Microsoft Dynamics 365 Training Overview
Microsoft Dynamics 365 is a cloud-based business application platform, which is the first major vendor to combine the capabilities of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) natively, along with productivity applications and artificial intelligence tools. It is a complete enterprise system that provides an integrated solution for businesses to organise their sales, customer service, marketing, and finance operations. Microsoft Dynamics 365 helps organisations to run their entire business and deliver better results through analytical and AI-driven insights.
Our Microsoft Dynamics 365 Training courses demonstrate to individuals and businesses how to get the most out of this flexible and intelligent software suite. These courses will provide you with a hands-on experience of the service's features and components of Microsoft Dynamics 365. Attending our Microsoft Dynamics 365 courses will help you to gain the skills required to use the ERP and CRM systems of Dynamics 365 and attain higher job profiles in prominent organisations.
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Best Selling Courses in United States
Popular Microsoft Dynamics 365 Courses
Microsoft Dynamics 365 - Fundamentals
Dynamics 365 Fundamentals
Microsoft Dynamics 365 Fundamentals (CRM) MB910
Duration: 2 Days
Microsoft Certified Power Platform Fundamentals (PL900)
Duration: 2 Days
Microsoft Dynamics 365 Fundamentals MB920
Duration: 1 Day
Microsoft Dynamics 365 for Sales 55258A
Duration: 1 Day
Microsoft Dynamics 365 for Customer Service 55260A
Duration: 1 Day
Microsoft Dynamics 365 Customisation and Configuration M55242
Duration: 3 Days
Microsoft Dynamics 365 - Associate (CRM)
Power Apps Associate
Microsoft Power Platform App Maker Certification PL100
Duration: 4 Days
Microsoft Power Platform Functional Consultant PL200
Duration: 5 Days
Microsoft Power Platform Developer Certification PL400
Duration: 4 Days
Microsoft Power Platform Solution Architect PL600
Duration: 4 Days
Sales Functional Consultant Associate
Dynamics 365 For Customer Engagement For Sales (MB210)
Duration: 1 Day
Marketing Functional Consultant Associate
Microsoft Dynamics 365 For Marketing (MB220)
Duration: 4 Days
Customer Service Functional Consultant Associate
Dynamics 365 For Customer Engagement For Customer Service (MB230))
Duration: 1 Day
Field Service Functional Consultant Associate
Microsoft Dynamics 365 For Field Service (MB240)
Duration: 3 Days
Microsoft Dynamics 365 Business Central Functional Consultant MB800
Duration: 5 Days
Microsoft Dynamics 365 - Associate (ERP)
Finance Functional Consultant Associate
Microsoft Dynamics 365 Core Finance And Operations (MB300)
Duration: 3 Days
Microsoft Dynamics 365 Finance And Operations (MB310)
Duration: 4 Days
Microsoft Dynamics 365 Commerce Functional Consultant MB340
Duration: 5 Days
Supply Chain Management, Manufacturing Functional Consultant Associate
Microsoft Dynamics 365 Core Finance And Operations (MB300)
Duration: 3 Days
Microsoft Dynamics 365 Supply Chain Management, Manufacturing (MB320)
Duration: 4 Days
Microsoft Dynamics 365 Supply Chain Management (MB330)
Duration: 4 Days
Finance and Operations Apps Developer Associate
Microsoft Dynamics 365 Core Finance And Operations (MB300)
Duration: 3 Days
Microsoft Dynamics 365 Finance And Operations Apps Developer (MB500)
Duration: 5 Days
Microsoft Dynamics 365 - Expert (CRM)
Power Apps + Dynamics 365 Solution Architect Expert
Microsoft Power Apps + Dynamics 365 Solution Architect (MB600)
Duration: 3 Days
Microsoft Dynamics 365 Finance and Operations Apps Solution Architect (MB700)
Duration: 4 Days
Microsoft Dynamics 365 - Expert (ERP)
Finance and Operations Apps Solution Architect Expert
Microsoft Dynamics 365 Finance and Operations Apps Solution Architect (MB700)
Duration: 4 Days
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The Knowledge Academy is World’s Leading Organisation for training professionals. The Knowledge Academy provides training in 490+ locations in around 221+ countries, covering 3000 subjects with the following delivery methods:
Classroom Training
Get trained at one of our dedicated venues within a quiet, safe, and clean environment, away from the noise and pressure of the workplace.22
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Get your desired training by gaining immediate 90 days access to our e-learning portal, which is accessible 24/7.
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Train multiple employees at the place, time, and environment of your choice without upsetting your employees’ comfort and workflow.
Inquire NowWhat Makes Dynamics 365 Different from Other ERP and CRM Systems?
CRM
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Sales
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Marketing
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Customer Service
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Field Service
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Project Service Automation
ERP
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Finance and Operations
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Talent (Human Resources)
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Retail (B2C)
Dynamics 365
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Power BI
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Power Automate
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Power Apps
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Our support staff and instructors have years of experience in meeting the specific needs of our clients and delivering exceptional quality.
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Our training programmes are supported by our well researched, unique, and high-quality course material that will assist the learners in gaining full knowledge and insights into their desired subject matter.
Our Specialised Trainers
We have 2K+ certified instructors who have years of experience in their respective domains. They will provide the learners with desired skills and knowledge to achieve their desired outcomes.
Why to Opt for Onsite Training Delivery?
