Emotional Intelligence Training in Port Elizabeth

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Emotional Intelligence Training

Port Elizabeth

Understand how Emotional Intelligence can be applied in organisations
Attain knowledge about human behaviour that governs particular situations
Acquire skills with our comprehensive Emotional Intelligence Training

Dates & Prices Dates & Prices

Course information

Emotional Intelligence Training Course Outline

Module 1: Introduction to Emotional Intelligence

What is Emotional Intelligence?
What Emotional Intelligence IS NOT?
Power of Emotion in Communication
Why is Emotional Intelligence Important?
Emotional Intelligence to Organisations
Competencies for Emotional Intelligence
Need to Improve Emotional Intelligence?
Improving Your Emotional Intelligence
Model for Self-Directed Change

Module 2: Thinking, Feeling, and Acting

What Causes Us to Think, Feel, and Act the Way We Do?

Module 3: Developing the Emotional Intelligence

Ways to Develop Emotional Intelligence
- Utilise an Assertive Style of Communicating
- Respond Instead of Reacting to Conflict
- Practice Self-Awareness
- Empathise with Others
- Take Criticism Well

Module 4: Habits and Emotional Intelligence

Habits
How to Stop Habits from Forming?
How to Change Existing Habits?

Module 5: Consuming Information: Personality Types

How Do We Take in Information?
Myers Briggs Test

Module 6: Changing Past Conditioning

How to Change Your Past Conditioning?

Module 7: Avoiding Conflict

Managing and Handling Conflict
Conflict at the Workplace
Conflict Management
Steps to Managing Conflict
Steps to Managing Conflict – Problem Solving Process
Techniques for Avoiding Conflict
Communication Styles
Listening
Barriers to Active Listening
How to Be a Good Listener?
Use of Voice
Empathy
Harness the Power of Emotion in Communication
Role of Emotions
Emotional Awareness
Emotion Strategies
Behaviours Demonstrating Higher EQ
Levels of EQ
Communicating a Difficult Message

Module 8: Self Confidence Skills for Improved Emotional Intelligence

Self Confidence Skills
Positive Attitude
Conversation
Body Language
Presentation
Workplace Challenges
Leadership
Development Focus for Emotional Intelligence

Who should attend this Emotional Intelligence Training Course?

The Emotional Intelligence Course is a fundamental component of personality development, designed to provide a crucial understanding of principles like self-awareness, self-management and relationship management. Anyone looking to manage and hone their emotions can benefit from this Emotional Intelligence Training. Moreover, it greatly benefits the following professionals:

Managers
Supervisors
Team Leaders
Sales Executives
Customer Service Executives
Educators
Healthcare Professionals

Prerequisites of the Emotional Intelligence Training Course

There are no formal prerequisites to attend this Emotional Intelligence Course.

Emotional Intelligence Training Course Overview

Emotional Intelligence (EI) is a crucial skill set that involves understanding and managing your own emotions while recognising and influencing the emotions of others. In today’s fast-paced work environment, EI is essential for effective leadership, collaboration, and conflict resolution. Mastering these skills can enhance personal and professional relationships, making EI a vital component for success in the modern workplace.

Proficiency in this Emotional Intelligence Training is increasingly recognised as a key factor in achieving professional success and organisational effectiveness. Managers, Team Leaders, HR Professionals, and anyone in a client-facing role can greatly benefit from developing their EI. This skill enables professionals to navigate complex social interactions, manage stress, and lead teams with empathy and insight, fostering a more positive and productive work environment.

This intensive 1-day training offered by The Knowledge Academy is designed to equip delegates with practical tools and strategies to enhance their Emotional Intelligence. Through interactive exercises, real-world scenarios, and expert insights, delegates will learn to improve their self-awareness, emotional regulation, and interpersonal skills. By the end of the course, delegates will be able to apply EI principles to their daily interactions, leading to improved teamwork and leadership capabilities.

Course Objectives

To develop a deeper understanding of emotional intelligence concepts
To enhance self-awareness and emotional regulation skills
To improve empathy and interpersonal communication
To learn techniques for managing stress and conflict
To apply EI principles in leadership and team dynamics
To build stronger professional relationships through effective EI

After completing this Emotional Intelligence Training, delegates will receive a certificate recognising their enhanced emotional intelligence skills. This certification will validate their ability to effectively manage emotions and foster positive interactions, supporting their continued professional development and career advancement.

What’s included in this Emotional Intelligence Training Course?

World-Class Training Sessions from Experienced Instructors
Emotional Intelligence Certificate
Digital Delegate Pack

Why choose us

Our Port Elizabeth venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Port Elizabeth located within the Eastern Cape Province in South Africa. The city strengthened its border by introducing settlers in 1820. The city now has around 310,000 inhabitants and is one of the largest cities within the country. Port Elizabeth is also known as the friendly city and the windy city. Algoa Bay stretches down the city for 16km and imports goods into South Africa. Within the city there is around 32,000 people that are black, 120,000 that are white, 71,000 coloured and 9,000 that are Asian. Afrikaans’s is the most popular first language of the city with English second.Port Elizabeth’s largest and main university is, Nelson Mandela Metropolitan University. It has around 27,000 enrolled students with around 3,000 international students from USA, China, Germany, Sweden and France. The university has six campuses where students can gain diplomas and degrees. Courses that can be studied include, Art, Business, Economic Sciences, Education, Engineering and Health Sciences.

