CMI Level 5 Training | CMI Level 5 Award In Managing Equality, Diversity And Inclusion Training Course in Los Angeles

CMI Level 5 Award in Managing Equality, Diversity and Inclusion Training Course Outline

Qualification Level: Award 

Minimum Credit: 5

Unit 506: Managing Equality, Diversity and Inclusion (Credit 5), (GLH 19),(TUT 50)

Module 1: Legal and Organizational Approaches to Equality, Diversity, and Inclusion

• Impact of Legislative Requirements on Organizations

• Equality Impact Assessment
• Reporting Requirements (Including Gender Pay Gap Reporting)
• Practical Measures, Compliance with the Equality Act 2010
• Protected Characteristics
• Discriminated Against and How Organizations Can Protect Those from Direct or Indirect Discrimination

• Justify the Business Case for Equality, Diversity, and Inclusion

• Tangible Quantitative
• Intangible
• Benefits
• Evidence of Impact Proven by Published Research and Internal Data

• Organizational Approaches to Promoting Equality, Diversity, and Inclusion to Staff and Stakeholders

• Culture Audits
• Coaching, Mentoring, and Sponsorship
• Access to Development Opportunities and the Role of Internal Communication
• Awards, Newsletters, Blogs, Discussion Forums, Social Media, Role Models, and Champions

Module 2: Role and Responsibilities of a Manager in Relation to Equality, Diversity, and Inclusion

• Role and Responsibilities of a Manager in Relation to Equality, Diversity, and Inclusion

• Mentoring Diverse Talent in Your Team
• Balanced Recruitment / Selection
• Performance Management and Reward Decisions
• Promotion Decisions
• Supporting Flexible Working
• Monitoring Relevant Processes
• Preventing Discrimination and Harassment and Challenging Poor
• Behavior
• Promoting Equality, Diversity, and Inclusion
• Implementing Policy and Procedure
• Developing Best Practice

• Language and Behaviors Required of a Manager in Leading

• Respectful Communication
• Impartial and Non-Judgmental Treatment of Others
• Fair and Consistent Decision-Making
• Valuing Differences
• Questioning Own Biases
• Being an Ally for Marginalized Groups
• Conflict Resolution
• Managing Change

• Evaluate Leadership Styles Which Support Practice Improvement in Relation to Equality, Diversity, and Inclusion

• Inclusive Leadership
• Authentic Leadership
• Transformational Leadership
• Managerial Grid
• Five Factors of Excellent Leadership

• Assess Approaches for Managing Individuals and Teams

• Addressing Individual Beliefs and Opinions
• Overcoming Custom and Practice Issues
• Dealing with Conscious and Unconscious Bias
• Challenging Poor Practice
• Promoting Culture Change Training and Awareness
• Real-Life Events
• Supporting Colleagues and Employees

Module 3: Develop and Implement Plans Which Support Equality, Diversity, and Inclusion Within an Organization

• Assess the Process for Developing a Plan Which Supports Equality, Diversity, and Inclusion Within an Organization

• Consultation Process
• Time-Bound Targets
• Establish Communication Strategy
• Review Processes
• Audit Process
• Impact Measures

• Analyze the Purpose and Methods of Gathering Data and Information to Inform a Plan

• Organizational Process Metrics
• Employee Engagement
• Surveys
• Database Reports
• Benchmarking

• Recommend Approaches to Implementing a Plan

• Leadership Workshops to Establish Buy-In
• Policy and Procedure
• Delivery of Training and Development
• Practical Measures
• Involving Staff and Stakeholders
• Raising Awareness
• Internal Communication

Module 4: How to Monitor and Report on Equality, Diversity, and Inclusion

• Methods for Monitoring Outcomes Against Targets to Promote Continuous Improvement

• Organizational Process Data Surveys
• Benchmarking Activities
• Regional and National Trends
• Quality Standards
• Mystery Shopper
• Analysis of Customer and Staff Complaints
• Litigation, Audits, and Improvement Targets

• Examine Methods for Reporting Outcomes to Staff and Stakeholders

• Internal Reports
• External Diversity Reports
• Newsletters and Articles
• Briefings, Motivational Notices
• Case Studies
• Blogs
• Social Media