Course information

ITIL® 4 Practitioner: Release Management Training Course Outline

Module 1: Key Concepts of the Practice

  • Purpose of the Practice
  • PSFs and Key Metrics of the Practice
  • Key Terms/Concepts
  • Release
  • CI/CD and Release Management
  • Release Model
  • Push/Pull Conditions

Module 2: Processes of the Practice

  • Inputs and Outputs of the Processes
  • Key Activities of the Processes
  • How to Integrate the Practice in the Organisation’s Value Streams?

Module 3: Roles and Competences of the Practice

  • Responsibilities of the Key Roles of the Practice
  • How to Position the Practice in the Organisational Structure?

Module 4: Information and Technology Support and Enable the Practice

  • Tools Application
  • Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

  • Dependencies of the Practice on Third Parties
  • How Partners and Suppliers Can Support the Practice?

Module 6: ITIL Capability Model Can be Used to Develop the Practice

  • How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

  • Release Management Success and Supported by the ITIL Guiding Principles

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Who should attend this ITIL® 4 Practitioner: Release Management Training Course?

This ITIL® 4 Practitioner: Release Management Training Course in Hartford is designed for anyone who wants to enhance their proficiency in Release Management practices. A wide range of professionals can benefit from this training:

  • Release Managers
  • IT Managers
  • Software Developers
  • DevOps Engineers
  • Project Managers
  • Service Delivery Managers
  • Quality Assurance/Test Managers
  • Systems Administrators

Prerequisites for ITIL® 4 Practitioner: Release Management Training Course

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Release Management Training Course.

ITIL® 4 Practitioner: Release Management Training Course Overview

The ITIL® 4 Practitioner: Release Management Training Course in Hartford presents a focused opportunity for IT professionals to delve into the critical aspects of IT service management, specifically within release management. This course, grounded in the ITIL framework, is designed to enhance the efficiency and reliability of service deployments, making it a cornerstone for modern IT operations. Its relevance extends across industries, aiming to standardize practices and methodologies for successful service rollouts.

Understanding release management principles is pivotal for IT professionals responsible for maintaining IT services' stability while implementing new features or updates. This course in Hartford particularly benefits project managers, IT service managers, and operations staff aiming to achieve ITIL Certification. It equips these professionals with the necessary skills to manage service releases effectively, ensuring minimal disruption and maximum value to the business.

The 1-day training in Hartford offered by the Knowledge Academy is meticulously structured to provide delegates with a comprehensive understanding of ITIL 4's release management practices. Delegates will gain hands-on experience, learning to apply ITIL principles to real-world scenarios, thus preparing them for successful ITIL Certification. This course not only enhances their professional skill set but also significantly boosts their career prospects in the rapidly evolving IT landscape.

Course Objectives

  • To understand the ITIL 4 framework and its application in release management
  • To identify and implement effective release management strategies
  • To enhance skills in managing risks associated with service releases
  • To improve coordination among IT service management processes
  • To prepare delegates for successful ITIL Certification in release management

Upon completion of the ITIL® 4 Practitioner: Release Management Training Course in Hartford, delegates will have acquired a solid foundation in the principles and practices of release management within the ITIL framework. This knowledge will empower them to manage and implement efficient, effective release processes that align with organizational goals, significantly contributing to their professional growth and the success of their IT projects.

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What's included in this ITIL® 4 Practitioner: Release Management Training Course?

  • ITIL® 4 Practitioner: Release Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • ITIL® 4 Practitioner: Release Management Certificate
  • Digital Delegate Pack

ITIL® 4 Practitioner: Release Management Training Course Exam Information

The ITIL® 4 Practitioner: Release Management Training Course Exam assesses individuals' understanding of the key concepts, principles, value and challenges of the Release Management Practice. It is intended to provide individuals with best practice guidance on how to make new and changed services and features available for use.

  • Question Type: Multiple Choice
  • Total Questions: 20 
  • Total Marks: 20 Marks 
  • Pass Mark: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open Book/ Closed Book: Closed Book

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Our Hartford venue

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Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Hartford, a city in the state of Connecticut, has a current population that totals an average of roughly 125,000 spread across 18 square miles of land.  At The Knowledge Academy we offer over 50,000 classroom based training courses in Hartford, in order to enhance people’s learning in an array of subject areas.  Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating in a course at a community college will be earning credits in order to achieve an associate’s degree.

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Address

Downtown
100 Pearl Street
14th Floor
Hartford
Connecticut
06103

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Release Management Training Course in Hartford. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Release Management Training Course in Hartford, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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ITIL® 4 Practitioner: Release Management Training Course in Hartford FAQs

Release Management, as defined by The Knowledge Academy, is the process of planning, scheduling, and controlling software releases, ensuring smooth transitions from development to deployment. It involves coordinating resources, managing risks, and maintaining quality standards to deliver reliable software updates efficiently.
The key concepts of ITIL 4 Practitioner: Release Management include planning, scheduling, and controlling the release of IT services. This involves assessing risks, coordinating resources, and ensuring smooth transitions.
The ITIL® 4 Practitioner Release Management Training equips you with advanced skills to streamline software delivery, reduce risks, and enhance collaboration. Gain expertise in planning, scheduling, and controlling releases, ensuring efficient deployment, and maximizing business value.
There are no formal prerequisites for attending this ITIL® 4 Practitioner Release Management Training Course.
In this ITIL® 4 Practitioner Release Management Certification, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Upon completing ITIL® 4 Practitioner Release Management Training Course, you will receive a certification. This certification acknowledges your proficiency in Release Management within the ITIL® 4 framework.
Upon completing the ITIL® 4 Practitioner Release Management Course offered by The Knowledge Academy, career opportunities include roles such as Release Manager, Service Transition Manager, IT Operations Manager, and IT Service Manager. These positions involve managing the release of new IT services and ensuring efficient deployment processes.
The Knowledge Academy in Hartford stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ITIL® 4 Practitioner Release Management Training Course.
The training fees for ITIL® 4 Practitioner: Release Management Training Coursein Hartford starts from $1895
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Release Management Training Course.
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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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