Course information

CMI Level 2 Award in Team Leading Training Course Outline

Our CMI Level 2 Award in Team Leading Training Course is thoughtfully structured to meet the 15 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 7 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 5

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 2001V1: Personal Development as a Team Leader (6 Credits)

Module 1: Identify Work Objectives, Skills, and Knowledge

  • Identify the Work Objectives of the Team Leader
    • Work Objectives
    • SMART Objectives
  • Skills Required of a Team Leader to Meet Work Objectives
    • Identifying the Skills Required
    • Key Tasks
    • Role Specification
    • Competency Framework
  • Knowledge Required of a Team Leader to Meet Work Objectives
    • Identify the Knowledge Required
    • Job Requirements Specification
    • Review the Job Description
    • Self-Review Against the Requirements
  • Compare Existing and Required Skills
    • Use a Table Format
    • Compare Own Skills Against Strengths and Weaknesses
  • Compare Existing and Required Knowledge
    • Building on Response to Assessment Criteria
    • Identifying Gaps
  • Development Plan to Improve Skills and Knowledge
    • Personal Development Plan
    • Goals to Address the Gaps
    • Area and Objective of Development
    • Completion and Review

Module 2: Agree, Implement, and Review the Development Plan

  • Methods of Agreeing with the Development Plan
    • Informal Face to Face Meetings
    • Formal Meeting
    • Review Periods
    • Performance Measures
    • Implement the Development Plan
  • Setting Out the Key Activities
  • Key Dates and Issues Around Implementation
  • Review the Development Plan Against Objectives
    • How and When Development Plan is Reviewed?
    • Conduct a Review and Update the Plan

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 3: Team Leader’s Responsibility for Welfare in the Work

  • Team Leader’s Responsibility for Team Welfare
    • Staff Welfare Within the Team
    • Role of Occupational Health
    • Dealing with Stress at Work
    • Identifying and Limiting Stress
    • Management of Sickness and Absence
    • Management of Health and Safety Issues
  • Factors Affecting Team Member Welfare
    • Health and Safety at Work
    • Control of Substances Hazardous to Health
    • Analyse the Premises and Working Practices
    • Identify Potential Problems
    • Developing Health and Safety Policies and Procedures
    • Communication and Staff Welfare
    • Organising Health and Safety Personnel
    • Allocating Individual Responsibilities
  • Review Work Area in Support of Team Welfare
    • Staff Surveys
    • Employee Satisfaction Questionnaires
  • Team Leader Actions while Identifying Factors that Affect Team Welfare
    • How to Manage Team Welfare?
    • Promoting Team Welfare as a Team Leader
    • Role of Occupational Health
    • Dealing with Stress at Work
    • Open Discussions
    • Managing Sickness Absence
    • Promoting Health and Safety Working Practices

Module 4: Team Leader’s Responsibilities in Discrimination, Harassment, and Diversity

  • Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
    • How to Work with a Team?
    • Lead and Manage Team
    • Formal and Informal Ways of Dealing with Harassment
    • Escalate Incidents of Discrimination to Line Managers
  • Methods for Supporting Diversity and Inclusion in the Work Area
    • Team Briefings That Include Diversity and Inclusion Issues
    • Organisational Policy on Diversity and Inclusion
  • Diversity and Inclusion Legislation 

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Who should attend this CMI Level 2 Award in Team Leading Training Course?

This CMI Level 2 Award in Team Leading Course is ideal for anyone who wants to develop their Leadership skills. A wide range of professionals can benefit from this, such as:

  • Team Leaders
  • First-line Managers
  • Supervisors
  • Shift Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 2 Award in Team Leading Training Course

There are no formal prerequisites to attend this CMI Level 2 Award in Team Leading Course.

CMI Level 2 Award in Team Leading Training Course Overview

Team Leading encompasses the pivotal role of guiding and supervising a group of individuals toward a common objective. It involves orchestrating team efforts, fostering collaboration, and ensuring efficient execution of tasks. The relevance of team leadership spans across industries, emphasising its crucial contribution to organisational success.

Mastery of Team Leading skills is crucial for professionals aiming to advance into managerial roles, such as Supervisors, Team Leaders, or those starting their management journey. It's especially pertinent for individuals eager to enhance their leadership capabilities, foster team productivity, and drive organisational success through effective team management.

The Knowledge Academy's 1-day CMI Level 2 Award in Team Leading Training empowers delegates with essential Team Leadership techniques. This training provides practical insights into effective communication strategies, team motivation, and the fundamentals of efficient team management. Delegates will gain valuable skills applicable to real-world scenarios, enhancing their abilities to lead and manage teams effectively.

