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Operations Management Training Overview
Operations Management Training Course Outline
Module 1: Introduction to Operations Management
- Production Functions
- Functions and Responsibility of Production Management and its Relations to Other Management Functions
- Automation
- Difference between Services and Manufacturing
- Competitiveness and Strategy and Productivity
- Computing Productivity
Module 2: Product and Service Design
- Legal and Environmental Issues
- Lifecycles
- Product Design and Development
- Delayed Differentiation
- Commonality
- Mass Customisation
- Standardisation of Products and Services
- Modular Design
- Design for Manufacturability
- Service Design
- Differences Between Product Design and Service Design
- Reliability
- Computer-Aided Design
Module 3: Process Selection, Facility Layout, and Location
- Types of Manufacturing Processes
- Flexibility in Manufacturing Systems
- Computer Integrated Manufacturing (CIM)
- Facilities Layout
- Repetitive Process Layout
- Repetitive Product or Line Layout and its Design
- Fixed Position Layout
- Cellular or Group Layout
- Combination Layout
- Need for a Facility Location Planning
- Nature of Location Decisions
- Factors Affecting Location Decisions
- Selection of Site for the Plant
- Procedure for Location Decisions
- Techniques of Locational Analysis
Module 4: Quality Assurance and Control
- Quality Control Defined
- Collection and Presentation of Data
- Statistical Quality Control (SQC)
- Importance of Statistical Quality Control
- Human Behaviour in Managing Quality
- Total Quality Management (TQM)
- Determinants of Quality
- Quality Circles
- KAIZEN
Module 5: Process Control Charts
- Analysing a Process
- Process Flow Charts and Decision
- Characteristics of Different Production Systems
- Services and Designing Processes
Module 6: Acceptance Sampling
- Acceptance Sampling
- Acceptance Quality Control and Acceptance Sampling
- Making a Final Choice
Module 7: Inventory Planning and Control
- Inventory Costs
- Holding (or Carrying) Costs
- Cost of Ordering
- Set Up (or Ordering) Costs
- Shortage or Stock-out Costs
- Inventory Control by Classification Systems
- Inventory Control System
Module 8: Economic Order Quantity
- EOQ Model
Module 9: Supply Chain Management
- Benefits and Needs for Supply Chain Management
- Elements of Supply Chain Management
- Logistics
- Electronic Data Interchange
- E-Commerce
- Requirements for Supply Chain Management
- Decisions in Supply Chain Management
- Internal Supply Chain
- External Supply Chain
- Supply Chain Processes
- Performance Optimisation
- JIT in Services
Who should attend this Operations Management Training?
The Operations Management Training suits professionals aiming to enhance skills in operations management, focusing on process optimisation and efficiency.
- Operations Managers
- Supply Chain Managers
- Logistics Managers
- Production Managers
- Inventory Managers
- Quality Assurance Managers
- Process Improvement Specialists
Prerequisites of the Operations Management training
There are no formal prerequisites for attending the Operations Management Course. However, a basic understanding of business concepts and operations terminology can enhance your learning experience.
Operations Management training Overview
Operations management is the cornerstone of organisational success, ensuring resources are utilised efficiently to achieve business objectives. This course highlights the core principles and practices of operations management, equipping delegates with tools to optimise processes, reduce costs, and drive productivity. Delivered by industry experts, this course prepares delegates to manage modern operational challenges effectively.
Proficiency in operations management is essential for professionals overseeing processes, logistics, or supply chain activities. Managers, team leaders, and decision-makers aiming to improve organisational efficiency and customer satisfaction will benefit significantly. Mastering this discipline enables delegates to streamline workflows and align operations with strategic goals.
This 1-day Operations Management Course, offered by The Knowledge Academy, provides delegates with practical skills and actionable insights into operations management. Through expert-led sessions and real-world case studies, delegates will learn to identify inefficiencies, implement improvements, and leverage data-driven decision-making for operational excellence.
Course Objectives
- To understand key principles of operations management
- To optimise resources for maximum productivity
- To implement strategies for process improvement
- To analyse operational challenges and propose effective solutions
- To utilise data and metrics for informed decision-making
- To enhance workflow efficiency and reduce operational costs
- To improve customer satisfaction through effective operations
- To align operations with broader organisational goals
Delegates will gain an internationally recognised certification, validating their expertise in operations management. This credential enhances career prospects, equipping delegates with the confidence and skills to excel in operational roles and drive organisational success.
What’s Included in this Operations Management Training
- World-Class Training Sessions from Experienced Instructors
- Operations Management Training Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Operations Management Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Operations Management Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Unlock your potential with The Knowledge Academy's Operations Management Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Operations Management Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Operations Management Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Operations Management Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Operations Management Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Operations Management Training FAQs
There are no formal prerequisites for attending the Operations Management Course. However, a basic understanding of business concepts and operations terminology can enhance your learning experience.
This training is best for Managers, Team Leaders, and professionals in operations, supply chain, or logistics roles. It is perfect for anyone looking to enhance their ability to optimise processes and improve organisational efficiency.
Operations Management involves overseeing the production of goods and services, ensuring efficient resource utilisation, managing supply chains, improving processes, and meeting customer expectations. It aims to optimise operational performance and reduce costs.
The main types of operations in business include manufacturing, service, retail, and distribution operations. Each focuses on delivering value to customers while optimising resources, cost, and time in different industry contexts.
This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.
This course aims to equip delegates with the knowledge and skills to streamline business operations, optimise resources, improve productivity, and make data-driven decisions. It helps professionals enhance their leadership and operational strategies.
Delegates will learn key principles of operations management, process optimisation, resource allocation, cost reduction, customer satisfaction improvement, and the use of metrics and data for informed decision-making in business operations.
Topics covered include process improvement, resource management, supply chain optimisation, workflow efficiency, data analysis, performance metrics, customer service strategies, and aligning operations with organisational goals for greater success.
The Knowledge Academy provides flexible self-paced training for Operations Management Training Course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.
Operations Management certification expands career opportunities in roles such as operations manager, supply chain coordinator, and project leader. It enhances skills applicable across various industries, making delegates eligible for higher-level operational roles.
No, there is no formal exam at the end of Operations Management Training Course. However, delegates are assessed through practical exercises and activities throughout the training to ensure they understand and can apply the concepts effectively.
Yes, after completing Operations Management Training Course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.
Upon completing the course, delegates can pursue roles such as operations manager, supply chain specialist, logistics coordinator, production manager, and project manager, all of which require strong operational management expertise.
The Knowledge Academy in South Africa stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Operations Management Course.
The training fees for Operations Management Trainingin South Africa starts from R33495
The Knowledge Academy is the Leading global training provider for Operations Management Training.
Please see our Management Courses courses available in South Africa
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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Operations Management Training in South Africa
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