Course information

ITIL® 4 Practitioner: Deployment Management Training Course Outline

Module 1: Key Concepts of the Practice

  • Purpose of Practice
  • PSFs and Key Metrics of the Practice
  • Key Terms
  • Environment
  • Continuous Integration
  • Continuous Delivery
  • Continuous Deployment

Module 2: Processes of the Practice

  • Inputs and Outputs of the Processes
  • Key Activities of the Processes
  • Integrate the Practice in the Organisation’s Value Streams

Module 3: Roles and Competences of the Practice

  • Responsibilities of the Key Roles of the Practice
  • Deployment Manager
  • Deployment Practitioner

Module 4: Information and Technology Support and Enable the Practice

  • Tools Application
  • Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

  • Dependencies of the Practice on Third Parties
  • How Partners and Suppliers can Support the Practice?

Module 6: How ITIL® Capability Model can be Used to Develop the Practice?

  • How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

  • Grasp ITIL® Guiding Principles Supporting Deployment Management Success

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Who should attend this ITIL® 4 Practitioner: Deployment Management Training Course?

This ITIL Certification Training in Charlotte is designed for IT professionals to equip them with the skills and knowledge necessary for effective deployment management in the context of IT service management. However, the training course will be more beneficial for:

  • Deployment Managers
  • Release Managers
  • Change Managers
  • IT Service Transition Managers
  • Service Delivery Managers
  • IT Operations Managers
  • Quality Assurance Managers

Prerequisites of the ITIL® 4 Practitioner: Deployment Management Training Course

Before attending this ITIL® 4 Practitioner: Deployment Management Training Course, delegates must have completed the ITIL® 4 Foundation Certification Training Course.

ITIL® 4 Practitioner: Deployment Management Training Course Overview

Deployment management is a critical aspect of the ITIL® framework, focusing on the planning, coordination, and implementation of new or changed services and features. It plays a vital role in aligning IT services in Charlotte with organizational goals and objectives, ensuring that the implemented changes meet all the technical requirements.

Learners in this ITIL Certification Training  in Charlotte will gain a deep understanding of deployment processes, risk management, and communication strategies essential for successful service transitions. Holding valuable insights and skills for effective and efficient deployment practices enables individuals to advance their careers in IT service management or organizations.

This 1-day ITIL® 4 Practitioner: Deployment Management Training Course in Charlotte provides delegates with the key concepts of deployment management practices. Delegates will learn how to integrate the practice into the organization's value streams. They will also learn how to position the practice in the organizational structure and how capability criteria support practice capability development. Our highly skilled and professional instructor, who has years of experience in teaching ITIL® courses, will conduct this training course effectively.

Course Objectives

  • To acquire proficiency in coordinating service transitions effectively
  • To apply ITIL® 4 framework principles to optimize service deployment
  • To enhance problem-solving abilities in real-world deployment scenarios
  • To master risk management strategies for seamless deployment processes
  • To develop communication skills crucial for successful service implementation
  • To cultivate a strategic mindset for continuous service improvement initiatives

At the end of this training course in Charlotte, delegates will be able to plan and implement new or modified services and communication strategies vital for successful service transitions. They will also be able to develop strong problem-solving capabilities, ensuring effective resolution of challenges that may arise during service deployment.

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What’s included in this ITIL® 4 Practitioner: Deployment Management Training Course?

  • ITIL® 4 Practitioner: Deployment Management Training Examination    
  • World-class Training Sessions from Experienced Instructors    
  • ITIL® 4 Practitioner: Deployment Management Certificate      
  • Digital Delegate Pack

ITIL® 4 Practitioner: Deployment Management Exam Information

ITIL® 4 Practitioner: Deployment Management Exam is intended to determine whether the individuals can apply and comprehend the concepts covered in the ITIL® 4 Deployment Management Practice publication to a satisfactory level.

  • Type of Questions: Multiple Choice
  • Total Questions: 20
  • Number of Marks: 20 Marks
  • Pass Mark: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open/Closed Book: Closed Book

Why choose us

Our Charlotte venue

Includes..

Free Wi-Fi

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Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Charlotte is the biggest city in the state of North Carolina. It is the third fastest growing major city in the United States.  It has an estimated population of 810,000 people. Charlotte is home to the corporate headquarters of Bank of America. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. The public school system in North Carolina is the second largest system in the state and the 17th largest in the whole of the United States. There is an estimate 150,000 pupils being taught in the 164 public schools of Charlotte. Charlotte is the home of many notable universities. For example Central Piedmont Community College, Charlotte School of Law, Johnson C. Smith University and the University of North Carolina are all based in Charlotte. The University of North Carolina is the biggest in the city with 27,000 students. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Buffalo.

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Address

Charlotte, North Carolina

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Deployment Management Training Course in Charlotte. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Deployment Management Training Course in Charlotte, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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ITIL® 4 Practitioner: Deployment Management Training Course in Charlotte FAQs

Incident Management is a process aimed at quickly restoring normal service operations after an interruption, minimizing impact on business operations and ensuring service quality and availability are maintained.
The key concepts of ITIL 4 Practitioner: Deployment Management include planning, scheduling, controlling the movement of releases to test and live environments, and ensuring that the integrity of the live environment is protected, and the correct components are released.
Taking the ITIL® 4 Practitioner Deployment Management Course offers benefits such as improved deployment efficiency, minimized disruption to live environments, enhanced understanding of ITIL 4 practices, and better alignment of IT services with business needs.
There are no formal prerequisites for taking this ITIL® 4 Practitioner Deployment Management Training Course.
The ITIL® 4 Practitioner Deployment Management Course includes comprehensive coverage of ITIL® 4 Deployment Management practices, interactive training sessions, practical exercises, study materials, and preparation for the ITIL® 4 Practitioner Deployment Management Certification exam to enhance deployment efficiency and IT service quality.
This ITIL® 4 Practitioner Deployment Management Training Course spans over a duration of 1 day.
Upon registering for this ITIL® 4 Practitioner Deployment Management Training Course, you will receive the course confirmation details immediately.
After completing the ITIL® 4 Practitioner Deployment Management Course, career opportunities include roles such as IT Service Manager, Deployment Manager, Release Manager, Operations Manager, and IT Project Manager, with enhanced prospects for advancement in IT service management and operations.
The Knowledge Academy in Charlotte stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking an ITIL® 4 Practitioner Deployment Management Training.
The training fees for ITIL® 4 Practitioner: Deployment Management Training Coursein Charlotte starts from $1895
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Deployment Management Training Course.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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