Lean IT - United States

Lean IT

Lean IT is the application of Lean waste reduction principles. Our Lean IT Training in the United States provides the ideal introduction to Lean based IT principles, offering trusted guidance to help organizations deliver maximum value.

REASONS TO CHOOSE

Certify your knowledge of Lean IT with Lean IT Training in the United States
Learn the ideas and terminology behind Lean IT
Understand how to implement Lean-based IT principles
Optimize processes to produce maximum value
Elevate your career opportunities and earning potential

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Lean IT

Duration

Online Instructor-led (2 days)

Online Self-paced (16 hours)

exam

Certified Lean IT Training Examination

Certified Lean IT Training Course Outline

Module 1: Introduction to Lean

About Lean
Origins of Lean
Lean in a Nutshell
Key Lean Terms and Concepts
Muda
Wastes of Lean
Classical Forms of Muda
Lean Temple
Hoshin Kanri (Policy Deployment)
Jidoka (Autonomation)
Just in Time (JIT)
Big Losses
Lean Business and Uses of Lean
What Lean Should Look Like?
PDCA (Plan, Do, Check, Act)
Lean IT and Lean IT Dimensions

Module 2: Lean Customer

Customers, Processes, and Waste
What are Customers?
Why do we Need to Listen to the VOC?
Determine the Value and Define the VOC
VOC Methodology
Identify Customers
Customer Segmentation
SIPOC
Gather Customer Information
Tips for Customer Information Sources
Analyze Customer Information
Affinity Diagrams
Overview of the Kano Model
Kano Analysis
What the Lines Imply?
Axis
Determine Customer Needs
Identifying the Requirements
What is a Critical to Quality (CTQ)?
Critical to Quality Trees
Why Do This?
Identify Critical Customer Needs
Identify Quality Drivers
Identify Performance Requirements
CTQ Trees in Action
Common Terminology
What Might the Customer Care About?

Module 3: Lean Process

Lean Principles
Value
Path to Value
Lean Principle
Value Stream Terminology
Process Maps
Swim Lanes
Process Mapping
Typical Process Map Contents
What is Value Stream?
Value Stream Maps
Steps for Building a Value Stream Map
Push Vs Pull Systems
Key Lean Metrics
Choosing the Right Metrics
Metrics and Measures Roadmap

Module 4: Managing Performance

What are Lean Process Measurements?
Two Top-Level Measures
Application of OEE
Four Sub-Metrics
Calculating OEE and TEPP
Key Performance Indicators (KPIs)
Process Measurement Points
Criteria for Good Measures

Module 5: Lean Organization

Lean Leadership
Employee Empowerment
Communication Planning
Pursuing Perfection
Visual Management
Cell Information Boards
Guidelines for Visual Management
Visual Management Checklist

Module 6: Behavior and Attitude

Lean Management
Leadership and Culture
Gemba and Gemba Walk
5S and Steps of 5S

Module 7: Problem/Kaizen

Kaizen Philosophy and Events
Formal Kaizen Process and Roles
What is DMAIC and DMAIC Cycle?
Problem Solving Framework
Background to Problem Solving
Seven-Step Problem Solving Methodology
Generate and Select Solutions
5 Whys
Completing the 5 Whys
Root Cause Analysis
Key Steps in the Use of a Fishbone Diagram
Example of Workshop Validation Process
Cause and Effect Diagram
Fishbone
Reverse Fishbone
Pareto Analysis

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Who should attend this Certified Lean IT Training Course?

The Certified Lean IT Course in the United States is designed to provide delegates with the skills and knowledge necessary to implement Lean principles within Information Technology (IT) operations and Service Management. This training course is especially beneficial for these professionals:

IT Managers
IT Service Managers
IT Process Improvement Specialists
IT Project Managers
IT Consultants
Change Managers
Quality Assurance Professionals

Prerequisites of the Certified Lean IT Training Course

There are no formal prerequisites for this Certified Lean IT Course. However, a basic understanding of Information Technology, Lean Principles, and their fundamental concepts would be beneficial for the delegates.

Certified Lean IT Training Course Overview

The Certified Lean IT Training in the United States offers a comprehensive understanding of Lean principles tailored specifically for the IT sector. In today's rapidly evolving digital landscape, Lean based IT principles become increasingly relevant as it aims to enhance the efficiency and effectiveness of IT services, aligning them more closely with customer needs. This approach is pivotal in streamlining processes, reducing waste, and ensuring optimal resource utilization in IT operations.

