Course information

Crisis Management Training Course Outline

Module 1: Understanding Crisis Management

  • Introduction to Crisis Management
  • Types of Crises
  • Crisis Management Framework
  • Importance of Crisis Preparedness
  • Crisis Management VS Risk Management
  • The Role of Leadership in Crisis Situations

Module 2: Risk Assessment and Identification

  • Conducting a Risk Assessment
  • Identifying Potential Crisis Triggers
  • Understanding Vulnerabilities
  • Early Warning Systems
  • Stakeholder Analysis
  • Crisis Risk Mapping

Module 3: Crisis Communication Strategies

  • Principles of Effective Crisis Communication
  • Developing a Crisis Communication Plan
  • Internal vs. External Communication
  • Media Relations in Crisis Situations
  • Social Media Management during Crises
  • Handling Rumors and Misinformation

Module 4: Crisis Response Planning

  • Developing a Crisis Response Plan
  • Establishing Crisis Response Teams
  • Incident Command System
  • Resource Allocation and Management
  • Decision-Making in Crisis Situations
  • Crisis Simulation and Scenario Planning

Module 5: Emergency Evacuation and Shelter Management

  • Evacuation Planning and Procedures
  • Emergency Shelter Setup and Management
  • Coordination with Emergency Services
  • Addressing Special Needs in Evacuations
  • Communication Systems during Evacuations
  • Post-Evacuation Assessment and Follow-up

Module 6: Psychological First Aid

  • Understanding Psychological Impact of Crises
  • Providing Emotional Support to Individuals and Teams
  • Recognising Signs of Stress and Trauma
  • Self-Care Strategies for Crisis Responders
  • Communicating Effectively in Stressful Situations
  • Post-Crisis Mental Health Support

Module 7: Legal and Ethical Considerations in Crisis Management

  • Legal Framework for Crisis Response
  • Ethical Decision-Making in Crisis Situations
  • Privacy and Confidentiality Issues
  • Liability and Duty of Care
  • International Standards in Crisis Management
  • Crisis Management and Corporate Social Responsibility

Module 8: Post-Crisis Evaluation and Continuous Improvement

  • Conducting a Post-Crisis Evaluation
  • Learning from Crisis Experiences
  • Updating Crisis Management Plans
  • Continuous Training and Drills
  • Feedback and Lessons Learned
  • Building Resilience for Future Crises

 

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Who Should Attend Crisis Management Training?

This training is beneficial for a broad spectrum of professionals, including managers, team leaders, emergency responders, and individuals responsible for risk assessment and communication. It caters to anyone keen on enhancing their crisis management skills and contributing to organisational resilience.

Prerequisites of Crisis Management Training

No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.

Crisis Management Training Course Overview

Crisis Management is the strategic process of preparing for, responding to, and recovering from unforeseen events that pose a threat to an organisation's stability. Its importance lies in safeguarding reputation, ensuring continuity, and minimising potential harm during crises. The training in Crisis Management offers substantial benefits for organisations by equipping them with the expertise to navigate challenges effectively. The training boosts individuals' careers, making them indispensable assets, competent crisis managers. Acquired skills enable leadership, ensure compliance, and drive continuous improvement, enhancing career prospects.

The Knowledge Academy’s 1-day Crisis Management Training course provides delegates with comprehensive knowledge of crisis management’s principles and frameworks. They will understand various concepts such as how to implement various strategies for effective response planning and learn how to identify and assess risks, ensuring proactive crisis preparedness. Our highly experienced trainer will conduct this training and provide delegates with the ins and outs of crisis management in an organisation.

Course Objectives:

  • To attain in-depth knowledge of crisis management principles and frameworks
  • To understand the concepts behind effective crisis communication strategies and planning
  • To get familiar with systematic risk identification and assessment processes.
  • To learn how to establish and lead crisis response teams
  • To gain proficiency in providing psychological first aid during crises
  • To comprehend legal and ethical considerations in crisis management
  • To conduct post-crisis evaluations and initiate continuous improvement strategies

After this training Delegates gain essential skills to handle crises effectively, developing response plans and communicating adeptly. They lead teams with resilience, assess risks proactively, provide psychological support, and adhere to legal and ethical standards. This training empowers contributions to organisational resilience in the face of challenges.

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What’s included in this Introduction to Management Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Crisis Management Certificate
  • Digital Delegate Pack

Why choose us

Our Baton Rouge venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Baton Rouge is the capital of the state of Louisiana, it has an estimated population of 230,000 people. The name of the city means “Red Stick” in French. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. The East Baton Rouge Parish Public Schools board oversees the running of the public primary and secondary schools in the city. There are a number of charter schools in the area, one of these is the Mentorship Academy. This school uses their relationship and proximity to local businesses to establish opportunities with them. Baton Rouge is also home to 9 U.S Blue Ribbon School and renowned Magnet Program for gifted children in specific areas. Louisiana State University is a public university with an enrollment of 32,000 students and 1,300 faculty members. It was founded in 1853 as a military academy. It is now officially known as Louisiana State University and Agricultural and Mechanical College. The college has schools in agriculture, art and design, engi9neering and science. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Baton Rouge.

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Address

301 North Main Street, 

Louisiana 70825, 

Baton Rouge, 

United States

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Crisis Management Training in Baton Rouge. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Crisis Management Training in Baton Rouge, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Crisis Management Training in Baton Rouge FAQs

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [ ] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Crisis Management Trainingin Baton Rouge starts from $1295
The Knowledge Academy is the Leading global training provider for Crisis Management Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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