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Conflict Resolution and Negotiation for Change Training Course Outline
Module 1: Introduction to Negotiation
- What is Negotiation?
- Stages of Negotiation
- Informal Negotiation
- Steps of Negotiation Process
- Common Negotiation Mistakes and Avoid Them
Module 2: Overview of Negotiation
- Third-Party Negotiations
- Ethical and Cross-Cultural
- Negotiating Tips
Module 3: Conflict Management
- What is Conflict Management?
- Levels of Conflict
- Reasons
- Role of a Conflict
Module 4: Negotiation Strategies for Conflict
- Importance of Negotiating Training, Skills, and Knowledge
- Steps to Negotiate the Most Difficult Conversations
Who should attend this Conflict Resolution and Negotiation for Change Training Course?
The Conflict Resolution and Negotiation for Change Training Course in Albany, NY is designed for individuals who want to develop skills in effectively managing conflicts, facilitating negotiations, and driving positive change within various contexts. This training course can be beneficial for the professionals, including:
- Human Resources Professionals
- Mediators and Facilitators
- Diplomats and International Relations Specialists:
- Legal Professionals
- Social Services Professionals
- Healthcare Professionals
- Emergency Responders
Prerequisites of the Conflict Resolution and Negotiation for Change Training Course
There are no formal prerequisites for this Conflict Resolution and Negotiation for Change Training Course.
Conflict Resolution and Negotiation for Change Training Course Overview
Conflict Resolution and Negotiation for Change Training in Albany, NY is essential in today’s dynamic workplace environment. It addresses the challenges of resolving disagreements constructively and harnessing the potential of negotiation to facilitate positive change. This training is crucial for maintaining harmonious interactions and fostering collaborative solutions in various professional settings.
Understanding the intricacies of conflict resolution and negotiation is vital for managers, team leaders, HR professionals, and anyone involved in organizational development and change management. Mastering these skills in Albany, NY is key to effectively navigating interpersonal disputes, enhancing teamwork, and driving organizational change.
The Knowledge Academy’s 1-day Conflict Resolution and Negotiation for Change Training in Albany, NY a comprehensive overview of the principles and practices essential for resolving conflicts and negotiating effectively. Delegates will learn through practical examples and real-world scenarios, enabling them to apply these skills directly in their professional environments.
Course Objectives
- To understand the fundamentals of conflict theory and its impact on individuals and organizations
- To develop effective communication skills to de-escalate conflicts and foster collaboration
- To master negotiation techniques to achieve win-win outcomes in complex situations
- To identify personal and organizational biases that can hinder conflict resolution and change efforts
- To apply mediation strategies to facilitate peaceful resolutions in diverse contexts
- To create action plans for implementing conflict resolution and change initiatives in their workplaces
- To cultivate empathy and emotional intelligence to navigate conflicts with sensitivity
- To build a toolkit of conflict resolution resources and strategies for ongoing use
At the end of this training course in Albany, NY, delegates will learn about the steps of the negotiation process to persuade the other person to agree with their point. Delegates will be able to gain insights into common negotiation mistakes and steps to avoid them. Our highly expert trainer with abundant knowledge will guide you to effectively moderate and resolve workplace disagreements to create a positive workplace environment.
What’s included in this Conflict Resolution and Negotiation for Change Training Course?
- World-Class Training Sessions from Experienced Instructors
- Conflict Resolution and Negotiation for Change Training Certificate
- Digital Delegate Pack
Why choose us
Our Albany, NY venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
he made it very and easy to understand
Mark Pye
Communication Skills Training | Conflict Resolution And Negotiation For Change Training in Albany, NY FAQs
Conflict resolution is the informal or formal procedure used by two or more parties to reach a peaceful conclusion to an issue.
In this Conflict Resolution and Negotiation for Change training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to gain in-depth knowledge to handle conflict resolution and negotiation in organisations.
Whether you work for a small or large firm, understanding how to negotiate amid organisational change is critical. Negotiation is simple conversing with your colleagues or staff to reach an agreement.
Assertive (aggressive), accommodator (relationship-oriented) and analyst (conflict avoidant) are the three types of negotiation.
This course is [ 1 ] day(s)
Attending this Conflict Resolution and Negotiation for Change training course, delegates will learn about the third party negotiation, informal negotiation, levels of conflict, various steps to negotiate the difficult customers, role of a conflict, levels of conflicts, ethical and cross culture, and many other related topics.
The training fees for Conflict Resolution and Negotiation for Change Trainingin Albany, NY starts from $1295
The Knowledge Academy is the Leading global training provider for Conflict Resolution and Negotiation for Change Training.
Please see our Communication Skills Course courses available in Albany, NY
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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