Course information

Root Cause Analysis Course Outline

Module 1: Introduction to Root Cause Analysis

  • What is Root Cause Analysis?
  • Casual Factors
  • Direct Cause Vs Root Cause
  • Goals of Root Cause Analysis
  • Root Cause Identification

Module 2: Improvement Methodologies

  • 3 Cs
  • Eight Ds
  • PDCA (Plan, Do, Check, Act):
  • DMAIC
  • Kaizen
  • Kaizen Limitations
  • Kepner-Tregoe Analysis

Module 3: Gather and Manage Data

  • Overview
  • Data Collection
  • Gather Data

Module 4: Root Cause Analysis Techniques

  • Introduction
  • Five ‘Whys’
  • Cause and Effect
  • Pareto Analysis
  • Change Analysis
  • Barrier Analysis
  • Scatter Diagrams Correlation and Regression
  • Correlation and Causation
  • Forecasting
  • Pearson's Correlation Coefficient (R)
  • Regression Analysis with Scatter Diagrams
  • Events and Causal Factors Analysis / Flow (Process) Diagram
  • Fault Tree Analysis
  • Control Charts / Run Charts
  • Benefits of using a Control Chart
  • Run Charts

Module 5: Generate and Evaluate Effective Solutions

  • Effective Solution Process
  • 7 Steps of Problem Solving
  • Edward De Bono and The Six Working Hats
  • De Bono’s Six Working Hats
  • Other Prioritization/Consensus Tools

Show moredowndown

Who should attend this Root Cause Analysis Training?

This ITIL Certification in New Jersey is designed to equip delegates with the skills and techniques necessary to identify and address the underlying causes of problems and issues within various contexts. Root Cause Analysis Certification Training is particularly beneficial for these professionals:

  • Quality Assurance Professionals
  • Operations Managers
  • Project Managers
  • Safety and Risk Management Professionals
  • Problem-Solving Teams
  • Process Improvement Specialists
  • Manufacturing and Production Managers

Prerequisites of this Root Cause Analysis Training Course

There are no formal prerequisites for this  ITIL Certification. However, basic problem-solving and analytical skills would be beneficial for the delegates.

Root Cause Analysis Course Overview

Root Cause Analysis (RCA) is a systematic approach employed to identify the underlying causes of problems or incidents to prevent their recurrence. In today's complex working environments, especially within IT and service management in New Jersey, understanding the root causes of issues is crucial for continuous improvement. This approach is not only essential for problem-solving but also aligns with methodologies promoted by ITIL Certification, highlighting its relevance across various professional fields.

Professionals in New Jersey aiming to excel in roles that require meticulous problem-solving and continuous process improvement should consider mastering Root Cause Analysis. Particularly, individuals holding or pursuing ITIL Certification find RCA skills invaluable. This knowledge is critical for IT service managers, quality assurance specialists, project managers, and anyone involved in the operational excellence and service improvement processes. RCA equips professionals with the analytical skills necessary to lead their organizations toward fewer failures and enhanced service quality.

The 1-day Root Cause Analysis Course in New Jersey offered by The Knowledge Academy is designed to empower delegates with the skills needed to conduct effective RCA within their organizations. This training delves into the methodologies and tools essential for uncovering the root causes of issues framed within the context of ITIL Certification principles. By integrating RCA skills with ITIL Certification insights, delegates will leave the course equipped to drive significant improvements in service management and operational efficiency, laying a foundation for excellence in their professional roles.

Course Objectives

  • To understand the principles and methodologies of Root Cause Analysis within the framework of ITIL Certification
  • To identify and apply the appropriate tools and techniques for conducting effective RCA
  • To enhance problem-solving and analytical skills in service management environments
  • To learn how to prevent recurrent problems and improve service quality
  • To integrate RCA findings with ITIL practices to support continuous improvement initiatives

Upon completion of this course in New Jersey, delegates will have acquired the knowledge and skills to conduct root cause analysis effectively in their organizations. They will be able to apply these insights to prevent the recurrence of problems, leading to improved operational efficiency and service quality.

Show moredowndown

What’s included in this Root Cause Analysis Training?

  • World-Class Training Sessions from Experienced Instructors
  • Root Cause Analysis Certificate
  • Digital Delegate Pack

Why choose us

Our New Jersey venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

New Jersey is a state in the north east of the US, it is nick named “The Garden State”. It is one of the smallest states in the US but has a population of nearly 9 million people which makes it the 11th most populated. It is one of the wealthiest states in the US regarding household income. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. In New Jersey there is the Education Advancement Initiative (EAI) which was created to increase the college admission rate by a minimum of 10% for New Jersey high school pupils. They are also charged with helping to decrease the dropout rate in New Jersey schools by around 15%. Another aim of this committee is to increase the amount of money that is being devoted to schools in the area. Princeton University is the top university in the state of New Jersey. It is a private Ivy League research university. It is the 11th highest ranked university in the world and is the 6th best university in the United States. Princeton provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences, and engineering. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as New Jersey.

Show moredown

Address

Dolce Basking Ridge
300 North Maple Ridge
Basking Ridge
New Jersey
07920

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Root Cause Analysis Course | Root Cause Analysis Training in New Jersey. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Root Cause Analysis Course | Root Cause Analysis Training in New Jersey, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored_learning_experience

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

team_building

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

monitor_progress

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Root Cause Analysis Course | Root Cause Analysis Training in New Jersey FAQs

Root Cause Analysis is a systematic process for identifying the underlying reasons for problems or incidents, aimed at implementing long-term solutions to prevent recurrence and improve overall performance.
This training improves problem-solving skills, boosts efficiency by preventing recurring issues, and fosters a culture of continuous improvement and operational excellence within organizations.
You will learn to accurately identify, analyze, and address the underlying causes of problems, enhancing problem-solving, decision-making, and preventive measures for operational efficiency.
No formal prerequisites are needed for this course, making it accessible to anyone interested in enhancing their problem-solving and analytical skills through Root Cause Analysis.
This course is perfect for professionals in quality control, project management, operations, and maintenance who seek to enhance their problem-solving skills and operational efficiency through Root Cause Analysis.
The duration of this training is 1 day.
If you're involved in problem-solving, quality improvement, or process management and seek to enhance your skills in identifying and addressing core issues, this training is ideal for you.
In this Root Cause Analysis Certification, delegates will have a 1-day training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Root Cause Analysis Certification.
The training fees for Root Cause Analysisin New Jersey starts from $1295
The Knowledge Academy is the Leading global training provider for Root Cause Analysis.
Show more down

Why choose us

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo
backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +1 7204454674 and speak to our training experts, we should be able to help you with your requirements.

cross

BIGGEST
Christmas SALE!

red-starWHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.