Course information

ILM Level 4 Certificate in Principles of Leadership and Management Course Outline

Total Credit Value – 15

Total Guided Learning Hours – 53

Unit 8625-400: Understanding the Management Role to Improve Management Performance

Credit Value – 4

Guided Learning Hours – 15

Module 1: Understand the Specific Responsibilities of Middle Managers in Enabling an Organisation to Achieve its Goals

  • Role of Management
  • Levels of Management
  • Functions of Management
  • Role of Manager in an Organisation
  • Nature of Goals and Objectives
  • Goals and Objectives of an Organisation
  • Benefits of Setting Work Goals and Objectives
  • Stakeholders' Objectives in an Organisation
  • Formal and Informal Organisational Relationships

Module 2: Understand How Communication and Interpersonal Skills Affect Managerial Performance in the Workplace

  • Importance of Interpersonal Skills in the Workplace
  • Interpersonal Skills That Every Manager Needs
  • How do Interpersonal Skills Affect Your Leadership Style?
  • Evaluate How Interpersonal Skills Affect Managerial Performance?
  • Importance of Feedback in the Workplace
  • How to Deliver Effective Feedback in the Workplace?
  • Personal Work Style
  • Effective Management Styles

Module 3: Be Able to Assess Personal Development Opportunities to Improve Own Managerial Performance

  • What is a Personal Development Plan (PDP)?
  • Benefits of Work Development Plans
  • What is Knowledge Sharing?
  • Benefits of Knowledge Sharing
  • Ways to Improve Your Personal Development Skills
  • Personal Development Strategies That Really Work
  • Formal and Informal Personal Development Methods
  • Internal Vs External Training Methods

Unit 8625-401: Planning and Leading a Complex Team Activity

Credit Value – 4

Guided Learning Hours – 6

Module 4: Plan a Complex Team Activity

  • Define Activity Goals
  • Identify Necessary Tasks and Resources, Considering Constraints
  • Create an Implementation Plan
  • Evaluate Risks and Safety Concerns

Module 5: Communicate Activity Details to Team

  • Share Activity Details, Encourage Questions, and Clarify Doubts
  • Assign Team Roles and Responsibilities

Module 6: Review Leadership in Complex Activities

  • Gather Feedback on Leadership Effectiveness
  • Analyse Leadership Strengths and Areas for Improvement
  • Develop a Plan to Enhance Planning and Leadership Skills Based on Feedback

Unit 8625-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 7: Understand the Importance of Effective Communication in Management 

  • Importance of Effective Communication in Management 
  • Communication Process 
  • Relevance of the Communication Cycle for Effective Communication  
  • Importance of Selecting an Appropriate Tone and Language 
  • Importance of Level of Formality 
  • Effectiveness of Verbal and Written Communication Methods 
  • Evaluate Communication Skills as a Manager  

Module 8: Be Able to Develop Effective Communication Skills as a Reflective Manager 

  • Developing Effective Communication Skills as a Reflective Manager 
  • Tools for Evaluating Communication Skills 
  • Importance of Feedback on Communication Skills 
  • Identifying Strengths and Areas for Improvement 
  • SWOT Analysis 
  • Personal Development Planning    

Unit 8625-310: Understanding How to Motivate to Improve Performance

Credit Value:2

Guided Learning Hours: 9

Module 9: Understand the Factors that Influence Motivation Levels in the Workplace 

  • What is Motivation? 
  • Factors of Motivation 
  • How Individual Differences Affect Levels of Motivation in the Workplace? 
  • Potential Impact on Organisational Performance 

Module 10: Understand How a Theory of Motivation can be Used to Improve Performance Levels 

  • Motivation Theories 
  • Ways to Improve Performance by Motivations Theory 
  • Ways to Use Employee Engagement to Improve Motivation Levels 

Unit 8625-314: Understanding Discipline in the Workplace

Credit Value:1

Guided Learning Hours: 5

Module 11: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace 

  • Legal Aspects 
  • Progressive Discipline Policy – Single Disciplinary Process 
  • Importance of Policies and Procedures 
  • How to Develop Policies and Procedures in the Workplace?
  • Types of Policies and Procedures 

Module 12: Understand How to Monitor Discipline in the Workplace 

  • Standard Disciplinary Procedure 
  • Purposes and Objectives of Disciplinary Action 
  • How to Maintain Workplace Discipline? 
  • Steps to Improve and Develop Interpersonal Skills

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Who Should Attend this ILM Level 4 Certificate in Principles of Leadership and Management Training?

This course is designed for middle managers, team leaders, or those aspiring to hold managerial positions who wish to deepen their understanding of effective management practices and enhance their leadership capabilities.

  • Operations Managers
  • Project Managers
  • Human Resources Managers
  • Sales Team Leaders
  • Customer Service Managers
  • Marketing Managers
  • Production Supervisors

Prerequisites of ILM Level 4 Certificate in Principles of Leadership and Management Training

There are no formal prerequisites for attending this ILM Level 4 Certificate in Principles of Leadership and Management Training.

ILM Level 4 Certificate in Principles of Leadership and Management Course Overview

Leadership and management are the cornerstones of any successful organisation, driving productivity, innovation, and growth. As the business environment becomes increasingly complex, the demand for skilled leaders who can effectively manage teams and resources has never been higher.

Understanding the principles of leadership and management is crucial for professionals aspiring to excel in their careers. Whether you are an Operations Manager, Department Head, or Project Coordinator, mastering these skills enables you to lead teams effectively, make strategic decisions, and contribute to the overall success of your organisation.

This 1-day training by The Knowledge Academy offers delegates an intensive and focused learning experience, designed to deliver practical skills and knowledge that can be immediately applied in the workplace. Through expert-led instruction, interactive discussions, and real-world case studies, delegates will gain a deeper understanding of leadership dynamics and management strategies. 

Course Objectives

  • To develop an understanding of key leadership principles and their practical application.
  • To enhance skills in managing and motivating teams to achieve organisational goals.
  • To learn effective decision-making strategies in a leadership context.
  • To explore the importance of communication in leadership and how to improve it.
  • To understand how to implement management strategies that align with organisational objectives.
  • To gain insights into managing change and conflict within teams effectively.

Upon completion of this course, delegates will be equipped with the leadership and management skills necessary to excel in their professional roles. They will gain the confidence to lead teams more effectively, make strategic decisions, and contribute meaningfully to their organisation's success.

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What’s included in this LM Level 4 Certificate in Principles of Leadership and Management Course?

  • World-Class Training Sessions from Experienced Instructors  
  • LM Level 4 Certificate in Principles of Leadership and Management Certificate 
  • Digital Delegate Pack

Why choose us

Our Austin venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Austin, a city in the state of Texas, has a current population that totals an average of roughly 913,000 spread across 271.8 square miles of land.  At The Knowledge Academy we offer over 50,000 classroom based training courses in Austin, in order to enhance people’s learning in an array of subject areas.  Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree.

 

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Address

Texas, Austin,

United States

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 4 Certificate In Principles Of Leadership And Management Course in Austin. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ILM Level 4 Certificate In Principles Of Leadership And Management Course in Austin, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ILM Level 4 Certificate In Principles Of Leadership And Management Course in Austin FAQs

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [ ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for ILM Level 4 Certificate in Principles of Leadership and Management Coursein Austin starts from $4995
The Knowledge Academy is the Leading global training provider for ILM Level 4 Certificate in Principles of Leadership and Management Course.
Please see our ILM Level 4 courses available in Austin
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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