Employee Engagement Training

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Diversity Training Course Outline

Module 1: Introduction

  • Diversity in the Workplace
  • Importance of Managing Diversity in Business
  • Challenges of Managing Diversity
  • Factors that Effect Diversity
  • How to Manage Diversity in the Workplace?
  • Tips to Manage Workplace Diversity

Module 2: Drivers and Benefits for Diversity and Inclusion

  • Introduction
  • Steps to Develop Genuine Diversity
  • Benefits of Diversity and Inclusion

Module 3: Understanding Unfairness - Stereotyping and What Drives it

  • Understand Stereotyping
  • How Does Stereotyping Affect Workplace Environment?
  • Stereotyping in Workplace
  • Effects of Stereotyping on Individuals      
  • Building a Diverse Workforce

Module 4: Legal Stuff - The Equality Act 2010

  • Equality Act 2010
  • Protected Characteristics
  • Types of Discrimination

Module 5: Communicating for Diversity and Inclusion-Assertive Challenge and Opening Up the Conversation

  • Designing Diversity and Inclusion Strategy
  • Where Does Internal Communication Have a Role?
  • Factors When Emerging Diversity and Inclusion Communication Strategy
  • Elements While Developing Diversity and Inclusion Communications Program

Module 6: Personal Action Planning

  • Introduction to Personal Action Planning
  • Purpose of Workplace Diversity Policy and Action
  • Planning the Next Key Steps
  • Building a Diversity Plan
  • Building Support

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Who should attend this Diversity Training?

Diversity Training Course in the United States is designed for a wide range of individuals who aim to foster an inclusive and diverse workplace environment. It can help to create a more inclusive and respectful workplace, where everyone feels valued and respected. The following professionals can benefit from attending this course:

  • HR Professionals
  • Managers and Supervisors
  • Team Leaders
  • Diversity and Inclusion Officers
  • Workplace Equality Committee Members
  • Entrepreneurs
  • Legal and Compliance Professionals

Prerequisites of the Diversity Training

There are no formal prerequisites for the Diversity Training Course. However, a basic understanding of diversity and inclusion concepts will be beneficial.

Diversity Training Course Overview

Diversity Training in the United States is a crucial topic in today's workplace, emphasizing the importance of recognizing and valuing individual differences. Workplace diversity, encompassing factors like race, age, gender, and more, contributes to a positive and inclusive work environment. It fosters a sense of acceptance, comfort, and value among employees, ultimately leading to increased productivity and job satisfaction.

Embracing diversity and inclusion is not only a moral imperative but also a strategic advantage. Professionals aiming to master Diversity Training in the United States can effectively manage and lead diverse teams, fostering a culture of acceptance and inclusivity, resulting in improved business performance and employee satisfaction.

The 1-day Diversity Training Course in the United States offered by The Knowledge Academy equips delegates with the knowledge and skills to apply diversity in the workplace. Delegates will gain a comprehensive understanding of diversity, enabling them to manage diversity effectively. This training covers various essential concepts, including the importance of diversity in business, factors affecting diversity, and the benefits of diversity and inclusion.

Course Objectives:

  • To develop a comprehensive understanding of diversity in the workplace, encompassing various aspects such as race, age, gender, religion, and socio-economic status
  • To gain insights into the importance of managing diversity in business, including its impact on employee satisfaction, productivity, and organizational performance
  • To learn how to implement diversity and inclusion strategies effectively, fostering a workplace culture that values and respects individual differences
  • To explore the factors that affect diversity within an organization, including demographic changes and market dynamics
  • To understand the consequences of stereotyping on individuals and the organization and to learn strategies to mitigate these effects

By attending this course in the United States, delegates will discover the numerous benefits of diversity in the workplace and understand its impact on their business. They will be equipped to implement diversity and inclusion strategies in their organizations, fostering an environment where all employees feel valued and contributing positively to their professional journey and organizational success. Delegates can pursue more of The Knowledge Academy’s courses to expand their skillset.

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What’s included in this Diversity Training?     

  • World-Class Training Sessions from Experienced Instructors       
  • Diversity Certificate     
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Business Ethics Training Course Outline

Module 1: Introduction to Business Ethics

  • What is Business Ethics?
  • Features of Business Ethics
  • Principles of Business Ethics

Module 2: Changing Business Landscape

  • Size Matters
  • Digital World
  • Global Financial Crisis Legacy
  • Organizational Cultural Risk
  • Limitations of Compliance
  • Business Ethics Basis of Business Strength

Module 3: Business Ethics and Customer Stakeholder

  • Keeping Customers on Top
  • Customer Loyalty and Business Ethics
  • Ethical Customer Stakeholder Relationships
  • Consumer Protection and Legal Aspects
  • Misidentification
  • Business Stakeholder Relationships

Module 4: Ethical Issues in Marketing

  • Emerging Ethical Problems in Market Research
  • Grouping the Market Audience
  • Ethics in Advertising and Promotion
  • Delivery Channels
  • Deceptive Marketing Policies and Ethics
  • Pricing Ethics

Module 5: Ethics in Workplace

  • Obligations to the Firm
  • Loyalty to the Company
  • Conflicts of Interest
  • Abuse of Official Position
  • Gifts and Entertainment

Module 6: Environmental Challenges

  • Ethics, Economics, and Politics
  • Workplace-Safety Issues
  • Legal Liability
  • Image Problems

Module 7: Workplace Violence

  • Risk Prone Areas
  • Preventive Measures
  • Types of Aggressive Behaviors
  • Warning Signs

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Who should attend this Business Ethics Training Course?

