ITIL® 4 Practitioner: Service Configuration Management Training in Chicago

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ITIL® 4 Practitioner: Service Configuration Management Training

Chicago

Learn the basics of ITIL® 4 Practitioner: Service Configuration Management Training
Stay ahead of competition in the field of service management Chicago
Learn to identify and define configuration items(CIs) within an IT infrastructure

Dates & Prices Dates & Prices

Course information

ITIL® 4 Practitioner: Service Configuration Management Training Course Outline

Module 1: Key Concepts of the Practice

Purpose of the Practice
PSFs and Key Metrics of the Practice
Key Terms and Concepts
Configuration Item (CI)
Service Configuration Model
CI Lifecycle Model
Configuration Management System
Configuration Management Database
Baseline Configuration
Configuration Verification
Configuration Inventory
Configuration Audit

Module 2: Processes of the Practice

Inputs and Outputs of the Processes
Key Activities of the Processes
Integrate the Practice in the Organization's Value Streams

Module 3: Roles and Competences of the Practice

Responsibilities of the Key Roles of the Practice
- Configuration Manager
- Configuration Coordinator
- Configuration Librarian
- Resource Owner/Custodian
Position the Practice in the Organizational Structure

Module 4: How Information and Technology Support and Enable the Practice?

Explain the Tools Application
Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

Dependencies of the Practice on Third Parties
How Partners and Suppliers Can Support the Practice?

Module 6: How the ITIL Capability Model Can Be Used to Develop the Practice

How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

How ITIL Guiding Principles Support Successful Service Configuration Management?

Who should attend this ITIL® 4 Practitioner: Service Configuration Management Certification Course?

This ITIL Certification Course in Chicago is designed for everyone seeking to advance their knowledge and skills in ITIL® 4 Practitioner: Service Configuration Management. This Course is more beneficial for:

Configuration Managers
Configuration Analysts
Change Managers
Release Managers
Service Desk Analysts
IT Asset Managers
Security Analysts

Prerequisites for ITIL® 4 Practitioner: Service Configuration Management Training

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course, but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.

ITIL® 4 Practitioner: Service Configuration Management Certification Course Overview

The ITIL® 4 Practitioner: Service Configuration Management Certification Course in Chicago is an essential step for IT professionals aiming to excel in the ever-evolving field of IT service management. This course, grounded in the globally recognized ITIL framework, equips delegates with the knowledge and skills necessary to manage service configuration effectively, a critical component for ensuring the reliability and efficiency of IT services.

Understanding the principles of service configuration management is crucial for IT managers, systems administrators, and IT professionals in Chicago responsible for maintaining service integrity and continuity. Mastering this subject through the "ITIL Certification" ensures that professionals can implement and manage service configurations that support business objectives and operational requirements.

The ITIL® 4 Practitioner: Service Configuration Management Certification Course in Chicago offered by The Knowledge Academy is designed as a comprehensive 1-day training session that provides delegates with a deep dive into the best practices of service configuration management. This course not only prepares individuals for the ITIL Certification but also empowers them with practical skills to apply ITIL frameworks effectively within their organizations.

Course Objectives

To understand the key concepts and importance of service configuration management in the ITIL framework.
To learn how to implement and manage effective service configuration processes.
To prepare delegates for the ITIL Certification in Service Configuration Management.
To enhance skills in analyzing and improving service configuration to support business outcomes.
To apply practical examples and case studies to real-world scenarios for better comprehension.

Upon completion of this course in Chicago, delegates will possess a thorough understanding of service configuration management principles as per the ITIL framework. They will be equipped with the skills necessary to implement these practices effectively within their organizations, ensuring IT services are managed with precision and efficiency.

What’s included in this ITIL® 4 Practitioner: Service Configuration Management Training Course?

ITIL® 4 Practitioner: Service Configuration Management Examination
World-Class Training Sessions from Experienced Instructors
ITIL® 4 Practitioner: Service Configuration Management Certificate
Digital Delegate Pack

ITIL® 4 Practitioner: Service Configuration Management Exam Information

The following information gives you an insight into the current structure of the ITIL® 4 Practitioner exam.