Professionals in the United States in the IT sector, Project Managers, and individuals involved in IT Service Management should consider mastering Lean in IT. It is particularly important for those looking to improve process efficiencies, implement cost-saving strategies, and foster a culture of continuous improvement within their organizations. Lean based IT Training equips these professionals with the skills to drive significant operational improvements and deliver greater value to their customers.

This 1-day training course in the United States by the Knowledge Academy is meticulously designed to provide delegates with practical skills and knowledge in Lean based IT principles. Delegates will learn how to apply Lean principles in IT settings effectively, leading to improved service delivery and enhanced customer satisfaction. The course covers key concepts and methodologies, preparing individuals for the Lean based IT Certification, which validates their expertise in this field.

Course Objectives

To impart a thorough understanding of Lean principles in an IT context
To demonstrate effective techniques for waste reduction in IT processes
To equip delegates with skills for enhancing IT service efficiency
To prepare individuals for the Lean IT Certification examination
To provide insights into continuous improvement strategies in IT services

Upon completion of the Certified Lean IT Training in the United States, delegates will possess a deep understanding of how to apply Lean methodologies in IT. They will be equipped with practical tools and techniques to initiate and lead Lean-based improvements within their IT environments, ensuring their organizations can deliver high-quality, efficient IT services that align with business objectives and customer expectations.

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What’s included in this Certified Lean IT Training Course?

Certified Lean IT Examination
World-Class Training Sessions from Experienced Instructors
Certified Lean IT Certificate
Digital Delegate Pack

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Certified Lean IT Training Examination Information:

The Lean IT Foundation exam follows this format:

Question Type: Multiple Choice
Total Questions: 40
Pass Mark: 26/40 pass mark or 65%
Duration: 60 Minutes

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +1 7204454674 or Inquire.

Lean IT FAQs

What is the Lean IT Course?

The Lean IT Course is focused on applying Lean principles to IT and business processes, with the goal of reducing waste, improving efficiency, and enhancing value delivery.

How do you get certified in Lean?

To become certified in Lean, individuals need to complete a Lean Training Course, pass an associated exam, and meet any experience requirements.

Who should attend Lean Training?

Lean Courses are suitable for IT professionals, Managers, Project Leaders, and anyone interested in optimizing processes for improved performance.

What are the benefits of implementing Lean?

Implementing Lean principles can lead to reduced costs, faster delivery, higher quality, improved customer satisfaction, and a culture of continuous improvement.

What is the average salary of a professional who is certified in Lean IT Courses?

The average annual salary for a Lean-certified professional ranges from $60,000 to $120,000. The amount can vary due to factors like location, experience, and industry.

How does the demand for professionals with a Lean IT Certification look in the future?

The demand for certified Lean IT professionals is expected to grow as organizations seek ways to optimize processes and remain competitive.

What pre-requisites are necessary for the Lean IT Exam?

There are no formal prerequisites to attend this Lean IT Certification Exam.

What is the time frame for mastering Lean IT Course content?

The time frame depends on the specific Lean IT Certification Course and individual learning pace but can range from a few days to several weeks.

What is the validity period of the Lean IT qualification?

The validity period of Lean IT qualifications varies by certification body, with some requiring renewal through continuing education.

What steps must I follow to become an accredited Lean IT Trainer?

In order to become an accredited Lean IT Trainer, one must become certified in Lean, gain teaching experience, and meet any trainer certification requirements set by the certification body.

What companies actively look for Lean IT Courses certified professionals?

Many companies across various industries, including IT services, manufacturing, healthcare, and finance, seek certified Lean IT professionals to improve their operations.

How many certifications and levels are there in the Lean IT Certification scheme?

The Lean IT Certification scheme may include various levels and certifications, such as Lean IT Foundation, Lean IT Practitioner, and Lean IT Leadership, each focusing on different aspects of Lean principles and practices.

What are the best Lean IT courses in the United States?

Please see our Lean IT courses available in the United States

Which is the best training institute/provider of Lean IT in the United States?

The Knowledge Academy is the Leading global training provider for Lean IT.

What is the cost/training fees for Lean IT in the United States

The training fees for Lean IT in the United States starts from $2295

Why we're the go to training provider for you

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

We are accredited by PeopleCert on behalf of AXELOS

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water