The Business Ethics Training Course in the United States is designed for professionals across various industries who aim to understand and uphold ethical standards in their organizations and decision-making processes. This course can be beneficial for a wide range of professionals, including:

  • Business Executives
  • Business Managers
  • Entrepreneurs
  • Small Business Owners
  • Human Resources Professionals
  • Legal and Compliance Officers
  • Financial Professionals

Prerequisites of the Business Ethics Training Course

There are no formal prerequisites to attend the Business Ethics Training Course.

Business Ethics Training Course Overview

This Business Ethics Course in the United States is where we delve into the crucial intersection of ethical decision-making and business practices. In today's dynamic corporate landscape, the significance of ethical conduct cannot be overstated. This course provides a comprehensive exploration of the ethical considerations that underpin successful and responsible business operations, addressing contemporary challenges and fostering a culture of integrity.

Proficiency in this Business Ethics Course in the United States is paramount for professionals across industries. As businesses operate in increasingly complex environments, ethical competence ensures sustainable growth, trust, and reputation. Leaders must master business ethics to make moral decisions, manage risks, and enhance organizational integrity. This course caters to a broad spectrum of professionals committed to navigating the ethical dimensions of contemporary business challenges.

This intensive 1-day training in the United States empowers delegates with practical insights and skills for ethical decision-making. Through interactive sessions, case studies, and real-world scenarios, participants will gain a nuanced understanding of ethical dilemmas and strategies to address them effectively. This immersive experience ensures that delegates not only comprehend theoretical concepts but also develop the practical understanding required to confidently navigate the complex landscape of Business Ethics.

Course Objectives:

  • To understand the theoretical foundations of Business Ethics
  • To identify and analyze real-world ethical dilemmas within business contexts
  • To develop practical strategies for ethical decision-making and problem-solving
  • To cultivate a culture of ethical awareness and responsibility within organizational settings
  • To explore the role of leadership in promoting ethical behavior and corporate social responsibility
  • To assess the impact of business decisions on various stakeholders and society at large
  • To integrate ethical considerations into strategic planning and corporate governance

After completing this Business Ethics Course in the United States, delegates will receive a certification acknowledging their commitment to ethical leadership and decision-making. This Business Ethics Certification validates their understanding of the subject and serves as a testament to their dedication to fostering an ethical business environment.

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What’s included in this Business Ethics Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Ethics Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Ethics in Workplace Training Course Outline

Module 1: Definition and Characteristics of Workplace Ethics

  • Introduction to Ethics
  • Ethics and Human Resource Management
  • Importance of Ethics in the Workplace
  • Professional Codes of Ethics
  • Features and Components of Workplace Ethics
  • How to Avoid Ethical Dilemmas?
  • Benefits of Managing Ethics in the Workplace

Module 2: Creating and Sustaining an Ethical Workplace

  • Values Drive Behavior
  • Measures to Encourage Ethical Behavior in Organizations
  • Behavioral Standards and Codes of Conduct
  • Ethical Behavior Formula

Module 3: Proactive Approach to Addressing Unethical Behavior

  • Steps to Proactively Address the Unethical Behavior at Work

Module 4: Reinforcing Ethical Behavior at Work

  • Reinforce Ethical Behavior at Work
  • Speaking about Ethical Violations

Module 5: Business Ethics and Corporate Governance

  • Introduction to Business Ethics and Corporate Governance
  • Business Ethics in Global Economy

Module 6: Ethics and HR Decisions

  • Ethical Decision-Making in Hiring Processes
  • Ethical Principles of Recruiting
  • Ethics of Recruiting and Selecting
  • Ethical Issues while Terminating Employees

Module 7: Workplace Privacy and Ethics

  • Importance of Workplace Privacy
  • Employees Right at Workplace

Module 8: Teamwork and Workplace Ethics

  • Introduction to Teamwork
  • Benefits of Teamwork
  • Obstacles to Teamwork
  • Making Team Meetings More Effective
  • ASME Code of Ethics
  • Society Policy Conflicts of Interest

Module 9: Managing Change in Workplace through Ethics

  • What is Change Management?
  • Evolution of Change Management
  • Structural Approach
  • Challenges of Change Management
  • Association of Change Management Professionals (ACMP)
  • ACMP Ethical Standards

Module 10: Ethics, Discrimination and Harassment

  • Identifying Preventing Harassment at Workplace
  • Define Unlawful Harassment
  • Constitutes of Sexual Harassment
  • Handling and Preventing Harassment
  • Procedure for Harassment Complaints

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Who should attend this Ethics in Workplace Training Course?

The Workplace Ethics Training Course in the United States is intended for professionals seeking to enhance their understanding of ethical conduct and principles within a professional setting. This course will benefit the following professionals:

  • Managers and Supervisors
  • Human Resources Professionals
  • Compliance Officers
  • Ethics Officers
  • Team Leaders
  • Legal Professionals
  • Corporate Trainers

Prerequisites of the Ethics in Workplace Training Course

There are no formal prerequisites to attend the Workplace Ethics Training Course.

Ethics in Workplace Training Course Overview

Workplace Ethics is a critical aspect of HR Courses in the United States, focusing on the moral guidelines that shape a positive and safe work environment. Its main objective is to foster a positive atmosphere for employees and organizations alike. Understanding and implementing workplace ethics is crucial for creating an environment where individuals can thrive personally and professionally.

