Course information

ILM Level 3 Certificate in Coaching and Mentoring Training Course Outline

Total Credit Value – 16

Guided Learning Hours – 35

Unit 8578-300: Understanding Good Practice in Workplace Coaching

Credit Value – 3 

Guided Learning Hours – 9 

Module 1: Understand Effective Coaching Within an Organisational Context

  • Describe the Purpose of Effective Coaching Within an Organisational Context
  • Explain the Role and Responsibilities of an Effective Coach
  • Identify the Skills, Knowledge and Behaviours Required of an Effective Coach
  • Identify How to Overcome Potential Barriers to Coaching

Module 2: Understand the Importance of Effective and Ethical Contracting in Coaching

  • Identify Methods to Initiate a Productive Working Relationship with an Individual
  • Explain the Rationale for and Process of Contracting in Coaching
  • Describe what Represents Safe and Ethical Practice in Coaching

Module 3: Understand the Process of Effective Coaching Within their Own Workplace

  • Explain How to Manage a Coaching Process Using a GROW, and ACHIEVE Coaching Model
  • Using TGROW Model to Solve Problems
  • Describe a Range of Coaching Tools or Techniques That can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Coaching Process
  • Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 4: Understand the Role of Recording, Reflection and Supervision in Coaching Within their Own Practice or other Contexts

  • Explain the Purpose of Coaching Records for Coach and Coached
  • Justify the Importance of Reflective Practice and Supervision within a Coaching Context

Unit 8578-301: Understanding Good Practice in Workplace Mentoring

Credit Value – 3 

Guided Learning Hours – 9 

Module 5: Understand Effective Mentoring Within an Organisational Context

  • Describe the Purpose of Effective Mentoring Within an Organisational Context
  • Explain the Roles and Responsibilities of an Effective Mentor
  • Identify the Skills, Knowledge and Behaviours Required of an Effective Mentor
  • Identify How to Overcome Potential Barriers to Mentoring
  • Module 6: Understand the Importance of Effective and Ethical Contracting in Mentoring
  • Identify Methods to Initiate a Productive Working Relationship with an Individual
  • Explain the Rationale for and Process of Contracting in Mentoring
  • Describe What Represents Safe and Ethical Practice in Mentoring?

Module 6: Understand the Process of Effective Mentoring Within their Own Workplace

  • Explain how to Manage a Mentoring Process Using a GROW, ACHIEVE, TELL/SHOW/DO Model
  • Describe a Range of Mentoring Tools or Techniques that can be Used to Identify Preferences and Agree Goals or Outcomes to Facilitate the Mentoring Process
  • Explain Methods for Monitoring and Reviewing Progress Towards Goals

Module 7: Role of Recording, Reflection, and Supervision in Mentoring Within their Own Practice or other Contexts

  • Mentoring Records
  • Importance of Reflective Practice
  • Supervision Within a Mentoring Context

Unit 8578-302: Undertaking an Extended Period of Coaching in the Workplace

Credit Value – 3 

Guided Learning Hours – 9 

Module 8: Plan and Organise a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

  • Produce a Plan for Effective Coaching to Take Place for 12 hours
  • Goals and/or Outcomes Relevant to the Context of Individual(s) Being Coached
  • Agree an Appropriate and Confidential Contract with Individual(s) and other Stakeholders

Module 9: Undertake and Record a Minimum of 12 hours of Effective Coaching with a Maximum of Two Individuals

  • Coaching Assessment Tools
  • Grow Model of Coaching and Modelling
  • Knowledge Skills and Behaviour of an Effective Coach
  • How do you record a coaching session?

Module 10: Gather Evidence of Ongoing Review of their Own Coaching Practice

  • Reflect on Each Session and Identify Key Learning to Support Continuous Professional Development
  • Gather Ongoing Feedback on Effectiveness of their Coaching for Each Session and Show Evidence of this
  • Review and Evidence Own Ability to Use Effective Communication Skills, Including Questioning, Listening and Giving Feedback to Facilitate Coaching Practice
  • Summarise the Outcomes of Ongoing Supervision for a Minimum of 2 Sessions of Effective Coaching to Improve Practice

Unit 8578-303: Reflecting on Workplace Coaching Skills

Credit Value – 3 

Guided Learning Hours – 8

Module 11: Be Able to Review the Effectiveness of Their Coaching Practice

  • Examine the Effectiveness of Their Own Coaching Practice
  • Identify Own Strengths and Areas for Improvement

Module 12: Be Able to Plan for Their Own Development in Coaching

  • Review Own Coaching Ability to Identify Future Development Plan
  • Produce a Relevant Development Plan

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Who should attend this ILM Level 3 Certificate in Effective Coaching and Mentoring Course? 

