Microsoft Dynamics 365 Training Overview

Microsoft Dynamics 365 is a cloud-based business application platform, which is the first major vendor to combine the capabilities of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) natively, along with productivity applications and artificial intelligence tools. It is a complete enterprise system that provides an integrated solution for businesses to organise their sales, customer service, marketing, and finance operations. Microsoft Dynamics 365 helps organisations to run their entire business and deliver better results through analytical and AI-driven insights.

Our Microsoft Dynamics 365 Training courses demonstrate to individuals and businesses how to get the most out of this flexible and intelligent software suite. These courses will provide you with a hands-on experience of the service's features and components of Microsoft Dynamics 365. Attending our Microsoft Dynamics 365 courses will help you to gain the skills required to use the ERP and CRM systems of Dynamics 365 and attain higher job profiles in prominent organisations.

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Best Selling Courses in United States

Popular Microsoft Dynamics 365 Courses

Microsoft Dynamics 365 - Fundamentals

Dynamics 365 Fundamentals

Microsoft Dynamics 365 Fundamentals (CRM) MB910

Duration: 2 Days

Microsoft Certified Power Platform Fundamentals (PL900)

Duration: 2 Days

Microsoft Dynamics 365 Fundamentals MB920

Duration: 1 Day

Microsoft Dynamics 365 for Sales 55258A

Duration: 1 Day

Microsoft Dynamics 365 for Customer Service 55260A

Duration: 1 Day

Microsoft Dynamics 365 Customisation and Configuration M55242

Duration: 3 Days

Microsoft Dynamics 365 - Associate (CRM)

Power Apps Associate

Microsoft Power Platform App Maker Certification PL100

Duration: 4 Days

Microsoft Power Platform Functional Consultant PL200

Duration: 5 Days

Microsoft Power Platform Developer Certification PL400

Duration: 4 Days

Microsoft Power Platform Solution Architect PL600

Duration: 4 Days

Sales Functional Consultant Associate

Dynamics 365 For Customer Engagement For Sales (MB210)

Duration: 1 Day

Marketing Functional Consultant Associate

Microsoft Dynamics 365 For Marketing (MB220)

Duration: 4 Days

Customer Service Functional Consultant Associate

Dynamics 365 For Customer Engagement For Customer Service (MB230))

Duration: 1 Day

Field Service Functional Consultant Associate

Microsoft Dynamics 365 For Field Service (MB240)

Duration: 3 Days

Microsoft Dynamics 365 Business Central Functional Consultant MB800

Duration: 5 Days

Microsoft Dynamics 365 - Associate (ERP)

Finance Functional Consultant Associate

Microsoft Dynamics 365 Core Finance And Operations (MB300)

Duration: 3 Days

Microsoft Dynamics 365 Finance And Operations (MB310)

Duration: 4 Days

Microsoft Dynamics 365 Commerce Functional Consultant MB340

Duration: 5 Days

Supply Chain Management, Manufacturing Functional Consultant Associate

Microsoft Dynamics 365 Core Finance And Operations (MB300)

Duration: 3 Days

Microsoft Dynamics 365 Supply Chain Management, Manufacturing (MB320)

Duration: 4 Days

Microsoft Dynamics 365 Supply Chain Management (MB330)

Duration: 4 Days

Finance and Operations Apps Developer Associate

Microsoft Dynamics 365 Core Finance And Operations (MB300)

Duration: 3 Days

Microsoft Dynamics 365 Finance And Operations Apps Developer (MB500)

Duration: 5 Days

Microsoft Dynamics 365 - Expert (CRM)

Power Apps + Dynamics 365 Solution Architect Expert

Microsoft Power Apps + Dynamics 365 Solution Architect (MB600)

Duration: 3 Days

Microsoft Dynamics 365 Finance and Operations Apps Solution Architect (MB700)

Duration: 4 Days

Microsoft Dynamics 365 - Expert (ERP)

Finance and Operations Apps Solution Architect Expert

Microsoft Dynamics 365 Finance and Operations Apps Solution Architect (MB700)

Duration: 4 Days

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Train multiple employees at the place, time, and environment of your choice without upsetting your employees’ comfort and workflow.

