Course information

Business Process Improvement Training Course Outline

Module 1: Introduction to Business Process Improvement (BPI)

  • What is Business Process Improvement (BPI)?
  • Objectives of BPI

Module 2: Developing the Process Inventory

  • Process Inventory
  • Process Prioritization

Module 3: Establishing the Foundation

  • Process Name
  • Process Owner
  • Description and Scope
  • Process Responsibilities
  • Client and Client Requirements
  • Important Stakeholders and Interests
  • Success Measurement

Module 4: Drawing the Process Map

  • What is a Process Map?
  • Box 1, Box 2, and Box 3
  • Boxes 4-7
  • Cross-Functional Process Map
  • Documenting the Process

Module 5: Estimating Time, Cost, and Validating Process Map

  • Business Process Timing
  • Process Cost
  • Analyzing the Cost Estimate Columns
  • Verifying the Process Map

Module 6: Applying Improvement Techniques

  • Eliminating Bureaucracy and Duplication
  • Simplification
  • Reducing Cycle Time
  • Automation

Module 7: Creating Internal Controls, Tools, and Metrics

  • Internal Controls
  • Tools
  • Metrics

Module 8: Testing and Reworking

  • Steps to Create the Test Plan

Module 9: Implementing the Change

  • Implementation Plan
  • Phases of the Implementation Plan

Module 10: Driving Continuous Improvement

  • Continuous Improvement Cycle and Plan

Module 11: BPI Methodologies

  • Six Sigma and Lean
  • Total Quality Management (TQM)

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Who should attend this Business Process Improvement Training?

The Business Process Improvement Course in Miami is ideal for professionals across various sectors who are interested in enhancing the efficiency and overall performance of their organization's processes. This course can benefit a wide range of professionals, including:

  • Operations Managers
  • Quality Assurance (QA) Managers
  • Continuous Improvement Managers
  • Project Managers
  • Business Analysts
  • Production Supervisors
  • Supply Chain Managers

Prerequisites of the Business Process Improvement Training

There are no formal prerequisites for this Business Process Improvement Course.

Business Process Improvement Training Course Overview

Business Process Improvement (BPI) is a pivotal management discipline focused on analyzing, evaluating, and enhancing existing business processes. This methodology plays a vital role in organizations by boosting efficiency and accuracy in their operations. BPI, as shown in this training in Miami involves mapping out business processes, identifying inefficiencies, redesigning workflows, and benchmarking initial performance metrics.

Proficiency in Business Process Improvement is of paramount importance to professionals seeking to excel in management and organizational effectiveness. Aspiring Managers, Process Improvement Specialists, and individuals responsible for streamlining operations should strive to master this subject through this training in Miami. Mastering process efficiency and continuous improvement is crucial for advancing in the Management domain.

The Knowledge Academy's 1-day Business Process Improvement (BPI) Training Course in Miami equips delegates with the knowledge and skills needed to excel in BPI. Delegates will learn to create process inventories, establish strong foundations, and map out processes effectively. Additionally, delegates will gain an in-depth understanding of applying improvement techniques and various BPI methodologies.

Course Objectives

  • To understand the principles and objectives of Business Process Improvement
  • To create comprehensive process inventories 
  • To establish a strong foundation for successful BPI
  • To proficiently map out existing business processes
  • To gain proficiency in applying BPI improvement techniques
  • To become familiar with various BPI methodologies and best practices

Upon completion of this course, delegates in Miami will benefit by possessing the knowledge and skills required to effectively implement Business Process Improvement strategies in their organizations. They will be empowered to identify and eliminate process inefficiencies, driving higher efficiency, and productivity while advancing their careers in Management and Business Process Optimization.

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What’s included in this Business Process Improvement Training?

  • World-Class Training Sessions from Experienced Instructors 
  • Business Process Improvement Certificate
  • Digital Delegate Pack

Why choose us

Our Miami venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Miami is known as the ‘Cruise Capital of the World’ because it’s situated on Florida’s East Coast. It also has the nickname ‘the Capital of Latin America’ as Latinos represent over half of the 440,000 strong population.


Miami is a major leader for finance, commerce, international trade and entertainment and media which could explain why it was ranked as the richest city in America. Miami is home to the Florida Grand Opera and Perez Art Museum and located very close to the Everglades. Miami Beach is renowned for its long stretch of sand which is a hot spot for tourists. Other top tourist destinations include the Miami Art Museum (MAM), the Miami Museum of Contemporary Art (MOCA) and the Vizcaya Museum and gardens. There are many universities in and around the Miami including Barry University, Johnson and Wales University and Carlos Albizu University.

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Address

Miami Downtown
201 South Biscayne Blvd
28th Floor
Miami
Florida
33131

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Process Improvement Training in Miami. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Process Improvement Training in Miami, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Business Process Improvement Training in Miami FAQs

Business Process Improvement systematically analyses and refines existing business processes to optimize efficiency, reduce costs, and align workflows with organizational objectives. It aims to enhance performance and deliver improved customer value through streamlined and effective operations.
Training in Business Process Improvement enhances efficiency, reduces costs, boosts productivity, and improves overall business performance, ensuring adaptability and competitiveness in a rapidly evolving market.
Training in Business Process Improvement offers a rewarding career, enhancing organizational efficiency and effectiveness, with opportunities for growth and positive impact across various industries.
There are no formal prerequisites for attending this course.
This Business Process Improvement (BPI) Training is ideal for professionals in process management and operations and anyone seeking to enhance organizational efficiency. It benefits Business Analysts, Managers, and individuals looking to acquire skills in analyzing, optimizing, and implementing effective process improvements within their respective roles.
Obtaining this certification enhances skills, credibility, and career prospects. Certified individuals stand out in the job market and are equipped to drive positive organizational changes, implement effective improvements, and contribute to sustained business success through optimized processes. Learn Process Improvement Online with The Knowledge Academy’s Business Process Improvement (BPI) Training.
The levels of difficulty for Business Process Improvement Certifications range from foundational (basic understanding) to advanced (expert knowledge), with intermediate levels focusing on practical application and strategic management skills.
In this Business Process Improvement Course, you'll learn to analyze, design, and implement strategies to enhance efficiency, reduce costs, optimize workflows, and improve overall business performance.
In this training, delegates will have a 1-day training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
The duration of this Business Process Improvement Course is 1 day.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
With this certification, you can pursue various roles, including Process Improvement Specialist, Business Analyst, Operations Manager, Quality Manager, or Consultant. This course equips you to lead and contribute to organizational efficiency and effectiveness across diverse industries.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Business Process Improvement Certification Course. Should you encounter any difficulties accessing course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
Yes, we provide corporate training for this Business Process Improvement Certification Training, tailored to fit your organization's requirements.
Please contact our customer support team to resolve any issues related to your courses on Business Process Improvement.
The training fees for Business Process Improvement Trainingin Miami starts from $1295
The Knowledge Academy is the Leading global training provider for Business Process Improvement Training.
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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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