Course information

CMI Level 5 Diploma in Operational/Departmental Manager Course Outline

Our CMI Level 5 Diploma in Operational/Departmental Manager Course is thoughtfully structured to meet the 126 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 94 hours of interactive e-learning content.

Total Credit Value: 41

Unit 549: Developing, Managing and Leading Teams

Credit Value: 7

Guided Learning Hours: 27 Hours

Module 1: Approaches to Team Development, Management, and Leadership

  • Evaluate Leadership Styles and Models
  • Analyse Team Leader Management Strategies
  • Develop Responses to Managing Remote Teams

Module 2: Balancing Skills in Teams

  • Assess Factors Impacting Team Learning and Development
  • Examine Coaching and Mentoring Models
  • Analyse Motivational Techniques for High Performance

Module 3: Techniques for Team Success

  • Analyse Team Member Recruitment Processes
  • Explore Performance Monitoring Methods

Module 4: Managing Talent and Performance

  • Outline Team Management and Leadership Approaches
  • Evaluate Team Capability Assessment Techniques
  • Formulate Practices for High-Performing Teams

Unit 550 - Stakeholder Relationships

Credit Value: 5

Guided Learning Hours: 18 Hours

Module 1: Stakeholder Relationship Types and Values

  • Analyse Stakeholder Relationship Types
  • Examine Stakeholder Engagement Contractual Frameworks
  • Analyse Managerial Roles in Stakeholder Relationships

Module 2: Collaborative Stakeholder Working

  • Evaluate Collaborative Techniques
  • Outline Conflict Management in Stakeholder Engagement

Module 3: Effective Stakeholder Management

  • Examine Benefits and Challenges of Stakeholder Relationships
  • Recommend Stakeholder Engagement Planning

Module 4: Impact of Stakeholder Engagement

  • Examine Methods to Measure Stakeholder Engagement Impact

Unit 551 - Managing a Project

Credit Value: 8

Guided Learning Hours: 24 Hours

Module 1: Project Management Principles and Processes

  • Define Project Management Principles
  • Explain Project's Role in Organisational Goals
  • Outline Project Initiation Processes
  • Examine Project Planning and Management Tools

Module 2: Impact of Legal and Ethical Factors

  • Examine the Impact of Legal, Organisational, and Ethical Factors on Projects

Module 3: Designing and Managing Projects

  • Create Project Proposals
  • Consider Project Outcome Reporting Methods
  • Specify Data Management in Projects
  • Identify Risk Management Approaches

Module 4: Effective Project Management

  • Evaluate Project Monitoring Methods
  • Apply Problem-Solving and Decision-Making Techniques
  • Outline Project Closure Approaches

Unit 552 - Managing Change

Credit Value: 7

Guided Learning Hours: 19 Hours

Module 1: Understanding Reasons for Change in Organisations

  • Analyse External Factors Influencing Change
  • Analyse Internal Factors Driving Change
  • Evaluate Theoretical Models for Change Management
  • Examine Potential Impact of Change

Module 2: Change Management Approaches

  • Outline Change Rationale
  • Explore Change Sustainment Approaches
  • Analyse Leadership Roles in Change
  • Identify Stakeholder Engagement Reasons

Module 3: Initiating, Planning, and Managing Organisational Change

  • Develop an Organisational Change Plan
  • Develop Communication Strategies for Stakeholder Engagement
  • Recommend Methods to Support Individuals During Change
  • Identify Tools for Change Implementation and Monitoring
  • Recommend Strategies to Overcome Change-Related Risks
  • Analyse Impact Measurement Methods for Change

Unit 553 - Operational Planning

Credit Value: 8

Guided Learning Hours: 22 Hours

Module 1: Principles of Operational Planning

  • Assess Links Between Strategic and Operational Planning
  • Evaluate Operational Planning Approaches

Module 2: Creating Operational Plans

  • Assess Operational Plan Management and Leadership
  • Review Problem-Solving Techniques
  • Assess Ethical Influences on Operational Plans

Module 3: Managing Operational Plan Delivery

  • Create an Operational Plan Aligned with Objectives

Module 4: Monitoring Operational Planning Outcomes

  • Evaluate Progress Monitoring Methods
  • Examine Legal and Organisational Impact on Operational Plans

Unit 554 - Personal and Professional Development

Credit Value: 6

Guided Learning Hours: 16 Hours

Module 1: Understand the Value of Reflective Practice for Personal and Professional Development

  • Analyse Importance of Continuous Development in Achieving Organisational Goals
  • Evaluate Reflective Practice in Development
  • Evaluate Reflective Practice Approaches

Module 2: Applying Reflective Practice

  • Evaluate Performance Using Reflection
  • Reflect on Personal Working Style Impact

Module 3: Creating a Development Plan

  • Analyse Development Needs
  • Examine Development Opportunities
  • Create a Personal Development Plan with Measurable Objectives

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Who Should Attend this CMI Level 5 Diploma in Operational/Departmental Manager Course?