Type of Questions: Multiple Choice
Total Questions: 20
Total Marks: 20 Marks
Pass Mark: 65%, or 13/20 Marks
Duration: 30 Minutes
Open/Closed Book: Closed Book

Why choose us

Our Chicago venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Chicago is on Lake Michigan in Illinois; it is among the largest cities in the U.S.A with a population of 2,635,352. Famous for it’s architecture and skyscrapers such as the iconic John Hancock Center, and the neo-Gothic Tribune Tower. Chicago is also renowned for its museums, including the Art Institute of Chicago. Since the mid 19th century, Chicago has been the centre of higher education and research with several universities such as; the University of Chicago; Illinois Institute of Technology; Northwestern University; Loyola University Chicago; DePaul University and University of Illinois at Chicago.

Address

One Magnificent Mile
980 North Michigan Avenue
Suite 1400
Chicago
Illinois
60611

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Service Configuration Management Training in Chicago. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Service Configuration Management Training in Chicago, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

ITIL® 4 Practitioner: Service Configuration Management Training in Chicago FAQs

What is ITIL® 4?

ITIL® 4 is the latest version of the Information Technology Infrastructure Library framework, providing guidance on modern IT service management practices.

Why is ITIL® 4 Practitioner: Service Configuration Management Training important?

ITIL® 4 Practitioner: Service Configuration Management Training is important because it equips professionals with the skills to effectively manage and control service configurations, ensuring alignment with business objectives and minimizing service disruptions.

What will I learn from this course?

From this course, you will learn about service configuration management principles, processes, tools, and techniques aligned with the ITIL® 4 framework. You will also gain practical insights into managing configuration items, baselines, and changes to optimize service delivery.

What are the benefits of taking this ITIL® 4 Practitioner: Service Configuration Management Course?

The benefits of taking this course include acquiring in-demand service configuration management skills, improving service reliability and availability, enhancing IT service quality, and increasing your value to organizations seeking ITIL®-certified professionals.

Are there any prerequisites for taking this course?

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Service Configuration Management Training Course but having a foundational knowledge of IT service management concepts, especially those related to ITIL®, is beneficial.

What is included in this course?

The ITIL® 4 Practitioner: Service Configuration Management Training Course includes the ITIL® 4 Practitioner: Service Configuration Management Examination, world-class training sessions conducted by experienced instructors, the ITIL® 4 Practitioner: Service Configuration Management Certificate, and a digital delegate pack.

What is the duration of this ITIL® 4 Practitioner: Service Configuration Management Certification?

The course spans for 1-day.

Will I receive a certification upon completing this ITIL® 4 Practitioner: Service Configuration Management Training Course?

Yes, upon completing this training course and passing the certification exam, you will receive an ITIL® 4 Practitioner: Service Configuration Management Certification.

What are the career opportunities available after completing ITIL® 4 Practitioner: Service Configuration Management Training?

Career opportunities after completing this training include roles such as Configuration Manager, Service Asset and Configuration Manager, Change Manager, Release Manager, IT Service Manager, and IT Consultant in organizations that require effective service configuration management practices.

Why choose The Knowledge Academy in Chicago over others?

The Knowledge Academy in Chicago stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking HTML and CSS Courses.

What is the cost/training fees for ITIL® 4 Practitioner: Service Configuration Management Training in Chicago?

The training fees for ITIL® 4 Practitioner: Service Configuration Management Trainingin Chicago starts from $1895

Which is the best training institute/provider of ITIL® 4 Practitioner: Service Configuration Management Training in Chicago?

The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Service Configuration Management Training.

What are the best ITIL® Certification Training courses in Chicago?

Please see our ITIL® Certification Training courses available in Chicago

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Looking for more information on ITIL® Certification Training?

What is ITIL®?

History of ITIL®

Who is ITIL® for?

ITIL® Exams

How to book an ITIL® course

ITIL® Methodology

ITIL® Models

ITIL® Courses

Exam results and what if I fail my ITIL® exams?

What organisations use ITIL®?

How to add ITIL® to your LinkedIn

ITIL® Jobs

What Manuals are available for ITIL®?

ITIL® Books

How to add ITIL® to your CV

Benefits of ITIL® for Individuals

Benefits of ITIL® for Businesses

ITIL® Case Studies

ITIL® Careers

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