Proficiency in Workplace Ethics is indispensable for professionals in the United States across various roles, especially those in HR, management, and anyone aspiring to excel in their careers. The importance of ethics extends beyond individual growth; it plays a pivotal role in fostering a positive organizational culture and reputation. HR professionals, in particular, should prioritize mastering this subject to ensure ethical behavior, navigate complex ethical dilemmas, and effectively cultivate a workplace environment founded on ethical principles.

The 1-day Workplace Ethics Training in the United States equips delegates with essential knowledge about workplace ethics, its features, and components. Delegates will learn to uphold a professional code of ethics, address ethical violations, understand the dynamics of teamwork, and grasp the concepts of workplace privacy and rights. With guidance from our experienced trainer, this Workplace Ethics Training ensures a comprehensive understanding of ethical behavior in organizations and how values influence behavior.

Course Objectives:

  • To understand the fundamental significance of ethics in the workplace and its role in creating a positive and safe work environment
  • To grasp the key features and components of workplace ethics, enabling professionals to apply ethical principles effectively
  • To familiarize delegates with the professional code of ethics and equip them to address ethical violations within the workplace
  • To enhance awareness of the dynamics of teamwork, emphasizing the benefits and challenges it presents in the context of ethical behavior
  • To educate delegates about the importance of workplace privacy and employee rights while maintaining ethical standards

Upon completion of this Workplace Ethics Training in the United States, delegates will gain a deep understanding of workplace ethics and its practical applications, enabling them to create and maintain a positive and ethical work environment. This knowledge will empower delegates to make informed ethical decisions, enhance their careers, and contribute positively to their organizations' reputations and cultures.

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What’s included in this Ethics in Workplace Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Workplace Ethics Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Personal Ethics Training Course Outline

Module 1: Overview to Personal Ethics

  • Introduction to Personal Ethics
  • Importance of Personal Ethics
  • Benefits of Personal Ethics
  • Principles of Personal Ethics
  • Difference Between Personal Ethics and Professional Ethics

Module 2: Morality, Challenges, and Virtues in Personal Ethics

  • Personal Ethics as:
  • Moral Commitment
  • Challenge to Universalization Principle
  • Exercising Virtues

Module 3: Personal Ethics in Workplace

  • Personal Ethics Regarding Workplace
  • Why are Personal Ethics Significant in Workplace?
  • Examples of Personal Ethics
  • Identification of Personal Ethics

Module 4: Introduction to Personal Ethics Statement

  • What is Personal Ethics Statement?
  • Benefits of Having a Personal Ethics Statement
  • How to Write a Personal Ethics Statement?

Module 5: Code of Ethics

  • Code of Ethics for
  • ACA and NAADAC
  • Sociologists
  • Ethical and Moral Principles in Counselling
  • How to Solve Ethical Dilemmas in the Accounting Profession?

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Who should attend this Personal Ethics Training Course?

The Personal Ethics Training in the United States is designed for individuals who want to cultivate a strong sense of Personal Ethics and values in their personal and professional lives. This course will benefit the following professionals:

  • Professionals in Leadership Roles
  • Business Owners
  • Managers and Supervisors
  • Educators
  • Healthcare Practitioners
  • Legal Professionals
  • Public Servants
  • Nonprofit Leaders

Prerequisites of the Personal Ethics Training Course

There are no formal prerequisites to attend the Personal Ethics Training Course.

Personal Ethics Training Course Overview

In today's complex professional landscape, Personal Ethics stands as a cornerstone of individual behavior and decision-making. This course in the United States delves into the foundational principles of Personal Ethics, shedding light on its role in guiding one's actions and choices in various professional scenarios.

Having a strong set of Personal Ethics is paramount for professionals across all sectors, from business leaders to entry-level employees. Mastery in this area in the United States ensures decisions align with moral and ethical standards, fostering trust, credibility, and integrity. It's particularly vital for those in decision-making roles, where ethical dilemmas frequently arise.

This 1-day Human Resource Training Course in the United States offers delegates a comprehensive insight into the realm of Personal Ethics. Through real-life examples, interactive discussions, and practical exercises, delegates will emerge with a clearer understanding of their ethical stance and the tools to navigate ethically challenging situations with confidence and clarity.

Course Objectives:

  • To impart a foundational understanding of the principles underpinning Personal Ethics
  • To equip delegates with tools to navigate ethical dilemmas in professional settings
  • To foster self-awareness and reflection on one's ethical values and beliefs
  • To encourage the application of ethical reasoning in daily personal and professional decisions
  • To facilitate discussions on real-world ethical challenges, promoting shared learning and insights

Upon completion of this Personal Ethics Training Course in the United States, delegates will gain invaluable insights into the fundamental principles of Personal Ethics and its critical role in guiding ethical behavior in the complex professional landscape of today. Delegates can also pursue more of The Knowledge Academy’s HR Courses to expand their skillset.

