CMI Level 5 - Zambia

CMI Level 5 Certificate in Management and Leadership Training Course Outline

Our CMI Level 5 Certificate in Management and Leadership Training Course is thoughtfully structured to meet the 44 Guided Learning Hours requirement, providing delegates with 16 hours of comprehensive course material and 28 hours of interactive e-learning content. 

Qualification Level: Certificate

Credit Value: 13

The below-mentioned topics will be delivered by our professional instructors in the online instructor-led training.

Unit (505) Forming Successful Teams (4 credits)

Module 1: Purpose and Characteristics of Successful Teams

• Factors to Consider When Forming a Team
• Characteristics of Successful Teams Using Theoretical Models
• Purpose of Different Types of Teams Within Organisations

Module 2: Approaches to Team Formation

• Theoretical Models Used for Team Formation
• Practical Approaches to Team Formation

Module 3: Challenges of Team Formation

• Challenges Which Occur in Team Formation
• Approaches for Responding to Challenges When Forming Teams

Module 4: Performance of a Newly Formed Team

• Approaches for Measuring the Performance of a Newly Formed Team

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit (503) Principles of Managing and Leading Individuals and Teams to

Achieve Success (5 credits)

Module 5: Approaches to Managing and Leading Teams

• Theoretical Models Used for Managing and Leading Teams
• Practical Approaches for Effective Team Management and Leadership
• Strategies for Managing Team Leaders

Module 6: Balance of Skills and Experience in Teams

• Techniques for Assessing Current and Future Team Capabilities and Requirements
• Factors Impact on Selection of Learning and Development Activities for Individuals and Teams

Module 7: Techniques for Managing and Leading Individuals and Teams

• Methods Used to Monitor and Manage Individual and Team Performance
• Challenges of Managing and Leading Multi-Disciplinary and Remote Teams

Unit (519) Managing Quality and Continuous Improvement (6 credits)

Module 8: Scope and Purpose of Quality Management Within Organisations

• Scope and Purpose of Quality Management Within Organisations
• Organisational Structures for Managing Quality
• Influence of Stakeholders in Quality Management
• Impact of Quality Management Systems on an Organisation's Activities

Module 9: Approaches for Managing Quality

• Approaches for Managing and Maintaining Quality
• Tools and Techniques Used in Quality Management 

Module 10: Application of Continuous Improvement Within Organisations

• Short and Long Term Strategies for Continuous Improvement
• Process for Embedding Continuous Improvement 

Module 11: Judge the Success of Quality Management

• Assess the Effectiveness of Quality Management Within an Organisational 
• Use and Purpose of a Scorecard Method to Judge the Success of Quality Management

CMI Level 5 Diploma in Management and Leadership Training Course Outline

Our CMI Level 5 Diploma in Management and Leadership Training Course is thoughtfully structured to meet the 162 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 130 hours of interactive e-learning content. 

Qualification: Diploma

Minimum Credit Value: 37

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training

Unit (501) Principles of Management and Leadership in an Organisational Context (Credit Value 7)

Module 1: Factors that Impact an Organisation’s Internal Environment

• Impact of Legal Status on the Governance of an Organisation
• Purpose of an Organisation’s Mission and Vision Statements
• Impact of Organisational Structures on Management Roles
• Impact of Organisational Values and Ethics on Management Decision Making

Module 2: Application of Management and Leadership Theories

• Relationship Between Management and Leadership
• Impact of Management and Leadership Styles on Individuals and Teams
• Influence of Culture and Values on Management and Leadership Styles
• How Management and Leadership Styles can be Adapted in Different Situations

Module 3: Knowledge, Skills, and Behaviours to Be Effective in a Management and Leadership Role

• Knowledge and Skills Required for a Management and Leadership Role
• Factors that Impact the Selection of Communication Techniques
• Behaviours Required to Be Effective in a Management and Leadership Role
• Approach for Building a Culture of Mutual Trust, Respect, and Support with Teams and Individuals

Unit (503) Principles of Managing and Leading Individuals and Teams to Achieve Success (Credit Value 6)

Module 4: Approaches to Managing and Leading Teams 

• Theoretical Models Used for Managing and Leading Teams 
• Practical Approaches for Effective Team Management and Leadership 
• Strategies for Managing Team Leaders 

Module 5: Balance of Skills and Experience in Teams 

• Techniques for Assessing Current and Future Team Capabilities and Requirements 
• Factors Impact on Selection of Learning and Development Activities for Individuals and Teams 

Module 6: Techniques for Managing and Leading Individuals and Teams  

• Methods Used to Monitor and Manage Individual and Team Performance 
• Challenges of Managing and Leading Multi-Disciplinary and Remote Teams
• Examine Good Practices for Enabling and Supporting Individuals and Teams to Achieve Success

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit (505) Forming Successful Teams (Credit Value 4)

Module 7: Purpose and Characteristics of Successful Teams 

• Factors to Consider When Forming a Team 
• Characteristics of Successful Teams Using Theoretical Models 
• Purpose of Different Types of Teams Within Organisations 