Course Objectives

  • To grasp fundamental Team Leadership principles
  • To understand effective communication within teams
  • To learn basic management skills for team productivity
  • To develop techniques for motivating and leading teams
  • To enhance problem-solving and decision-making abilities
  • To gain a recognised qualification for career growth

Upon completing this CMI Level 2 Training, delegates will possess essential team leadership skills, enabling them to effectively manage teams, foster productivity, and navigate challenges confidently, enhancing their career prospects in managerial roles.

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What’s included in this CMI Level 2 Award in Team Leading Training Course?

  • CMI Level 2 Award in Team Leading Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 2 Award in Team Leading Certificate
  • Digital Delegate Pack

CMI Level 2 Award in Team Leading Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 1500 to 2000 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Why choose us

Our Port Elizabeth venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Port Elizabeth located within the Eastern Cape Province in South Africa. The city strengthened its border by introducing settlers in 1820. The city now has around 310,000 inhabitants and is one of the largest cities within the country. Port Elizabeth is also known as the friendly city and the windy city. Algoa Bay stretches down the city for 16km and imports goods into South Africa. Within the city there is around 32,000 people that are black, 120,000 that are white, 71,000 coloured and 9,000 that are Asian. Afrikaans’s is the most popular first language of the city with English second.Port Elizabeth’s largest and main university is, Nelson Mandela Metropolitan University. It has around 27,000 enrolled students with around 3,000 international students from USA, China, Germany, Sweden and France. The university has six campuses where students can gain diplomas and degrees.  Courses that can be studied include, Art, Business, Economic Sciences, Education, Engineering and Health Sciences. 

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Address

Greenacres
Port Elizabeth
First Bowring House
Fairview Office Park
Ring Road
Greenacres
Port Elizabeth
6045

T: +27 800 780004

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CMI Level 2 Training | CMI Level 2 Award In Team Leading Training Course in Port Elizabeth. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CMI Level 2 Training | CMI Level 2 Award In Team Leading Training Course in Port Elizabeth, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CMI Level 2 Training | CMI Level 2 Award In Team Leading Training Course in Port Elizabeth. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CMI Level 2 Training | CMI Level 2 Award In Team Leading Training Course in Port Elizabeth sessions.

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Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CMI Level 2 Training | CMI Level 2 Award In Team Leading Training Course in Port Elizabeth FAQs

The CMI Level 2 Certificate is a qualification designed to enhance leadership skills, focusing on effective team management, communication, and motivation strategies to improve team performance and productivity.
Taking the Level 2 Certificate in Team Leading provides essential skills for effective team management, enhances career prospects, boosts confidence in leadership roles, and improves team performance through better communication and motivation techniques.
There are no formal prerequisites to attend this CMI Level 2 Award in Team Leading Course.
Pursuing the course is important as it equips individuals with foundational leadership skills, enhances their employability, fosters personal growth, and prepares them for more advanced roles within an organisation.
The course is designed to be accessible to all levels, making it suitable for both beginners and experienced professionals. It covers foundational concepts while offering in-depth insights into personal and organisational growth strategies.
The certificate includes modules on essential leadership skills, effective communication, team dynamics, performance management, and conflict resolution, providing a comprehensive foundation for aspiring team leaders.
The training is ideal for aspiring team leaders, supervisors, or those new to management, as well as individuals seeking to enhance their leadership skills in a team environment.
After completing the Level 2 Certificate in Team Leading, individuals should consider pursuing further qualifications, such as the Level 3 Certificate, to deepen their leadership skills and advance their careers in management roles.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
If you face any issues in accessing the course materials, then you can reach out to our customer support team who will provide you with quick assistance to resolve the issue.
The CMI Level 2 Certification Course was developed by industry experts to align with current management practices, incorporating feedback from professionals to ensure it meets the evolving needs of aspiring team leaders and organisations.
The training contributes to career advancement by enhancing leadership competencies, boosting confidence, increasing employability, and providing a recognised qualification that demonstrates commitment to professional development in management.
Yes, after completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In the course, you will learn essential leadership skills, effective communication techniques, performance management strategies, team motivation methods, and how to resolve conflicts, fostering a productive team environment.
The training fees for CMI Level 2 Award in Team Leading Training Coursein Port Elizabeth starts from R69995
The Knowledge Academy is the Leading global training provider for CMI Level 2 Award in Team Leading Training Course.
Please see our CMI Level 2 courses available in Port Elizabeth
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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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