ITIL® 4 Practitioner: Release Management Training Course in Cape Town

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ITIL® 4 Practitioner: Release Management Training Course

Cape Town

Learn the principles and significance of effective Release Management practices
Attain in-depth knowledge of key terms and core concepts of Release Management Training
Understand the inputs, outputs, and activities involved in Release Management processes

Dates & Prices Dates & Prices

Course information

ITIL® 4 Practitioner: Release Management Training Course Outline

Module 1: Key Concepts of the Practice

Purpose of the Practice
PSFs and Key Metrics of the Practice
Key Terms/Concepts
- Release
- CI/CD and Release Management
- Release Model
- Push/Pull Conditions

Module 2: Processes of the Practice

Inputs and Outputs of the Processes
Key Activities of the Processes
How to Integrate the Practice in the Organisation’s Value Streams?

Module 3: Roles and Competences of the Practice

Responsibilities of the Key Roles of the Practice
How to Position the Practice in the Organisational Structure?

Module 4: Information and Technology Support and Enable the Practice

Tools Application
Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

Dependencies of the Practice on Third Parties
How Partners and Suppliers Can Support the Practice?

Module 6: ITIL Capability Model Can be Used to Develop the Practice

How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

Release Management Success and Supported by the ITIL Guiding Principles

Who should attend this ITIL® 4 Practitioner: Release Management Training Course?

This ITIL® 4 Practitioner: Release Management Course is designed for anyone who wants to enhance their proficiency in Release Management practices. A wide range of professionals can benefit from ITIL Training:

Release Managers
IT Managers
Software Developers
DevOps Engineers
Project Managers
Service Delivery Managers
Quality Assurance/Test Managers
Systems Administrators

Prerequisites of the ITIL® 4 Practitioner: Release Management Training Course

There are no formal prerequisites for attending this ITIL® 4 Practitioner: Release Management Training Course.

ITIL® 4 Practitioner: Release Management Training Course Overview

The ITIL® 4 Practitioner: Release Management Training Course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage the release of IT services and software into production environments. Release management is a critical process that ensures the smooth and controlled deployment of changes, updates, and new services, minimising disruption to business operations.

IT Managers, Release Managers, Change Managers, and anyone involved in IT service management should prioritise participating in the ITIL® 4 Practitioner: Release Management Training Course. This ITIL Course is particularly relevant for professionals seeking to enhance their understanding of release management principles, processes, and best practices to improve service delivery efficiency and minimise business disruptions.

During this 1-day training course, delegates will learn the inputs, outputs, and key activities involved in the release processes, understanding how to seamlessly integrate Release Management into their organisation's value streams. They will also learn the roles and competencies essential for effective release management, aligning these practices within the organisational structure.

Course Objectives

To understand the purpose and significance of release management practices
To identify and define key terms and concepts within release management
To comprehend the inputs, outputs, and activities involved in processes
To integrate release management effectively into organisational value streams
To delineate roles and competencies crucial for successful release management
To leverage information technology to support and enable release management

Upon completion of the ITIL Certification Training, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage the release of IT services and software within their organisation. They will be better prepared to plan, coordinate, and implement releases successfully, ultimately contributing to improved service delivery efficiency and customer satisfaction.

What's included in this ITIL® 4 Practitioner: Release Management Training Course?

ITIL® 4 Practitioner: Release Management Examination
World-Class Training Sessions from Experienced Instructors
ITIL® 4 Practitioner: Release Management Certificate
Digital Delegate Pack

ITIL® 4 Practitioner: Release Management Training Course Exam Information

The ITIL® 4 Practitioner: Release Management Training Course Exam assesses individuals' understanding of the key concepts, principles, value and challenges of the Release Management Practice. It is intended to provide individuals with best practice guidance on how to make new and changed services and features available for use.

Question Type: Multiple Choice
Total Questions: 20
Total Marks: 20 Marks
Pass Mark: 65%, or 13/20 Marks
Duration: 30 Minutes
Open Book/ Closed Book: Closed Book

Why choose us

Our Cape Town venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Cape Town has a population of around 430,000 inhabitants and is the third most popular place to live in South Africa. The city is the legislative capital of the country. The city has been named the world design capital. Cape Town has an unemployment rate of around 25% of residents not working. The city is the largest tourist destination in the whole of Africa, Its largest selling point is Table Mountain.The western Cape Education Department looks after all of the primary and secondary school in the district. The district is divided into seven, Metropole Central, North, South, and East. Cape Town has three universities, the University of Cape Town, the University of the Western Cape and the Cape Peninsula University of Technology. The University of Cape Town has around 26,000 enrolled students, it is the oldest university in South Africa. The university has been ranked the best university within Africa.

Address

Century Pl Blvd & Century Way
Century City
Cape Town
7441
South Africa

T: +27 800 780004

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Practitioner: Release Management Training Course in Cape Town. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's ITIL® 4 Practitioner: Release Management Training Course in Cape Town, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Practitioner: Release Management Training Course in Cape Town. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Practitioner: Release Management Training Course in Cape Town sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

ITIL® 4 Practitioner: Release Management Training Course in Cape Town FAQs

What is Release Management?

Release Management involves the structured planning, coordination, and control of software releases into the live environment.

Why is Release Management important?

It ensures smooth and efficient deployment of changes, minimising disruptions and risks during software releases.

What is the role of Release Management in IT service management?

Release Management plays a critical role in ensuring that changes are delivered effectively while maintaining service stability.

How does this ITIL 4 Practitioner Release Management Training benefit organisations?

It leads to improved efficiency, reduced downtime, enhanced customer satisfaction, and better risk management during software releases.

Are there any prerequisites for taking this ITIL® 4 Practitioner: Release Management Course?

There are no formal prerequisites for taking this ITIL® 4 Practitioner: Release Management Course.

What will I learn in this ITIL® 4 Practitioner: Release Management Course?

In this course, you will gain expertise in planning, coordinating, and controlling software releases effectively. You will learn to streamline deployment processes, minimise risks, and align with ITIL principles for optimal release outcomes.

What is the duration of the course?

The duration of the ITIL® 4 Practitioner: Release Management Certification Course spans over 1 day.

How long until I receive the course confirmation details?

Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

How will you help me to prepare for the ITIL® 4 Practitioner: Release Management exam?

The Knowledge Academy will help you by providing study resources, practice questions, and exam tips. These resources will be tailored to the ITIL® 4 Practitioner: Release Management syllabus.

How do I become ITIL® 4 Practitioner: Release Management certified?

To become certified, complete our accredited training and pass the ITIL® 4 Practitioner: Release Management exam.

Why choose The Knowledge Academy in Cape Town over others?

The Knowledge Academy in Cape Town is a coveted training provider which offers multiple courses, comprehensive course content, experienced instructors, flexible learning options, and industry recognition, making it a reliable choice for attending this training.

What is the cost/training fees for ITIL® 4 Practitioner: Release Management Training Course in Cape Town?

The training fees for ITIL® 4 Practitioner: Release Management Training Coursein Cape Town starts from R35695

Which is the best training institute/provider of ITIL® 4 Practitioner: Release Management Training Course in Cape Town?

The Knowledge Academy is the Leading global training provider for ITIL® 4 Practitioner: Release Management Training Course.

What are the best ITIL® Certification Training courses in Cape Town?

Please see our ITIL® Certification Training courses available in Cape Town

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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