Course information

Problem Solving Training Course Outline

Module 1: Introduction to Problem Solving

  • What is Problem Solving?
  • Characteristics of Difficult Problems
  • Barriers to Problem Solving

Module 2: Strategies for Investigating Problems

  • Psychological Strategies
    • Trial and Error
    • Algorithm
    • Heuristics
  • Problem Solving Strategies

Module 3: Overcoming Barriers to Problem Solving

  • Decision Making Problems
  • Troubleshooting and Diagnosis Problems
  • Strategic Performance Problems
  • Policy Analysis Problems
  • Design Problem Solving

Module 4: Models for Problem Solving

  • Deming Wheel – PDCA Cycle
  • Hurson’s Productive Thinking Model
  • Fishbone 
  • TRIZ
    • What is TRIZ?
    • Key Tools of TRIZ

Module 5: Problem Solving Cycle

  • Problem Solving Cycle
    • Identify the Problem
    • Explore Possible Strategies
    • Set Goals
    • Look at Alternatives
    • Select a Possible Solution
    • Implement a Possible Solution
    • Evaluate the Result

Module 6: Applying Critical Thinking to Everyday Problems

  • Make the Best Use of Time
  • Difference Between Urgency and Importance
  • Tackle One Thing at a Time
  • Step by Step Approach
  • Record Progress
  • Modify Habits
  • Tackle Autopilot Mode
  • Change Perspective
  • Be Reasonable and Practical

Module 7: Improving Decision Making Skills and Thinking Capacity

  • Steps to Effective Decision-Making
  • Creating a Paired Comparison Analysis Table
  • Grid Analysis Tool for Decision-Making
  • Improving Decision Making Skills and Thinking Capacity
    • Knowledge
    • Comprehension
    • Application
    • Analysis
    • Synthesis
    • Evaluation

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Who should attend this Problem Solving Training Course?

The Problem Solving Training Course is ideal for individuals across various professional backgrounds who are seeking to enhance their ability to effectively identify, analyse, and address complex challenges. This Problem Solving Training  can benefit a wide range of professionals, including:

  • Team Leaders
  • Project Managers
  • Business Analysts
  • Consultants
  • Quality Control Professionals
  • Operations Managers
  • Entrepreneurs and Business Owners

Prerequisites of the Problem Solving Training Course

There are no formal prerequisites for this Problem Solving Training Course.

Problem Solving Training Course Overview

In today's fast-paced and dynamic business environment, Problem Solving has emerged as a pivotal aspect of Management. The ability to effectively identify and resolve challenges is not only relevant but essential for success in any professional setting. Problem Solving is the act of determining a problem, identifying its root causes, prioritising solutions, and executing them.

Mastering Problem Solving is of utmost importance for professionals across various domains, including Managers, Executives, and Team Leaders. These individuals, entrusted with critical decision-making responsibilities, need to be proficient in Problem Solving to drive efficiency and innovation within their organisations. By refining these skills, they can adeptly handle complexity, clear obstacles, and bolster their problem-solving capabilities.

The Knowledge Academy's 1-day Problem Solving Training is designed to equip delegates with comprehensive Problem Solving skills that are in high demand among multinational corporations. This Problem Solving Training  delves into various Problem Solving models, including TRIZ, PDCA Cycle, Hurson’s Productive Thinking Model, and Fishbone Diagrams.

Course Objectives

  • To understand the principles of Problem Solving and its significance in management
  • To explore different Problem Solving models and their practical applications
  • To develop critical thinking and decision-making skills for effective issue resolution
  • To learn tactics and strategies for addressing problems and overcoming obstacles
  • To enhance troubleshooting and diagnosis abilities
  • To identify and address common barriers to effective Problem Solving

Upon completing this Management Training, delegates will benefit by gaining a profound understanding of Problem Solving, equipping themselves with essential management skills. They will be better prepared to tackle real-world challenges, enhance their decision-making abilities, and contribute significantly to their organisation's success.

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What’s included in this Problem Solving Training Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Problem Solving Certificate
  • Digital Delegate Pack

Why choose us

Our Johannesburg venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Johannesburg, the capital of Gauteng is the largest city within South Africa. Johannesburg is one of fifty largest urban areas in the world. The city has around 950,000 inhabitants. The diamond and gold trade is a large source within the city within the Witwatersrand hills. The city has numerous collections of settlements they are called South-western Townships “Soweto”. The townships had a population of largely native African workers living on the outskirts of Johannesburg. The city has an unemployment rate of around 24.3%.Johannesburg has several higher educational institutes including public and private. Public universities within the city include, University of the Witwatersrand and the University of Johannesburg. The University of the Witwatersrand, has around 30,000 enrolled students studying over several campuses. The public research university provides students with the education of, Commerce, Law, Management, Engineering, Health Sciences, Humanities and Science. Other universities within the city include, University of the Witwatersrand and Gordon Institute of Business Science.

