Emotional Intelligence Training Overview
Emotional Intelligence Training Course Outline
Module 1: Introduction to Emotional Intelligence
- What is Emotional Intelligence?
- What Emotional Intelligence IS NOT?
- Power of Emotion in Communication
- Why is Emotional Intelligence Important?
- Emotional Intelligence to Organizations
- Competencies for Emotional Intelligence
- Need to Improve Emotional Intelligence?
- Improving Your Emotional Intelligence
- Model for Self-Directed Change
Module 2: Thinking, Feeling, and Acting
- What Causes Us to Think, Feel, and Act the Way We Do?
Module 3: Developing the Emotional Intelligence
- Ways to Develop Emotional Intelligence
- Utilize an Assertive Style of Communicating
- Respond Instead of Reacting to Conflict
- Practice Self-Awareness
- Empathize with Others
- Take Criticism Well
Module 4: Habits and Emotional Intelligence
- Habits
- How to Stop Habits from Forming?
- How to Change Existing Habits?
Module 5: Consuming Information: Personality Types
- How We Take in Information?
- Myers Briggs Test
Module 6: Changing Past Conditioning
- How to Change Your Past Conditioning?
Module 7: Avoiding Conflict
- Managing and Handling Conflict
- Conflict at the Workplace
- Conflict Management
- Steps to Managing Conflict
- Steps to Managing Conflict – Problem Solving Process
- Techniques for Avoiding Conflict
- Communication Styles
- Listening
- Barriers to Active Listening
- How to Be a Good Listener?
- Use of Voice
- Empathy
- Harness the Power of Emotion in Communication
- Role of Emotions
- Emotional Awareness
- Emotion Strategies
- Behaviors Demonstrating Higher EQ
- Levels of EQ
- Communicating a Difficult Message
Module 8: Self Confidence Skills for Improved Emotional Intelligence
- Self Confidence Skills
- Positive Attitude
- Conversation
- Body Language
- Presentation
- Workplace Challenges
- Leadership
- Development Focus for Emotional Intelligence
Who should attend this Emotional Intelligence Training Course?
The Emotional Intelligence Course in the United States is a fundamental component of the Personal Development Courses, designed to provide a crucial understanding of principles like self-awareness, self-management, and relationship management. Anyone looking to manage and hone their emotions can benefit from this course. This course can be beneficial for a wide range of professionals, including:
- Managers
- Supervisors
- Team Leaders
- Sales Executives
- Customer Service Executives
- Educators
- Healthcare Professionals
Prerequisites of the Emotional Intelligence Training Course
There are no formal prerequisites to attend this Emotional Intelligence Course.
Emotional Intelligence Course Overview
Emotional intelligence is a pivotal skill set in today's fast-paced and complex working environment in the United States, understanding and managing one's own emotions, as well as recognizing and influencing the emotions of others, has never been more relevant. This introduction sets the stage for exploring emotional intelligence's profound impact on personal and professional success.
Mastery of Emotional Intelligence is crucial for professionals aiming to enhance their leadership capabilities, improve interpersonal relationships, and foster a positive work culture in the United States, Leaders, Managers, HR professionals, and those in client-facing roles will find this proficiency particularly beneficial, enabling them to navigate workplace dynamics more effectively and drive organizational success.
This 1-day training by The Knowledge Academy in the United States is designed to equip delegates with the necessary tools and techniques to enhance their emotional intelligence. Through interactive workshops, real-world case studies, and reflective exercises, participants will learn to understand their emotional responses better, improve their communication skills, and develop strategies for managing stress and conflict in the workplace.
Course Objectives
- To understand the critical components of Emotional Intelligence and its importance in the workplace
- To recognize and manage one's own emotions to enhance decision-making and stress management
- To improve interpersonal skills through effective communication and empathy
- To develop strategies for influencing and motivating others positively
- To navigate and resolve conflicts constructively
After completing this course in the United States, delegates will receive a certification acknowledging their enhanced understanding and ability to apply EI concepts. This certification will testify to their personal and professional development commitment, opening doors to advanced leadership roles and improved workplace harmony.
What’s included in this Emotional Intelligence Training Course?
- World-Class Training Sessions from Experienced Instructors
- Emotional Intelligence Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Emotional Intelligence Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Emotional Intelligence Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
What our customers are saying
She is professional, I am so impressed.
Yun Zhu
It was an engaging, introspective session that enhanced my self-awareness and provided valuable insights into understanding both my own emotions and those of the people I work with
Olubisi Runsewe
She puts the points across clearly
George Silver
Emotional Intelligence Training FAQs
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
Emotional Intelligence Training in United States
Customer Service Package
Save upto 40%Included courses:
Introduction to Public Relations$1295
Emotional Intelligence Training$1295
Dealing with Difficult People$1295
Total without package: $6475
Package price: $3895 (Save $2580)