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What’s included in this Personal Ethics Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Personal Ethics Training Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Team and Management Ethics Training Course Outline

Module 1: Introduction to Ethics

  • Introduction to Ethics
  • Brief History of Ethics
  • Key Concepts of Ethics
  • Code of Ethics
  • Professional Ethics

Module 2: Team Values and Ethics

  • Team Values
  • Develop Shared Values
  • Implementing Ethics and Values
  • Ethical Issues
  • Develop Strong Work Ethics

Module 3: Management Ethics

  • Introduction
  • What is Ethical Management?
  • Necessity of Ethical Management
  • Ethical Activities
  • Types of Management Ethics

Module 4: Ethical Theories in an Organizational Setting

  • Egoism
  • Utilitarianism
  • Human Rights and Kantian Ethics
  • Social Contract Theories
  • Virtue Ethics and Moral Community
  • Reputation, Integrity, and Politics

Module 5: Functional Perspectives and Cases

  • Management of People
  • Introduction to Marketing Ethics
  • Moral Distance – Selling of Financial Products
  • Ethics and Operations Management
  • Environmental Management and Intellectual Property Claims
  • Ethics, Accountancy, and Corporate Governance

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Who should attend this Team and Management Ethics Training Course?

The Team and Management Ethics Training Course in the United States is designed for individuals who are responsible for leading teams and managing others within an organization. This course will benefit the following professionals:

  • Managers and Supervisors
  • Team Leaders
  • Department Heads
  • Project Managers
  • Executives and Directors
  • HR Professionals
  • Organizational Leaders

Prerequisites of the Team and Management Ethics Training Course

There are no formal prerequisites to attend the Team and Management Ethics Training Course.

Team and Management Ethics Training Course Overview

Team and Management Ethics Training Course in the United States delves into the fundamental principles that underpin ethical behavior, ensuring that individuals and groups uphold the highest standards of conduct in their professional roles.

Proficiency in ethical conduct is imperative, not just for the reputation of the organization, but also for the trust and commitment of its stakeholders. Professionals in the United States in leadership roles, team leads, and managers, in particular, should aim to master this domain. Their decisions and actions set the tone for the entire organization, influencing not just team dynamics but also broader organizational culture.

This 1-day Human Resource Training in the United States has been meticulously designed to empower delegates with the knowledge and tools necessary to instil and champion ethical practices within their teams. Through real-world case studies, interactive discussions, and expert-led sessions, participants will be better equipped to navigate complex ethical dilemmas and inspire those around them towards ethical excellence.

Course Objectives:

  • To understand the fundamentals of human behavior and ethics within team dynamics and managerial decisions
  • To equip professionals with tools to address and resolve complex ethical dilemmas in the workplace
  • To delve into specific areas like marketing ethics and challenges in operations management
  • To familiarize delegates with established ethical theories tailored for organizational contexts
  • To enhance decision-making skills, ensuring actions align with the company's ethical standards and values

Upon completion of the Team and Management Ethics Training in the United States, delegates will acquire a profound understanding of the foundational principles governing ethical behavior, enabling them to uphold the highest standards of conduct in their professional roles. This proficiency in ethics is invaluable, not only for enhancing their organization's reputation but also for fostering trust and commitment among stakeholders. Delegates can pursue more of The Knowledge Academy’s courses to expand their skillset.

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What’s included in this Team and Management Ethics Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Team and Management Ethics Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Effective Employee Engagement Training Course Outline

Module 1: Introduction to Employee Engagement

  • What is Employee Engagement?
  • Levels of Employee Engagement
  • Why is Employee Engagement Important?
  • Benefits of Employee Engagement
  • How to Improve Employee Engagement?
  • What are the Drivers of Employee Engagement?
  • How is Employee Engagement Measured?
  • How to Create an Employee Engagement Action Plan?
  • Employee Engagement Tools

Module 2: Employee Engagement Models

  • What is an Employee Engagement Model?
  • Why Do We Need Employee Engagement Models?
  • What are the Employee Engagement Theories and Models?

Module 3: Employee Engagement Strategy

  • What is an Employee Engagement Strategy?
  • Why is an Employee Engagement Strategy Important?
  • Types of Employee Engagement Strategy
  • What Impacts Employee Engagement?
  • How to Implement Employee Engagement Strategies?
  • Employee Engagement Best Practices

Module 4: Leadership Strategies

  • Ways to Build Leadership Strategies
  • How to Develop Leadership Skills in Employees?
  • Leadership Skills Development
  • Identifying Leadership Development Goals

Module 5: Employee Engagement Initiatives

  • What are Employee Engagement Initiatives?
  • What is in the Employee Engagement Checklist?
  • Benefits of Employee Engagement Initiatives
  • Employee Engagement Initiatives Ideas
  • How to Make the Most of Employee Engagement Initiatives?

Module 6: Transparency at Work

  • What is Workplace Transparency?
  • Why is Transparency in the Workplace Important?
  • What are the Benefits of Workplace Transparency?
  • Ways to Create Transparency at Work
  • Role of Technology in Driving Workplace Transparency

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Who should attend this Effective Employee Engagement Training Course?

Effective Employee Engagement Course is designed to equip professionals with the skills and strategies to create a motivated, committed, and high-performing workforce. Below are some professionals who can benefit from this training:

  • Human Resources Managers
  • Managers and Team Leaders
  • Employee Relations Specialists
  • Organisational Development Professionals
  • Training and Development Specialists
  • Executive Leaders
  • Employee Communication Specialists

Prerequisites of the Effective Employee Engagement Training Course

There are no formal prerequisites for this course.

Effective Employee Engagement Training Course Overview

This course on Effective Employee Engagement is designed to equip leaders and managers with strategies and tools to foster a positive work environment and improve workforce engagement. This course emphasises the importance of employee engagement as a critical driver of organisational success, enhancing productivity, job satisfaction, and retention rates.