This course is ideal for senior professionals aiming to refine their leadership skills and enhance their strategic impact. It is especially beneficial for:

  • Operational Managers
  • Departmental Managers
  • Team Leaders
  • Project Managers
  • Middle Managers
  • Aspiring Managers

Prerequisites of the CMI Level 5 Diploma in Operational/Departmental Manager Course

There are no formal prerequisites for this CMI Level 5 Diploma Operational Departmental Manager course, making it accessible to a wide range of professionals. However, participants are recommended to have experience in management or supervisory roles to fully benefit from the course.

CMI Level 5 Diploma in Operational/Departmental Manager Course Overview

Operational and departmental management requires a blend of leadership, strategic thinking, and practical management skills. The CMI Level 5 Diploma in Operational/Departmental Manager is designed to equip professionals with the tools they need to manage teams, projects, and processes effectively, ensuring that their departments run smoothly and achieve their objectives.

This comprehensive course covers critical areas such as operational management, leadership, project management, and change management. Participants will gain both practical skills and theoretical knowledge that can be applied immediately within their organisations to drive success.

Delivered by The Knowledge Academy, this diploma course offers delegates practical insights and real-world applications. The course is designed to be engaging and interactive, ensuring that participants leave with a strong grasp of key managerial concepts and actionable strategies to enhance their managerial capabilities.

Course Objectives

  • To understand the principles of effective operational and departmental management
  • To enhance leadership and management skills to lead teams with confidence
  • To develop project management capabilities for successful project delivery
  • To manage people effectively, fostering a productive and engaged workforce
  • To master strategic decision-making processes that address complex challenges
  • To lead your department through organisational change with minimal disruption

Upon completion of this course, delegates will be well-equipped to manage operations and departments effectively, driving their organisations towards operational excellence. The skills gained will provide a competitive edge in the challenging world of middle management.

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What's Included in this CMI Level 5 Diploma in Operational/Departmental Manager Course?

  • CMI Level 5 Diploma in Operational/Departmental Manager Certificate
  • Comprehensive Course Materials
  • Expert-Led Training Sessions
  • Interactive Workshops and Case Studies
  • Digital Delegate Pack with Essential Resources

CMI Level 5 Diploma in Operational and Departmental Manager Assessment Information 

Participants will complete assessments that include case studies, project-based tasks, and practical management challenges. These assessments are designed to evaluate participant understanding and ability to apply course concepts in real-world scenarios. 

Why choose us

Our Virginia Beach venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Virginia Beach has a population of around 450,000 inhabitants. The city is located within the state of Virginia, its boarders the south-eastern side of the Atlantic Ocean. Virginia Beach Is the largest city by size and the most populated in the state. It has been ranked at the 39th most populated city in the United States. The city has around 200,000 employed residents and 9,000 unemployed. 67% of the cities ethnicity is white or Caucasian.The over 25 population of the Virginia Beach has around 90% having high school diploma or equivalent which is higher than the national average. The city is home to one of the state’s largest schooling systems, Virginia Beach City Public Schools. There are around 69,000 students that the public system educates, there are 58 elementary schools, 14 middle schools, 12 high schools.Virginia Beach is home to Landstown High School which has an enrolment of around 2,000 pupils. It is a public school offering engineering technology, information technology and entrepreneurship technology. Princess Anne High School is the oldest high school within the Virginia Beach public school system. The school has an enrolment of around 1,800 students.Regent University is one of the cities university with around 6,000 enrolled students, it is a private Christian research university and offers bachelors, masters and doctoral degrees. 

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Address

Hampton Inn Norfolk
5793 Greenwich Rd.
Virginia Beach
VA
23462

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 5 Diploma In Operational And Departmental Manager in Virginia Beach. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 5 Diploma In Operational And Departmental Manager in Virginia Beach, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CMI Level 5 Diploma In Operational And Departmental Manager in Virginia Beach FAQs

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [ ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for CMI Level 5 Diploma in Operational Departmental Manager certification in Virginia Beach starts from $10995
The Knowledge Academy is the Leading global training provider for CMI Level 5 Diploma in Operational Departmental Manager.
Please see our CMI Level 5 courses available in Virginia Beach
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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