Course information

Employee Dispute Resolution Masterclass Course Outline

Module 1: Introduction to Employee Dispute Resolution

  • What is Employee Dispute Resolution?
  • Model EDR Plan
  • What are the Options for Resolution Under the Model EDR Plan?

Module 2: Procedural Rights and Protections

  • Confidentiality
  • Impartiality
  • Other Procedural Rights and Protections

Module 3: EDR Coordinators

  • What is an EDR Coordinators?
  • Important Qualities of an ERD Coordinators
  • Who Should be an EDR Coordinators

Module 4: EDR Process

  • Informal Advice
  • Assisted Resolution
  • Informal Advise and Assisted Resolution Checklists for EDR Coordinators
  • Formal Complaint
  • EDR Coordinator Responsibilities
  • Employing Office Considerations

Module 5: Administration Responsibilities of the EDR Coordinator

  • Inform Employee About EDR
  • EDR Record
  • Annual Reporting

 

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Who should attend this Employee Dispute Resolution Masterclass?

The Employee Dispute Resolution Masterclass is a training course that teaches the skills and knowledge necessary to effectively resolve workplace disputes. The course is suitable for a variety of professionals, including:

  • Human Resources Managers
  • Lawyers
  • Business Owners
  • Mediators
  • Labor Relations Experts
  • Legal Professionals
  • Business Owners

Prerequisites of the Employee Dispute Resolution Masterclass

There are no formal prerequisites for this Employee Dispute Resolution Masterclass.

Employee Dispute Resolution Masterclass Course Overview

Employment Dispute Resolution (EDR) provides a broad range of workplace dispute resolution options to state agencies and employees, ensuring that workplace conflict is resolved under the commonwealth's human resource policy and associated law. It helps individuals develop positive work relationships, increase their ability to communicate effectively with a diverse range of co-workers, and manage the communication issues that are frequently at the heart of the organisational conflict. Employee Dispute Resolution skills are crucial for every organisation to maintain a productive and motivated workforce. Pursuing this training course will help individuals excel in highly reputed jobs and upgraded salaries.

In this 1-day Employee Dispute Resolution Masterclass, delegates will understand the roles and responsibilities of the EDR coordinator. During this training, delegates will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc. Our highly professional trainer with years of experience in teaching will conduct this training course and help you get a complete understanding of Employee Dispute Resolution.

They will also cover various essential topics such as:

  • Employee Dispute Resolution (EDR)
  • Model EDR plan
  • EDR coordinators
  • EDR process
  • Annual reporting
  • Assisted resolution

At the end of this training, delegates will be able to become effective EDR coordinators within an organisation successfully. They will also be able to develop a positive work environment and build a strong communication channel that helps organisations resolve conflicts.

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What’s included in this Employee Dispute Resolution Masterclass?

  • World-Class Training Sessions from Experienced Instructors 
  • Employee Dispute Resolution Certificate
  • Digital Delegate Pack

Why choose us

Our Fairfax venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The city of Fairfax is located in the state of Virginia in the Fairfax County. The city of Fairfax is approximately 16 miles south-west of Washington D.C. Fairfax was rated number 3 in the Forbes Magazines "Top 25 Places to Live Well". The current population of Fairfax stand at roughly 24,000 residents. The unemployment rate for Fairfax currently stands at just above 3%. This is an improvement on the unemployment conditions of the previous year when the rate stood at 4 and a half percent. Virginia’s largest public research university the George Mason University is located in Fairfax. As of 2013 the university had around 34,000 students enrolled and nearly 3,000 academic staff members. The university is recognised for their strong programs in economics, law, creative writing, computer science, and business. Fair fax also has its own international school - Virginia International University, which offers programs in computer science, business management, international relations, public administration and education. The international university also has courses to teach English to speakers of other languages.

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Address

 Courtyard Fairfax Fair Oaks
11220 Lee Jackson Memorial Highway
Fairfax
Virginia
22030

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Management Training | Employee Dispute Resolution Masterclass in Fairfax. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Management Training | Employee Dispute Resolution Masterclass in Fairfax, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Management Training | Employee Dispute Resolution Masterclass in Fairfax FAQs

Employment Dispute Resolution (EDR) offers various workplace dispute resolution options to state agencies and their employees.
There are no formal prerequisites for attending this Employee Dispute Resolution Masterclass.
This course is ideal for anyone who wants to resolve conflicts within an organisation efficiently.
Empathy, active listening and communication, forgiveness, and impartiality are the essential skill of conflict resolution.
Develop strong communication channels, implement team building activities, build positive work relationships, create an environment that encourages participation, and provide conflict mediation training for leaders are the essential ways to reduce conflict within an organisation.
This course is [ 1 ] day(s)
Listen first, take your own emotions out of the equation, agree on facts, maintain a good relationship, demonstrate emotional intelligence, and nonverbal communication cues are tips for successful conflicts resolution.
In this training, you will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc.
The training fees for Employee Dispute Resolution Coursein Fairfax starts from $1295
The Knowledge Academy is the Leading global training provider for Employee Dispute Resolution Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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