This ILM Level 3 Certificate in Effective Coaching and Mentoring Course is ideal for those seeking to develop coaching and mentoring skills, enhance team performance, and support professional growth within their organisation. This course can be beneficial for a wide range of professionals, including: 

  • Team Leaders 
  • Supervisors 
  • Project Managers 
  • HR Professionals 
  • Learning and Development Coordinators 
  • Department Heads 
  • Employee Relations Specialists 
  • Organisational Development Officers 

Prerequisites of this ILM Level 3 Certificate in Effective Coaching and Mentoring Course 

There are no formal prerequisites for this course. However, it is beneficial if delegates have some experience in a supervisory or managerial role where mentoring could be applied.   

ILM Level 3 Certificate in Effective Coaching and Mentoring Course Overview

The ILM Level 3 Certificate in Effective Coaching and Mentoring is designed to provide delegates with a solid foundation in coaching and mentoring practices. This course is relevant for those looking to enhance their leadership capabilities, develop essential coaching skills, and drive positive organisational changes. Whether you're an aspiring leader or a seasoned professional, this certification will empower you to support others' growth and success.

Proficiency in Coaching and Mentoring is critical as it enhances communication, fosters development, and drives performance. This course is ideal for Managers, Team Leaders, and HR Professionals aiming to cultivate a coaching culture within their teams. Mastering these skills will enable you to effectively guide and mentor colleagues, helping them reach their full potential.

This 2-days training offered by The Knowledge Academy equips delegates with practical tools and techniques for applying coaching and mentoring principles in real-world scenarios. Through interactive sessions and expert guidance, delegates will gain the confidence to implement effective coaching strategies and create a supportive mentoring environment within their organisations.

Course Objectives

  • To understand the role and responsibilities of an effective coach or mentor
  • To develop essential coaching and mentoring skills
  • To create a conducive environment for practical coaching sessions
  • To establish clear goals and objectives for coaching and mentoring
  • To utilise active listening and questioning techniques
  • To provide constructive feedback to mentees

Upon completing the course, delegates will receive an ILM Level 3 Certificate, affirming their proficiency in coaching and mentoring and enabling them to apply these skills to foster growth and development within their organisations.

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What's included in this ILM Level 3 Certificate in Effective Coaching and Mentoring Course? 

  • ILM Level 3 Certificate in Effective Coaching Assessment 
  • ILM Level 3 Certificate in Effective Mentoring Assessment 
  • World-Class Training Sessions from Experienced Instructors 
  • ILM Level 3 Certificate in Effective Coaching Certificate 
  • ILM Level 3 Certificate in Effective Mentoring Certificate  
  • Digital Delegate Pack 

ILM Level 3 Certificate in Effective Coaching and Mentoring Assessment Information 

  • You will complete one assessment for each unit you study, consisting of short questions and written tasks.  
  • You will submit these online and they will be marked by your ILM tutor. 

Why choose us

Our Tucson venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Tucson is located within Arizona in Pima County just 60 miles north of the U.S-Mexico border. Also known as the Old Pueblo it is the county seat of Pima County, home to an estimated 527,972 people as of 2104 making it the second biggest populated city within Arizona. Topeka has a relatively high unemployment rate of 06.40% which has been decreased over the year by 0.70% from the year before when the unemployment rate was 07.10% whilst the average rate for Arizona cities is 06.00%. Education within Tucson is very important as it is the second biggest school district with regards to enrolment figures within Arizona. As well as having the highest enrolment figure for one of the secondary schools within the United States. The school districts which provide schools for students include one main on this being the Tucson Unified School District which has 115 schools within preschool, elementary, middle and high school as well as ten other school districts. There are also 14 charter schools and 15 private schools. The universities and colleges within Tucson can vary from private to public. Currently there are 13 institutions within Tucson however some universities are not based within the area but have branch or satellite campuses, for example the University of Phoenix which has four campus and the Pima Community college which has ten campuses, other institutions include the Art Institute of Tucson, The Art Center Design College, Brown Mackie College, Arizona State University's College of Public Service & Community Solutions, Prescott College and the University of Arizona. All the universities and colleges offer different degrees and programs, within a number of different subjects which depends on the institution.

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Address

Best Western Plus Tucson Airport
6801 S. Tucson Blvd
Tucson
Arizona
85756

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 3 Certificate In Effective Coaching And Mentoring in Tucson. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 3 Certificate In Effective Coaching And Mentoring in Tucson, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ILM Level 3 Certificate In Effective Coaching And Mentoring in Tucson FAQs

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [ ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for ILM Level 3 Certificate in Effective Coaching and Mentoringin Tucson starts from $4995
The Knowledge Academy is the Leading global training provider for ILM Level 3 Certificate in Effective Coaching and Mentoring.
Please see our ILM Level 3 courses available in Tucson
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy is an Approved Centre for ILM

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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