Course information

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Outline

Module 1 Introduction to Collaboration Communications Systems Engineering

  • What is Collaboration Communications Systems Engineering?
  • Networking Fundamentals for Collaboration Communications Systems
  • Voice and Video Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Security and Compliance for Collaboration Communications Systems
  • Advanced Topics in Collaboration Communications Systems Engineering

Module 2: Introduction to Collaboration Communications Systems

  • Overview of Collaboration Communications Systems
  • Understanding the Components of Collaboration Communications Systems
  • Designing Collaboration Communications Systems
  • Implementing Collaboration Communications Systems
  • Troubleshooting Collaboration Communications Systems
  • Security and Compliance in Collaboration Communications Systems
  • Managing Collaboration Communications Systems
  • Advanced Collaboration Communications Systems
  • Integrating Collaboration Communications Systems with Other Systems
  • Best Practices for Collaboration Communications Systems

Module 3: Networking Fundamentals

  • Introduction to Networking
  • Network Topologies
  • Network Protocols
  • Network Security
  • Network Troubleshooting
  • Network Performance Monitoring
  • Network Design and Architecture
  • Network Virtualization
  • Network Automation
  • Network Management Tools and Techniques

Module 4: Voice over IP (VoIP)

  • VoIP Network Monitoring
  • VoIP Network Management
  • VoIP Billing and Accounting
  • VoIP Interoperability and Integration
  • Introduction to VoIP
  • VoIP Protocols and Standards
  • VoIP Network Design and Architecture
  • VoIP Security
  • VoIP Quality of Service
  • VoIP Troubleshooting and Maintenance

Module 5: Unified Communications

  • Introduction to Unified Communications
  • Overview of Voice over IP (VoIP)
  • Understanding SIP Protocols
  • Implementing VoIP Networks
  • Configuring VoIP Gateways
  • Troubleshooting VoIP Networks
  • Managing VoIP Security
  • Integrating Unified Communications with Other Systems
  • Designing and Deploying Unified Communications Solutions
  • Managing Unified Communications Systems

Module 6: Video Conferencing

  • Introduction to Video Conferencing
  • Video Conferencing Protocols
  • Video Conferencing Network Design
  • Video Conferencing Security
  • Video Conferencing Troubleshooting
  • Video Conferencing Quality of Service
  • Video Conferencing System Administration
  • Video Conferencing System Integration
  • Video Conferencing System Maintenance
  • Video Conferencing System Performance Optimization

Module 7: Collaboration Tools

  • Introduction to Collaboration Tools
  • Understanding the Benefits of Collaboration Tools
  • Evaluating Collaboration Tools
  • Implementing Collaboration Tools
  • Managing Collaboration Tools
  • Troubleshooting Collaboration Tools
  • Security Considerations for Collaboration Tools
  • Integrating Collaboration Tools with Other Systems
  • Best Practices for Collaboration Tools
  • Advanced Collaboration Tools Features and Capabilities

Module 8: System Design and Implementation

  • Introduction to System Design and Implementation
  • System Design Processes and Methodologies
  • System Design Documentation
  • System Architecture and Design
  • System Design and Implementation Strategies
  • System Design and Implementation Tools
  • System Design and Implementation Testing
  • System Design and Implementation Maintenance
  • System Design and Implementation Security
  • System Design and Implementation Troubleshooting

Module 9: Troubleshooting and Maintenance

  • Introduction to Troubleshooting and Maintenance
  • Understanding the System Architecture
  • Identifying and Resolving Common Issues
  • Troubleshooting Network Connectivity Issues
  • Troubleshooting Voice Quality Issues
  • Troubleshooting Video Quality Issues
  • Troubleshooting System Performance Issues
  • Understanding System Maintenance Procedures
  • Implementing System Upgrades and Patches

Module 10: Security and Compliance

  • Understanding Security and Compliance Regulations
  • Implementing Security and Compliance Policies
  • Risk Management Strategies
  • Network Security and Firewall Configuration
  • Data Encryption and Access Control
  • Auditing and Monitoring Systems
  • Disaster Recovery and Business Continuity Planning
  • Security and Compliance Best Practices
  • Troubleshooting Security and Compliance Issues
  • Security and Compliance in Cloud Computing

