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Course information
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Outline
Module 1 Introduction to Collaboration Communications Systems Engineering
- What is Collaboration Communications Systems Engineering?
- Networking Fundamentals for Collaboration Communications Systems
- Voice and Video Protocols for Collaboration Communications Systems
- Designing and Implementing Collaboration Communications Systems
- Troubleshooting and Maintenance of Collaboration Communications Systems
- Security and Compliance for Collaboration Communications Systems
- Advanced Topics in Collaboration Communications Systems Engineering
Module 2: Introduction to Collaboration Communications Systems
- Overview of Collaboration Communications Systems
- Understanding the Components of Collaboration Communications Systems
- Designing Collaboration Communications Systems
- Implementing Collaboration Communications Systems
- Troubleshooting Collaboration Communications Systems
- Security and Compliance in Collaboration Communications Systems
- Managing Collaboration Communications Systems
- Advanced Collaboration Communications Systems
- Integrating Collaboration Communications Systems with Other Systems
- Best Practices for Collaboration Communications Systems
Module 3: Networking Fundamentals
- Introduction to Networking
- Network Topologies
- Network Protocols
- Network Security
- Network Troubleshooting
- Network Performance Monitoring
- Network Design and Architecture
- Network Virtualization
- Network Automation
- Network Management Tools and Techniques
Module 4: Voice over IP (VoIP)
- VoIP Network Monitoring
- VoIP Network Management
- VoIP Billing and Accounting
- VoIP Interoperability and Integration
- Introduction to VoIP
- VoIP Protocols and Standards
- VoIP Network Design and Architecture
- VoIP Security
- VoIP Quality of Service
- VoIP Troubleshooting and Maintenance
Module 5: Unified Communications
- Introduction to Unified Communications
- Overview of Voice over IP (VoIP)
- Understanding SIP Protocols
- Implementing VoIP Networks
- Configuring VoIP Gateways
- Troubleshooting VoIP Networks
- Managing VoIP Security
- Integrating Unified Communications with Other Systems
- Designing and Deploying Unified Communications Solutions
- Managing Unified Communications Systems
Module 6: Video Conferencing
- Introduction to Video Conferencing
- Video Conferencing Protocols
- Video Conferencing Network Design
- Video Conferencing Security
- Video Conferencing Troubleshooting
- Video Conferencing Quality of Service
- Video Conferencing System Administration
- Video Conferencing System Integration
- Video Conferencing System Maintenance
- Video Conferencing System Performance Optimization
Module 7: Collaboration Tools
- Introduction to Collaboration Tools
- Understanding the Benefits of Collaboration Tools
- Evaluating Collaboration Tools
- Implementing Collaboration Tools
- Managing Collaboration Tools
- Troubleshooting Collaboration Tools
- Security Considerations for Collaboration Tools
- Integrating Collaboration Tools with Other Systems
- Best Practices for Collaboration Tools
- Advanced Collaboration Tools Features and Capabilities
Module 8: System Design and Implementation
- Introduction to System Design and Implementation
- System Design Processes and Methodologies
- System Design Documentation
- System Architecture and Design
- System Design and Implementation Strategies
- System Design and Implementation Tools
- System Design and Implementation Testing
- System Design and Implementation Maintenance
- System Design and Implementation Security
- System Design and Implementation Troubleshooting
Module 9: Troubleshooting and Maintenance
- Introduction to Troubleshooting and Maintenance
- Understanding the System Architecture
- Identifying and Resolving Common Issues
- Troubleshooting Network Connectivity Issues
- Troubleshooting Voice Quality Issues
- Troubleshooting Video Quality Issues
- Troubleshooting System Performance Issues
- Understanding System Maintenance Procedures
- Implementing System Upgrades and Patches
Module 10: Security and Compliance
- Understanding Security and Compliance Regulations
- Implementing Security and Compliance Policies
- Risk Management Strategies
- Network Security and Firewall Configuration
- Data Encryption and Access Control
- Auditing and Monitoring Systems
- Disaster Recovery and Business Continuity Planning
- Security and Compliance Best Practices
- Troubleshooting Security and Compliance Issues
- Security and Compliance in Cloud Computing
Module 11: Advanced Topics in Collaboration Communications Systems
- Advanced Networking Protocols for Collaboration Communications Systems
- Designing and Implementing Collaboration Communications Systems
- Security and Privacy in Collaboration Communications Systems
- Quality of Service in Collaboration Communications Systems
- Voice and Video Over IP for Collaboration Communications Systems
- Unified Communications and Collaboration Systems
- Cloud-Based Collaboration Communications Systems
- Mobile Collaboration Communications Systems
- Troubleshooting and Maintenance of Collaboration Communications Systems
- Advanced Troubleshooting and Maintenance of Collaboration Communications Systems
Who should attend this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?
The Microsoft 365 Certified Collaboration and Communications Systems Engineer Associate Course in Albany, NY is suitable for professionals who want to build expertise in designing, implementing, and managing collaboration and communication solutions within the Microsoft 365 ecosystem. This course is particularly beneficial for:
- Collaboration Systems Engineers
- Communications Systems Engineers
- Office 365 Administrators
- Unified Communications Professionals
- IT Managers
- Systems Architects
- Messaging and Collaboration Specialists
Prerequisites of the Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course
There are no formal prerequisites for attending this Microsoft 365 Certified Collaboration Communications in Albany, NY Systems Engineer Associate Course.
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview
Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Albany, NY provides an overview of collaboration and communication systems within the Microsoft 365 environment. It emphasizes the importance of mastering these systems for effective teamwork, communication, and productivity in modern workplaces.
Professionals in IT, collaboration, and communication roles should aim to master Microsoft 365 collaboration and communication systems. This course in Albany, NY is essential for IT administrators, communication specialists, and collaboration managers looking to optimize Microsoft 365 tools for seamless communication, collaboration, and information sharing across teams.
The Knowledge Academy's 4-day Microsoft 365 Training in Albany, NY equips delegates with practical skills to configure, manage, and troubleshoot Microsoft 365 collaboration and communication systems. Delegates learn to set up and customize Microsoft Teams, SharePoint Online, and Exchange Online for efficient teamwork and communication. This tailored training ensures that delegates can immediately apply their knowledge.
Course Objectives:
- To understand the role of Microsoft 365 collaboration and communication systems
- To configure and manage Microsoft Teams for effective collaboration
- To customize SharePoint Online for efficient information sharing
- To manage Exchange Online for seamless email communication
- To troubleshoot common issues in Microsoft 365 collaboration systems
- To apply learned skills through hands-on exercises and real-world scenarios
Upon completing this Microsoft 365 Training in Albany, NY, delegates benefit from enhanced proficiency in Microsoft 365 collaboration and communication systems, enabling them to optimize teamwork, streamline communication, and improve organizational productivity.
What's included in this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?
- World-Class Training Sessions from Experienced Instructors
- Digital Delegate Pack
Why choose us
Our Albany, NY venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Albany, NY FAQs
Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [4] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Coursein Albany, NY starts from $3895
The Knowledge Academy is the Leading global training provider for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course.
Please see our Microsoft 365 Training courses available in Albany, NY
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
The Knowledge Academy are a Microsoft Silver Partner and are therefore fully accredited.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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