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What Makes Dynamics 365 Different from Other ERP and CRM Systems?

CRM

  • sales

    Sales

  • marketing

    Marketing

  • service

    Customer Service

  • field

    Field Service

  • project

    Project Service Automation

ERP

  • finance

    Finance and Operations

  • talent

    Talent (Human Resources)

  • retail

    Retail (B2C)

Dynamics 365

  • power

    Power BI

  • flow

    Power Automate

  • power-bi

    Power Apps

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Our support staff and instructors have years of experience in meeting the specific needs of our clients and delivering exceptional quality.

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Our training programmes are supported by our well researched, unique, and high-quality course material that will assist the learners in gaining full knowledge and insights into their desired subject matter.

Our Specialised Trainers

We have 2K+ certified instructors who have years of experience in their respective domains. They will provide the learners with desired skills and knowledge to achieve their desired outcomes.

Why to Opt for Onsite Training Delivery?

Onsite training is delivered to an organisation's employees at their workplace or other convenient location that suits the requirements of the employees. The Onsite training mode aims to provide organisations with satisfying and cost-effective training solutions to enhance their workforce's skills. Onsite training is provided to the employees of an organisation at their worksite or location provided or preferred by the organisation. Onsite training gives an excellent balance to corporates between flexibility and cost-effectiveness. We are the world's leading organisation for providing the best Onsite training. We have successfully delivered Onsite training solutions to many corporate houses and multinational organisations. Benefits of Onsite Training:

  • It keeps employees up to date on modern company practices.
  • It provides access to the employees that work around their schedule.
  • It boosts employees’ productivity and organisations’ profit.
  • It is cost-efficient, as the cost of travelling is reduced for each delegate.
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Essential Features of Microsoft Dynamics 365

Microsoft Dynamics 365 features help businesses to make the product more user-friendly. Users can quickly customise regions to meet their individual needs without needing to be a programmer or IT specialist. It helps businesses to record all interactions, create queues to route the right channel, share information in a knowledge base, define service terms through entitlements, create and schedule services, manage performance and productivity via reports and dashboards, etc. Here are the main features offered by Dynamics 365 that support strategic choices and positively impacts businesses:

  • Sales Insights and Mobility
  • Connected to LinkedIn Sales Navigator
  • Email Integration with Outlook 365
  • Customer Service Dashboard
  • Activity Log and Connections to CRM

Why Implement Microsoft Dynamics 365 CRM?

features

Frequently Asked Questions

What is Microsoft Dynamics 365?

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Microsoft Dynamics 365 is a cloud-based business application platform that combines CRM and ERP components and productivity apps with Artificial Intelligence and business intelligence features.

What will I learn from the Microsoft Power Automate for End Users 55268 Training course?

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Microsoft Power Automate for End Users 55268 Training aims to provide you with a comprehensive knowledge of Microsoft power automation. You will also learn about essential topics such as connecting to web services, building and managing flows, designing switches, sharing a flow, etc.

What will I learn during the Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course?

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During the Microsoft Dynamics 365 Commerce Functional Consultant MB340 Training course, you will learn various essential topics such as creating e-commerce orders, configuring product detail pages and category pages, etc. You will also be able to configure continuity order batch jobs, and manage inventory processes, including stock counts, synchronise e-commerce orders, and perform many more advanced Dynamics 365 features.

What will I learn from the Microsoft Power Platform Solution Architect PL600 Training course?

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During Microsoft Power Platform Solution Architect PL600 Training, you will learn various concepts such as solution architect, the role of a solution architect on projects, project methodology, Power Platform architecture, security modelling, enterprise BI, chatbot options, etc.

Can The Knowledge Academy deliver corporate or in-house training?

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Yes, our exceptional in-house delivery staff works continuously to provide training to clients who wish to have the convenience and comfort of learning within their familiar surroundings.

Will this training help me to get a better job with a high salary package?

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Individuals who hold the skills to use Microsoft Dynamics 365 for modernising their business processes get higher ranks in companies and achieve more growth than average ERP and CEM administrators, developers, and consultants.