Course information

Interpersonal Skills Training Course Outline

Module 1: Fundamentals

  • Communication
  • How People Communicate?
  • Process of Communication
  • What Does It Mean to be Assertive?
  • When to be Assertive?
  • Being Assertive in the Workplace

Module 2: How to Influence Others?

  • Give Them What They Want
  • Make Others Feel Important
  • Connect with Emotions
  • Empower Them
  • Respect Other People’s Opinion
  • Be a Leader, Not a Boss
  • Show Sympathy

Module 3: Understand Being More Sensitive to Feelings

  • Fundamentals of Emotional Intelligence
  • Applications of Emotional Intelligence
  • Emotional Strategies

Module 4: Selling Ideas and Products

  • Gather Information
  • Prepare a Professional Presentation
  • Pinpoint Your Targets
  • Qualify Your Targets
  • Make the Sale

Module 5: Relationship Between Boss-Subordinate

  • Introduction
  • Develop Positive Influence in People Without Authority

Module 6: Assessing and Motivating Others

  • Introduction
  • Behavioural Approach
  • Herzberg’s Motivating Factors
  • Summary of Theories
  • Tips for Motivation

Module 7: Handling Stress and Mental and Physical Health

  • Stress
  • Types of Stress
  • Causes of Stress
  • Ways of Handling Stress
  • Indicators of Mental Health

 

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Who should attend this Interpersonal Skills Training Course?

Our Interpersonal Skills Training Course in Virginia Beach is designed to equip delegates with the skills and knowledge necessary to communicate effectively and build strong interpersonal relationships in various personal and professional settings. This training course can be beneficial to the professionals, including:

  • Business Professionals
  • Team Leaders and Managers
  • Customer Service Representatives
  • Sales and Marketing Professionals
  • Project Managers
  • Educators and Trainers
  • Human Resource Personnel

Prerequisites of the Interpersonal Skills Training Course

There are no formal prerequisites for this Interpersonal Skills Training Course.

Interpersonal Skills Training Course Overview

Effective communication and Interpersonal Skills in Virginia Beach are more crucial than ever. These skills are fundamental in fostering productive relationships and ensuring successful interactions in both personal and professional contexts. They play a key role in enhancing teamwork, resolving conflicts, and improving overall organizational efficiency.

Professionals across all sectors in Virginia Beach, especially those in customer-facing roles or team leadership positions, should aim to master these skills. Individuals in Call Centre Management Training particularly benefit from honing these abilities, as they are essential for managing teams, understanding customer needs, and ensuring high-quality service delivery.

The Knowledge Academy's 1-day training course on Interpersonal Skills in Virginia Beach is designed to empower delegates with the essential tools and techniques for effective communication. This course will help delegates understand different communication styles, improve their listening and feedback skills, and develop a greater ability to navigate complex interpersonal dynamics.

Course Objectives

  • To master effective verbal and non-verbal communication techniques
  • To enhance active listening skills for better understanding
  • To develop assertiveness and confidence in communication
  • To navigate and resolve conflicts professionally
  • To build and maintain strong interpersonal relationships
  • To adapt communication strategies for various situations and audiences
  • To excel in digital communication, including email and virtual meetings
  • To apply learned skills to excel in personal and professional life

By attending this training course in Virginia Beach, delegates will understand the benefits of Interpersonal Skills, which they can implement in their personal or professional life. They will be able to improve their effective communication, increases engagement, and creates a better relationship with other employees in your organization.

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What’s included in this Interpersonal Skills Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Interpersonal Skills Certificate
  • Digital Delegate Pack

Why choose us

Our Virginia Beach venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Virginia Beach has a population of around 450,000 inhabitants. The city is located within the state of Virginia, its boarders the south-eastern side of the Atlantic Ocean. Virginia Beach Is the largest city by size and the most populated in the state. It has been ranked at the 39th most populated city in the United States. The city has around 200,000 employed residents and 9,000 unemployed. 67% of the cities ethnicity is white or Caucasian.The over 25 population of the Virginia Beach has around 90% having high school diploma or equivalent which is higher than the national average. The city is home to one of the state’s largest schooling systems, Virginia Beach City Public Schools. There are around 69,000 students that the public system educates, there are 58 elementary schools, 14 middle schools, 12 high schools.Virginia Beach is home to Landstown High School which has an enrolment of around 2,000 pupils. It is a public school offering engineering technology, information technology and entrepreneurship technology. Princess Anne High School is the oldest high school within the Virginia Beach public school system. The school has an enrolment of around 1,800 students.Regent University is one of the cities university with around 6,000 enrolled students, it is a private Christian research university and offers bachelors, masters and doctoral degrees. 

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Address

Hampton Inn Norfolk
5793 Greenwich Rd.
Virginia Beach
VA
23462

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Interpersonal Skills Training Course in Virginia Beach. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Interpersonal Skills Training Course in Virginia Beach, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Interpersonal Skills Training Course in Virginia Beach FAQs

Interpersonal Skills refer to the ability to communicate, collaborate, and interact effectively with others, encompassing verbal and non-verbal communication, empathy, and conflict resolution.
Effective communication fosters understanding, builds strong relationships, resolves conflicts, and enhances collaboration, ultimately leading to increased productivity and a positive work environment.
Motivating others can be achieved through recognition, goal setting, providing opportunities for growth, fostering a positive work culture, and offering constructive feedback.
This Interpersonal Skills Certification Course provides practical insights and strategies for enhancing interpersonal skills, leading to improved communication, teamwork, and conflict resolution in both personal and professional settings.
There are no formal prerequisites to attend this course.
In this Interpersonal Skills Certification Course, delegates will have a 1-day training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The duration of this course is 1 day.
Yes, upon successful completion of the course, participants will receive a certification, validating their proficiency in interpersonal skills and enhancing their professional credentials.
Completing this course opens doors to various career opportunities, including roles in Management, Leadership, Customer Service, and Team Collaboration, across a wide range of industries.
The training fees for Interpersonal Skills Training Coursein Virginia Beach starts from $1295
The Knowledge Academy is the Leading global training provider for Interpersonal Skills Training Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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