Module 8: Approaches to Team Formation 

• Theoretical Models Used for Team Formation 
• Practical Approaches to Team Formation 

Module 9: Challenges of Team Formation 

• Challenges Which Occur in Team Formation 
• Approaches for Responding to Challenges When Forming Teams 

Module 10: Performance of a Newly Formed Team 

• Approaches for Measuring the Performance of a Newly Formed Team 

Unit (512) Managing Equality, Diversity, and Inclusion (Credit Value 4)

Module 11: Understand the Rationale for Workforce Planning

• Organisational/Strategic Objectives
• Greater Agility
• Cost-Effectiveness
• Sustainability, Continuity
• Compliance

Module 12: Principles and Practices of Workforce Planning

• Theoretical models
• Data and information
• Employment practices
• Workforce plan

Unit (506) Managing Equality, Diversity, and Inclusion (Credit Value 5)

Module 13: Legal and Organisational Approaches to Equality, Diversity, and Inclusion 

• Impact of Legislative Requirements on Organisations  
• Business Case for Equality, Diversity, and Inclusion 
• Organisational Approaches to Promoting Equality, Diversity, and Inclusion to Staff and Stakeholders 

Module 14: Role and Responsibilities of a Manager in Relation to Equality, Diversity, and Inclusion 

• Role and Responsibilities of a Manager  
• Language and Behaviours Required of a Manager  
• Leadership Styles Which Support Practice Improvement  
• Approaches for Managing Individuals and Teams Which Lack Commitment to Equality, Diversity, and Inclusion 

Module 15: Develop and Implement Plans to Support Equality, Diversity, and Inclusion within an Organisation

• Process for Developing a Plan
• Purpose and Methods of Gathering Data and Information to Inform a Plan 
• Approaches to Implementing a Plan 

Module 16: Monitor and Report on Equality, Diversity, and Inclusion 

• Methods for Monitoring Outcomes Against Targets to Promote Continuous Improvement 
• Methods for Reporting Outcomes to Staff and Stakeholders 

Unit (508) Principles of Developing a Skilled and Talented Workforce (Credit Value 4)

Module 17: Benefits of Developing a Skilled and Talented Workforce

• Impact of Workforce Development on Organisations
• Impact of Workforce Development on an Organisation’s External Stakeholders
• Benefits of Workforce Development for Individuals and Teams

Module 18: Factors Which Influence Workforce Development

• Impact of Legal and Organisational Factors on Workforce Development
• Role of the Manager in Workforce Development
• Challenges and Barriers to Workforce Development
• Methods for Overcoming Challenges and Barriers to Workforce Development

Module 19: Scope of Learning and Development as Part of a Workforce Development Strategy

• Factors Which Influence the Selection of Learning and Development Activities
• Scope of Learning and Development Activities in Workforce Development
• Use of Technology in Delivering Workforce Development

Module 20: Measure the Impact of Workforce Development

• Methods for Measuring the Impact of Workforce Development
• Methods to Sustain the Impact of Workforce Development.

Unit (510) Managing Conflict (Credit Value 5)

Module 21: Types, Causes, Stages, and Impact of Conflict within Organisations

• Types and Causes of Conflict Within Organisations
• Stages of Conflict
• Impact of Conflict on Organisational Performance

Module 22: Investigation of Conflict Situations in the Workplace

• Processes for Investigating Conflict Situations in the Workplace

Module 23: Approaches, Techniques, Knowledge, Skills, and Behaviours for Managing Conflict

• Knowledge, Skills, and Behaviours Required to Manage Conflict Effectively
• Use of Approaches and Techniques to Resolve Conflict

Unit (519) Managing Quality and Continuous Improvement (Credit Value 6)

Module 24: Scope and Purpose of Quality Management within Organisations 

• Scope and Purpose of Quality Management Within Organisations
• Organisational Structures for Managing Quality
• Influence of Stakeholders in Quality Management
• Impact of Quality Management Systems on an Organisation’s Activities

Module 25: Approaches for Managing Quality 

• Approaches for Managing and Maintaining Quality 
• Tools and Techniques Used in Quality Management  

Module 26: Application of Continuous Improvement Within Organisations 

• Short and Long Term Strategies for Continuous Improvement 
• Process for Embedding Continuous Improvement  

Module 27: Judge the Success of Quality Management 

• Assess the Effectiveness of Quality Management Within an Organisational  
• Use and Purpose of a Scorecard Method to Judge the Success of Quality Management

Unit (513) Managing Projects to Achieve Results (Credit Value 6)

Module 28: Role of Projects in Delivering Organisational Strategy

• Definitions of Term Project
• Projects Vs BAU (Business as Usual)
• Deliver Organisation’s Strategy
• Achieve Competitive Advantage
• Innovation
• Support Decision Making
• Enable Change

Module 29: Processes for Initiating, Planning and Managing Projects

• Process
• Legal
• Tools and Techniques
• Methods
• Approaches

Module 30: Factors Contributing to Effective Project Management

• Methods of Managing Data and Information
• Problem-Solving and Decision-Making Techniques
• Identify, Manage, and Mitigate