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Introduction to Credit Control Overview
Credit Control Course Outline
Module 1: What is Credit Control?
- What is Credit?
- What is Credit Control?
- Cash Flow
- Credit Control
- Collection Process
- Customer
Module 2: Why is Credit Control Important and What is its Purpose?
- Credit Control
- Benefits of Credit Control
- Control Procedures Before Providing Credit
- Credit Policy
- Purpose of Credit Control
- Setting a Credit Limit
- Invoice
- Attention to Detail
Module 3: Impact of Debt
- Unmanageable Debt
- Unmanageable Debt Indicators
- Late Payment of Commercial Debts Act 1998
- Late Payments
- Debt Collection
Module 4: Credit Assessments
- What are Credit Assessments?
- Credit Worthiness
- Credit Assessments
- Credit Score
- County Court Judgement (CCJ)
- Companies Act
- Credit Agreement
- Credit Insurance
Module 5: Collection Process
- Credit
- Credit Limit
- Credit Risk
- Credit Control Department
- Payment Cycle
- Chasing an Overdue Payment
- Approval Stages
- Release of Payment
- Allocation of Payment
- Remittance Advice
- Overdue Payment
- Purchase Order
- Common Issues Behind Overdue Payments
- Dealing with a Query
- Outcome of the Query
- Stand-Off
- Documentation
Module 6: Becoming a Credit Controller
- Credit Controller
- Asking the Right Questions
- Chasing of Payment
Who should attend this Credit Control Course?
This Credit Control Training Course is designed for individuals who are looking to enhance their understanding of the concepts of Credit Control and its role in Financial Management. This course can be beneficial for a wide range of professionals, including:
- Credit Managers
- Accountants
- Sales Representatives
- Customer Service Representatives
- Financial Managers
- Administrative Personnel
- Professional Bankers
Prerequisites of the Credit Control Course
There are no formal prerequisites to attend this Credit Control Course.
Credit Control Course Overview
Credit Control is a crucial aspect of financial management that ensures debts are paid on time and within terms. This course introduces the fundamentals of credit control, highlighting its importance in maintaining a healthy cash flow and preventing financial risks associated with late payments.
Proficiency in this Credit Control Course is essential for finance professionals, including Accountants, Credit Managers, and Business Owners, aiming to optimise their organisation's financial health. Mastering this subject helps minimise bad debt risks, enhance profitability, and support sustainable business growth.
This 1-day training by The Knowledge Academy will equip delegates with practical skills and knowledge to manage credit and collections effectively. Participants will learn strategies for assessing creditworthiness, negotiating payment terms, and implementing effective collection policies, thus improving their ability to manage receivables efficiently.
Course Objectives
- To understand the principles and importance of effective credit control
- To identify and assess the creditworthiness of potential customers
- To develop and implement efficient credit policies and procedures
- To learn negotiation techniques for successful collections
- To manage overdue accounts and minimise bad debts
After completing this course, delegates will receive a certification in Credit Control, affirming their proficiency in managing and controlling credit. This certification will enhance their professional development and empower them to contribute significantly to their organisation's financial stability and growth.
What’s included in this Credit Control Course?
- World-Class Training Sessions from Experienced Instructors
- Credit Control Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Introduction to Credit Control. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Unlock your potential with The Knowledge Academy's Introduction to Credit Control, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Introduction to Credit Control. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Introduction to Credit Control sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Introduction to Credit Control at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Introduction to Credit Control offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Trainer was very communicative and responsive to all pur questions. Well explained and well experienced!
Samih Alzagha
Introduction to Credit Control FAQs
Credit control refers to the process used by businesses to ensure they are paid on time by their customers, minimising bad debts and managing credit extended to customers efficiently.
This training is crucial for enhancing the efficiency and effectiveness of managing company receivables, ensuring timely payments, improving cash flow, and reducing financial risks.
This course enhances financial literacy, improves risk management skills, and boosts employability in finance sectors. It also equips participants with strategies for effective debt recovery and cash flow management.
There are no prerequisites for taking the Credit Control Training Course.
In this Credit Control Certification Training Course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Through this training, one can acquire skills in debt recovery techniques, credit risk assessment, legal frameworks, negotiation, effective communication, customer service, financial reporting, and use of Credit Control software.
After completing this course, career opportunities include roles as Credit Controllers, Debt Recovery Agents, Credit Analysts, Finance Officers, and Risk Assessors within various sectors.
If you face any issues in accessing the course materials, then you can reach out to our customer support team who will provide you with quick assistance to resolve the issue.
The Knowledge Academy in Zambia stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Credit Control Course.
The training fees for Introduction to Credit Controlin Zambia starts from $1295
The Knowledge Academy is the Leading global training provider for Introduction to Credit Control.
Please see our Accounting Courses courses available in Zambia
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
Introduction To Credit Control in Zambia
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