Address

Greenacres
Port Elizabeth
First Bowring House
Fairview Office Park
Ring Road
Greenacres
Port Elizabeth
6045

T: +27 800 780004

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Emotional Intelligence Training in Port Elizabeth. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Emotional Intelligence Training in Port Elizabeth, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Emotional Intelligence Training in Port Elizabeth. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Emotional Intelligence Training in Port Elizabeth sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

She is professional, I am so impressed.

Yun Zhu

It was an engaging, introspective session that enhanced my self-awareness and provided valuable insights into understanding both my own emotions and those of the people I work with

Olubisi Runsewe

She puts the points across clearly

George Silver

Emotional Intelligence Training in Port Elizabeth FAQs

What is Emotional Intelligence?

Emotional Intelligence is the capability of understanding, utilising, and managing emotions positively to relieve stress.

Why is Emotional Intelligence important?

Emotional intelligence is important as it facilitates flexibility, empathy, motivation, reasoning, communication, and the ability to read.

What are the benefits of this Emotional Intelligence Course?

At the end of this Emotional Intelligence Course, delegates will be able to control their emotions in the workplace in a better way. They will also be able to apply leadership skills for improved emotional intelligence.

What will I learn in this Emotional Intelligence Training?

In this Emotional Intelligence Training, you will learn about the importance of emotional intelligence, ways to develop emotional intelligence, managing and handling conflicts, the Myers Briggs test, communication styles, self-confidence skills, workplace challenges, and other related concepts.

Are there any pre-requisites to attend this Emotional Intelligence Training?

There are no formal prerequisites to attend this Emotional Intelligence Training.

Does the Emotional Intelligence Course offer a certificate upon its completion?

Yes, upon completing the Emotional Intelligence Course, delegates will receive a certificate. This certificate acknowledges their understanding and proficiency in the skills and concepts taught throughout the course, serving as a formal recognition of their learning and development in emotional intelligence.

Do you offer 24/7 support for these Emotional intelligence Training?

Yes, we provide 24/7 support for this Emotional Intelligence Training. Our customer service will be available to assist you before and after the course, with any queries, technical issues, or additional support you may require. We are committed to ensuring your learning experience is seamless and that you have access to assistance whenever you need it.

What is the duration of this Emotional Intelligence Training?

The duration of this Emotional Intelligence Training spans across 1 day.

Do you provide a self-paced Emotional Intelligence Online Training?

Yes. The Knowledge Academy offers flexible learning options for this Emotional Intelligence Online Training which helps delegates learn according to their convenience. These learning modes include the online instructor-led training, classroom training, on-site training, and self-paced training.

What kind of jobs can I expect based on this Emotional Intelligence Training Certification?

After completing this Emotional Intelligence Training, you can expect roles such as HR Manager, Team Leader, Executive Coach, and Customer Service Manager, where strong emotional intelligence skills are crucial for effective leadership and interpersonal relations.

Do you provide corporate training for this Emotional Intelligence Online Course?

Yes, we provide corporate training for this online course. We offer courses tailored to your organisational needs for a smooth learning journey.

Who should attend this Emotional Intelligence Certification Course?

This Emotional Intelligence Certification Course is ideal for professionals such as Managers, Team Leaders, HR Professionals, Educators, and anyone looking to enhance their interpersonal skills and improve workplace relationships.

Who should I contact if I am unable to access my online training?

If you're unable to access your online training, please reach out to our support team for assistance. They can be contacted via our phone or e-mail. They will help you resolve any issues and ensure you can access your course without any problems.

What is included in this Emotional Intelligence Certification Training?

In this Emotional Intelligence Training, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

Why should I take an Emotional Intelligence Course?

Taking an Emotional Intelligence Course can enhance your ability to understand and manage your emotions, improve communication and relationships, and increase your effectiveness in leadership and teamwork.

What to do after this Emotional Intelligence Training?

After completing the Emotional Intelligence Training, apply the skills learned to improve your interactions and leadership effectiveness at work. Consider pursuing advanced EI courses or certifications and practice continuous self-reflection and development to further enhance your Emotional Intelligence.

What is the level of difficulty for this Emotional Intelligence Training?

The level of difficulty for Emotional Intelligence Training is generally intermediate. It is designed to build on basic understanding and develop practical skills for recognising, understanding, and managing emotions in oneself and others, enhancing both personal and professional interactions.

Why choose The Knowledge Academy in Port Elizabeth over others?

The Knowledge Academy in Port Elizabeth stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Emotional Intelligence Courses.

What is the cost/training fees for Emotional Intelligence Training in Port Elizabeth?

The training fees for Emotional Intelligence Trainingin Port Elizabeth starts from R17995

Which is the best training institute/provider of Emotional Intelligence Training in Port Elizabeth?

The Knowledge Academy is the Leading global training provider for Emotional Intelligence Training.

What are the best Personal Development Courses courses in Port Elizabeth?

Please see our Personal Development Courses courses available in Port Elizabeth

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water