Course information

CMI Level 3 Certificate in First Line Management Training Course Outline

Our CMI Level 3 Certificate in First Line Management (SCQF) Training Course is thoughtfully structured to meet the 40 Guided Learning Hours requirement, providing delegates with 20 hours of comprehensive course material and 20 hours of interactive e-learning content.

Qualification Level: Certificate

Minimum Credit Value: 13

The following topics will be discussed in an interactive session with a certified instructor.

Unit 3001V1: Personal Development as a First Line Manager (Credit Value 6)

Module 1: Develop and Use a Personal Development Plan

  • Relation between Organizational Objectives and Personal Development Objectives
  • Create a Personal Development Plan
  • Learning and Development Opportunities
  • Review the Progress of the Plan

Module 2: How to Plan and Manage Work?

  • Methods or Processes Available to Determine Work Plan Priorities
  • How to Manage Time to Achieve Work Plan Objectives?
  • Reasons for Incorporating Flexibility into a Work Plan

Module 3: Develop and Maintain Effective Working Relationships

  • Leadership Styles and Approaches used in Different Situations
  • How to Develop and Maintain Good Working Relationships?
  • Working with Team Members to Maintain Standards of Work and Behavior

Module 4: Safeguard the Welfare of the Team

  • Responsibilities of a First Line Manager for Safeguarding Team Welfare
  • Identify and Monitor Risks Affecting Team Welfare
  • Implement Actions upon Identifying a Risk to Team Welfare

After completing the instructor-led training, we'll move to our self-paced training to complete the certification.

Unit 3008V1 Improving Team Performance (Credit Value 7)

Module 5: Be Able to Identify Issues which Affect Performance

  • Manager’s Role in Identifying Performance Issues
  • How to Evaluate Individual and Team Performance and Behaviors?
  • Limits of Responsibility for Dealing

Module 6: Select and Apply Optimal Solutions for Performance Issues

  • Identify the Range of Approaches Available
  • Different Methods Available in Providing Help and Support
  • How to Conduct a Performance Counselling Session for an Individual?
  • Importance of Maintaining Confidentiality

Module 7: Achieve the Performance Issue of an Individual

  • Agree on Team Member Action Plan for Issue Resolution
  • Range of Support Services Available
  • How to Ensure that the Desired Outcomes are Achieved?
  • Disciplinary and Grievance Procedure Triggers
  • First Line Manager’s Role in a Disciplinary and Grievance Situation
  • Reasons for Recording Action Plan Achievements and Actions Taken

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Who should attend this CMI Level 3 Certificate in First Line Management (SCQF) Training Course?

The CMI Level 3 Certificate in First Line Management (SCQF) Training Course in Dallas is tailored for individuals seeking foundational management skills. This course is especially advantageous for the following professionals:

  • Aspiring First-Line Managers
  • Team Leaders and Supervisors
  • Junior Management Trainees
  • Administrative Managers
  • Project Team Leads
  • Department Heads
  • Shift Supervisors
  • Entry-Level Managers

Prerequisites of the CMI Level 3 Certificate in First Line Management (SCQF) Training Course

There are no formal prerequisites for attending this CMI Level 3 Certificate in First Line Management (SCQF) Training Course.

CMI Level 3 Certificate in First Line Management Training Course Overview

The CMI Level 3 Certificate in First Line Management Training Course in Dallas offers a comprehensive introduction to the fundamentals of effective management, tailored for new or aspiring first-line managers. This training is crucial in today's dynamic business environment, providing the foundational skills and knowledge essential for effective team leadership and operational management. The course's relevance extends across various industries, highlighting its adaptability and wide-reaching benefits.

The 2-day CMI Level 3 Courses in Dallas, provided by the Knowledge Academy is designed to be both intensive and enlightening. It provides delegates with a concise yet thorough understanding of key management principles. This training emphasizes practical skills, enabling delegates to apply their learning immediately in their professional roles. By the end of the course, delegates will be better equipped to handle managerial challenges, lead teams more effectively, and contribute significantly to their organization's success.

Course Objectives

  • To enhance delegates' understanding of effective team management principles
  • To develop skills in strategic decision-making and problem-solving
  • To improve communication and interpersonal skills for better team leadership
  • To instil confidence in handling managerial challenges efficiently
  • To provide practical tools and techniques for immediate application in the workplace

Upon completion of the CMI Level 3 Course in Dallas Online, delegates will possess a robust set of management skills. They will be able to lead teams more effectively, make informed decisions, and navigate the complexities of managerial roles with greater confidence and competence. This course sets the foundation for a successful journey in management, paving the way for further professional growth and leadership opportunities.

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What’s included in this CMI Level 3 Certificate in First Line Management (SCQF) Training Course?

  • CMI Level 3 Certificate in First Line Management (SCQF) Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 3 Certificate in First Line Management (SCQF) Certificate
  • Digital Delegate Pack

CMI Level 3 Certificate in First Line Management (SCQF) Assessment Information

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 2000 to 2500 per unit.
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy.
  • You will receive the learner assessment guide once you’ve registered for the course.

