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Module 1: Key Concepts of Business Relationship Management
Module 2: BRM Value Streams and Processes
Module 3: How to Apply the BRM Models and Techniques?
Module 4: BRM Roles, Skills, and Organizational Solutions
Module 5: How Does Information and Technology Support and Enable BRM?
Module 6: Role of Partners and Suppliers in BRM
Module 7: How to Develop the BRM Capability in an Organization?
This ITIL® 4 Specialist: Business Relationship Management Course in the United States is suitable for IT professionals who are involved in establishing and managing the relationships between service providers and consumer organizations, and their stakeholders. The ITIL® Certification is beneficial for these professionals:
Delegates are required to hold the ITIL 4 Foundation certification as this is a pre-requisite for studying ITIL® 4 Specialist: Business Relationship Management.
The ITIL® 4 Specialist: Business Relationship Management Training Course in the United States introduces a pivotal framework for enhancing and managing business relationships in the IT service management sector. As businesses increasingly rely on IT to deliver value and drive strategic outcomes, mastering this aspect of ITIL Certification becomes crucial for aligning IT services with business needs. This introductory module emphasizes the significance of robust relationship management within ITIL's comprehensive approach to service management, highlighting its relevance in today's fast-paced digital environment.
Understanding the principles of business relationship management is vital for IT professionals in the United States, project managers, and business leaders aiming to foster stronger bonds between IT services and business objectives. Professionals seeking to enhance their ITIL Certification credentials should consider this specialization to improve their strategic value within organizations. By mastering this subject, individuals can facilitate better communication, align IT services with business goals, and ensure that IT investments are closely tied to business outcomes, making it an indispensable skill set in the modern workplace.
The ITIL® 4 Specialist: Business Relationship Management Training Course in the United States offered by the Knowledge Academy is an intensive 1-day program designed to equip delegates with the knowledge and skills needed to excel in this area. Through expert instruction, practical exercises, and real-world case studies, delegates will learn how to manage business relationships effectively, align IT services with business needs, and drive value through ITIL Certification.
Course Objectives
Upon completion of this course in the United States, delegates will have gained a comprehensive understanding of how to enhance and sustain business relationships through effective IT service management. They will be equipped with the necessary tools and techniques to align IT services with business needs, ensuring that IT operations contribute significantly to achieving strategic objectives and enhancing overall business value.
The ITIL® 4 Specialist: Business Relationship Management Training Exam assesses participants' understanding of the ITIL® 4 principles and practices related to business relationship management. This certification focuses on building strong relationships between IT and business to ensure effective collaboration and value delivery.
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Specialist: Business Relationship Management Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Join a scheduled class with a live instructor and other delegates.
Engage in activities, and communicate with your trainer and peers.
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's ITIL® 4 Specialist: Business Relationship Management Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
We may not have any package deals available including this course. If you enquire or give us a call on +1 7204454674 and speak to our training experts, we should be able to help you with your requirements.
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