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Course information
Active Listening Training Course Outline
Module 1: An Overview of Active Listening Skills
- What is Active Listening?
- Importance of Active Listening Skills
Module 2: Steps for Active Listening Skills
- Listen Attentively but Relaxed
- Keep Your Mind Open to Listening
- Pause Before Responding
- Ask Question for Clarification Anything
- Explain in Brief in Your Wording
- Feel Same What the Speaker Feels
Module 3: How to Improve Your Active Listening Skills
- Face the Speaker and Make Eye Contact
- Show to the Speaker That You are Interested and Listen Properly
- Provide Feedback
- Do Not Interrupt the Speaker
- Try to Do a Conversation in Front of the Mirror
- Listen and Make a Virtualization Picture
Module 4: Benefits of Active Listening Skills
- Understand the Motive of Conversation
- Successful Conversation
- Save Time and Money
- Build a Strong Network and Good Relation with Speaker
- Reduce the Stress Level
- Engagement and Motivation
- Add-Ons Teaching Skills
- Problem-Solving or Handing Issues
Module 5: Outcomes of Active Listening
- Person Feel You are Interested in Listening
- Increased Self-Confidence and Understanding
- Clarifying Misunderstanding
Who should attend this Active Listening Training Course?
The Active Listening Skills Course in Albany, NY is one of the Personal Development Courses tailored for individuals looking to enhance their communication capabilities. This course is essential for professionals in diverse fields who aim to improve their ability to actively listen, understand, and respond effectively. The following professionals can greatly benefit from attending this course:
- Customer Service Representatives
- Sales Professionals
- Managers and Supervisors
- Teachers and Educators
- Project Managers
- Team Leaders
- Human Resources Professionals
- Legal and Compliance Professionals
Prerequisites of the Active Listening Training Course
There are no formal prerequisites for this Active Listening Skills Course.
Active Listening Skills Training Course Overview
Active listening is a fundamental skill in effective communication, crucial in both personal and professional contexts. This Active Listening Skills Course in Albany, NY focuses on the development of active listening skills, enabling individuals to fully understand and respond to the information being communicated. In today's fast-paced world, the ability to listen actively is invaluable for building meaningful relationships and making informed decisions.
Active Listening is particularly important for professionals in roles that require high levels of interaction and communication, such as managers, therapists, educators, and customer service representatives. By mastering active listening, these professionals in Albany, NY can improve their engagement with clients, colleagues, and stakeholders, leading to enhanced relationships and better outcomes.
The Knowledge Academy's 1-day Active Listening Skills Course in Albany, NY is one of the Personal Development Courses, designed to enhance delegates' listening abilities. It provides practical techniques and exercises to improve attention, empathy, and understanding in conversations. This training helps participants develop a skill set that is essential for effective communication and relationship building.
Course Objectives
- To understand the principles of active listening
- To develop skills in empathetic and non-judgmental listening
- To learn techniques for maintaining focus and attention
- To enhance the ability to understand and interpret verbal and non-verbal cues
- To improve communication skills for better interpersonal relationships
- To practice active listening in a variety of scenarios
Upon completing this course in Albany, NY, delegates will possess enhanced active listening skills, enabling them to communicate more effectively and build stronger relationships. They will leave with a set of practical tools to apply in their professional and personal lives, leading to improved understanding and collaboration.
What’s included in this Active Listening Training Course?
- World-Class Training Sessions from Experienced Instructors
- Active Listening Certificate
- Digital Delegate Pack
Why choose us
Our Albany, NY venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Active Listening Training in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Active Listening Training in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Great anecdotes and examples which are relatable.
Charlie Cassell
Great job from Cat Allen!
Carl Saliba
I recently participated in an active listening training session, and I must say it was truly enlightening. The facilitator skilfully guided us through various topics and scenarios that not only enhanced my understanding of active listening but also provided practical tools for implementation. The content was well-structured, covering the key principles of active listening and delving into real-world scenarios to illustrate its application. I appreciate the emphasis on how active listening can positively impact both professional and personal relationships. Overall, the training was not only educational but also enjoyable. I feel more equipped with the necessary skills to incorporate active listening into my daily interactions. Kudos to the facilitator for a job well done, and I look forward to implementing these valuable lessons in my life.
Rene Minott
Active Listening Training in Albany, NY FAQs
Active Listening is a communication technique that requires the listener to fully concentrate, understand, respond, and then remember what is being said.
Active Listening Skills Training is important because it enhances effective communication, reduces misunderstandings, and builds stronger relationships, both personally and professionally.
The benefits of Active Listening Course include improved communication skills, enhanced understanding and empathy, better conflict resolution, and increased effectiveness in negotiations and collaborations.
There are no formal prerequisites to attend this course.
This course is ideal for anyone looking to improve their communication skills, including professionals across various sectors, managers, team leaders, customer service staff, and educators.
Active Listening techniques taught in the course may include maintaining eye contact, using nonverbal cues, paraphrasing, and providing feedback that shows understanding of the message.
The course typically covers the theory behind active listening, practical exercises to develop listening skills, strategies to overcome barriers to active listening, and methods to apply active listening in different contexts.
The duration of this course is 1 day.
Upon completing the Active Listening Skills Course, delegates will receive a certificate that acknowledges their understanding and capability in Active Listening techniques.
The training fees for Active Listening Trainingin Albany, NY starts from $1295
The Knowledge Academy is the Leading global training provider for Active Listening Training.
Please see our Personal Development Courses courses available in Albany, NY
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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