Why choose us

Our Dallas venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Dallas is a large city in the state of Texas, USA. It is most famous for its oil and cotton industries and its busy railroad lines. The city has population of around 1,300,000 people and is home to a large amount of Fortune 500 companies. In Dallas, there are 337 public schools, almost 90 private schools and 38 colleges. Dallas is the centre of education in the southern central United States. The University of Texas Southwestern Medical School is an exclusive medical school admitting only about 200 students per year. Other universities include Texas Women’s University which is a nursing school located in Parkland Memorial Hospital, and Dallas Baptist University which is a private university that offers Biblical and Christian subjects. It enrols around 5,500 people and provides students with graduate, doctoral and undergraduate degrees. Criswell College is a university started by the First Baptist Church of Dallas in the 1970s, also offering Biblical studies and has around 400 students enrolled currently. Dallas Theological Seminary offers students seminaries in the evangelical faith and boasts an alumni of around 12,000 people. There are a number of universities in the close proximity of Dallas including The University of Dallas in Irving and the El Centro College. El Centro College was established in 1966 and has a student population of around 10,000 students and as is one of the only universities in Dallas which offers fashion design and marketing programs as well as food hospitality programs. The main school district of Dallas is the Dallas Independent School District which enrols over 160,000 students.  The School for the Talented and Gifted in Dallas was voted the best school in the United States numerous times and another Dallas school, the Science and Engineering Magnet has been named number two in the very same list on numerous occasions. There are a high number of private schools in Dallas, including The Hockaday School, Burton Adventist Academy, Parish Episcopal School, The Winston School, Yavneh Academy of Dallas and Dallas Lutheran School.

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Address

15455 Dallas Parkway, Suite 600,

Addison, Texas 75001.

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 3 Training | CMI Level 3 Certificate In First Line Management Training Course in Dallas. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 3 Training | CMI Level 3 Certificate In First Line Management Training Course in Dallas, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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CMI Level 3 Training | CMI Level 3 Certificate In First Line Management Training Course in Dallas FAQs

First-line Management refers to the supervision and management of employees who are directly involved in an organisation’s daily operations. These managers act as a link between the workforce and upper management, ensuring that tasks are completed efficiently, and employees remain motivated and productive.
A First-line Manager is responsible for overseeing day-to-day operations, managing teams, ensuring tasks are completed on time, and addressing any issues that arise. They also play a vital role in staff development, providing feedback, training, and motivation to their team members.
First-line management is crucial for maintaining operational efficiency. These managers ensure that the workforce stays on track with organisational goals, handle immediate issues, and foster a positive work environment, which leads to increased productivity and employee satisfaction.
To improve your First-line Management skills, focus on enhancing communication, leadership, and problem-solving abilities. Continuous learning through courses like the CMI Level 3 Certificate in First Line Management and seeking feedback from both peers and subordinates can significantly aid in professional growth.
In the CMI Level 3 Certificate in First Line Management course, you'll learn essential leadership skills, effective team management strategies, conflict resolution, and performance monitoring techniques. This training equips you with the tools to effectively manage teams and contribute to organisational success.
The duration of the CMI Level 3 Certificate in First Line Management Training Course is 2 days.
After completing the CMI Level 3 Certificate in First Line Management Training, you can pursue roles such as Team Leader, Supervisor, or Operations Manager. The qualification opens doors to leadership positions across various sectors, enhancing your career progression.
With the CMI Level 3 Certificate in First Line Management, professionals can expect a starting salary ranging from £25,000 to £35,000 annually, depending on the industry and location. As you gain experience and take on more responsibilities, this can increase significantly.
The CMI Level 3 Certificate in First Line Management is highly recognised across in Dallas. It is accredited by the Chartered Management Institute (CMI), which is respected for its professional management qualifications, making it a valuable credential for aspiring managers.
You can attend the CMI Level 3 Certificate in First Line Management Training Course through various formats, including in-person, online classes, or blended learning options. This flexibility allows you to choose the mode of learning that best suits your schedule and preferences.
The CMI Level 3 Certificate in First Line Management Training covers subjects like leadership techniques, team performance management, conflict resolution, communication strategies, and personal development. These core topics are designed to build well-rounded managerial competencies.
The CMI Level 3 Certificate in First Line Management Training provides valuable leadership skills, boosts career prospects, and enhances your ability to manage teams effectively. It also helps you develop critical thinking and problem-solving abilities, which are essential for management roles.
Yes, the CMI Level 3 Certificate in First Line Management Training is available online, offering flexibility to learners. You can study at your own pace, balancing professional commitments while gaining valuable skills in First-line Management from the comfort of your home or office.
The CMI Level 3 Certificate in First Line Management does not expire, making it a lifelong qualification. However, continuing professional development (CPD) is encouraged to keep your skills updated and relevant as industry trends and management practices evolve.
To attend the CMI Level 3 Certificate in First Line Management Training, delegates should have some managerial experience or be in a supervisory role, demonstrating a keen interest in developing management skills.
Attending the CMI Level 3 Certificate in First Line Management Course provides you with practical management skills, recognised credentials, and the confidence to lead teams effectively. It is a valuable investment in your personal and professional development.
The CMI Level 3 Certificate in First Line Management is highly beneficial for your career, as it demonstrates your ability to manage teams and projects effectively. It is a well-respected qualification that enhances your employability and opens up leadership opportunities.
You can register for the CMI Level 3 Certificate in First Line Management Course through The Knowledge Academy’s website. Simply choose your preferred format (online, classroom, or blended) and follow the easy registration process to secure your place in the course.
After completing the CMI Level 3 Certificate in First Line Management, you can pursue advanced management qualifications, such as the CMI Level 5 in Management and Leadership, or seek out higher-level management roles within your organisation.
The training fees for CMI Level 3 Certificate in First Line Management Training Coursein Dallas starts from $4995
The Knowledge Academy is the Leading global training provider for CMI Level 3 Certificate in First Line Management Training Course.
Please see our CMI Level 3 courses available in Dallas
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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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