Course information

ISO 15189 Requirements for Quality and Competence Training​ Course Outline

Module 1: Introduction to ISO 15189

  • Scope
  • Terms and Definitions

Module 2: General Requirements

  • Impartiality
  • Confidentiality
  • Requirements Regarding Patients

Module 3: Structural and Governance Requirements

  • Legal Entity
  • Laboratory Director
  • Laboratory Activities
  • Structure and Authority
  • Objectives and Policies
  • Risk Management

Module 4: Resource Requirements

  • General
  • Personnel
  • Facilities and Environmental Conditions
  • Equipment
  • Equipment Calibration and Metrological Traceability
  • Reagents and Consumables
  • Service Agreements
  • Externally Provided Products and Services

Module 5: Process Requirements

  • Pre-Examination Processes
  • Examination Processes
  • Post Examination Processes
  • Nonconforming Work
  • Control of Data and Information Management
  • Complaints
  • Continuity and Emergency Preparedness Planning

Module 6: Management System Requirements

  • General Requirements and Options
  • Management System Documentation
  • Control of Management System Documents
  • Control of Records
  • Action to Address Risks and Opportunities
  • Improvement
  • Corrective Action
  • Evaluations
  • Management Reviews

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Who should attend this ISO 15189 Requirements for Quality and Competence Training Course? 

This ISO 15189 Requirements for Quality and Competence Course is designed for individuals and professionals working in the field of medical laboratories and healthcare facilities. This course is particularly beneficial for professionals such as:

  • Laboratory Managers and Supervisors
  • Medical Professionals
  • Healthcare Administrators
  • Biomedical Scientists
  • Laboratory Accreditation Personnel
  • Quality Improvement Teams
  • Regulatory Compliance Personnel

Prerequisites of this ISO 15189 Requirements for Quality and Competence Training Course

There are no formal prerequisites for this ISO 15189 Requirements for Quality and Competence Training Course.

ISO 15189 Requirements for Quality and Competence Training Course Overview

ISO 15189 outlines requirements for Quality and Competence in medical laboratories, ensuring reliability, accuracy, and proficiency in testing and calibration services. Its relevance lies in bolstering patient care, providing reliable diagnostic results, and maintaining the highest standards of quality and competence in medical testing facilities.

Proficiency in ISO 15189 is critical for Laboratory Managers, Technicians, and Quality Assurance Professionals. Mastery of this standard enables them to establish and maintain quality management systems, enhance laboratory operations, ensure accuracy in test results, and meet regulatory compliance, which is crucial in healthcare settings for providing trustworthy diagnostic services.

The Knowledge Academy's 1-day Training immerses delegates in ISO 15189's requirements, covering quality management, competence, and technical aspects specific to medical laboratories. Delegates gain insights into implementing quality assurance practices, understanding competence requirements, and aligning laboratory operations with ISO standards, enhancing their ability to ensure top-notch quality in medical testing.

Course Objectives

  • To understand the requirements outlined in ISO 15189 for medical laboratory quality
  • To establish and maintain effective quality management systems in medical laboratories
  • To ensure competence and proficiency in laboratory testing and calibration services
  • To implement quality assurance practices to enhance reliability and accuracy
  • To align laboratory operations with ISO 15189 standards for regulatory compliance
  • To improve patient care by ensuring the reliability of diagnostic testing

Upon course completion, delegates will possess comprehensive expertise in ISO 15189, empowering them to establish and maintain high-quality laboratory practices, ensure accuracy in diagnostic services, meet regulatory standards, and ultimately enhance patient care by providing reliable and accurate testing services in medical laboratories.

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What’s included in this ISO 15189 Requirements for Quality and Competence Training Course?

  • ISO 15189 Requirements for Quality and Competence Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 15189 Requirements for Quality and Competence Training Certificate
  • Digital Delegate Pack   

ISO 15189 Requirements for Quality and Competence Exam Information

To achieve the ISO 15189 Requirements for Quality and Competence Training​, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice  
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

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IT support is on hand to sort out any unforseen issues that may arise.

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This location has full video conferencing equipment.

Boston is the capital city of the state of Massachusetts, USA. It has an estimated population of 655,000 people, making it the 24th largest city in America. Boston is one of the oldest cities in America and was the battle ground for many key events in the American Revolution, such as the Boston Tea Party and the Battle of Bunker Hill.

Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree.

Boston was home to Americas first public school, Boston Latin School. Boston also operates the United States' second oldest public high school, and its oldest public elementary school.

Boston is considered to be an international area of higher education and medicine. Some of the most famous universities in America and indeed the world are located in Boston. It is the home of both Harvard and MIT (Massachusetts Institute of Technology). These are the top two universities in the world. Universities, research institutes and hospitals receive more funding in Boston than any other are in America. In 2013 they received around $1.8 billion.

Harvard was established in 1636 and is a private Ivy League research university. It is the United States oldest institute of higher education. Harvard has had eight United States presidents graduate from the university. This includes current U.S president Barack Obama.                                                                                                                             

At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Boston. 