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Address

Holiday Inn Johannesburg Airport

100 North Rand Road, Bardene

Boksburg North

Johannesburg

1459

T: +27 800 780004

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Problem Solving Course in Johannesburg. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Problem Solving Course in Johannesburg, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Problem Solving Course in Johannesburg. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Problem Solving Course in Johannesburg sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Problem Solving Course in Johannesburg FAQs

Problem Solving is a critical thinking process aimed at identifying solutions to specific challenges or obstacles. It involves analysing the problem, brainstorming possible solutions, and implementing strategies to resolve the issue effectively. This skill is essential in both personal and professional settings to overcome various hurdles and achieve goals.
No formal prerequisites are required for the Problem Solving Course. It is designed to be accessible to individuals of all backgrounds and skill levels.
The Problem Solving Course is ideal for anyone looking to improve their analytical and decision-making abilities. It is particularly beneficial for professionals across various industries, Managers, Team Leaders, and individuals seeking to enhance their problem-solving capabilities in both personal and work environments.
Achieving a Problem Solving Certification demonstrates your ability to tackle complex challenges effectively. It enhances your critical thinking skills, boosts your career prospects, and provides you with a competitive edge in the job market.
Key skills for effective Problem Solving include critical thinking, analytical skills, creativity, and decision-making. Additionally, strong communication and teamwork abilities are important for collaborating with others and implementing solutions. Developing these skills helps in tackling a wide range of problems effectively.
The problem-solving process involves several steps: identifying the problem, gathering relevant information, generating potential solutions, evaluating and selecting the best option, and implementing the chosen solution. Finally, assessing the results and making necessary adjustments ensures the problem is resolved effectively.
Yes, this Problem Solving Course is suitable for individuals at various career stages. Whether you are just starting out in your career or are a seasoned professional, the course offers valuable insights and techniques that can be applied to different roles and responsibilities.
Absolutely! The Problem Solving Course enhances your ability to adapt to new situations and challenges by equipping you with effective strategies for overcoming obstacles. Improved problem-solving skills foster greater resilience, enabling you to handle changes and uncertainties more effectively.
In this online Problem Solving Course, you will learn practical techniques for identifying and analysing problems, generating creative solutions, and implementing effective strategies. The course covers various problem-solving models and tools to help you approach challenges systematically and efficiently.
Yes, we offer self-paced Problem Solving Training to accommodate different learning styles and schedules. You can complete the course at your own pace, allowing you to balance your learning with other commitments and revisit materials as needed.
Yes, we provide 24/7 support for our Problem Solving Course to ensure you have access to assistance whenever you need it. Our dedicated support team is available to help with any questions or issues you may encounter during your training.
The duration of this Problem Solving Course is 1 day.
With a Problem Solving Course, you can pursue various roles that require strong analytical and decision-making skills. Potential job titles include Problem-solving Consultant, Project Manager, Team Leader, and roles in operations or strategy. The certification enhances your qualifications for positions that demand effective problem-solving abilities.
Yes, we offer corporate training for the Problem Solving Course. Our tailored course is designed to meet the specific needs of organisations and teams, helping them develop collective problem-solving skills and improve overall efficiency and effectiveness.
The Problem Solving Course is designed to be accessible to learners of all levels. It covers fundamental concepts and advanced techniques, ensuring that both beginners and experienced professionals can benefit from the training. The course is structured to provide valuable insights regardless of your current skill level.
If you experience any issues accessing the Problem Solving Course, please contact our support team for assistance. Our dedicated staff is available to help resolve any technical difficulties or access issues you may encounter.
Yes, upon successful completion of the Problem Solving Course, you will receive a certificate that recognises your achievement. The certificate demonstrates your proficiency in problem-solving and can be a valuable addition to your professional credentials.
No prior experience is required to take the Problem Solving Course. The course is designed to cater to individuals at all levels, providing a comprehensive overview of problem-solving techniques and strategies, regardless of your previous experience.
The Problem Solving Course includes a range of materials such as interactive lessons, case studies, practical exercises, and supplementary resources. These components are designed to provide a thorough understanding of problem-solving methods and ensure a practical learning experience.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Problem Solving Course.
The training fees for Problem Solving Coursein Johannesburg starts from R17995
The Knowledge Academy is the Leading global training provider for Problem Solving Course.
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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