This training is particularly beneficial for HR Professionals, Team Leaders, and Managers responsible for developing and maintaining an engaged workforce. Effective employee engagement involves understanding employees' needs, communication strategies, and motivational techniques. By mastering these elements, leaders can significantly influence their teams' morale and performance, leading to better business outcomes.

The Knowledge Academy's 1-day Effective course on Employee Engagement provides a comprehensive overview of how to effectively engage employees. Delegates will explore topics like communication techniques, recognition strategies, and the development of a supportive workplace culture.

Course Objectives

  • To introduce the key concepts and benefits of employee engagement
  • To understand effective communication strategies that promote engagement
  • To learn how to recognise and reward employee contributions effectively
  • To explore the creation of a supportive and inclusive workplace culture
  • To develop techniques for measuring and analysing employee engagement levels
  • To prepare delegates for implementing engagement strategies in their organisational roles

Upon course completion, delegates will thoroughly understand the factors that drive employee engagement and practical skills to apply these insights. They will be equipped to create a more engaging and productive work environment, leading to increased employee satisfaction and organisational success.

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What’s included in this Effective Employee Engagement Training Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Effective Employee Engagement Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Assessor and Moderator Training Course outline

Module 1: Introduction to Assessor

  • What is an  Assessor?
  • Responsibilities of Assessor
  • Qualities of Effective Assessor
  • Qualifications and Skills Required to Become Assessor

Module 2: Introduction to Moderator

  • What is Moderator?
  • Responsibilities of Moderator
  • Qualities of Effective Moderator
  • Qualifications and Skills Required to Become Moderator
  • Moderation Processes and Procedures
  • Legal and Ethical Considerations in Moderation
  • Communication and Collaboration in Moderation

Module 3: Assessment Design and Planning

  • Principles of Assessment Design
  • Developing Assessment Strategies and Plans
  • Aligning Assessments with Learning Outcomes and Standards
  • Assessment Methods and Tools Selection

Module 4: Conducting Valid and Reliable Assessments

  • Ensuring Validity and Reliability in Assessments
  • Designing Assessment Tasks and Activities
  • Setting Assessment Criteria and Standards
  • Moderation in the Assessment Process

Module 5: Quality Assurance in Assessment

  • Ensuring Quality and Consistency in Assessment Practices
  • Verification and Internal Quality Assurance Processes
  • Reviewing and Improving Assessment Materials and Processes
  • Recording and Reporting Assessment Outcomes

Module 6: Moderation Planning and Preparation

  • Developing Moderation Plans and Schedules
  • Aligning Moderation with Assessment Policies and Practices
  • Preparing Moderation Tools and Documentation
  • Identifying Potential Challenges and Mitigating Risks

Module 7: Evaluating Assessment and Moderation

  • Evaluating the Effectiveness of Assessment and Moderation Processes
  • Continuous Improvement in Assessment and Moderation Practices
  • Addressing Gaps and Implementing Enhancements
  • Reflective Practice and Professional Development

Module 8: Leadership and Communication Skills for Assessors and Moderators

  • Effective Communication and Interpersonal Skills
  • Facilitating Assessment and Moderation Meetings
  • Building Rapport with Learners and Assessors
  • Resolving Conflicts and Managing Challenging Situations

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Who should attend this Assessor and Moderator Training Course?

The Assessor and Moderator Training Course is designed for individuals who want to develop the skills and knowledge for assessing and moderating training programs, courses, and qualifications This course is beneficial for various professionals including:

  • Training and Development Professionals
  • HR and Learning Specialists
  • Vocational Education Instructors
  • Quality Assurance Managers
  • Skills Development Facilitators
  • Workplace Training Coordinators
  • Compliance Officers
  • Adult Education Instructors

Prerequisites for the Assessor and Moderator Training Course

There are no formal prerequisites for attending this Assessor and Moderator Course.

Assessor and Moderator Training Course Overview

Assessor and Moderator Training is designed to equip professionals with the skills necessary to effectively assess and moderate learning outcomes in various educational and training settings. This course highlights the critical roles both assessors and moderators play in ensuring the quality and integrity of educational assessments and qualifications.

This training is particularly valuable for educators, corporate trainers, HR professionals, and anyone involved in the development and implementation of training courses. Assessors are responsible for evaluating learners' performances and providing feedback, while moderators ensure that assessments are fair, valid, and reliable across different evaluators.

The Knowledge Academy’s 1-day Assessor and Moderator Training provides comprehensive insights into the principles of effective assessment and moderation. Delegates will learn about various assessment methods, criteria for effective evaluations, and techniques for ensuring fairness and consistency in assessment practices.

Course Objectives

  • To introduce the fundamental principles of assessment and moderation
  • To understand different assessment methods and their appropriate applications
  • To learn the criteria for conducting effective evaluations
  • To explore strategies for ensuring fairness and consistency in assessments
  • To develop skills in providing constructive feedback and quality assurance
  • To prepare delegates for roles as assessors and moderators within educational settings

Upon completion, delegates will be well-prepared to undertake roles as assessors and moderators, equipped with the knowledge and skills to ensure the quality and effectiveness of educational and training assessments.