Onsite training is delivered to an organisation's employees at their workplace or other convenient location that suits the requirements of the employees. The Onsite training mode aims to provide organisations with satisfying and cost-effective training solutions to enhance their workforce's skills. Onsite training is provided to the employees of an organisation at their worksite or location provided or preferred by the organisation. Onsite training gives an excellent balance to corporates between flexibility and cost-effectiveness. We are the world's leading organisation for providing the best Onsite training. We have successfully delivered Onsite training solutions to many corporate houses and multinational organisations. Benefits of Onsite Training:
- It keeps employees up to date on modern company practices.
- It provides access to the employees that work around their schedule.
- It boosts employees’ productivity and organisations’ profit.
- It is cost-efficient, as the cost of travelling is reduced for each delegate.
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Clients are Saying
Read our clients’ feedback about our services, professionalism, and prompt customer service, trainers and training team that they found to be excellent at all times.
Summer Williams
Sales Professional
Last week I attended the dynamics 365 fundamentals training from the knowledge academy,
and it was great. My trainer Garry was amazing and helped me with every doubt I had
during this training. He also helped, guided, and assisted me during my training. I was
happy with my trainer as he was quite professional in the training that I was looking
for. I really enjoyed the course and would book training again in the future from the
knowledge academy.
Brandon Wilkinson
Supply Chain Manager
I have completed the dynamics 365 for marketing training course a few days back from the
knowledge academy. It was a professionally designed and easy to understand course. My
trainer Dennis taught the course in a very nice and professional way. He was engaging,
thorough, and very knowledgeable. His explanations were clear and useful to get a good
understanding of commercial awareness topics. I would recommend the knowledge academy
for this training.
Edgar Hicken
Marketing Professional
I attended the knowledge academy's Microsoft power platform and dynamics 365 core
course, and the course material was delivered on time. I can honestly say I have been
very impressed with the quality of the course. The content was an excellent and
compelling demonstration of the functions. My instructor did a fantastic job and was
very responsive to my queries. I sat in my Microsoft certification exams over the next
consecutive weeks, and this course immensely helped me to get my certification.
Matt Taylor
Functional Consultant
I just finished my Microsoft power apps and dynamics 365 training with the knowledge
academy. I found that engaging and Jacob, my course instructor, was very inclusive and
presented it in a fun and enjoyable way. He was very informative helpful and taught the
topics interactively with detailed explanations. The course delivery was very well
managed, and there was a practical illustration of the functions. Highly recommend to my
fellow members.
Amelia James
Operations Manager
Last week I attended Microsoft dynamics 365 supply chain management training course. The
course content was good, practically explained, and the trainer explained it very well.
He cleared my doubts regarding how the supply chain management process becomes
streamlined and automated using Microsoft dynamics 365. The way of his teaching was
impressive, and it helped me to get through my exam too.
George Fischer
Marketing Professional
I was really amazed by the learning experience from the Microsoft power apps and
dynamics 365 training course. The instructor was very knowledgeable and ensured that
everyone understood each topic. She explained and showed me the best way to understand
the essential course concepts. She was very patient when people wanted to ask questions
and answered most of the queries. I am extremely thankful to Martha for helping me with
the precise study material.
Essential Features of Microsoft Dynamics 365
Microsoft Dynamics 365 features help businesses to make the product more user-friendly. Users can quickly customise regions to meet their individual needs without needing to be a programmer or IT specialist. It helps businesses to record all interactions, create queues to route the right channel, share information in a knowledge base, define service terms through entitlements, create and schedule services, manage performance and productivity via reports and dashboards, etc. Here are the main features offered by Dynamics 365 that support strategic choices and positively impacts businesses:
- Sales Insights and Mobility
- Connected to LinkedIn Sales Navigator
- Email Integration with Outlook 365
- Customer Service Dashboard
- Activity Log and Connections to CRM
Why Implement Microsoft Dynamics 365 CRM?
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Frequently Asked Questions
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is a cloud-based business application platform that combines CRM and ERP components and productivity apps with Artificial Intelligence and business intelligence features.
What will I learn from the Microsoft Power Automate for End Users 55268 Training course?
Microsoft Power Automate for End Users 55268 Training aims to provide you with a comprehensive knowledge of Microsoft power automation. You will also learn about essential topics such as connecting to web services, building and managing flows, designing switches, sharing a flow, etc.
What will I learn during the Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course?
During the Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course, you will learn various essential topics such as creating e-commerce orders, configuring product detail pages and category pages, etc. You will also be able to configure continuity order batch jobs, and manage inventory processes, including stock counts, synchronise e-commerce orders, and perform many more advanced Dynamics 365 features.
What will I learn from the Microsoft Power Platform Solution Architect PL600 Training course?
During Microsoft Power Platform Solution Architect PL600 Training, you will learn various concepts such as solution architect, the role of a solution architect on projects, project methodology, Power Platform architecture, security modelling, enterprise BI, chatbot options, etc.
Can The Knowledge Academy deliver corporate or in-house training?
Yes, our exceptional in-house delivery staff works continuously to provide training to clients who wish to have the convenience and comfort of learning within their familiar surroundings.
Will this training help me to get a better job with a high salary package?
Individuals who hold the skills to use Microsoft Dynamics 365 for modernising their business processes get higher ranks in companies and achieve more growth than average ERP and CEM administrators, developers, and consultants.