Secretarial Masterclass Training Course

Name: Secretarial Course
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

Secretarial Course Overview

Secretarial Masterclass Course Outline

Module 1: Introduction

Introduction to Public Relations (PR)
Introduction to Human Resource Management (HRM)
Office Technology
Keyboard and Computer Techniques
Basic Office Procedures
Office Organisation
Business Math and Finance Skills

Module 2: Roles and Responsibilities

Responsibility
Skills and Qualities
Changing Role of the Secretary

Module 3: Effective Written Business Communication

Correct Layout of Letters and Emails
Different Business Writing Situations
Business Correspondence Skills
English and Writing
Presentations: Preparation and Impactful Delivery
Presentations Using PowerPoint
Personal Communication Skills

Module 4: Effective Filing Systems

Identifying Various Techniques of Filing
How to Ensure the Effectiveness of Your Filing System?

Module 5: Event Planning and Management

Personal Effectiveness and Time Management
Management Appreciation
Transcription Best Practices
Managing Stationery Supply and Stock
Effectively Managing Your Work, Your Subordinates, and Your Manager

Who should attend this Secretarial Course?

The Secretarial Masterclass Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful Secretary. The following professionals can benefit from attending this course:

Secretaries
Human Resources (HR) Professionals
Administrative Assistants
Office Coordinators
Executive Assistants
Personal Assistants
Office Managers
Data Entry Operators

Prerequisites of the Secretarial Course

There are no formal prerequisites for the Secretarial Course.

Secretarial Course Overview

The Secretarial Course is essential in today’s dynamic work environment, equipping individuals with the administrative and organisational skills required to support business operations effectively. Proficient secretaries play a crucial role in ensuring smooth communication and efficient workflow, making them indispensable to any organisation.

This course benefits professionals such as executive assistants, administrative officers, office managers, and anyone aspiring to improve their organisational and communication skills within a corporate setting. Enhancing these abilities can lead to greater career advancement opportunities.

This 1 Day course by The Knowledge Academy focuses on providing practical skills and knowledge necessary for efficient secretarial work. Delegates will learn effective communication strategies, time management techniques, and organisational skills that are vital for maintaining professionalism in fast-paced environments. The course also emphasises the importance of digital tools and software that can streamline administrative tasks.

Course Objectives

To efficiently manage schedules and appointments
To enhance communication and interpersonal skills
To handle confidential information and maintain discretion
To organise and prioritise tasks for maximum productivity
To utilise relevant software tools for administrative tasks
To solve common organisational challenges
To create a positive and professional office environment
To stay updated on the latest trends in secretarial practices

Upon completion of the course, delegates will possess valuable skills that enhance their employability, allowing them to contribute effectively in various administrative roles within the business world.

What’s included in this Secretarial Course?

World-Class Training Sessions from Experienced Instructors
Secretarial Masterclass Certificate
Digital Delegate Pack

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Secretarial Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Learn More

Unlock your potential with The Knowledge Academy's Secretarial Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Secretarial Course FAQs

What time shall I arrive at the venue?

Please arrive at the venue at 8:45am.

What are the prerequisites?

In this Secretarial Masterclass training, there are no formal prerequisites.

Who should attend this course?

This courseware is mainly designed for: • Senior Secretaries • Executive Secretaries • Personal Assistants to Top-Level Management

Do you offer support for the course?

We are able to provide support via phone & email prior to attending, during and after the course.

What is included in the course?

Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments

What is the duration of this course?

This course is 1 day.

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

What is the cost/training fees for Secretarial Course in the United States?

The training fees for Secretarial Coursein the United States starts from $1295

Which is the best training institute/provider of Secretarial Course in the United States?

The Knowledge Academy is the Leading global training provider for Secretarial Course.

What are the best PA and Secretarial Course courses in the United States?

Please see our PA and Secretarial Course courses available in the United States

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

Secretarial Course in United States

Washington D.C.

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