Module 11: Advanced Topics in Collaboration Communications Systems

  • Advanced Networking Protocols for Collaboration Communications Systems
  • Designing and Implementing Collaboration Communications Systems
  • Security and Privacy in Collaboration Communications Systems
  • Quality of Service in Collaboration Communications Systems
  • Voice and Video Over IP for Collaboration Communications Systems
  • Unified Communications and Collaboration Systems
  • Cloud-Based Collaboration Communications Systems
  • Mobile Collaboration Communications Systems
  • Troubleshooting and Maintenance of Collaboration Communications Systems
  • Advanced Troubleshooting and Maintenance of Collaboration Communications Systems

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Who should attend this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?

The Microsoft 365 Certified Collaboration and Communications Systems Engineer Associate  Course in Des Moines is suitable for professionals who want to build expertise in designing, implementing, and managing collaboration and communication solutions within the Microsoft 365 ecosystem. This course is particularly beneficial for:

  • Collaboration Systems Engineers
  • Communications Systems Engineers
  • Office 365 Administrators
  • Unified Communications Professionals
  • IT Managers
  • Systems Architects
  • Messaging and Collaboration Specialists

Prerequisites of the Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course

There are no formal prerequisites for attending this Microsoft 365 Certified Collaboration Communications in Des Moines Systems Engineer Associate Course.

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course Overview

Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Des Moines provides an overview of collaboration and communication systems within the Microsoft 365 environment. It emphasizes the importance of mastering these systems for effective teamwork, communication, and productivity in modern workplaces.

Professionals in IT, collaboration, and communication roles should aim to master Microsoft 365 collaboration and communication systems. This course in Des Moines is essential for IT administrators, communication specialists, and collaboration managers looking to optimize Microsoft 365 tools for seamless communication, collaboration, and information sharing across teams.

The Knowledge Academy's 4-day Microsoft 365 Training in Des Moines equips delegates with practical skills to configure, manage, and troubleshoot Microsoft 365 collaboration and communication systems. Delegates learn to set up and customize Microsoft Teams, SharePoint Online, and Exchange Online for efficient teamwork and communication. This tailored training ensures that delegates can immediately apply their knowledge.

Course Objectives:

  • To understand the role of Microsoft 365 collaboration and communication systems
  • To configure and manage Microsoft Teams for effective collaboration
  • To customize SharePoint Online for efficient information sharing
  • To manage Exchange Online for seamless email communication
  • To troubleshoot common issues in Microsoft 365 collaboration systems
  • To apply learned skills through hands-on exercises and real-world scenarios

Upon completing this Microsoft 365 Training in Des Moines, delegates benefit from enhanced proficiency in Microsoft 365 collaboration and communication systems, enabling them to optimize teamwork, streamline communication, and improve organizational productivity.

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What's included in this Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Why choose us

Our Des Moines venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The city of West Des Moines is located in the state of Iowa in the Polk, Dallas, Warren counties. West Des Moines is the 10th most populated city in Iowa; with an estimated 57,000 residents. The city was rated 94th in the "100 Best Places to Live and Launch" by Money Magazine. The unemployment rate for West Des Moines currently stands at just over 2%. This is a vast improvement on the unemployment conditions of the previous year when the rate stood at just over 3%. West Des Moines has a total of 14 schools; 9 elementary schools, 2 junior high schools, and 1 high school, with a second high school for freshmen only, and an alternative high school. West Des Moines also has a few private schools including the Dowling Catholic High School and the Iowa Christian Academy. 

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Address

Hub Tower
699 Walnut Street
4th Floor
Des Moines
Iowa
50309

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Des Moines. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Des Moines, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Microsoft 365 Training | Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course in Des Moines FAQs

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is [4] day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Coursein Des Moines starts from $3895
The Knowledge Academy is the Leading global training provider for Microsoft 365 Certified Collaboration Communications Systems Engineer Associate Training Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy are a Microsoft Silver Partner and are therefore fully accredited.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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