Course information

Interpersonal Skills Training Course Outline

Module 1: Fundamentals

  • Communication
  • How People Communicate?
  • Process of Communication
  • What Does It Mean to be Assertive?
  • When to be Assertive?
  • Being Assertive in the Workplace

Module 2: How to Influence Others?

  • Give Them What They Want
  • Make Others Feel Important
  • Connect with Emotions
  • Empower Them
  • Respect Other People’s Opinion
  • Be a Leader, Not a Boss
  • Show Sympathy

Module 3: Understand Being More Sensitive to Feelings

  • Fundamentals of Emotional Intelligence
  • Applications of Emotional Intelligence
  • Emotional Strategies

Module 4: Selling Ideas and Products

  • Gather Information
  • Prepare a Professional Presentation
  • Pinpoint Your Targets
  • Qualify Your Targets
  • Make the Sale

Module 5: Relationship Between Boss-Subordinate

  • Introduction
  • Develop Positive Influence in People Without Authority

Module 6: Assessing and Motivating Others

  • Introduction
  • Behavioural Approach
  • Herzberg’s Motivating Factors
  • Summary of Theories
  • Tips for Motivation

Module 7: Handling Stress and Mental and Physical Health

  • Stress
  • Types of Stress
  • Causes of Stress
  • Ways of Handling Stress
  • Indicators of Mental Health

 

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Who should attend this Interpersonal Skills Training Course?

Our Interpersonal Skills Training Course in Sacramento is designed to equip delegates with the skills and knowledge necessary to communicate effectively and build strong interpersonal relationships in various personal and professional settings. This training course can be beneficial to the professionals, including:

  • Business Professionals
  • Team Leaders and Managers
  • Customer Service Representatives
  • Sales and Marketing Professionals
  • Project Managers
  • Educators and Trainers
  • Human Resource Personnel

Prerequisites of the Interpersonal Skills Training Course

There are no formal prerequisites for this Interpersonal Skills Training Course.

Interpersonal Skills Training Course Overview

Effective communication and Interpersonal Skills in Sacramento are more crucial than ever. These skills are fundamental in fostering productive relationships and ensuring successful interactions in both personal and professional contexts. They play a key role in enhancing teamwork, resolving conflicts, and improving overall organizational efficiency.

Professionals across all sectors in Sacramento, especially those in customer-facing roles or team leadership positions, should aim to master these skills. Individuals in Call Centre Management Training particularly benefit from honing these abilities, as they are essential for managing teams, understanding customer needs, and ensuring high-quality service delivery.

The Knowledge Academy's 1-day training course on Interpersonal Skills in Sacramento is designed to empower delegates with the essential tools and techniques for effective communication. This course will help delegates understand different communication styles, improve their listening and feedback skills, and develop a greater ability to navigate complex interpersonal dynamics.

Course Objectives

  • To master effective verbal and non-verbal communication techniques
  • To enhance active listening skills for better understanding
  • To develop assertiveness and confidence in communication
  • To navigate and resolve conflicts professionally
  • To build and maintain strong interpersonal relationships
  • To adapt communication strategies for various situations and audiences
  • To excel in digital communication, including email and virtual meetings
  • To apply learned skills to excel in personal and professional life

By attending this training course in Sacramento, delegates will understand the benefits of Interpersonal Skills, which they can implement in their personal or professional life. They will be able to improve their effective communication, increases engagement, and creates a better relationship with other employees in your organization.

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What’s included in this Interpersonal Skills Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Interpersonal Skills Certificate
  • Digital Delegate Pack

Why choose us

Our Sacramento venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Sacramento is situated near central valley at the joining of the Sacramento River and the American River, as well as it being the capital city of California it is also the sixth largest city within California and is home to around 485,199 people within 2014. Sacramento also has a metropolitan population of an estimated 2,414, 783 in 2010 therefore ranking it in third place as the largest metropolitan population within California. Sacramento is also the seat to the government of Sacramento County, and America’s most diverse city as of Harvard University civil rights project in 2002. There are a number of different types of schools, which are public, private or independent, the independent schools within Sacramento include the Waldorf School and the Sacramento Country Day School which was run by the California Association of Independent Schools as opposed to being one of the Roman Catholic Independent schools. The Public schools include Natomas Unified School District, Twin Rivers Unified School District, Sacramento City Unified School District and Elk Grove Unified School District. Some of the Universities within the city include Sacramento State (California State University, Sacramento) and University of California. Sacramento State University plays a big part in the education of students, as of 2004 they enrolled roughly 22,555 undergraduates within the eight colleges it operates. There is also a few universities with campuses in Sacramento which include the McGeroge School of law – University of Pacific, National University, Western Seminary and the University of San Francisco. All of the Universities offer students different types of courses and degrees some of which include graduate, undergraduate, bachelors, masters and doctoral degrees. Subjects can also differ depending on the institution with regards to public health sciences, administration, project management, business, sciences, law, counselling, education, mathematics, engineering, arts, sports and many more. Sacramento also consists of different schools which practise religion, these being an Islamic school the Masjid Annur, Christian schools such as the Sacramento Adventist Academy and the Capital Christian School as well as a Jewish school which is the Shalom School.

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Address

Sacremento, California

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Interpersonal Skills Training Course in Sacramento. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Interpersonal Skills Training Course in Sacramento, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Interpersonal Skills Training Course in Sacramento FAQs

Interpersonal Skills refer to the ability to communicate, collaborate, and interact effectively with others, encompassing verbal and non-verbal communication, empathy, and conflict resolution.
Effective communication fosters understanding, builds strong relationships, resolves conflicts, and enhances collaboration, ultimately leading to increased productivity and a positive work environment.
Motivating others can be achieved through recognition, goal setting, providing opportunities for growth, fostering a positive work culture, and offering constructive feedback.
This Interpersonal Skills Certification Course provides practical insights and strategies for enhancing interpersonal skills, leading to improved communication, teamwork, and conflict resolution in both personal and professional settings.
There are no formal prerequisites to attend this course.
In this Interpersonal Skills Certification Course, delegates will have a 1-day training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The duration of this course is 1 day.
Yes, upon successful completion of the course, participants will receive a certification, validating their proficiency in interpersonal skills and enhancing their professional credentials.
Completing this course opens doors to various career opportunities, including roles in Management, Leadership, Customer Service, and Team Collaboration, across a wide range of industries.
The training fees for Interpersonal Skills Training Coursein Sacramento starts from $1295
The Knowledge Academy is the Leading global training provider for Interpersonal Skills Training Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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