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What’s included in this Assessor and Moderator Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Assessor and Moderator Training Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Care Training Course Outline

Module 1: Introduction to Employee Care

  • Significance of Employee Well-Being in the Workplace
  • Current Trends and Challenges in Employee Care
  • Direct Link Between Employee Care and Productivity

Module 2: Understanding Employee Needs

  • Maslow's Hierarchy of Needs in a Corporate Context
  • Difference Between Intrinsic and Extrinsic Motivators
  • Conducting Effective Employee Surveys and Feedback Sessions

Module 3: Physical Health and Well-Being

  • Importance of a Safe and Ergonomic Work Environment
  • Encouraging Regular Breaks and Physical Movement
  • Offering Health Benefits and Wellness Program

Module 4: Mental and Emotional Well-Being

  • Recognizing Signs of Burnout and Mental Fatigue
  • Supporting Employees During Personal Crises and Challenges
  • Resources and Training on Mental Health Awareness

Module 5: Professional Development and Growth

  • Identifying Employee Strengths and Growth Areas
  • Offering Training, Workshops, and Educational Opportunities
  • Mentoring, Coaching, and Career Path Planning

Module 6: Effective Communication in the Workplace

  • Active Listening and Empathy Skills
  • Constructive Feedback and Open-Door Policies
  • Techniques to Foster Open and Honest Communication

Module 7: Work-Life Balance and Flexibility

  • Benefits of Flexible Working Hours and Remote Work Options
  • Encouraging Time Off
  • Vacations
  • Personal Days
  • Mental Health Breaks
  • Addressing the Challenges of Overwork and Setting Boundaries

Module 8: Team Building and Employee Engagement

  • Designing Effective Team-Building Activities
  • Recognizing and Celebrating Achievements and Milestones
  • Encouraging a Sense of Community and Belonging

Module 9: Conflict Resolution and Mediation

  • Identifying and Addressing Workplace Conflicts
  • Techniques for Mediating Disputes Between Employees
  • Promoting a Culture of Respect and Understanding

Module 10: Diversity, Equity, and Inclusion

  • Importance of a Diverse Workplace
  • Strategies to Promote Equity and Inclusion
  • Addressing Unconscious Biases
  • Promoting Cultural Awareness

Module 11: Benefits, Compensation, and Rewards

  • Crafting Competitive Compensation Packages
  • Introduction to Non-Traditional Benefits and Perks
  • Effective Reward and Recognition Systems

Module 12: Feedback and Continuous Improvement

  • Effectiveness of Employee Care Strategies
  • Feedback for Improvement
  • Implementing Employee Needs and Feedback

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Who should attend this Care Training Course?

This Care Training Course in the United States is designed for anyone interested in promoting a positive workplace culture. However, it would be more beneficial for the following professionals:

  • Human Resources Managers
  • Employee Relations Specialists
  • Team Leaders
  • Supervisors
  • Organizational Development Professionals
  • Workplace Wellness Coordinators
  • Employee Engagement Managers
  • Diversity and Inclusion Officers

Prerequisites of the Care Training Course

There are no formal prerequisites for attending this Care Training Course.

Care Training Course Overview

Care Training in the United States is a vital topic in today's workplace, focusing on creating a nurturing environment that values employee well-being. Recognizing the importance of caring for employees is essential for maintaining a motivated workforce and fostering a positive organizational culture. This training course explores strategies to understand and meet employee needs, promote effective communication, and establish a healthy work-life balance.

Proficiency in Care Training in the United States is crucial for professionals across industries, especially those in leadership and HR roles. It is essential to priorities employee well-being to boost motivation and productivity. Professionals aiming to master Care Training include HR Managers, Team Leaders, and Supervisors. This training equips them with the skills to create a supportive work environment, address employee needs, and cultivate a positive workplace culture.

The 1-day Care Training Course in the United States offered by The Knowledge Academy empowers delegates with comprehensive knowledge about nurturing employee well-being. They will learn to recognize the significance of employee care and its direct impact on productivity. Delegates will gain insights into effective communication, conflict resolution, and team-building strategies for fostering a harmonious workplace.

Course Objectives:

  • To comprehend the significance of employee well-being in the workplace
  • To apply Maslow's Hierarchy of Needs to address employee motivations
  • To implement physical health and safety measures for a conducive environment
  • To recognize signs of burnout and offer appropriate mental health support
  • To design and execute effective team building and engagement activities
  • To mediate conflicts and promote a respectful and inclusive work culture

After completing this course in the United States, delegates will be equipped to develop holistic employee care strategies that enhance motivation and productivity. They will have the skills to evaluate and refine their approaches continuously, contributing positively to both individual and organizational success. Delegates in the United States can also pursue more of The Knowledge Academy’s courses to expand their skillset.

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What’s included in this Care Training Course?

  • World-class training sessions from Experienced Instructors
  • Care Training Course Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Employee Relations Training Course Outline

Module 1: Introduction to Employee Relations

  • Overview of Employee Relations
  • Importance of Positive Employee Relations
  • Key Concepts and Definitions
  • Historical Context and Evolution

Module 2: Legal Aspects of Employee Relations

  • Employment Law Basics
  • Employee Rights and Employer Responsibilities
  • Anti-Discrimination Laws
  • Labor Relations and Collective Bargaining
  • Handling Legal Disputes and Compliance Issues

Module 3: Communication Skills for Effective Employee Relations

  • Principles of Effective Communication
  • Active Listening Techniques
  • Conflict Resolution and Mediation
  • Building Trust and Transparency
  • Communication Channels and Strategies

