Interpersonal Skills Training Course in Johannesburg

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Communication Skills Course

Interpersonal Skills Training Course

Johannesburg

Develop communication and Interpersonal Skills to build relationships
Learn to assess and motivate employees with this Interpersonal Skills Training
Gain important skills to successfully sell ideas and products

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Course information

Interpersonal Skills Training Course Outline

Module 1: Introduction to Interpersonal Skills

Importance of Interpersonal Skills
Identifying Key Elements of Effective Communication
Recognising Different Communication Styles
Building Rapport in Professional and Personal Relationships

Module 2: Verbal Communication Skills

Speaking Clearly and Confidently
Active Listening Techniques
Giving and Receiving Feedback Effectively
Using Positive Language for Better Impact

Module 3: Non-Verbal Communication Skills

Understanding Body Language Cues
Role of Eye Contact in Communication
Managing Facial Expressions Appropriately
Using Gestures and Posture to Convey Messages

Module 4: Emotional Intelligence

Recognising and Managing Your Emotions
Understanding the Emotions of Others
Developing Empathy and Compassion
Building Emotional Resilience in Challenging Situations

Module 5: Conflict Resolution

Identifying the Causes of Conflict
Using Effective Negotiation Techniques
Managing Disagreements Constructively
Achieving Win-Win Solutions

Module 6: Assertiveness and Confidence

Understanding Assertiveness versus Aggressiveness
Expressing Your Needs and Desires Clearly
Setting Boundaries Without Conflict
Developing Self-Confidence in Communication

Module 7: Teamwork and Collaboration

Recognising the Importance of Teamwork in Professional Settings
Effective Team Communication Strategies
Encouraging Inclusivity and Participation in Group Work
Building Trust and Mutual Respect in Teams

Who should attend this Interpersonal Skills Training Course?

The Interpersonal Skills Training Course is designed to equip delegates with the skills and knowledge necessary to communicate effectively and build strong interpersonal relationships in various personal and professional settings. This training course can be beneficial to a variety of professionals, including:

Business Professionals
Team Leaders and Managers
Customer Service Representatives
Sales and Marketing Professionals
Project Managers
Educators and Trainers
Human Resource Personnel

Prerequisites of the Interpersonal Skills Training Course

There are no formal prerequisites for this Interpersonal Skills Training Course.

Interpersonal Skills Training Course Overview

Interpersonal Skills are crucial for effective communication and relationship building in both personal and professional settings. This training course aims to enhance your ability to interact positively with others, fostering collaboration and understanding. Mastering these skills is essential for achieving success making it a valuable asset for anyone looking to improve their social dynamics and professional relationships.

Proficiency in Interpersonal Skills is vital for professionals across various fields, including Managers, Team Leaders, Customer Service Representatives, and HR personnel. These skills facilitate better teamwork, conflict resolution, and customer satisfaction, ultimately leading to improved organisational performance. By mastering interpersonal skills, professionals can enhance their ability to influence, persuade, and build strong, lasting relationships within their teams and with clients.

This 1-day training course offered by The Knowledge Academy provides delegates with practical tools and techniques to enhance their interpersonal skills. Participants will engage in interactive sessions, role-plays, and group discussions to develop their communication, empathy, and conflict resolution abilities. By the end of the course, delegates will be equipped with the knowledge and confidence to apply these skills effectively in their workplace, leading to improved collaboration and productivity.

Course Objectives

To enhance verbal and non-verbal communication skills
To develop active listening techniques
To improve conflict resolution and negotiation skills
To foster empathy and emotional intelligence
To build strong, positive relationships with colleagues and clients
To increase influence and persuasion abilities

After completing this course, delegates will receive a certificate recognising their enhanced interpersonal skills. This certification is a testament to their commitment to personal and professional development, making them valuable assets to any organisation. Delegates wish to learn more about the essence of effective communication, can avail of The Knowledge Academy’s vast range of Communication Skills Courses.

What’s included in this Interpersonal Skills Training Course?

