-day training on CMI Level 3 Award in Principles of Management and Leadership in San Jose equips delegates with practical skills and knowledge. This intensive course covers key concepts, strategies, and leadership styles, enabling delegates to apply their learning immediately in their professional roles.

Course Objectives

  • To enhance understanding of fundamental management principles and leadership styles
  • To develop skills in effective team management and motivation
  • To provide insights into efficient decision-making and problem-solving techniques
  • To foster effective communication and interpersonal skills for leadership roles
  • To equip delegates with practical tools for managing workplace challenges

Upon completion of the training in San Jose, delegates will possess a solid foundation in management and leadership principles. They will be equipped to tackle real-world challenges with newfound skills and confidence. This course lays the groundwork for successful leadership and paves the way for advanced professional development.

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What’s included in this CMI Level 3 Award in Principles of Management and Leadership Training Course?

  • CMI Level 3 Award in Principles of Management and Leadership Assessment
  • Training sessions from Experienced Instructors
  • CMI Level 3 Award in Principles of Management and Leadership Certificate
  • Digital Delegate Pack

CMI Level 3 Award in Principles of Management and Leadership Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course.

Why choose us

Our San Jose venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

San Jose is in the heart of the Silicon Valley with Guadalupe River running through the north; it is also considered to be a global city with a population of just over 1 million. It is well known for its high tech industry and high cost of living. As it is near San Francisco, San Jose also suffers with at least one earthquake a year on average.

 

Some of the more famous places in San Jose include; Winchester Mystery House, the Tech Museum of Innovation, Cathedral Basilica of St. Joseph and the Municipal Rose Garden. San Jose also happens to be the home of the headquarters for companies such as; Adobe, Ebay and Paypal.


San Jose University is located in the downtown San Jose offers over 130 different bachelors and masters degree programs. There are a number of other university campus’ in San Jose including; California University of Management and Technology, the National University, Golden Gate University, Lincoln Law School of San Jose and University of Silicon Valley Law School.

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Address

San Jose, California

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in San Jose. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in San Jose, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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CMI Level 3 Training | CMI Level 3 Award In Principles Of Management And Leadership Training Course in San Jose FAQs

The CMI Level 3 Award in Principles of Management and Leadership explores fundamental concepts of effective management and leadership, focusing on roles, responsibilities, and techniques for improving organisational performance. It covers key principles in a structured format to develop essential leadership skills.
Management involves overseeing tasks, processes, and resources to achieve organisational goals efficiently. Leadership focuses on inspiring, motivating, and guiding individuals towards a common vision, fostering innovation, and driving positive change within the organisation. Learn more about the subject from this CMI level 3 Award in Principles of Management and Leadership Training Course.
The CMI Level 3 Award in Principles of Management and Leadership Training Course offers benefits such as improved management skills, enhanced employability, increased confidence in decision-making, and a solid foundation for further professional development.
Training Upon completing these CMI Level 3 Award in Principles of Management and Leadership Training Courses, you'll be eligible for entry-level management positions across various industries. Roles may include Team Leader, Supervisor, or Junior Manager, offering opportunities for career advancement and leadership development.
This CMI Level 3 Award in Principles of Management and Leadership Training Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Methods for developing opportunities include strategic planning, market research, networking, innovation, and continuous learning. Identifying trends, leveraging strengths, and adapting to change are vital. Effective communication and collaboration enhance potential. Regular assessment and adaptation ensure sustained growth.
Monitoring the impact of learning and development activities allows organisations to assess effectiveness, identify areas for improvement, align training with business goals, enhance employee performance, and maximise return on investment in professional development initiatives. Learn more from this CMI level 3 Award in Principles of Management and Leadership Training Course.
Methods for identifying development needs include performance appraisals, 360-degree feedback, self-assessment questionnaires, skill gap analysis, and coaching sessions. These methods help pinpoint areas for improvement in both individuals and teams, enhancing overall effectiveness and productivity.
Appraisals involve assessing an individual's performance against set objectives, typically conducted by a supervisor. Reviews entail evaluating progress and providing feedback on work completed. Peer reviews involve colleagues assessing each other's work to enhance performance and collaboration.
An effective leader exhibits strong communication skills, inspires trust, fosters collaboration, demonstrates resilience, and embraces innovation. They empower their team, lead by example, adapt to challenges, and remain committed to continuous growth and development. Register for The Knowledge Academy's CMI Level 3 Award in Principles of Management and Leadership Online Training to upskill yourself.
Yes, corporate training is available for teams and organisations looking to upskill their employees in relevant networking expertise. Tailored CMI Level 3 Award in Principles of Management and Leadership Training Courses can be designed to meet specific business needs.
The CMI Level 3 Award in Principles of Management and Leadership Certification is highly regarded, widely recognised by employers, and sought after by aspiring managers, contributing to its popularity in professional development.
The CMI Level 3 Award in Principles of Management and Leadership enhances career prospects by equipping individuals with essential management skills, boosting confidence, and demonstrating commitment to professional development, making delegates more attractive to employers.
After completing the CMI Level 3 Award in Principles of Management and Leadership Training Course, the next step is typically to pursue the full CMI Level 3 Diploma, which offers deeper insights into management practices.
The training fees for CMI Level 3 Award in Principles of Management and Leadership Training Coursein San Jose starts from $3995
The Knowledge Academy is the Leading global training provider for CMI Level 3 Award in Principles of Management and Leadership Training Course.
Please see our CMI Level 3 courses available in San Jose
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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