Conflict Management Training Course

Name: Conflict Management Training
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

Conflict Management Training Overview

Conflict Management Training Course Outline

Module 1: Introduction to Conflict Management

Conflicts
Conflict Management in the Organization
Importance of Conflict Management

Module 2: Concept of Conflicts

Transition of Conflict Management
Traditional View
Human Relation View
Inter-Actionist View
Forms of Conflict in Organization
On the Basis of Direction
On the Basis of Levels

Module 3: Causes of Conflicts

Personality Clashes
Unrealistic Needs and Expectations
Business Values
Unresolved Workplace Issue
Increase in Workload

Module 4: Techniques

Forcing
Win-Win (Collaboration)
Compromising
Withdrawing
Smoothing

Module 5: Types of Conflict Management

Intrapersonal Conflict
Interpersonal Conflict
Interdepartmental Conflict

Module 6: Conflict Resolution

Stages of Conflict
Role of Third Party in Resolving Conflicts

Module 7: Framework of Organizational Conflict Management

Triangle of Truth
Receiving Feedback
- Seek Feedback on an Ongoing Basis
- Listen Carefully
- Thank the Giver of the Feedback
- Reflect
- Look Forward

Module 8: How to Prevent Future Conflict?

Ways to Prevent Future Conflicts

Who should attend this Conflict Management Training Course?

The Conflict Management Course in the United States is intended for individuals who wish to enhance their ability to effectively manage and navigate conflicts in the workplace and other contexts. This course can benefit a wide range of professionals, including:

Managers
Supervisors
Human Resources (HR) Professionals
Team Leaders
Project Managers
Healthcare and Social Services Professionals
Business Professionals

Prerequisites of the Conflict Management Training Course

There are no formal prerequisites for this Conflict Management Course.

Conflict Management Course Overview

The Conflict Management Course in the United States addresses the critical need for effective conflict resolution in today's workplace. Conflicts, arising from differing opinions and personal preferences, can be disruptive and challenging to handle. In the modern business environment, where collaboration and teamwork are crucial, the ability to recognize and resolve conflicts is highly relevant. This training develops the skills necessary to navigate and manage conflicts.

Mastering Conflict Management is important for professionals across all sectors, especially Team Leaders, Managers, HRs, etc. Conflict can disrupt productivity, damage relationships, and hinder organizational success. Understanding the principles of conflict resolution with this training in the United States empowers individuals to maintain a harmonious work environment and build stronger professional relationships, making it a vital skill for career growth and leadership roles.

The 1-day Conflict Management Training in the United States provided by the Knowledge Academy offers delegates a comprehensive understanding of conflict resolution within an organizational context. Delegates will learn various Conflict Management techniques, how to handle different types of conflicts, and the role of third parties in conflict resolution.

Course Objectives

To equip delegates with the knowledge and skills necessary to handle conflicts effectively
To provide an understanding of various Conflict Management techniques
To teach participants how to maintain positive relationships with colleagues and team members
To address the emotional aspects of conflicts and offer strategies for managing them
To explore the different phases of conflict and the conflicting resolution model
To enable delegates to proactively manage and overcome conflicts within the organization

Upon completion of this course in the United States, delegates will benefit from improved conflict resolution skills, allowing them to foster a more harmonious and productive work environment. They will be better equipped to manage conflicts, maintain positive professional relationships, and contribute to the overall success of their organization.

What’s included in this Conflict Management Training Course?

World-Class Training Sessions from Experienced Instructors
Conflict Management Certificate
Digital Delegate Pack

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Conflict Management Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Learn More

Unlock your potential with The Knowledge Academy's Conflict Management Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Absolutely loved this training!! It was so engaging all day and Steve was an amazing presenter and his knowledge was truly outstanding!!! I took out many key points that I will introduce into my role.

Renee Wilson

Engaging and took time to deep dive into specific areas that we bought up. Would have loved a affternoon breakout session

Scott Corthorne

Really liked the trainer, methodologies, how the training was conducted, ...

Claudia Mueller

Conflict Management Training FAQs

What is Conflict Management?

Conflict Management involves strategies and techniques for resolving disagreements and disputes in a constructive manner. It aims to address conflicts effectively, fostering collaboration and maintaining relationships.

Why is Conflict Management Training important in the workplace?

Conflict Management Training in the workplace is crucial for fostering effective communication, reducing tensions, and improving productivity. According to The Knowledge Academy, it equips employees with skills to resolve disputes constructively, fostering a harmonious and efficient work environment.

What are the differences between Conflict Resolution and Conflict Management?

Conflict Resolution focuses on resolving underlying issues causing conflict, aiming for a long-term solution. Conflict Management involves mitigating conflict's negative impacts without necessarily addressing root causes. Both are essential in fostering productive work environments.

What is included in this Conflict Management Course?

In this training course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What are the benefits of Conflict Management Certification?

Obtaining a Conflict Management Certification enhances communication skills, promotes teamwork, and fosters a positive work environment. It equips individuals with strategies to resolve disputes effectively, improving productivity and reducing workplace tension.

What are the key skills taught in Conflict Management Training?

Conflict Management Training teaches skills such as active listening, communication, negotiation, and problem-solving to effectively handle disputes. It aims to enhance conflict resolution abilities in diverse contexts.

How can a Conflict Management Course help improve teamwork and collaboration?

A Conflict Management Course enhances teamwork by teaching effective communication, negotiation, and problem-solving skills. By resolving conflicts constructively, teams can collaborate more efficiently, fostering a positive and productive working environment.

Are there any certifications offered through Conflict Management Training?

Yes, Conflict Management training programs often offer certifications. The Knowledge Academy, for instance, provides certifications like Conflict Resolution Certification and Certified Mediation Practitioner. These credentials validate expertise in resolving conflicts effectively.

What will I learn in this Conflict Management Training Course?

In the Conflict Management Training Course by The Knowledge Academy, you'll learn effective communication techniques, negotiation strategies, and mediation skills. Discover methods for de-escalating conflicts and fostering positive resolutions in diverse environments.

Who should attend this Conflict Management Training Course?

This Conflict Management Training Course is ideal for professionals across all industries who wish to enhance their conflict resolution skills. Whether in leadership roles or team members, individuals seeking effective conflict resolution strategies can benefit from this course.

Are there any prerequisites to attend this Conflict Management Certification Online?

There are no formal prerequisites for this Conflict Management Training Course.

Do you provide corporate training for this Conflict Management Qualification Course?

Yes, we provide corporate training for this course, tailored to fit your organization's requirements.

How does Conflict Management Training address power dynamics in conflicts?

Conflict Management Training addresses power dynamics by teaching participants to recognize power imbalances, promote inclusive communication, and employ negotiation techniques that ensure fairness and equity, fostering constructive resolution and sustainable relationships.

Do you provide self-paced Conflict Management Training Course?

The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

What is the level of difficulty for these Conflict Management Courses?

The Conflict Management Courses are designed to accommodate various skill levels, ranging from beginner to advanced. They provide comprehensive training and practical strategies suitable for individuals at any stage of their career or personal development journey.

What is the duration of this Conflict Management Training?

This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

Do you offer 24/7 support for the Conflict Management Training Course?

Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What is the cost/training fees for Conflict Management Training in the United States?

The training fees for Conflict Management Trainingin the United States starts from $1295

Which is the best training institute/provider of Conflict Management Training in the United States?

The Knowledge Academy is the Leading global training provider for Conflict Management Training.

What are the best Management Courses courses in the United States?

Please see our Management Courses courses available in the United States

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water