Course information

Active Listening Training Course Outline

Module 1: An Overview of Active Listening Skills

  • What is Active Listening?
  • Importance of Active Listening Skills

Module 2: Steps for Active Listening Skills

  • Listen Attentively but Relaxed
  • Keep Your Mind Open to Listening
  • Pause Before Responding
  • Ask Question for Clarification Anything
  • Explain in Brief in Your Wording
  • Feel Same What the Speaker Feels

Module 3: How to Improve Your Active Listening Skills

  • Face the Speaker and Make Eye Contact
  • Show to the Speaker That You are Interested and Listen Properly
  • Provide Feedback
  • Do Not Interrupt the Speaker
  • Try to Do a Conversation in Front of the Mirror
  • Listen and Make a Virtualization Picture

Module 4: Benefits of Active Listening Skills

  • Understand the Motive of Conversation
  • Successful Conversation
  • Save Time and Money
  • Build a Strong Network and Good Relation with Speaker
  • Reduce the Stress Level
  • Engagement and Motivation
  • Add-Ons Teaching Skills
  • Problem-Solving or Handing Issues

Module 5: Outcomes of Active Listening

  • Person Feel You are Interested in Listening
  • Increased Self-Confidence and Understanding
  • Clarifying Misunderstanding 

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Who should attend this Active Listening Training Course?

The Active Listening Skills Course in Charlotte is one of the Personal Development Courses tailored for individuals looking to enhance their communication capabilities. This course is essential for professionals in diverse fields who aim to improve their ability to actively listen, understand, and respond effectively. The following professionals can greatly benefit from attending this course:

  • Customer Service Representatives
  • Sales Professionals
  • Managers and Supervisors
  • Teachers and Educators
  • Project Managers
  • Team Leaders
  • Human Resources Professionals
  • Legal and Compliance Professionals

Prerequisites of the Active Listening Training Course

There are no formal prerequisites for this Active Listening Skills Course.

⁠Active Listening Skills Training Course Overview

Active listening is a fundamental skill in effective communication, crucial in both personal and professional contexts. This Active Listening Skills Course in Charlotte focuses on the development of active listening skills, enabling individuals to fully understand and respond to the information being communicated. In today's fast-paced world, the ability to listen actively is invaluable for building meaningful relationships and making informed decisions.

Active Listening is particularly important for professionals in roles that require high levels of interaction and communication, such as managers, therapists, educators, and customer service representatives. By mastering active listening, these professionals in Charlotte can improve their engagement with clients, colleagues, and stakeholders, leading to enhanced relationships and better outcomes.

The Knowledge Academy's 1-day Active Listening Skills Course in Charlotte is one of the Personal Development Courses, designed to enhance delegates' listening abilities. It provides practical techniques and exercises to improve attention, empathy, and understanding in conversations. This training helps participants develop a skill set that is essential for effective communication and relationship building.

Course Objectives

  • To understand the principles of active listening
  • To develop skills in empathetic and non-judgmental listening
  • To learn techniques for maintaining focus and attention
  • To enhance the ability to understand and interpret verbal and non-verbal cues
  • To improve communication skills for better interpersonal relationships
  • To practice active listening in a variety of scenarios

Upon completing this course in Charlotte, delegates will possess enhanced active listening skills, enabling them to communicate more effectively and build stronger relationships. They will leave with a set of practical tools to apply in their professional and personal lives, leading to improved understanding and collaboration.

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What’s included in this Active Listening Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Active Listening Certificate
  • Digital Delegate Pack

Why choose us

Our Charlotte venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Charlotte is the biggest city in the state of North Carolina. It is the third fastest growing major city in the United States.  It has an estimated population of 810,000 people. Charlotte is home to the corporate headquarters of Bank of America. Education in the USA is provided by both public and private schools, and is mandatory until the age of 16.  Pupils conducting their schooling within the USA start off at preschool, followed by elementary school, then middle school, before finishing at high school.  At age 18, US citizens are able to engage in higher education.  Higher education in the USA normally comes in the form of a college, undergraduate school, or a community college – that latter of which doesn’t normally cost anything to attend.  Candidates participating in a course at a college will gain credits towards a bachelor’s degree, whilst candidates participating a course at a community college will be earning credits in order to achieve an associate’s degree. The public school system in North Carolina is the second largest system in the state and the 17th largest in the whole of the United States. There is an estimate 150,000 pupils being taught in the 164 public schools of Charlotte. Charlotte is the home of many notable universities. For example Central Piedmont Community College, Charlotte School of Law, Johnson C. Smith University and the University of North Carolina are all based in Charlotte. The University of North Carolina is the biggest in the city with 27,000 students. At The Knowledge Academy we offer over 50,000 classroom based training courses in the United States, including popular locations such as Buffalo.

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Address

Charlotte, North Carolina

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Active Listening Training in Charlotte. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Active Listening Training in Charlotte, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Active Listening Training in Charlotte FAQs

Active Listening is a communication technique that requires the listener to fully concentrate, understand, respond, and then remember what is being said.
Active Listening Skills Training is important because it enhances effective communication, reduces misunderstandings, and builds stronger relationships, both personally and professionally.
The benefits of Active Listening Course include improved communication skills, enhanced understanding and empathy, better conflict resolution, and increased effectiveness in negotiations and collaborations.
There are no formal prerequisites to attend this course.
This course is ideal for anyone looking to improve their communication skills, including professionals across various sectors, managers, team leaders, customer service staff, and educators.
Active Listening techniques taught in the course may include maintaining eye contact, using nonverbal cues, paraphrasing, and providing feedback that shows understanding of the message.
The course typically covers the theory behind active listening, practical exercises to develop listening skills, strategies to overcome barriers to active listening, and methods to apply active listening in different contexts.
Upon completing the Active Listening Skills Course, delegates will receive a certificate that acknowledges their understanding and capability in Active Listening techniques.
The training fees for Active Listening Trainingin Charlotte starts from $1295
The Knowledge Academy is the Leading global training provider for Active Listening Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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