Course information

Nonverbal Communication Training Course Outline

Module 1: Introduction to Nonverbal Communication

  • What is Nonverbal Communication?
  • Types of Nonverbal Communication
  • Principles of Nonverbal Communication
  • Functions of Nonverbal Communication
  • How Nonverbal Communication Affect Others?
  • How to Improve Your Nonverbal Communication Skills?
  • Importance of Nonverbal Communication

Module 2: Nonverbal Communication in the Workplace

  • What is Nonverbal Communication in the Workplace?
  • Why Nonverbal Communication Matters in the Workplace
  • Types of Effective Nonverbal Communication at Work
  • Nonverbal Communication Tips for Managers and Teams

Module 3: Body Language for Business

  • Power of Body Language
  • Importance of Body Language in Business Communication
  • How Body Language Can Impact Your Business Success?
  • Body Language Tips for Business Meetings

Module 4: Power of Facial Expression

  • What are Facial Expressions?
  • Facial Expressions and Emotions
  • Facial Expression Analysis Techniques
  • Facial Expression Analysis Technology
  • How to Read Facial Expressions?

Module 5: Adjusting Communication Attitude

  • What is Communication Attitude?
  • Effective Communication Strategies
  • How Does Attitude Affect Communication?
  • Attitude in Business Communication

Module 6: Expressions of Emotion and Communication Affection

  • Defining Emotion
  • Nonverbal Expressions of Emotions in Relationships
  • Emotional Skill in Close Relationships
  • How Do Humans Convey Affection Nonverbally?
  • Use of Nonverbal Affection Behaviours

Module 7: Nonverbal Correlates of Power and Interpersonal Dominance

  • Defining Power, Dominance, and Status
  • Relative Power and Dominant Communication in Relationships
  • Nonverbal Correlates of Power
  • Sex Differences in Power Cues
  • Reducing Power Differentials
  • Interpersonal Dominance Through Social Skill
  • Interpersonal Dominance Through Intimidation or Threat

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Who should attend this Nonverbal Communication Training?

This course on Nonverbal Communication aims to equip professionals with an understanding of the unspoken cues and body language elements that play a pivotal role in communication. This course can be beneficial for various professionals, including:

  • Public Speakers and Presenters
  • Sales and Marketing Executives
  • Human Resource Professionals
  • Customer Service Representatives
  • Team Leaders and Supervisors
  • Counsellors
  • Interviewers and Recruiters

Prerequisites of the Nonverbal Communication Training

There are no formal prerequisites required for this Nonverbal Communication Training Course.

Nonverbal Communication Training Course Overview

This Nonverbal Communication Course focuses on the crucial aspect of communication that goes beyond words. In today's interconnected world, understanding and effectively using nonverbal cues - such as body language, facial expressions, and tone - is essential for successful interpersonal interactions. This training highlights the significance of nonverbal elements in conveying messages and building relationships.

Knowledge of Nonverbal Communication is vital for professionals in leadership, sales, customer service, and counselling roles. Mastery of these skills enhances the ability to interpret others' signals and respond appropriately, leading to improved workplace interactions, negotiations, and client relations. Professionals seeking to excel in roles requiring high levels of interpersonal interaction should prioritise mastering nonverbal communication.

The Knowledge Academy's 1-day Nonverbal Communication Course offers practical insights into interpreting and utilising nonverbal cues effectively. Delegates will learn to read body language, understand the subtleties of tone and facial expressions, and apply this knowledge in real-world scenarios. This training is tailored to enhance personal and professional interactions, ensuring delegates leave with valuable skills applicable in various settings.

Course Objectives

  • To understand the concepts of facial expression and communication strategies
  • To get acquainted with interpersonal dominance through social skill
  • To acquire knowledge about emotional skills in close relationships
  • To describe the role and usage of nonverbal affection behaviours
  • To establish an understanding of the communication attitude in business
  • To know about power, dominance, and the status of interpersonal dominance

After attending this Communication Skills Course, delegates will be able to understand and apply the various types of nonverbal communication. They will also be able to implement body language tips for having a perfect business meeting. Delegates wish to learn more about the essence of effective communication, can avail of The Knowledge Academy’s vast range of Communication Skills Courses.

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What’s included in this Nonverbal Communication Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Nonverbal Communication Certificate
  • Digital Delegate Pack

Why choose us

Our Durban venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Durban is the second populated metropolitan area in South Africa, with around 590,000 inhabitants. The city has the busiest port in South Africa, and has the second most important manufacturing industry. Durban is located on the Indian Ocean coast of the continent. The city is very ethnically diverse with the largest ethnic group being the Zulus. There are around 27.9% of the population that are unemployed.Durban has several private schools within the city including, Al Falaah College, Clifton School, Crawford College, Crawford College and Deutsche Schule Durban.The University of KwaZulu-Natal has around 37,000 students enrolled within the five campuses. There are four colleges within the university including, Agriculture, Engineering and Science, Health Sciences and Law and Management Studies.

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Address

Hilton Durban
12-14 Walnut Road
Durban
4001
South Africa

T: +27 800 780004

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication Skills Training | Nonverbal Communication Training in Durban. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Communication Skills Training | Nonverbal Communication Training in Durban, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Communication Skills Training | Nonverbal Communication Training in Durban. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Communication Skills Training | Nonverbal Communication Training in Durban sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Communication Skills Training | Nonverbal Communication Training in Durban FAQs

Nonverbal Communication is the transmission of information and messages through means other than spoken or written words. It includes tone of voice, body language, facial expressions, posture, eye contact, and other nonverbal cues that convey meaning in interpersonal interactions.
Nonverbal Communication complements verbal messages, conveying emotions, establishing rapport, providing context, gauging engagement, and fostering cultural understanding, thus playing a vital role in effective interpersonal communication and relationship-building.
Nonverbal communication encompasses body language, paralanguage, proxemics, haptics, chronemics, appearance, environmental factors, and silence.
Advantages of Nonverbal Communication include enhancing communication, conveying emotions, building rapport, providing feedback, facilitating cross-cultural communication, influencing attitudes, and fostering relationships.
In this course, delegates learn to identify and interpret various nonverbal cues, understand their cultural nuances, develop effective communication techniques, and apply these skills in personal and professional interactions across diverse contexts.
This course benefits individuals across various professions and industries, including business professionals, educators, healthcare providers, customer service representatives, salespersons, public speakers, and anyone aiming to improve their communication skills and interpersonal interactions.
There are no formal prerequisites required for this course.
Yes, delegates will receive a certificate upon successfully completing this course.
The training fees for Nonverbal Communication Trainingin Durban starts from R33495
The Knowledge Academy is the Leading global training provider for Nonverbal Communication Training.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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