Module 4: Managing Employee Performance

  • Setting Clear Expectations and Goals
  • Providing Constructive Feedback
  • Conducting Performance Appraisals
  • Addressing Performance Issues
  • Recognising and Rewarding Employee Contributions

Module 5: Employee Engagement and Motivation

  • Understanding Employee Engagement
  • Strategies to Boost Engagement
  • Creating a Positive Work Environment
  • Employee Recognition Programmes
  • Motivation Theories and Practices

Module 6: Handling Grievances and Disciplinary Actions

  • Grievance Handling Procedures
  • Investigating Employee Complaints
  • Disciplinary Action Guidelines
  • Progressive Discipline Process
  • Documentation and Record-Keeping

Module 7: Promoting Diversity and Inclusion

  • Understanding Diversity and Inclusion
  • Benefits of a Diverse Workforce
  • Implementing Inclusive Policies
  • Training for Diversity Awareness
  • Measuring Diversity and Inclusion Outcomes

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Who should attend this Employee Relations Training?

This course is ideal for anyone involved in managing workplace dynamics, resolving conflicts, enhancing employee engagement, and fostering a positive work environment. Following are the professionals who can benefit from attending this Employee Relations Certification Course:

  • Human Resources Managers
  • Team Leaders
  • Department Heads
  • Employee Relations Specialists
  • Workplace Mediators
  • Organisational Development Consultants
  • Employee Engagement Coordinators
  • Training and Development Managers

Prerequisites of this Employee Relations Training

There are no formal prerequisites for taking this Employee Relations Course.

Employee Relations Training Course Overview

Employee Relations is a crucial aspect of Human Resource Management, focusing on the relationship between employers and employees. This training is vital for fostering a positive work environment, enhancing job satisfaction, and ensuring compliance with employment laws. Understanding and managing employee relations effectively can lead to increased productivity and reduced workplace conflicts.

Proficiency in Employee Relations is essential for HR Professionals, Managers, and Team Leaders. Mastering this subject enables professionals to handle disputes, manage performance issues, and create a harmonious workplace. It is particularly important for those aiming to improve organisational culture and employee engagement, ensuring a motivated and cohesive workforce.

The Knowledge Academy’s 1-day Employee Relations Training Course provides delegates with practical tools and strategies to manage employee relations effectively. Through interactive sessions, case studies, and role-playing exercises, participants will gain hands-on experience in handling real-world scenarios. This training will equip delegates with the skills needed to address conflicts, improve communication, and implement best practices in employee relations.

Course Objectives

  • To understand the fundamentals of employee relations
  • To identify the key factors influencing employee relations
  • To learn effective conflict resolution techniques
  • To enhance communication skills for better workplace interactions
  • To implement strategies for improving employee engagement
  • To develop policies that promote a positive work environment

After completing this course, delegates will receive a certification, demonstrating their expertise in employee relations. This Employee Relations Certification will enhance their professional credibility and open up new opportunities for career advancement within their organisations.

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What’s included in this Employee Relations Training?

  • World-Class Training Sessions from Experienced Instructors
  • Employee Relations Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

HR Policy Training Course Outline

Module 1: Introduction to HR Policies

  • Understanding HR Policies
  • Importance of HR Policies
  • Key Components of HR Policies
  • Overview of Employment Laws and Regulations

Module 2: Recruitment and Selection Policies

  • Recruitment Strategies
  • Equal Employment Opportunity
  • Job Posting and Advertising
  • Interviewing and Selection Process
  • Employment Offers and Contracts

Module 3: Employee Onboarding and Orientation

  • New Hire Documentation
  • Orientation Training
  • Training and Development Plans
  • Probationary Period Policies

Module 4: Workplace Conduct and Behaviour

  • Code of Conduct
  • Anti-Harassment and Discrimination Policies
  • Workplace Violence Prevention
  • Dress Code and Professionalism

Module 5: Compensation and Benefits Policies

  • Salary Structure and Pay Grades
  • Performance-Based Pay
  • Benefits Administration
  • Leave Policies (Sick Leave, Vacation, Maternity/Paternity Leave)

Module 6: Performance Management Policies

  • Setting Performance Standards
  • Performance Appraisals
  • Feedback and Coaching
  • Performance Improvement Plans

Module 7: Disciplinary and Grievance Procedures

  • Disciplinary Actions and Procedures
  • Handling Employee Grievances
  • Conflict Resolution
  • Termination Policies and Procedures

Module 8: Health, Safety, and Wellness Policies

  • Occupational Health and Safety
  • Workplace Ergonomics
  • Wellness Training
  • Emergency Procedures and Policies

Module 9: Employee Relations and Engagement

  • Building Employee Relations
  • Employee Engagement Strategies
  • Managing Diversity and Inclusion
  • Communication Policies

Module 10: Policy Implementation and Review

  • Policy Communication and Training
  • Monitoring and Compliance
  • Policy Review and Updates
  • Best Practices for HR Policy Management

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Who should attend this HR Policy Training?

This HR Policy Course is ideal for professionals looking to enhance their understanding of HR policies and advance their careers. This includes professionals from various industries seeking to improve their ability to manage Human Resources effectively. It is particularly beneficial for the following professionals:

  • Aspiring HR Managers
  • Current HR Managers
  • Team Leaders
  • Operations Managers
  • HR Consultants
  • Business Owners
  • Employee Relations Specialists

Prerequisites of the HR Policy Training

There are no formal prerequisites for this HR Policy Course, but a basic understanding of Human Resource Management principles will be beneficial.

