Course information

ITIL® 4 Specialist: IT Asset Management Training Course Outline

Module 1: Key Concepts of ITAM

  • Purpose, PSFs, and Value of the ITAM Practice
  • Apply Iterative and Interdependent Scoping to IT Asset Types and IT Asset Register
  • Benefits of Standard IT Assets
  • ITAM’s Relationship with Governance, Compliance, and Policies of the Organization
  • Apply an Organization's Sustainability Objectives to ITAM
  • Identify the Key Challenges of ITAM

Module 2: ITM Value Streams and Processes

  • Roles and Relationships of Service Value Streams, Practices, and Processes in the Creation of Value
  • Value of a Common Approach to IT Asset Lifecycle Management
  • Sustainability Aspects of IT Asset Decommissioning and Disposal Actions
  • Know How to Verify, Audit, and Analyse IT Assets
  • Apply IT Asset Lifecycle Models
  • Critical Nature of Records and Documentation
  • How to Integrate ITAM into the Organization's Value Streams?
  • Relationship between ITAM and the Service Configuration Management Practice

Module 3: ITAM Roles, Skills, and Organizational Solutions

  • Key Skills required for ITAM
  • Responsibilities of the Following Roles
    • IT Asset Manager
    • License Manager
    • IT Asset Owner
    • IT Asset Custodian
    • IT Asset Consumer
  • How to Apply the LACMT Model to ITAM Activities?
  • How to Position ITAM within an Organizational Structure?

Module 4: How Does Information and Technology Support and Enables ITAM?

  • Key Inputs and Outputs of the ITAM Practice
  • Key ITAM Automation Tools and their Role in the Practice

Module 5: Understand the Role of Partners and Suppliers in ITAM

  • Types of Service Relationships
  • Complexity of Service Relationships
  • Consistent Approach to ITAM Across the Organization's Ecosystem

Module 6: How to Develop ITAM Organizational Capabilities?

  • Key Concepts of the ITIL Maturity Model
  • How to Apply Capability Criteria to Plan ITAM Capability Development?
  • Key Metrics and Methods for Improving ITAM Capabilities
  • Apply the Key Steps of the ITAM Capability Development

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Who should attend this ITIL® 4 Specialist: IT Asset Management Training Course?

This ITIL® 4 Specialist: IT Asset Management Course in Miami is suitable for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Professionals who will benefit the most from this ITIL® Certification Course are:

  • IT Financial Managers
  • IT Procurement Specialists
  • IT Asset Managers
  • Project Managers
  • Risk Managers
  • Business Continuity Managers

Prerequisites of the ITIL® 4 Specialist: IT Asset Management Training Course

Holding an ITI® 4 Foundation Certificate is a must before attending this ITIL® 4 Specialist: IT Asset Management Training Course.

ITIL® 4 Specialist: IT Asset Management Training Course Overview

In today's rapidly evolving digital landscape, understanding the principles of IT asset management is crucial. The ITIL® 4 Specialist: IT Asset Management Training Course in Miami serves as a comprehensive introduction to managing IT assets effectively, emphasizing the role of ITIL Certification in optimizing IT services. This course is essential for professionals seeking to ensure their IT operations are both cost-effective and efficient, highlighting the relevance of IT asset management in modern business environments.

The importance of mastering IT asset management cannot be overstated for IT professionals in Miami, asset managers, and business leaders aiming to reduce risks and costs while improving their service delivery. Achieving an ITIL Certification in this area equips individuals with the knowledge to implement best practices in IT asset management, making it invaluable for those looking to enhance their career prospects and organizational impact.

The Knowledge Academy's 3-day training in Miami is meticulously designed to offer delegates an in-depth understanding of IT asset management within the ITIL framework. By obtaining this ITIL Certification, delegates will learn to manage and optimize their IT assets more effectively, leading to improved IT service management, reduced operational costs, and enhanced organizational efficiency. This course is an excellent opportunity for professionals to gain a competitive edge in the field of IT asset management.

Course Objectives

  • To understand the key concepts and importance of IT asset management within the ITIL framework
  • To identify and apply the best practices in managing IT assets effectively
  • To prepare delegates for successful ITIL Certification in IT asset management
  • To enhance decision-making capabilities regarding IT asset investments and lifecycle management
  • To develop strategies for optimizing IT asset utilization and reducing costs

Upon completion of this intensive 1-day course in Miami, delegates will have gained a comprehensive understanding of IT asset management aligned with the ITIL 4 framework. They will be equipped with the skills and knowledge necessary to navigate the complexities of IT assets, implement strategic management practices, and make informed decisions that contribute to the overall efficiency and cost-effectiveness of their IT operations.

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What’s included in this ITIL® 4 Specialist: IT Asset Management Training Course?

  • ITIL® 4 Specialist: IT Asset Management Training Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Specialist: IT Asset Management Certificate
  • Digital Delegate Pack

ITIL® 4 Specialist: IT Asset Management Training Exam Information 

The ITIL® 4 Specialist: IT Asset Management Training Exam assesses participants' understanding of the ITIL® 4 concepts and practices related to IT asset management. This certification focuses on effective management and optimisation of IT assets throughout their lifecycle. 

  • Question Type: Multiple-Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks  
  • Duration: 90 minutes 
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Miami venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Miami is known as the ‘Cruise Capital of the World’ because it’s situated on Florida’s East Coast. It also has the nickname ‘the Capital of Latin America’ as Latinos represent over half of the 440,000 strong population.


Miami is a major leader for finance, commerce, international trade and entertainment and media which could explain why it was ranked as the richest city in America. Miami is home to the Florida Grand Opera and Perez Art Museum and located very close to the Everglades. Miami Beach is renowned for its long stretch of sand which is a hot spot for tourists. Other top tourist destinations include the Miami Art Museum (MAM), the Miami Museum of Contemporary Art (MOCA) and the Vizcaya Museum and gardens. There are many universities in and around the Miami including Barry University, Johnson and Wales University and Carlos Albizu University.

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Address

Miami Downtown
201 South Biscayne Blvd
28th Floor
Miami
Florida
33131

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® Training | ITIL® 4 IT Asset Management Training in Miami. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® Training | ITIL® 4 IT Asset Management Training in Miami, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

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ITIL® Training | ITIL® 4 IT Asset Management Training in Miami FAQs

IT Asset Management is the process of overseeing and optimizing the entire lifecycle of IT assets, ensuring cost efficiency, compliance, and strategic value maximization.
IT Asset Management optimizes IT asset utilization, reduces costs, ensures compliance, enhances security, and supports strategic decision-making within an organization.
The ITIL® 4 Specialist IT Asset Management Training Course enhances strategic planning, risk management, and value creation while optimizing IT asset utilization and aligning IT services with business needs.
Holding an ITI® 4 Foundation Certificate is a must before attending this ITIL® 4 Specialist IT Asset Management Training Course.
In this ITIL® 4 Specialist: IT Asset Management Certification, delegates will have a 3-day training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The duration of this ITIL® 4 Specialist: IT Asset Management Certification is 3 days.
Yes, certification will be provided upon completing this ITIL® 4 Specialist: IT Asset Management Course.
After completing the ITIL® 4 Specialist IT Asset Management Training Course, you can pursue roles like IT Asset Manager, IT Service Manager, ITIL Process Coordinator, and Asset Analyst in various organizations.
The Knowledge Academy in Miami stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking ITIL® 4 Specialist IT Asset Management Training.
The training fees for ITIL® 4 Specialist: IT Asset Management Trainingin Miami starts from $2495
The Knowledge Academy is the Leading global training provider for ITIL® 4 Specialist: IT Asset Management Training.
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Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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