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Course information
Virtual Salesperson Masterclass Course Outline
Module 1: Introduction
- Personal Assessment
- Personal Learning Plan and Manager Coaching
- Introduction to Creating Client Value
Module 2: The Foundation Layer – Interpersonal Skills
- R3 – The Engaging Call
- Building Rapport
- Active Listening
- Questioning Techniques
- Role-Play: Call Skills
Module 3: Building Awareness of Needs
- Identifying Opportunities
- Account Entry and Buyer Roles
- Building Insight and Momentum
- Providing Value
- Role-Play: Awareness of Needs
Module 4: Competing in the Assessment of Alternatives
- Qualifying and Prioritising
- Identifying Decision Criteria
- Creating a Pitch Strategy
- Managing Stakeholders
- Role-Play: Assessment of Alternatives
Module 5: Alleviation of Risk
- Identifying and Alleviating Risks
- Gaining Commitment
- Role-Play: Alleviation of Risk
Module 6: Negotiation
- Negotiation and the Buying Cycle
- Planning: BATNA and Interests
- Exploring Gives and Gets
- Anchoring and Framing
- Role-Play: Securing the Deal
Who should attend the Virtual Salesperson Masterclass?
The Virtual Salesperson Masterclass is designed for individuals interested in becoming skilled Sales Professionals in a Virtual or Remote work setting. This training can be beneficial for a wide range of professionals, including:
- Sales Managers
- Sales Representatives
- Customer Service Representatives
- Marketing Professionals
- Business Development Executives
- Consultative Sellers
- Digital Sales Professionals
Prerequisites for the Virtual Salesperson Masterclass
There are no formal prerequisites to attend this course. However, a basic understanding of sales can be beneficial for delegates.
Virtual Salesperson Masterclass Overview
The Virtual Salesperson Masterclass is a comprehensive training to equip sales professionals with the skills and techniques required for effective virtual selling. In this course, delegates will delve into the intricacies of virtual sales, exploring various digital platforms and communication strategies to enhance their sales performance.
Proficiency in virtual selling is crucial, where online interactions have become the norm. Sales professionals, business owners, and entrepreneurs aiming to thrive in the digital marketplace must master virtual sales techniques. This mastery ensures they can establish meaningful connections, drive sales, and build lasting relationships with clients and customers.
This intensive 1-day training empowers delegates with practical knowledge and hands-on skills for virtual selling success. Through interactive sessions, real-life case studies, and role-playing exercises, delegates will learn to navigate virtual platforms, create impactful online presentations, handle objections effectively, and close deals seamlessly.
Course Objectives:
- To understand the fundamentals of virtual selling and its impact on modern business practices
- To explore various virtual communication platforms and tools essential for sales professionals
- To master the art of creating compelling online presentations and engaging virtual sales pitches
- To learn effective strategies for building trust and rapport with clients in the virtual environment
- To develop skills in handling objections and overcoming challenges specific to virtual sales interactions
- To gain insights into data-driven decision-making for optimising virtual sales strategies
- To practice ethical selling practices and maintain professionalism in virtual interactions
- To enhance delegate's confidence and competence in closing deals and achieving sales targets through virtual channels
After completing the Virtual Salesperson Masterclass, delegates will receive a certification validating their expertise in virtual selling techniques. This certification not only acknowledges their newfound skills but also enhances their credibility in the industry.
What’s included in the Virtual Salesperson Masterclass?
- World-Class Training Sessions from Experienced Instructors
- Virtual Salesperson Certificate
- Digital Delegate Pack
Why choose us
Our Albany, NY venue
Includes..
Air conditioned
To keep you comfortable during your course we offer a fully air conditioned environment.
Full IT support
IT support is on hand to sort out any unforseen issues that may arise.
Video equipment
This location has full video conferencing equipment.
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Virtual Salesperson Masterclass | Virtual Job Roles in Albany, NY. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Virtual Salesperson Masterclass | Virtual Job Roles in Albany, NY, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Virtual Salesperson Masterclass | Virtual Job Roles in Albany, NY FAQs
Virtual salespersons can be independent contractors or remote employees that an organisation recruits to complete particular sales tasks, projects, or roles.
In this Virtual Salesperson Masterclass training, there are no formal prerequisites.
This Virtual Salesperson Masterclass training is designed and is best suited for professionals seeking the following skills such as Manager interaction and coaching etc.
The following are the benefits:
• Research company directories for leads.
• Manage CRM software like Salesforce and Zoho.
• Schedule calls and appointments.
• Organise and update the lead database.
• Set reminders for follow-ups.
• Data entry.
The following are the concepts of the Alleviation of Risk:
• Identifying and Alleviating Risks
• Gaining Commitment
• Role-Play: Alleviation of Risk
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for Virtual Salesperson Trainingin Albany, NY starts from $1295
The Knowledge Academy is the Leading global training provider for Virtual Salesperson Training.
Please see our Virtual Online Job Roles Training courses available in Albany, NY
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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