ILM Level 2 Certificate In Leadership And Team Skills - Zambia

ILM Level 2 Certificate in Leadership and Team Skills Course Outline

Total Credit Value: 13

Total Guided Learning Hours: 54

Unit 8000- 250: Developing Yourself as a Team Leader

Credit Value: 1

Guided Learning Hours: 6

Module 1: Role and Responsibilities of the Team Leader

• Role of a Team Leader
• Responsibilities of a Team Leader
• Outline the Limits of the Team Leader's Authority and their Accountability
• Refer someone with senior authority

Module 2: Feedback on their Workplace Performance

• Seek Feedback on Workplace Performance
• Interpret the Feedback and List Areas for Improvement
• Prepare an Action Plan to Address Weaknesses and Improve Performance

Unit 8000- 251: Improve Performance of the Work Team

Credit Value: 1

Guided Learning Hours: 6

Module 3: Understand the Organisation’s Requirements

• Team’s Objectives for Achieving Organisational Targets
• How the Individual Performance of Team Members Affects Performance of Team

Module 4: How to Address Underperformance?

• How the Individual’s Poor Performance of Team Members Affects Performance of Team
• Possible Causes of Underperformance
• List Actions that could be Taken to Rectify Underperformance

Module 5: Role of motivation to improve performance

• Introduction to Motivation Theory
• Actions to Motivate Team and Improve Performance

Unit 8000-252: Planning and Monitoring Work

Credit Value: 2

Guided Learning Hours: 8

Module 6: How to Work Within the Organisational Guidelines?

• Identify an Organisational Policy that Can Have an Effect on the Planning and Allocation of Work
• Give an Example of a Target or Objective that a Team is Working to Achieve

Module 7: How to Plan and Allocate Work?

• List the Key Stages When Planning and Allocating Work
• Describe How Work is Allocated to Meet Team Objectives
• Describe How to Check that Team Members Understand their Allocated Work

Module 8: How to Monitor a Team’s Performance Against the Plan?

• Outline a Method to Monitor the Team's Performance Against the Plan
• Describe an Action the Team Leader Could Take to Rectify Underachievement Against the Plan

Unit 8000- 264:  Briefing the Work Team

Credit Value: 1

Guided Learning Hours: 6

Module 9: How to Plan for a Team Briefing?      

• State the Aim(S) of the Team Briefing
• Needs/Expectations of the Team Prior to the Briefing
• Objectives of the Team Briefing its Structure and Content

Module 10: Deliver a Team Briefing

• Location for the Team Brief Ensuring Relevant Equipment is Sourced
• Communicate the Relevant Information to the Team Prior to the Briefing
• Conduct a Team Briefing Responding to Any Enquiries
• Ensure the Team’s Understanding of the Team Brief

Module 11: Report Back on a Team Briefing

• State How Outcomes of the Briefing Can be Reported Back to Management

Unit 8000- 268: Leading Your Work Team

Credit Value: 2

Guided Learning Hours: 6

Module 12: Difference Between Leadership and Management

• Difference Between Leadership and Management
• Importance of Leadership Within Own Team

Module 13: Understand a Range of Leadership Styles​ and its Benefits

• Range of Different Leadership Styles
• Leadership style(s) within an organisation
• Effects that Leadership has on a Team Performance
• Identify Own Leadership Style and its Potential Impact on a team

Unit 8000- 300: Solving Problems and Making Decisions

Credit Value: 2

Guided Learning Hours: 9

Module 14: How to Describe a Problem, its Nature, Scope and Impact?

• Explain a Problem, Nature Scope and Effect

Module 15: How to Gather and Interpret Information to Solve a Problem?

• Problem Solving Tools and Techniques
• Main Approaches to Problem Solving

Module 16: How to Evaluate Options to Decide?

• Learn Decision Making Techniques for Solution

Module 17: Plan, Monitor and Review the Implementation and Communication of Decisions

• Implementation and Communicating Decisions
• Describe Monitoring and Review Techniques

Unit 8000-308: Understanding Leadership

Credit Value: 2

Guided Learning Hours: 6

Module 18: Understand Leadership Styles

• Describe the Factors of Leadership Styles in Workplace Situations
• Importance of Leadership Styles or Behaviours

Module 19: Leadership Qualities and Review Own Leadership Qualities and Potential

• Personal Development as a Leader
• Describe appropriate actions to enhance own leadership

Unit 8000- 320: Managing Workplace Projects

Credit Value: 2

Guided Learning Hours: 7

Module 20: How to Manage a Simple Workplace Project?

• What is a Project?
• Usage of simple tools
• Project Planning Techniques
• Understanding of Project Evaluation Technique

Module 21: Understand the Financial and Non-Financial Implications of a Workplace Project

• Starting a Project
• Understanding Arears Where Net Savings Can Be Achieved
• Identify Wider Non-Financial Implications