World-Class Training Sessions from Experienced Instructors
Communication and Interpersonal Skills Certificate
Digital Delegate Pack

Why choose us

Our Johannesburg venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Johannesburg, the capital of Gauteng is the largest city within South Africa. Johannesburg is one of fifty largest urban areas in the world. The city has around 950,000 inhabitants. The diamond and gold trade is a large source within the city within the Witwatersrand hills. The city has numerous collections of settlements they are called South-western Townships “Soweto”. The townships had a population of largely native African workers living on the outskirts of Johannesburg. The city has an unemployment rate of around 24.3%.Johannesburg has several higher educational institutes including public and private. Public universities within the city include, University of the Witwatersrand and the University of Johannesburg. The University of the Witwatersrand, has around 30,000 enrolled students studying over several campuses. The public research university provides students with the education of, Commerce, Law, Management, Engineering, Health Sciences, Humanities and Science. Other universities within the city include, University of the Witwatersrand and Gordon Institute of Business Science.

Address

Holiday Inn Johannesburg Airport

100 North Rand Road, Bardene

Boksburg North

Johannesburg

1459

T: +27 800 780004

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Interpersonal Skills Training Course in Johannesburg. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Interpersonal Skills Training Course in Johannesburg, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Interpersonal Skills Training Course in Johannesburg. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Interpersonal Skills Training Course in Johannesburg sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Trainer brought the course alive with good examples from own experience. Despite AI alterations to some of the slides was able to present with confidence and expertise.

Karen Wolferstan

Thomas Duncan is SUPERB!! The best trainer on any course I've ever been on. In fact, one of the best trainer/teachers I've had in my life. He was so fun to spend time with, very engaging and brought the course material to life. Thomas is a credit to the knowledge academy and If I could guarantee being on a course he takes, I would attend many more.

Daniel Tench

Interpersonal Skills Training Course in Johannesburg FAQs

What are Interpersonal Skills?

Interpersonal Skills are the abilities that enable effective communication and interaction with others. They include verbal and non-verbal communication, empathy, listening, negotiation, and conflict resolution, essential for building relationships and working collaboratively.

What is the importance of Interpersonal Skills?

Interpersonal Skills are crucial for effective communication, fostering teamwork, resolving conflicts, and building strong relationships. They enhance collaboration, boost productivity, and create a positive work environment, ultimately contributing to personal and professional success.

What are the benefits of taking this Interpersonal Skills Course?

Taking the Interpersonal Skills Course enhances communication, teamwork, and conflict resolution abilities. It boosts emotional intelligence, builds stronger relationships, and increases workplace effectiveness, leading to better career opportunities and personal growth. Ideal for professional and personal development.

Are there any prerequisites for taking this course?

There are no formal prerequisites for this course.

Who should attend this Interpersonal Skills Course?

This Interpersonal Skills Course is ideal for professionals seeking to enhance their communication, teamwork, and conflict resolution abilities, including Managers, Team Leaders, Customer Service Representatives, and anyone aiming to improve their workplace relationships and overall effectiveness.

What is the duration of this training?

This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

Do you offer support for this course?

Yes, the Knowledge Academy offers support via phone & email before attending, during, and after the course.

Will I get a certificate after completing this Interpersonal Skills Course?

Yes, upon completing this course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

What sets this course apart from others?

This course stands out with its practical focus, expert-led sessions, and personalised feedback. It emphasises real-world application, interactive learning, and tailored strategies to enhance communication, conflict resolution, and relationship-building skills in diverse settings.

What are the career benefits after completing this course?

Completing this course enhances communication, conflict resolution, and teamwork abilities, leading to improved workplace relationships, increased job performance, and better leadership opportunities, ultimately fostering career growth and professional development.

Why choose The Knowledge Academy in Johannesburg over others?

The Knowledge Academy in Johannesburg stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Interpersonal Skills Training Course in Johannesburg?

The training fees for Interpersonal Skills Training Coursein Johannesburg starts from R17995

Which is the best training institute/provider of Interpersonal Skills Training Course in Johannesburg?

The Knowledge Academy is the Leading global training provider for Interpersonal Skills Training Course.

What are the best Communication Skills Course courses in Johannesburg?

Please see our Communication Skills Course courses available in Johannesburg

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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