Personal Development Training | Building Business Relationships Training in Durban

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Building Business Relationships

Durban

Enhance your relationship-building skills with this Business Relationship Management Certi
Acquire expert knowledge in fostering effective business partnerships
Learn techniques for client engagement and retention

Dates & Prices Dates & Prices

Course information

Building Business Relationships Course Outline

Module 1: What is Building Business Relationships?

What Defines a Good Relationship?
What do Clients Want?

Module 2: Behaviours Cycle

Emotional Intelligence in the Workplace
Importance of Emotional Intelligence

Module 3: Meeting Relationship Expectations

What are the Expectations?
How to Meet Client Expectations?

Module 4: Stakeholder Management

How to Engage with Stakeholders?
Understanding What Stakeholders Want?
How to Meet Stakeholder Expectations?

Module 5: Communication Vehicles

Importance of Communication
Effective Communications Methods

Module 6: Influencing Relationships with Integrity

Integrity and Its Importance
Building a Relationship on Integrity

Module 7: NLP and Body Language

What is NLP?
Body Language for Effective Communication
Correct Body Language for an Effective Relationship

Module 8: Self-Assessment of Personal Style

Continual Self-Assessment

Module 9: Working with Different Points of View

Understanding that Different People have Different View
How to Overcome this Factor to Create a Good Business Relationship?

Who should attend this Building Business Relationships Course?

The Building Business Relationships Training Course is one of the Personal Development Courses, designed for professionals across various industries who are willing to enhance their interpersonal skills and develop strong and productive business relationships. This course will help the following professionals:

Sales Professionals
Business Development Professionals
Account Managers
Client Relationship Managers
Team Leaders and Managers
Customer Service Representatives
Project Managers
Entrepreneurs
Business Owners

Prerequisites of the Building Business Relationships Course

There are no formal prerequisites to attend this Building Business Relationships Management Training Course.

Business Relationship Course Overview

Business Relationship Management Training is a crucial skill in the corporate world, central to establishing and maintaining successful professional connections. This is one of the Personal Development Courses that addresses the strategies and techniques required to create, develop, and nurture effective business relationships. In today’s interconnected business landscape, these skills are essential for mutual growth and success.

Professionals in sales, marketing, customer service, and business development particularly need to master this skill. Strong Business Relationships enhance client retention, facilitate networking, and contribute to overall business growth. These skills are also valuable for leaders and managers who need to foster positive relationships within their teams.

The Knowledge Academy's 1-day Business Relationship Management Training Course is tailored to provide insights into the dynamics of professional relationships. This Personal Development Training includes effective communication strategies, understanding client needs, and building trust, all aimed at enhancing Business Relationships.

Course Objectives

To understand the key components of successful Business Relationships
To develop communication skills for effective networking
To learn strategies for building trust with clients and partners
To enhance the ability to understand and meet client needs
To cultivate long-term relationships for business growth
To practice relationship-building in various business scenarios

After completing this Business Relationship Certification Course, delegates will be better equipped to build and maintain strong business relationships. They will leave with practical skills that will help them in networking, client retention, and professional collaboration, leading to enhanced business opportunities and success.

What’s included in this Building Business Relationships Course?

World-Class Training Sessions from Experienced Instructors
Building Business Management Training Certificate
Digital Delegate Pack

Why choose us

Our Durban venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Durban is the second populated metropolitan area in South Africa, with around 590,000 inhabitants. The city has the busiest port in South Africa, and has the second most important manufacturing industry. Durban is located on the Indian Ocean coast of the continent. The city is very ethnically diverse with the largest ethnic group being the Zulus. There are around 27.9% of the population that are unemployed.Durban has several private schools within the city including, Al Falaah College, Clifton School, Crawford College, Crawford College and Deutsche Schule Durban.The University of KwaZulu-Natal has around 37,000 students enrolled within the five campuses. There are four colleges within the university including, Agriculture, Engineering and Science, Health Sciences and Law and Management Studies.

Address

Hilton Durban
12-14 Walnut Road
Durban
4001
South Africa

T: +27 800 780004

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Personal Development Training | Building Business Relationships Training in Durban. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Personal Development Training | Building Business Relationships Training in Durban, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Personal Development Training | Building Business Relationships Training in Durban. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Personal Development Training | Building Business Relationships Training in Durban sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

Francesca was a fantastic trainer, she understood all differences and capabilities that individuals in the workplace have. Her explanations were in depth showing good knowledge in this area and made learning about building business relations fun.

Sophie Smith

Spoke clearly and used language which was easy to understand. agenda was flexible.

Andrew Bruce

Personal Development Training | Building Business Relationships Training in Durban FAQs

What is Business Relationship Management (BRM)?

Business Relationship Management (BRM) is a framework designed to foster strong, positive relationships between an organisation and its customers, partners, or stakeholders. It ensures that business objectives align with IT services, improving collaboration and delivering value.

