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Course information
ITIL® 4 Practitioner: Service Configuration Management Training Course Outline
Module 1: Key Concepts of the Practice
- Purpose of the Practice
- PSFs and Key Metrics of the Practice
- Key Terms and Concepts
- Configuration Item (CI)
- Service Configuration Model
- CI Lifecycle Model
- Configuration Management System
- Configuration Management Database
- Baseline Configuration
- Configuration Verification
- Configuration Inventory
- Configuration Audit
Module 2: Processes of the Practice
- Inputs and Outputs of the Processes
- Key Activities of the Processes
- Integrate the Practice in the Organization's Value Streams
Module 3: Roles and Competences of the Practice
- Responsibilities of the Key Roles of the Practice
- Configuration Manager
- Configuration Coordinator
- Configuration Librarian
- Resource Owner/Custodian
- Position the Practice in the Organizational Structure
Module 4: How Information and Technology Support and Enable the Practice?
- Explain the Tools Application
- Apply the Recommendations on Automation
Module 5: Role of Partners and Suppliers in the Practice
- Dependencies of the Practice on Third Parties
- How Partners and Suppliers Can Support the Practice?
Module 6: How the ITIL Capability Model Can Be Used to Develop the Practice
- How Capability Criteria Support the Practice Capability Development?
Module 7: Recommendations for the Practice Success
- How ITIL Guiding Principles Support Successful Service Configuration Management?
Who should attend this ITIL® 4 Practitioner: Service Configuration Management Certification Course?
This ITIL Certification Course in Albany, NY is designed for everyone seeking to advance their knowledge and skills in ITIL® 4 Practitioner: Service Configuration Management. This Course is more beneficial for:
- Configuration Managers
- Configuration Analysts
- Change Managers
- Release Managers
- Service Desk Analysts
- IT Asset Managers
- Security Analysts
Prerequisites for ITIL® 4 Practitioner: Service Configuration Management Training
There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course, but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.
ITIL® 4 Practitioner: Service Configuration Management Certification Course Overview
The ITIL® 4 Practitioner: Service Configuration Management Certification Course in Albany, NY is an essential step for IT professionals aiming to excel in the ever-evolving field of IT service management. This course, grounded in the globally recognized ITIL framework, equips delegates with the knowledge and skills necessary to manage service configuration effectively, a critical component for ensuring the reliability and efficiency of IT services.
Understanding the principles of service configuration management is crucial for IT managers, systems administrators, and IT professionals in Albany, NY responsible for maintaining service integrity and continuity. Mastering this subject through the "ITIL Certification" ensures that professionals can implement and manage service configurations that support business objectives and operational requirements.
The ITIL® 4 Practitioner: Service Configuration Management Certification Course in Albany, NY offered by The Knowledge Academy is designed as a comprehensive 1-day training session that provides delegates with a deep dive into the best practices of service configuration management. This course not only prepares individuals for the ITIL Certification but also empowers them with practical skills to apply ITIL frameworks effectively within their organizations.
Course Objectives
- To understand the key concepts and importance of service configuration management in the ITIL framework.
- To learn how to implement and manage effective service configuration processes.
- To prepare delegates for the ITIL Certification in Service Configuration Management.
- To enhance skills in analyzing and improving service configuration to support business outcomes.
- To apply practical examples and case studies to real-world scenarios for better comprehension.
Upon completion of this course in Albany, NY, delegates will possess a thorough understanding of service configuration management principles as per the ITIL framework. They will be equipped with the skills necessary to implement these practices effectively within their organizations, ensuring IT services are managed with precision and efficiency.
What’s included in this ITIL® 4 Practitioner: Service Configuration Management Training Course?
- ITIL® 4 Practitioner: Service Configuration Management Examination
- World-Class Training Sessions from Experienced Instructors
- ITIL® 4 Practitioner: Service Configuration Management Certificate
- Digital Delegate Pack
ITIL® 4 Practitioner: Service Configuration Management Exam Information
The following information gives you an insight into the current structure of the ITIL® 4 Practitioner exam.
- Type of Questions: Multiple Choice
- Total Questions: 20
- Total Marks: 20 Marks
- Pass Mark: 65%, or 13/20 Marks
- Duration: 30 Minutes
- Open/Closed Book: Closed Book
Why choose us
Our Albany, NY venue
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Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Service Configuration Management Training in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Service Configuration Management Training in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
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What our customers are saying
ITIL® 4 Practitioner: Service Configuration Management Training in Albany, NY FAQs
ITIL® 4 is the latest version of the Information Technology Infrastructure Library framework, providing guidance on modern IT service management practices.
ITIL® 4 Practitioner: Service Configuration Management Training is important because it equips professionals with the skills to effectively manage and control service configurations, ensuring alignment with business objectives and minimizing service disruptions.
From this course, you will learn about service configuration management principles, processes, tools, and techniques aligned with the ITIL® 4 framework. You will also gain practical insights into managing configuration items, baselines, and changes to optimize service delivery.
The benefits of taking this course include acquiring in-demand service configuration management skills, improving service reliability and availability, enhancing IT service quality, and increasing your value to organizations seeking ITIL®-certified professionals.
There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.
The ITIL® 4 Practitioner: Service Configuration Management Training Course includes the ITIL® 4 Practitioner: Service Configuration Management Examination, world-class training sessions conducted by experienced instructors, the ITIL® 4 Practitioner: Service Configuration Management Certificate, and a digital delegate pack.
The course spans for 1-day.
Yes, upon completing this training course and passing the certification exam, you will receive an ITIL® 4 Practitioner: Service Configuration Management Certification.
Career opportunities after completing this training include roles such as Configuration Manager, Service Asset and Configuration Manager, Change Manager, Release Manager, IT Service Manager, and IT Consultant in organizations that require effective service configuration management practices.
The Knowledge Academy in Albany, NY stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking HTML and CSS Courses.
The training fees for ITIL® 4 Practitioner: Service Configuration Management Trainingin Albany, NY starts from $1895
The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Service Configuration Management Training.
Please see our ITIL® Certification Training courses available in Albany, NY
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Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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