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Course information
Communication and Influencing Skill Training Course Outline
Module 1: Introduction to Effective Communication Skills
- What is Communication?
- What is Communication Skill?
- Characteristics of Effective Communication
- Importance of Communication
- Communication Process
Module 2: Communication Style
- Communication Style Matrix
- Direct Style
- Spirited Communication Style
- Systematic Communication Style
- Considerate Communication Style
- What’s Communication Style?
- How to Identify Other People’s Styles?
Module 3: Basic Listening Skill
- Introduction
- Active Listening
- Becoming an Active Listener
- Self-Awareness
Module 4: Effective Written Communication
- When and When Not to Use Written Communication
- Complexity of the Topic
- Amount of Discussion Required
- Formal Communication
- Shades of Meaning
- Writing Effectively
Module 5: Elements of Communication
- Face to Face Communication
- Body Language
- Tone of Voice
Module 6: Credibility
- Increasing Credibility
Module 7: Trustworthiness
- Authenticity
- Behaviours that Generate Trust
- Develop Trustworthiness
Module 8: Empathy
- Skills of Empathising
- Develop Your Empathy
Module 9: Inspirational
- Inspiring Others
- Inspiring Yourself
Who should attend this Communication and Influencing Skill Training Course?
The Communication and Influencing Skill Course is tailored for individuals aiming to enhance their communication skills and master the art of effective persuasion. This Course is ideal for professionals in various roles who want to improve their ability to communicate with impact and influence outcomes. The following individuals can greatly benefit from attending this training Course:
- Business Executives and Leaders
- Sales Executives
- Marketing Executives
- Managers
- Team Leaders
- Public Relations Specialists
- Negotiators and Dealmakers
- Entrepreneurs and Business Owners
- Public Speakers and Presenters
Prerequisites of the Communication and Influencing Training Course
There are no formal prerequisites for this Communication and Influencing Course.
Communication and Influencing skill Training Course Overview
Communication is a procedure of giving and receiving information, ideas, views, feelings, facts etc. among people to reach a common understanding. It is the key to directing function of management. Influencing is a fundamental skill for anyone in business, whether a person is a salesperson or a manager. The capability to carry others to your way of thinking without force or coercion is essential in business. Influencing others is a transferable skill business persons bring with them from job to job in the business world.
Good communication and influencing skills give the opportunity to anyone who wants to work in any organisation. It can also help them to contribute in business to achieve the desired goals. Effective communication style also helps in resolving conflicts in the working environment. On the other hand, influencing skills also play an essential role in enhancing the organisational workflow.
This 1-day Communication and Influencing Skill training course provides delegates with comprehensive knowledge to inspect the importance of holding good communication and influencing skills. They will gain knowledge about how to improve communication and influencing skills as well as how to express opinions and ideas with more confidence. They will also understand various styles, ways to influence others, elements of communication and behaviours that generate trust.
Course Objectives
- To understand the foundations of communication and influence techniques
- To explore various communication styles and their essential components
- To master the basics of professional writing skills
- To build influence through credibility, trust, and effective communication
- To develop strategic approaches for leading teams successfully
At the end of this training, delegates will be able to learn the importance and benefits of good communication skills. Delegates will also be able to understand how to communicate the message in a clear, concise and straightforward way and how they can express their ideas more effectively. Effective communication skills give a boost to delegates' personalities. They will learn how to achieve goals and aspirations through influencing others. With excellent communication and influencing skills, delegates will understand how to build a business at the top in the whole world.
What’s included in this Communication and Influencing Training Course?
- World-Class Training Sessions from Experienced Instructors
- Communication and Influencing Training Course Certificate
- Digital Delegate Pack
Why choose us
Our Albany, NY venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication And Influencing Skill Training in Albany, NY | Personal Development Training in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Communication And Influencing Skill Training in Albany, NY | Personal Development Training in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Francesca is amazing. She is very inspiring and made the course very effective.
Ines Orellana Ruiz
An inspirational presenter who tailored the course needs to the requirements of the group from the off and confirmed all topics had been covered at the end.
Marie Woolley-Roberts
Found her very friendly, easy to listen to & very knowledgeable
Stephanie_Rushton
Communication And Influencing Skill Training in Albany, NY | Personal Development Training in Albany, NY FAQs
Communication skills are sharing information clearly and effectively through speaking, writing, and body language. These skills help individuals to convey ideas, listen attentively, interpret messages accurately, and build strong interactions, which are vital for success.
In this Communication and influencing skills training, there are no formal prerequisites.
The course is designed for everyone who wishes to improve their communication and influencing skills. Communication and Influencing Skills comes in very handy while working in any profession for career advancement and project handling.
Communication helps to convey your information to others. It is a necessary management function intimately connected with all other managerial functions. This bridges the gap between individuals and groups by the flow of information and understanding between them.
Communication comprises the sender, message, encoding, channel, receiver, decoding, feedback, and context. These elements work together to ensure information is transmitted accurately and understood properly and facilitate effective interaction among delegates.
Influencing skills refer to the abilities that enable an individual to sway the opinions, beliefs, and behaviours of others. These skills encompass effective communication, persuasion, negotiation, and relationship-building, essential for leadership and collaboration in personal and professional contexts.
In this training course, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion, ensuring you gain practical experience and in-depth knowledge.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
During the Communication and Influencing Skills Training, dlegates will acquire effective communication methods, active listening abilities, and techniques for influencing others. The course emphasises persuasive skills, rapport-building, and adjusting communication styles for various audiences to improve professional interactions.
This Communication and Influencing Skills Course enhances interpersonal effectiveness, enabling delegates to convey ideas clearly and persuasively. It fosters confidence in interactions, improves relationship-building skills, and equips individuals with techniques to influence others positively in personal and professional contexts.
Completing a Communication and Influencing Skills Training Course opens various job opportunities, including management, sales, public relations, human resources, and training roles. Professionals can leverage enhanced communication to improve workplace dynamics and drive effective team collaboration across industries.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, we provide corporate training for this course, tailored to fit your organisation’s requirements.
The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.
If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.
Pursuing a Communication and Influencing Skills Certification enhances your ability to effectively convey ideas, engage with diverse audiences, and build strong relationships. This certification equips you with vital techniques to influence decisions and drive positive outcomes in personal and professional contexts.
Yes, Communication and Influencing Skills Training includes practical components and hands-on activities designed to enhance delegate’s abilities. These interactive elements facilitate real-life applications, allowing individuals to practice techniques in various scenarios, ultimately improving communication and influencing effectiveness.
The Communication and Influencing Skills Course tackles challenges like breaking down communication barriers, strengthening interpersonal relationships, resolving conflicts, honing persuasive skills, and enhancing active listening. Mastering these skills is essential for effective teamwork, leadership, and creating a positive work atmosphere.
No prior experience is required for the Communication and Influencing Skills online course. This course is designed for individuals at all levels who wish to enhance their communication abilities and develop effective influencing techniques in various contexts.
This Communication and Influencing Skills Course is designed for individuals at various career stages. It benefits everyone, from newcomers seeking foundational skills to experienced professionals aiming to enhance their communication strategies and influence within their organisations effectively.
The Knowledge Academy in Albany, NY stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Communication and Influencing skill Trainingin Albany, NY starts from $1295
The Knowledge Academy is the Leading global training provider for Communication and Influencing skill Training.
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Many delivery methods
Flexible delivery methods are available depending on your learning style.
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Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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