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ITIL® 4 Practitioner: Change Enablement Training Course Outline
Module 1: Key Concepts of the Practice
- Purpose of the Practice
- PSFs and Key Metrics of the Practice
- Key Terms and Concepts
- Change
- Change Model
- Standard Change
- Emergency Change
- Change Authority
Module 2: Processes of the Practice
- Inputs and Outputs of the Processes
- Key Activities of the Processes
- How to Integrate Practice in the Organization's Value Streams?
Module 3: Roles and Competences of the Practice
- Responsibilities of the Key Roles of Practice
- Change Manager / Coordinator
- Change Authority
- How to Position Practice in the Organizational Structure?
Module 4: How Information and Technology Support and Enable Practice?
- Explain the Tools Application
- Apply the Recommendations on Automation
Module 5: Role of Partners and Suppliers in the Practice
- Dependencies of the Practice on Third Parties
- How Partners and Suppliers can Support the Practice?
Module 6: How the ITIL Capability Model can be Used to Develop the Practice?
- How Capability Criteria Support the Practice Capability Development?
Module 7: Recommendations for the Practice Success
- Change Enablement Success and Supported by the ITIL Guiding Principles
Who should attend this ITIL® 4 Practitioner: Change Enablement Training Course?
This ITIL® 4 Practitioner: Change Enablement Training Course in Albany, NY is designed for anyone who wants to enhance their proficiency in Change Enablement would greatly benefit from this course. However, this training will be more beneficial for:
- Change Managers.
- Change Coordinators.
- Project Managers.
- IT Managers.
- Business Analysts.
- Organizational Development Professionals.
- Service Delivery Managers.
Prerequisites for ITIL® 4 Practitioner: Change Enablement Training Course
Before attending this ITIL® 4 Practitioner: Change Enablement Training Course, learners must have completed ITIL® 4 Foundation Certification Training Course.
ITIL® 4 Practitioner: Change Enablement Training Course Overview
In the fast-paced world of Information Technology, efficiently managing and implementing change is crucial for organizations in Albany, NY aiming to maintain competitiveness and adaptability. The ITIL® 4 Practitioner: Change Enablement Training Course focuses on equipping professionals with the knowledge and skills necessary to drive effective change within IT service management frameworks. This course, rooted in the principles of ITIL Certification, addresses the dynamics of change within IT environments, emphasizing the significance of structured change enablement processes.
Understanding the intricacies of change management is essential for IT professionals in Albany, NY, project managers, and leaders who seek to minimize disruptions and enhance service delivery. Mastery in this subject, underpinned by an ITIL Certification, enables professionals to ensure that change initiatives align with strategic business goals, improving service outcomes and customer satisfaction. It is particularly vital for those responsible for managing transitions, deploying new services, or undergoing digital transformation efforts to pursue this knowledge actively.
The 1-day ITIL® 4 Practitioner: Change Enablement Training Course in Albany, NY by The Knowledge Academy is designed to provide delegates with a comprehensive understanding of change management principles within the ITIL framework. Delegates will learn to apply practical skills to manage change effectively, ensuring that IT services remain resilient and responsive to business needs.
Course Objectives
- To understand the ITIL® 4 framework and its application to change enablement.
- To learn how to manage risks and foster an effective change-driven culture within an IT environment.
- To develop skills in planning, implementing, and monitoring change to ensure it aligns with strategic objectives.
- To gain insights into the tools and techniques for effective stakeholder communication and engagement during change.
- To prepare for the ITIL Certification exam focusing on change enablement within IT service management.
Upon completion of this course in Albany, NY, delegates will have a solid understanding of the change enablement process within the ITIL® 4 framework. They will be equipped with the necessary tools and techniques to drive successful change initiatives, mitigate risks, and enhance the overall service management practices of their organization.
What's included in this ITIL® 4 Practitioner: Change Enablement Training Course?
- ITIL® 4 Practitioner: Change Enablement Examination
- World-Class Training Sessions from Experienced Instructors
- ITIL® 4 Practitioner: Change Enablement Certificate
- Digital Delegate Pack
ITIL® 4 Practitioner: Change Enablement Training Course Exam Information
The ITIL® 4 Practitioner: Change Enablement Training Course Exam assesses individuals' understanding of the ITIL® 4 frameworks. The examination is intended to assess whether an individual can demonstrate sufficient understanding and application of the concepts covered in the ITIL® 4 Change Enablement Practice publication.
- Question Type: Multiple Choice
- Total Questions: 20
- Total Marks: 20 Marks
- Pass Mark: 65%, or 13/20 Marks
- Duration: 30 Minutes
- Open Book/ Closed Book: Closed Book
Why choose us
Our Albany, NY venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Change Enablement Training Course in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Change Enablement Training Course in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
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ITIL® 4 Practitioner: Change Enablement Training Course in Albany, NY FAQs
ITIL® 4 Practitioner Change Enablement Training Course equips professionals with skills to facilitate successful changes in IT services. Participants learn strategies for effective communication, stakeholder engagement, and managing resistance to ensure smooth transitions within an organisation's IT infrastructure.
The primary focus of the ITIL® 4 Practitioner Change Enablement Training Course, offered by The Knowledge Academy, is to equip delegates with the knowledge and skills needed to effectively enable and manage changes within an organisation, aligning them with business objectives and minimizing disruption.
The ITIL® 4 Practitioner Change Enablement Course equips professionals with the skills to effectively manage organizational change, enhancing agility and resilience. By mastering change enablement principles, delegates can streamline transitions and improve service delivery, fostering continuous improvement within their organizations.
Before attending this ITIL® 4 Practitioner Change Enablement Training Course, learners must have completed the ITIL® 4 Foundation Certification Training Course.
The ITIL® 4 Practitioner Change Enablement Training Course is suitable for professionals across various industries who wish to enhance their skills in managing and implementing organizational change effectively. It caters to managers, team leaders, consultants, and anyone involved in driving change initiatives.
This ITIL® 4 Practitioner Change Enablement Training Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
In this ITIL® 4 Practitioner Change Enablement Training Course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
After completing The Knowledge Academy's ITIL® 4 Practitioner: Change Enablement Training, individuals can pursue careers as IT change managers, change coordinators, service delivery managers, or ITIL® specialists. They can also explore roles in process improvement, project management, or IT service management consultancy.
The Knowledge Academy in Albany, NY stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ITIL® 4 Practitioner Change Enablement Training Course.
The training fees for ITIL® 4 Practitioner: Change Enablement Training Coursein Albany, NY starts from $1895
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Change Enablement Training Course.
Please see our ITIL® Certification Training courses available in Albany, NY
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You won't find better value in the marketplace. If you do find a lower price, we will beat it.
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Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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