Emotional Intelligence Training Course

Name: Emotional Intelligence Training
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

Emotional Intelligence Training Overview

Emotional Intelligence Training Course Outline

Module 1: Introduction to Emotional Intelligence

What is Emotional Intelligence?
What Emotional Intelligence IS NOT?
Power of Emotion in Communication
Why is Emotional Intelligence Important?
Emotional Intelligence to Organizations
Competencies for Emotional Intelligence
Need to Improve Emotional Intelligence?
Improving Your Emotional Intelligence
Model for Self-Directed Change

Module 2: Thinking, Feeling, and Acting

What Causes Us to Think, Feel, and Act the Way We Do?

Module 3: Developing the Emotional Intelligence

Ways to Develop Emotional Intelligence
Utilize an Assertive Style of Communicating
Respond Instead of Reacting to Conflict
Practice Self-Awareness
Empathize with Others
Take Criticism Well

Module 4: Habits and Emotional Intelligence

Habits
How to Stop Habits from Forming?
How to Change Existing Habits?

Module 5: Consuming Information: Personality Types

How We Take in Information?
Myers Briggs Test

Module 6: Changing Past Conditioning

How to Change Your Past Conditioning?

Module 7: Avoiding Conflict

Managing and Handling Conflict
Conflict at the Workplace
Conflict Management
Steps to Managing Conflict
Steps to Managing Conflict – Problem Solving Process
Techniques for Avoiding Conflict
Communication Styles
Listening
Barriers to Active Listening
How to Be a Good Listener?
Use of Voice
Empathy
Harness the Power of Emotion in Communication
Role of Emotions
Emotional Awareness
Emotion Strategies
Behaviors Demonstrating Higher EQ
Levels of EQ
Communicating a Difficult Message

Module 8: Self Confidence Skills for Improved Emotional Intelligence

Self Confidence Skills
Positive Attitude
Conversation
Body Language
Presentation
Workplace Challenges
Leadership
Development Focus for Emotional Intelligence

Who should attend this Emotional Intelligence Training Course?

The Emotional Intelligence Course in the United States is a fundamental component of the Personal Development Courses, designed to provide a crucial understanding of principles like self-awareness, self-management, and relationship management. Anyone looking to manage and hone their emotions can benefit from this course. This course can be beneficial for a wide range of professionals, including:

Managers
Supervisors
Team Leaders
Sales Executives
Customer Service Executives
Educators
Healthcare Professionals

Prerequisites of the Emotional Intelligence Training Course

There are no formal prerequisites to attend this Emotional Intelligence Course.

Emotional Intelligence Course Overview

Emotional intelligence is a pivotal skill set in today's fast-paced and complex working environment in the United States, understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others, has never been more relevant. This introduction sets the stage for exploring emotional intelligence's profound impact on personal and professional success.

Mastery of Emotional Intelligence is crucial for professionals aiming to enhance their leadership capabilities, improve interpersonal relationships, and foster a positive work culture in the United States, Leaders, Managers, HR professionals, and those in client-facing roles will find this proficiency particularly beneficial, enabling them to navigate workplace dynamics more effectively and drive organizational success.

This 1-day training by The Knowledge Academy in the United States is designed to equip delegates with the necessary tools and techniques to enhance their emotional intelligence. Through interactive workshops, real-world case studies, and reflective exercises, participants will learn to understand their emotional responses better, improve their communication skills, and develop strategies for managing stress and conflict in the workplace.

Course Objectives

To understand the critical components of Emotional Intelligence and its importance in the workplace
To recognize and manage one's own emotions to enhance decision-making and stress management
To improve interpersonal skills through effective communication and empathy
To develop strategies for influencing and motivating others positively
To navigate and resolve conflicts constructively

After completing this course in the United States, delegates will receive a certification acknowledging their enhanced understanding and ability to apply EI concepts. This certification will testify to their personal and professional development commitment, opening doors to advanced leadership roles and improved workplace harmony.

What’s included in this Emotional Intelligence Training Course?

World-Class Training Sessions from Experienced Instructors
Emotional Intelligence Certificate
Digital Delegate Pack

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Emotional Intelligence Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Live classes

Join a scheduled class with a live instructor and other delegates.

Interactive

Engage in activities, and communicate with your trainer and peers.

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Learn More

Unlock your potential with The Knowledge Academy's Emotional Intelligence Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

What our customers are saying

Will did a great job with some very sensitive topics

Cathy

Very nice presenter, who practiced active listening.

Johansson, Mia

She is professional, I am so impressed.

Yun Zhu

Emotional Intelligence Training FAQs

What is Emotional Intelligence?

Emotional Intelligence refers to the ability to understand and manage one's own emotions, as well as perceive and empathize with the emotions of others effectively.

What is the importance of this training?

This training offered by The Knowledge Academy is crucial for enhancing interpersonal skills, fostering empathy, and improving decision-making, leading to better teamwork, communication, and overall organizational performance.

What are the objectives of this Emotional Intelligence Course?

The objectives of this course include developing self-awareness, empathy, communication skills, and stress management techniques. It aims to enhance emotional intelligence competencies for personal and professional success.

What will I learn in this training?

In this training by The Knowledge Academy, you'll learn self-awareness, self-regulation, empathy, and effective communication to enhance interpersonal relationships and leadership skills, fostering a more emotionally intelligent approach in professional and personal contexts.

Do you offer support for this training?

Yes, the Knowledge Academy offers support via phone & email before attending, during, and after the course.

Are there any prerequisites for the course?

There are no formal prerequisites to attend this course.

What is included in this course?

In this training course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What is the duration of the Emotional Intelligence Certification Course?

This course is a 1-day training course, during which delegates participate in intensive learning sessions that cover various course topics.

What kinds of careers benefit from this course?

This course benefits careers in management, leadership, customer service, counselling, and teaching. The Knowledge Academy offers courses to enhance EI skills for professionals in various fields.

Are there any industry-specific training programs available to address diverse professional needs?

The Knowledge Academy offers industry-specific training programs catering to diverse professional demands. These courses provide specialized skill development to enhance workplace relationships and productivity.

How can the skills learned in training be applied to real-world workplace challenges?

The skills acquired from training can directly address real-world workplace challenges, enhancing problem-solving, communication, and project management abilities, fostering productivity and innovation.

Are there measurable outcomes that delegates can expect after completing Emotional Intelligence Training?

Delegates completing this training with The Knowledge Academy can expect improved communication, better conflict resolution, enhanced leadership skills, and increased workplace productivity, as evidenced by performance metrics and delegates’ feedback.

Why choose The Knowledge Academy in the United States over others?

The Knowledge Academy in the United States stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Emotional Intelligence Course.

What is the cost/training fees for Emotional Intelligence Training in the United States?

The training fees for Emotional Intelligence Trainingin the United States starts from $1295

Which is the best training institute/provider of Emotional Intelligence Training in the United States?

The Knowledge Academy is the Leading global training provider for Emotional Intelligence Training.

What are the best Personal Development Courses courses in the United States?

Please see our Personal Development Courses courses available in the United States

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water