HR Policy Training Course Overview

Human Resource (HR) Policy Management is a critical discipline that ensures organisations operate smoothly, comply with legal standards, and foster a positive workplace culture. With increasing complexity in regulatory and business environments, the demand for skilled HR professionals is higher than ever. The HR Policy Course provides essential knowledge and skills to effectively manage and implement HR policies, making it a valuable asset for any professional aiming to excel in this field.

Mastering HR Policy Management is crucial for maintaining compliance, improving employee relations, and supporting organisational goals. Professionals such as aspiring HR Managers, current HR Managers, Team Leaders, Operations Managers, HR Consultants, Business Owners, and Employee Relations Specialists should aim to master these skills.

This 2-day comprehensive HR Policy Certification by The Knowledge Academy offers intensive training that covers key HR policy principles and practices. Delegates will learn to develop, implement, and manage HR policies effectively, ensuring alignment with organisational objectives and legal requirements.

Course Objectives

  • To understand the fundamental principles of HR Policy Management
  • To apply HR policies effectively within the workplace
  • To develop skills for creating and implementing HR policies
  • To enhance capabilities in compliance management and employee relations
  • To prepare for advanced roles in HR policy and management

Upon obtaining this HR Policy Certification, delegates will have a solid understanding of HR policy management principles and practical skills to manage HR policies efficiently. They will be well-prepared to take on advanced HR roles, significantly enhancing their professional credentials and career prospects in Human Resources Management.

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What’s included in this HR Policy Training?

  • World-Class Training Sessions from Experienced Instructors  
  • HR Policy Certification  
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Employee Training and Development Course Outline

Module 1: Introduction to Employee Training and Development

  • Overview of Employee Training and Development
  • Importance of Training and Development
  • Objectives of Training Programmes
  • Key Concepts and Definitions

Module 2: Employee Life Cycle

  • Recruitment and Selection
  • Performance Management
  • Career Development
  • Employee Retention

Module 3: Training Programme Development Techniques

  • Needs Assessment
  • Training Design
  • Training Delivery Methods
  • Evaluation and Feedback

Module 4: Influence of Contemporary HR

  • Strategic HR Management
  • Technology in HR
  • Legal and Ethical Considerations
    • Employment Law Compliance
    • Ethical HR Practices
    • Diversity and Inclusion Initiatives

Module 5: Evaluating Training Programmes

  • Importance of Training Evaluation
  • Evaluation Models and Frameworks (e.g., Kirkpatrick Model)
  • Designing Evaluation Tools
  • Collecting Evaluation Data
  • Analysing and Interpreting Evaluation Results
  • Using Feedback to Improve Training Programmes

Module 6: Employee Development and Career Growth

  • Understanding Employee Development
  • Career Planning and Development
  • Mentoring and Coaching Programmes
  • Succession Planning
  • Professional Development Opportunities
  • Building a Learning Culture

Module 7: Managing Training and Development Programmes

  • Roles and Responsibilities in Training Management
  • Budgeting for Training Programmes
  • Managing Training Resources
  • Tracking and Reporting Training Activities
  • Aligning Training with Organisational Goals
  • Leveraging Technology in Training Management

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Who should attend this Employee Training and Development Course?

This Employee Training and Development Course is ideal for individuals seeking to enhance their skills in designing, implementing, and managing effective training courses to foster employee development and drive organisational success. This course can be beneficial for a wide range of professionals, including:

  • Human Resources Managers
  • Training Coordinators
  • Learning and Development Specialists
  • Talent Development Managers
  • Corporate Trainers
  • Organisational Development Consultants
  • HR Business Partners
  • Employee Engagement Managers

Prerequisites of this Employee Training and Development Course

There are no formal prerequisites for taking this Employee Training and Development Course.

Employee Training and Development Course Overview

Employee Training and Development is paramount for organisational success. This comprehensive course equips delegates with the skills to enhance workforce productivity and foster professional growth, ultimately driving business performance. By focusing on strategic development practices, delegates will gain the expertise to implement effective training programmes within their organisations.

Proficiency in Employee Training and Development is crucial for HR Professionals, Managers, and Team Leaders who aim to cultivate a competent and motivated workforce. Mastering these skills enables professionals to design, execute, and evaluate training initiatives that align with organisational goals, ensuring employees remain competitive and engaged in their roles.

The Knowledge Academy’s 1-day training course provides delegates with practical knowledge and tools to develop and manage successful training programmes. Through interactive sessions, case studies, and expert guidance, delegates will learn to identify training needs, create tailored programmes, and measure their impact, leading to enhanced employee performance and organisational growth.

Course Objectives

  • To understand the fundamentals of Employee Training and Development
  • To identify training needs within an organisation
  • To design effective training programmes
  • To implement training strategies that align with organisational goals
  • To evaluate the effectiveness of training initiatives
  • To utilise various training methods and technologies

After completing the Employee Training and Development Course, delegates will receive a certification demonstrating their expertise in Employee Training and Development. This Employee Training and Development Certification will enhance their professional profile, enabling them to contribute significantly to their organisation's growth and success.

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What’s included in this Employee Training and Development Course?

  • World-Class Training Sessions from Experienced Instructors
  • Employee Training and Development Certificate
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +1 7204454674 or Inquire.

Employee Engagement Training FAQs

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The training fees for in the United States starts from $1295
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