Why is Business Relationship Management (BRM) important?

BRM is crucial because it bridges the gap between different business units, such as IT and operations, ensuring alignment of goals. It helps create strong relationships that improve communication, collaboration, and ultimately lead to better business outcomes.

What are the benefits of this Building Business Relationships Training?

This training enhances your ability to build and maintain strong professional relationships, improves negotiation and communication skills, and fosters collaboration, helping you create long-term partnerships that contribute to business success.

What is included in this course?

The Building Business Relationships Course includes a digital delegate pack, interactive case studies, practical exercises, and tools that teach delegates how to build, nurture, and maintain effective business relationships.

What is the duration of this Building Effective Business Relationships Training Course?

The duration of this Building Effective Business Relationships Course spans 1 day. For self-paced courses, the duration may vary based on the delegate's schedule, allowing flexibility to complete the training at their own pace.

Are there any prerequisites for attending this Building Relationships Training Course?

There are no formal prerequisites for attending this Building Effective Business Relationships Course. It is open to anyone interested in improving their relationship management skills, regardless of professional background.

How will this Business Relationship Management Training Course help in business?

This course will help businesses by improving collaboration between teams, enhancing communication with stakeholders, and ensuring that all parties are aligned toward shared goals, ultimately leading to better business outcomes.

What does this Building Business Relationships Certification aim to achieve?

The certification aims to equip delegates with the skills needed to build strong, sustainable business relationships, improve collaboration, and ensure alignment between business objectives and operational activities.

What is the difficulty level for these Building Business Relationships Courses?

The Building Effective Business Relationships Course is considered beginner to intermediate, making it suitable for individuals at any career stage who want to develop or enhance their relationship management skills.

What is the significance of holding a Building Business Relationships Certification?

Holding this certification demonstrates your expertise in managing professional relationships, making you a valuable asset to any organisation. It enhances your credibility and employability, especially in roles requiring collaboration and stakeholder engagement.

Which individuals or roles require BRM Certification?

Individuals in roles such as Account Managers, Project Managers, Customer Relationship Managers, Business Analysts, and other professionals responsible for fostering strong relationships within an organisation can benefit from BRM certification.

What to do after this training?

After completing the training, you can apply the relationship management techniques learned to improve collaboration and communication within your organisation. You may also pursue advanced courses or certifications in BRM or related fields.

Do you offer 24/7 support for this Building Business Relationships Training Course?

Yes, 24/7 support is available to ensure that delegates receive assistance at any time during their learning journey. Whether you need technical support or have queries regarding course content, our dedicated support team is here to help you through email or phone.

Do you provide self-paced Building Business Relationships Courses Online?

The Knowledge Academy provides flexible self-paced training for Building Business Relationships Courses. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

Why should I take this course?

This Building Business Relationships Course will enhance your professional skills in building and managing business relationships, making you more effective in collaborative roles. It improves your ability to engage stakeholders and deliver value in your organisation.

Who should I contact if I am unable to access this Building Business Relationships Training & Certification?

Should you encounter any difficulties accessing the Building Business Relationships Training course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.

What kind of jobs can I expect based on these BRM Training Courses?

After completing this course, you can pursue roles such as Business Relationship Manager, Account Manager, Customer Success Manager, or any role focused on stakeholder engagement and collaboration.

What will I learn in this Building Better Relationships Course?

You will learn how to build trust, foster collaboration, communicate effectively, and manage relationships to achieve business goals. The course also covers conflict resolution and negotiation skills.

Do you provide corporate training for this course?

Yes, corporate training options are available for this Building Business Relationships Training, allowing organisations to upskill their teams in building and managing effective business relationships for improved collaboration and performance.

Who should attend this Building Business Relationships Certification Training?

This Building Business Relationships Training Course is ideal for professionals seeking to enhance their networking, communication, and collaboration skills. It's designed for Managers, Team Leaders, Sales Professionals, and anyone looking to foster strong, long-lasting business relationships.

Is there an examination for this course?

No, delegates do not need to take an examination to successfully complete this This Building Business Relationships Certification Training.

Why choose The Knowledge Academy in Durban over others?

The Knowledge Academy in Durban offers globally recognised courses, expert trainers, flexible learning formats (online, in-person, and self-paced), and 24/7 support. This Building Business Relationships Training Course provides a comprehensive learning experience, preparing you for practical application in your career.

What is the cost/training fees for Building Business Relationships in Durban?

The training fees for Building Business Relationshipsin Durban starts from R17995

Which is the best training institute/provider of Building Business Relationships in Durban?

The Knowledge Academy is the Leading global training provider for Building Business Relationships.

What are the best Personal Development Courses courses in Durban?

Please see our Personal Development Courses courses available in Durban

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water