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800 Boylston Street

16th Floor

Massachusetts 02199 

Boston, 

United States

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 15189 Requirements For Quality And Competence Training | ISO Training in Boston. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 15189 Requirements For Quality And Competence Training | ISO Training in Boston, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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ISO 15189 Requirements For Quality And Competence Training | ISO Training in Boston FAQs

ISO (International Organisation for Standardisation) is an independent, non-governmental organisation that develops standards to ensure quality, safety, and efficiency across various industries. These standards help organisations meet customer and regulatory requirements, promoting consistency and continuous improvement worldwide.
ISO 15189 is a standard specifically designed for medical laboratories, setting guidelines for Quality Management Systems and competence in lab testing. It ensures that medical labs operate with high levels of accuracy and efficiency, meeting both patient and regulatory expectations.
The requirements for ISO 15189 focus on establishing and maintaining a robust Quality Management System in medical laboratories. It includes guidelines on lab operations, staff competence, equipment, and processes to ensure reliable and accurate results for patients and healthcare providers.
ISO 15189 monitors various aspects such as lab personnel qualifications, quality control procedures, testing methods, documentation, and equipment maintenance. It ensures that medical laboratories meet standards of accuracy, safety, and efficiency in their operations.
ISO 15189 includes a comprehensive set of requirements that span multiple categories related to both management and technical operations in medical laboratories. These cover quality management, lab processes, and staff competence to ensure high standards are maintained.
The objectives of ISO 15189 are to enhance the quality and reliability of medical laboratories, ensure competent laboratory testing, and improve patient safety. By implementing ISO 15189, labs can demonstrate their commitment to excellence and compliance with international standards.
The 2022 version of ISO 15189 updates and refines the 2012 version to better align with advancements in laboratory medicine and quality management practices. The newer version places greater emphasis on risk management, patient safety, and continuous improvement, offering more comprehensive guidelines for modern laboratories.
No fromal prerequisites are required for this course, making it accessible to a wide range of professionals. However, some prior knowledge of quality management or medical laboratory operations may be helpful for delegates.
This course is ideal for Medical Laboratory Personnel, Quality Managers, Healthcare Professionals, and anyone responsible for ensuring Laboratory Compliance with ISO standards. It’s perfect for those looking to enhance their skills and contribute to the lab’s overall quality and performance.
A Quality Management System in medical laboratories ensures that all processes, from test requests to result delivery, are efficient, accurate, and meet regulatory standards. It involves continuous monitoring, improvement, and standardisation to enhance laboratory operations and patient care.
In this course, you will learn about the requirements of ISO 15189, how to implement a Quality Management System in medical laboratories, and the importance of staff competence and reliable testing methods. You’ll also gain insights into ensuring continual improvement and compliance with international standards.
This certification aims to equip delegates with the knowledge to establish and maintain a Quality Management System in medical labs. It ensures delegates can monitor lab performance, maintain accuracy in testing, and comply with international standards to improve patient care.
This training enhances your understanding of medical laboratory standards, helps you improve lab efficiency, and ensures regulatory compliance. It can boost your career prospects by demonstrating your competence in implementing ISO 15189 in medical environments.
The course is designed for professionals at various levels, with easy-to-understand concepts. Whether you’re new to quality management or experienced, the course offers valuable insights and is delivered in a way that accommodates different skill levels.
Holding this certification demonstrates your commitment to upholding international standards in medical laboratories. It signifies that you are knowledgeable about lab quality management and competent in maintaining high levels of accuracy and compliance in testing procedures.
The online course includes comprehensive training materials, expert-led sessions, real-life case studies, quizzes, and interactive modules. Additionally, it provides access to downloadable resources, a certification of completion, and post-course support to ensure you have all the tools for success.
Medical laboratory technicians, quality managers, healthcare professionals, and regulatory compliance officers are ideal candidates for this training. It is also beneficial for anyone involved in managing or improving the quality and efficiency of lab operations.
The course duration of this ISO 15189 Quality and Competence Certification Training is 1 day.
Yes, we offer tailored corporate training solutions to help organisations implement ISO 15189 standards effectively. Our corporate training is customisable to meet the specific needs of your medical laboratory and ensure that your team is fully equipped to comply with ISO standards.
Taking this training will enhance your career prospects, improve your lab’s performance, and ensure compliance with international standards. It’s an essential step toward providing accurate, safe, and reliable lab testing that meets the expectations of patients and healthcare providers.
Yes, we offer 24/7 support to assist delegates with any questions or challenges they may encounter during the training. Our team is committed to ensuring a smooth and successful learning experience, anytime, anywhere.
After completing the training, you can apply your knowledge to improve your lab’s Quality Management System. You’ll also be well-prepared to take on roles that involve maintaining compliance with ISO 15189 and enhancing laboratory operations.
Yes, we offer a self-paced version of the course, allowing delegates to learn at their own convenience. This flexible option ensures that you can fit the training into your schedule while gaining the same valuable insights and certification.
If you encounter any issues accessing the course, please contact our support team at The Knowledge Academy. We are available 24/7 to assist you with any technical or course-related queries.
With this certification, you can pursue roles such as Quality Manager, Medical Laboratory Technician, Compliance Officer, or Lab Supervisor. This training opens opportunities in both public and private medical laboratories.
Yes, the course concludes with an examination to assess your understanding of the material. Successful completion of the exam will earn you an internationally recognised certification in ISO 15189 Requirements for Quality and Competence.
The training fees for ISO 15189 Requirements for Quality and Competence Trainingin Boston starts from $1895
The Knowledge Academy is the Leading global training provider for ISO 15189 Requirements for Quality and Competence Training.
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